Wheelchair-accessible entrance
No
Flushing Mac and PC Repair Services in Flushing
Categories
Location on the map
Flushing, Queens County, New York, US
Accessibility
Phone: +1 718-886-8849
Site: http://www.neighborcomputer.com/
Site: http://www.neighborcomputer.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–4PM
- Sunday:Closed
Other Computer repair service Nearby:
Comments (199)
I got my 2012 mac repaired here today and I’m so happy. It was really slow and he made it 5x faster in only a day . Highly recommend coming here .
A really great place to fix your computer!!!! I will definitely go back if anything wrong with my laptop! And this is the only place I will go in the future! Great service and reasonable price! Glad I found this place on Google!
Highly recommend this place for computer repair. I accidentally used a screwdriver that triggered a spark on the motherboard. I thought it was dead and was ready to toss it out. Saw this shop from Google map and send my laptop to be fixed with little hope of recovery. Cant believe David was able to fix the motherboard and my laptop is reborn!!! Saved me a thousand bucks!
Ive been trying to put an SSD Drive on my 2015 iMac for a while, and theres something about NEIGHBOR COMPUTER that always caught my attention, I always read the reviews & do research online before bringing my stuff anywhere, I cant be any happier with the job Dave did on my computer, its was dumb slow before , now is like its a brand new MAC. hes so knowledgeable & gives you a fair price. down below are some photos from the before & after, he even clean up all that dust that was stuck on the fan blades & that wasnt part of the job!! just paid for an SSD replacement . Definitely Worth It!!
Great and fast service. David was really helpful and gave great options to fix your problem. Definitely recommend and will go back again if I have any other issues.
This is the spot to go to if you have issues with your computer or laptop. They have helped me with my laptop issues including my dad’s laptop. Very friendly and knowledgeable when it comes down to solving the specific problem.
David is super knowledgeable and always service with smiles and the utmost professionalism! Best computer tech ever! A++++++
David is friendly and professional. The repair for my laptop is speedy and well-done.
David stay late and finish the job for me. My iMac was not getting any power suddenly. Luckily he was able to recover the unit for me at very short time. Highly Recommended!
Came in with a non working computer. Came away with a surprise. A quality repaired unit. Repaired professionally and without costing alot.
David and his team are the best.Been going to them for a few years and they always exceed my expectations.Highly recommended them
I found this place from reading glowing Google reviews and I was very happy with the service. This time Google review really delivered! My old Mac broke down and David at the repair shop gave me an honest, professional & free diagnosis. I would not hesitate to use his service again next time.
Dave is the Man ! Brought in my machine. He took it in. Said he will look it over and see whats wrong with it. He later contacted me with his findings and went over what he can do to fix it and the cost of the repair. All went well and he was very professional and informative about my computer problem and how it was repaired. All is good with Dave da Man.
One morning my laptop wouldnt turn on and was devastated. Found this place and the reviews were overwhelmingly positive so I checked it out. Within a week, David diagnosed and replaced the laptops motherboard and CPU while keeping me posted on updates via text. Quality service and was assured that my laptop would be properly repaired. Would definitely recommend!
My daughter spilled water into her MacBook Air and the laptop went black immediately. I found this store through google. David fixed the laptop very quickly. Unfortunately, the laptop stopped working again within a day. David changed the mother board and didnt charge any additional money. He also provided 3 month warranty. The laptop has been working perfectly until now. Will definitely come to here in the future if I need any computer service!
David and his team offered a reasonable price and did an excellent repair job on my liquid spilled MacBook Air. I believed that the combination of his professional skills and his personality will make him more successful in the future. No wonder he has so many 5 star reviews from his customers! I would return here again if I had any other computer problems and will recommend anyone coming here!
I was in the middle of my finals when I dropped my MacBook Pro and the screen cracked. They fixed it within 2 days and cleaned up the wires for half the price of what Apple was asking. Great service, highly recommend.
I got liquid damaged on my MacBook Pro last week , apple store could not get any data from my laptop . I am so glad I found this computer store . They recovered all my data , and made an extra copy to external hard drive . All my word and pdf files are back. And they did for me in the very next day . I highly recommend to all my friends.
Great repair and service. I brought my blank screen computer to fix today and it was fixed right away and finished in two hours. The tech. explained where the issues is and gave me a great price.
My Macbook Pro 2020 had a black-screen problem recently, I visited the apple genius bar but the technicians there cannot retrieve any data from it. I found this store and their technicians successfully repaired the mother-board and recovered all the data. Their service and technology are so much better than the genius bar! And the price is very reasonable too. I will definitely revisit this store if I encounter Mac problems again.
Always had a pleasant experience! Great customer service and jobs are done in perfect condition! Thank you.
