Five Star Car Wash & Detail Center in East Northport
Site: http://fivestarcarwashli.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–8PM
So I just started going and bought the monthly unlimited pass and so far its been fantastic. I’ve only gone twice but the car looks awesome right after it comes out. I’d recommend bringing a small towel because the air dryer doesn’t completely get the car dry, which is to be expected, but other than that the car and service is fantastic. Just be aware due to corona, you do the vacuuming yourself for the time being which is fine by me. It also is only about 5 minutes to get through the whole wash.
Friendly and good service. Use for unlimited monthly carwash. Only complaint is that right after I joined the took away the car vacuums and raised the price of a full service wash from $15 to $ 25 for members.Just in...12/12/16 Just raised prices again $2 per month for monthly members.1/31/17 Free vacuums are back 4 stars now12/7/20 New prices up!!!The guys who work here are great. Friendly and helpful
I completely disagree with all of these comments. Ive been going to this car wash for years and my car has come out spotless every single time. I have never been disappointed with this place, especially after the renovations they did they installed a state of the art tunnel system and the lobby looks like a spa thats how amazing they made it look. Theres free coffee free popcorn and free candy bowels every to pick on while you wait for you car. You will not be let down going here everyone who works there is super nice and friendly too.
Five Star Car Wash is the best place to go for a convenient yet thorough vehicle washing! No matter how long the line is, it always moves quickly because the workers are very efficient. The monthly package is a great deal because you get unlimited exterior washes for one price, prepaid via credit card. My car comes out clean as could be after every wash and every visit here has been free of issues. Thanks so much for running a great business! FSS1
Been using the unlimited service since it started. Quality wash using just the basic package. Always comes out clean but u will have to towel dry it even after the blowers cause they cant get every part of the car. Great deal being $18 unlimited, other places charge more for just 1 time.
Pretty good monthly automated service which allows you to drive your car though the wash andvacuum your cars but the vacuuming can only done at night. Wish the automatic tire shine worked better. Price had been going up the last year or 2 faster than one would expect.
5-star is the Ultimate Car Wash whether its full service or exterior they do a great job and their tunnel is twice as long as any other car wash with so many applications your car looks like showroom when you leave.My whole family has memberships.My 2 daughters love it. The staff there is awesome they treat you like family. No other car wash comes even close with price or quality.Mike & Alexa keep up the great work. FSS1.
I went to Five Star Car Wash to get a much needed full service car wash. My car came out looking brand new. They took their time making sure every surface of my car was clean. They vacuumed every seat and polished each part of the exterior including the wheels. I even got the mats washed for an extra $5 to get all of the salt from snow storms off. Definitely worth it- I will be going back!
LOVE THIS JOINT!!I never paid too much attention to my Jeep and now Tucson detailing- until I signed up with Uber and now I enjoy my car washes! This place is reasonable- has a nice staff- and with the Monthly membership- whether you have the basic- or the maxed out expensive Car Wash monthly deal- you can have UNLIMITED car washes for the month- Thats right you can come and get your car washed EVERYDAY- which is pretty much what I have been doing 3 weeks now- and LOVE it- rain or snow or whatever- my car looks great inside & out everyday- and I LOVE it.
Im from the west coast and Ive had a hard time finding a good car wash around here. 5 Star really did a great job! My truck came out very clean and I must compliment the honest gentleman that found $10 in my backseat when he vacuumed. He handed it to me and let me know he found it under the seat when he gave me my keys. Theres a stigma that car washes could possibly steal from you, so I would like to thank 5 Star for having a honest employee. If I lived here I would only go here but Ill always be a customer when Im in the area. Thank You!
Terrible service. I went there because my friend recommended their service. I paid for full service and the guy that was cleaning my car was grumpy and super rude. When I gave him a tip he didn’t even look at me or said thank you. The rims, the floor mats and the doors were still super dirty. I only realized they were still dirty when I got home. I had to wipe everything down with a wet rag. Very frustrating. I will never go back there ever again.
I bought a package deal last year of 6 deluxe washes at a discount price and was told by the kid who sold them there was no expiration date, he lied and they all have an expiration of one year. The manager will not honor what her employee told me, and now Im stuck. Most of their employees dont speak English. Beware, plus their car wash is only fair. The manager extended the tickets to Mar 1st, it is the end of February and they will not honor the tickets. Time for small claims court. I saw the manager Sean today and got no satisfaction from him. See you in court Sean.
Brought my Challenger in for a full service car wash, interior cleaning included. Car came out spotless and was wiped down and free of water spots. Initial interior cleaning left some shoe dirt and sand behind on the floor mats. I addressed this matter with a gentleman I thought to be the owner and had the issue promptly handled and the interior looking fantastic and looking brand new. Will definitely be returning for another wash!
RIPPED OFF, DONT COME TO THIS CAR WASH.I came to this car wash thinking I would pay $14 for the Super wash. It turns out that they charged me $18 for extra services THAT I DIDNT ASK FOR. Called the manager to try to resolve the problem. I told him that I wanted a Super wash, and that I shouldnt have been charged $18. He told me that I got some extra services in the wash. The car DID NOT look like any other services were applied. All they did was shine the tires, which was part of the Super wash! I was completely ripped off. I suggest not going to this car wash.
The new car wash is great! Im one of those people that looks at everything and Im pretty picky. I chose the middle option car wash and the inside of my car looks amazing! I have to give a special shout out to Nino. He cleaned my car and I will always ask for him. Best value Ive seen at a car was in a long time.
Out of all the monthly car washes on the island. This is the only one that continues to raise its price every 3 months. There triple color foam is never working so you pay for a service you don’t get. Depending on who works the entrance they don’t even use the wax spray at the start unless you tip them. Don’t waste your money. Go 3/4 of a mile down Jericho.You’ve been warned.
Hi I brought my Honda Insight into 5 star and bought the most expensive wash. I was planning on giving the car to my daughter today for her 17 birthday. I was really disappointed by the job they did on the car. The guy doing the pre wash did not really scrub the sides and lot of the dirt did not come out. The drive thru scrubbing really didn’t get off a lot of the dirt and I thought they would get it on the final cleanup. They missed a bunch of spots on the inside and they said they would be able to get the stains out of the cloth seats. I understand that the seats might have needed to be steam cleaned but the guy who helped me said they should be able to get them out if I bought the high end wash 33.00. After over 25 mins the car was done. I told the guy he missed spots and he kinda shrugged and in broken English said will not clean. I wish I had more time to seriously go over the car.I am giving them 2 stars for the multi colored foaming soap Any kid under the age of 8 will love it. I am so glad I did not go with the monthly. I really was hoping for moreHere a some pictures of the interior. IMG_4067.jpegIMG_4065.jpegIMG_4063.jpegIMG_4064.jpegIMG_4066.jpeg
To say this is a 5 star wash would be a bit of a reach. After paying for the super wash for 33 dollars I believe I walked around car and noticed quite a bit of material(dirt) still on my car. Gentleman who meet me at the vaccums greeted me with a smile at least. After he finishes his job on interior and drying outside I notice a lot of missed spots as im driving away thinking to myself ok no problem I will take care of that later no biggie. As I drive further away and sun hits my windshield it looks as if someone barely touched windows which I believe was included in the super wash price was interior windows. I could be wrong. Now with terrible swirl marks on all of my windows I will sadly have to reclean the windows as it becomes dangerous as the sun glares on my windows. When i had time later I walked around car further noticed other things I missed initially. I will post a few pictures. Disappointed with service. Seems like business wants to right wrongs which is admirable but I will not be returning.
This business rocks! The front end tunnel staff is friendly. The use of machines, soap and multiple water rinses produce a very clean car at the end of the tunnel. Plus, you get to stay in your car (just like the old days in Brooklyn). This location has an automated payment and service selection system located in a drive through kiosk. No need to get out of car. Your are in and out quickly. There is no towel hand drying at the end, but the high speed blower motors address almost all the water to produce a spotless car.
I had been going to the competitor west on Jericho, and I am so glad I tried Five Star. There is no comparison. The car moves through the system with ample soap over the entire car, brushes that do the job, rinses and waxes. When I drive away, my six year old car looks like new! I am able to avoid peak times, so I cant comment on those hours.Plus the monthly charge is less. I couldnt be happier.
Got a monthly pass here I can go as many times as I want vacuums are self serve after 5 if you are a member I usually go at least once a week if not twice just cause I can.not a hand car wash though so if you prefer hand washes this isnt the place gets crowded during the day I like to go after 5 to avoid long lines
Stay away from this car wash. Signed up after hours by the worker for monthly membership which was total waste. Tried 4 times and each wash was not effective as they only spray water n some low quality soap which doesn’t clean the car completely. I asked to cancel the membership and the same worker after hours said call office during working hours.called next day and no one picked up. Called my credit card company for cancellation.!finally got a call from them after 17 days. The person said I have to come to office to cancel the membership. I said why the same worker who signs up cannt cancel the membership? No answer. I was told to come to office so they can take off tag. Took early off from work and when reached to them at 4:50pm, office was closed already. When knocked the door a manager Shaun showed up and said office is closed but he will take the tag off. He refused to give credit back the month I used unsatisfactory washes. No vacuum available before 5:00pm makes difficult to do the vaccum in evenings. Don’t sign up. It’s all gammic. Stay away or you will face same problems. 0 rating
Worst carwash Ive ever been to. Got the superwash interior and exterior on my truck. The guy didnt even clean the bed of my truck which I specifically asked for, the side railings and doors had a resin left over from the dirty rag and the whole back seat had crumbs all over it. Never going back there again.
There is a reason this is called 5 Star Car Wash. Shawn treats every customer like they are the most important one to walk in. I recommended the place to my 75 year old mother. She got the 5 Star Wash for $46 and the car came out like new. The owner/Manager has been there since the place opened in 1996 and is the reason I can recommend the place to everyone in Commack. Anyone that ever writes a negative review about this place never gave them a chance to fix a problem they had. People make mistakes. It is how you atone for your mistake that defines who you are as a person. Shawn and 5 Star have my business till the day I die.Greg Kellerman
At first I thought it was a bit chaotic at the self serve kiosks. There are 2 lanes-one for members the other for non members and people were getting off of the crowded line and jumping on to the clear one. That could probably be done away with.Then, you merge after the kiosks and thats where I realized that it wasnt only the setup--its the people in their cars that have a hard time comprehending the basic merge--cant fix stupid.Overall it is efficiently run. I liked just zipping out once I got my exterior wash and it was a good wash indeed.
I just returned home from an exterior only night carwash. Two months ago I was there for the same and it was free. I was there two weeks ago and it cost $7.00. Tonight it cost $11.00. Im afraid to go back and find out what the next price will be. To add insult to injury the car was still dirty. I will not be returning.
Home of the unlimited car wash, for the price you pay for one car wash $15 if you sign up you get .. UNLIMITED .. car washes for the month .. been coming here for years and it is well worth it. Wash your car twice a month and it paid for itself, it only takes 5 mins with no line.
Got a deluxe wash for $25. Lots of foamy soap applied during the wash but all the bird poop did not get scrubbed off, unfortunately. The young man doing the detail work wiped and vacuumed and cleaned the mats - he spent a good 10 mins on the process - but the carpets still show debris/dirt. So, a lot of effort is put into the work but results dont measure up.
I USED THIS CAR WASH ON MARCH 2ND AT 3:33PM AND AS THE ATTENDANT WAS SPRAYING MY CAR BEFORE PULLING IN THE MACHINE, WATER STARTED FLOODING INTO MY CAR. I YELLED AND TOLD THE ATTENDANT TO STOP, HE TURNED THE MACHINE OFF BEFORE I ENTERED BUT REFUSED TO LET ME, HE SAID I STILL HAD TO ENTER THE MACHINE!! THE WATER RUINED MY CAR INTERIOR, MY NEW CLOTHES IN THE BACK, AND MY CAR SPEAKERS, ALL THE ATTENDANT HAD TO DO WAS LET ME REVERSE AND LEAVE CONSIDERING I WASNT INSIDE THE MACHINE YET. HE NEEDS TO BE FIRED, I HAVE THE ENTIRE THING ON CAMERA. I WILL BE CANCELLING MY MEMBERSHIP AND NEVER COME HERE AGAIN.
My car wasnt cleaned like how I expected its not really a 5 star car wash the windows were left dirty the guy used window cleaner to clean my leather seats and used the same rag that he used to clean my door ledge on my dashboard rubber mats still dirty after i payed 4 dollors extra my interior floor still had dirt on it i could have done a better job with a broom then the guy did with a vaccum wasnt satisfied at all
Overall this place gives off such a positive atmosphere and I am happy to have found a company where the staff and owners actually address the problems customer may have which doesnt usually occur in establishments. I am definitely going to keep coming back to this location.
Total reviews rating 4.2
189 Reviews for Five Star Car Wash & Detail Center 2023:
Review №1
2022-03-20New to area and tried a few others as I tried to find the best place to wash my cars. I am in the service industry and am a car guy. This place is by far the best car washthat I have tried.. The other places dont compare. Staff and ownership are friendly. They did an incredible job and made my car look great inside and out. Will no longer be looking for a place to detail and wash my cars. Thank you for an incredible job.
Review №2
2021-03-13Spent $40 for a full car wash (inside and out) which included rims and when I got home realized they weren’t even that clean so had to clean them myself. Also they don’t have cash so had to use the ATM just to tip the guy which had a $3+ charge on top of that.
Review №3
2018-01-24Just went to get my exterior done and the brushes hardly touched the bottom portion of my car and my front windows by the side view mirrors. Also was suppose to get the tires done and as you can see they are not shiny. I am posting pictures to show the crappy job it did. Added my receipt to show I just got it done. If I didn’t have to go back to work I would have complained and put it through again.
Review №4
2022-02-20Car came out looking horrible. Many missed spots. Unless youre a member they offer nothing. Had to go somewhere else to vacuum. Vans home and had to towel off the car myself. Tire shine is a joke.
Review №5
2021-12-04Brought my car here to be washed, spend 40$+tip on the full service wash and had a bunch of spots that weren’t even touched.
Review №6
2022-04-29Ive been an unlimited customer here for a while. I have 2 cars on the account, both with the best package. Theres plenty of times you still dont get the wash you pay for. (I know regular customers like myself have dealt with this)They are open till 8pm, but they put cones out before 8pm, so really closes 7:45ish.The prices keep going up (which I dont necessarily mind, as I know the prices of everything are going up), but I feel like were getting less.I hope things change for the better.Previous review: (5 Years ago)I have the unlimited car washes. Its a great value for someone who likes to keep their car shining. Only two downsides, first they are sometimes busy and waiting in line for 15 minutes (it shows they have a quality business, just isnt fun waiting in line) and second is that on many occasions I wasnt getting the car wash that I paid for (I pay for the tire shine, triple foam, wax, rainx.... and sometimes it goes through as a basic car wash with none of that..... and Im not gonna wait another 15 minutes in line to do it again...) Overall very good!
Review №7
2022-04-24Great car wash. Staff is always efficient and pays attention to detail.
Review №8
2022-02-175 Stars for Five Star Car Wash. I loved the Macneil Equipment. This place offers Sealer wax and Tire Shine. I paid for the $22 Top Exterior Wash and they now offer Simoniz Ceramic Sealant. I am very satisfied with the results and I just wish they accepted Cash so it is easier to pay but considering a Coin Shortage than I understand why Credit cards are the only form of Payment.You can also add Ceramic Sealant as an Upgrade for $5.00 more. I think everyone should come and try this New Car Wash.
Review №9
2022-01-23A little pricey for a car wash. But overall its a good place for a decent wash.
Review №10
2022-02-08Went for exterior car wash, waste of money. Literally washed one side of car. Passenger side still dirty. I will not go back there. And would not recommend.