My brothers PC stopped working and he quickly diagnosed and solved the problem. This place is great for PC repair and support.
This place is really good when it comes to repairing electronics in a timely matter. First time I came here because my hinges broke. They fixed it in a week. Second time I came because my computer wouldnt charge. They fixed it in a day and a half. Always come here because their prices are fair and their service is great.
The first laptop I took for a consultation after a water spill he told me itd be too expensive to fix. I took his advice and ended up just replacing it. If something is not worth the cost of repairs, David will tell you straight up. He will tell you about the options and give you time so you can make your own informed decision about what you want to do.Second laptop was a much milder case of liquid splash and after confirming there was no major damage he cleaned it right up! Picked it up 2 days after I dropped it off. Fast and communicative
David is unbelievable. If you’re trying to compare places to repair laptop, don’t even bother-just go to David. My laptop hinge was broken and I couldn’t even open the laptop. He gave free estimate and fixed it in two days. The laptop looks brand new, works perfectly and it has warranty for 90 days.
David, awesome chill dude. Super helpful and fixes your problems for a great price. My ONLY go to place for any computer problems.
I had my MacBook Pro screen changed here after dropping my laptop. Dave is knowledgeable, super professional and friendly. Price was very fair. I highly recommend Neighbor Computer Services and will be back for all computer or phone repairs I might need in the future.
Great service! David help me build the computer same day. He charge a flat rate $150 if you bring your own part. Highly recommend! Chat a little bit, honest guy.
Decided to dissemble my old gaming laptop for a cleanup and some parts got damaged. Went on google and found this place with amazing reviews. So I decided to take it in, responded the next day with the issues and cost. Kept me updated throughout. David also helped replaced the thermal paste, now it also runs ~20 degrees Celsius cooler. Very professional, responsive, alongside with transparent and reasonable pricing. Will be my to-go shop. Highly recommend.
David is amazing! Unfortunately my treasured MacBook had soda spilt on it, I rushed over to David since reviews for the business were phenomenal. He gave a rough diagnosis and reassured me that he will take care of everything. Repair was done over a couple of days and he was very communicative. Price also very reasonable. Thanks to David he rescued me from buying a new laptop!
I got a 2 years old MacBook Pro with water damage . I went to Apple store last week , they told me the internal parts are damaged and all my picture and document maybe got lost, and will cost me $750 to fix.I went here last weekend , They fixed all all the parts for me at a cheap price . They were amazing and everything works now . I am so happy I got all my pictures back. Definitely will keep going here in the future. Thanks David
I really recommend that place. Very kind and helpful person helped me very fast. If I have any problem I will come back here for sure!
This was my first time having a issue with my MacBook Pro . I’m glad I came here. David was so professional and updated me in regards to my laptop. It was fixed within two days. It feels like I purchased a brand new laptop. Excellent customer service!
CPU fan died and needed it replaced, parts came within 3 days and the professionalism was amazing. They even offered to fix other parts of the computer that I had problems with free of charge. Absolutely amazing!
Ive had great experience here. I had to fix my laptop running errors and my Mac screen blacking out. Both time the computers came back functional and running smoothly again, services are affordable too. Would highly recommend this service.
These guys not only fixed my MacBook Pro for half of what other shop charge , they also gave me a lot of useful recommendations . I got my MacBook Pro back fixed the very next day , very happy , definitely recommend
Took my 6 year old Macbook pro that wasnt starting up to Flushing Computer Services. They gave me a free estimate which was very reasonable. The service felt personalized. Macbook was fixed and working as new. Would definitely recommend to friends and family who has computer service needs.
Ive brought multiple computer to these guys and everything time they have done a great fantastic job. Very professional and you learn a thing or two from them. I would highly recommend this place
Dropped in because my macbook had an inflated battery. David was quick in replacing the battery. The price was super reasonable. Will use them going forward.
Great service!!! Very nice and professional guys! Thank you for staying late to get my laptop repaired! Highly recommend this place for computer repair. I will definitely come back next time if needed.
David was amazing! He gave such professional and perfect service! I brought in 2 MacBook Pros and 1 Dell laptop and David not only fixed them but made their performance much much better than they were when we bought them! I was more than happy with the fair price to fix and update all 3! He kept us updated along the way, and we received our devices back in a timely manner. We got far more in service and additional benefits than even what we paid for. I am definitely going to recommend others to this wonderful company. I’d like to say I’d be a repeat customer, but David did such a wonderful job that I can’t imagine I’d need any more fixtures. 1000 thank you’s to Flushing Computer Services and the Amazing David :) I’m one very happy and satisfied customer.
Had to get my PSU replaced and found this place on google. Davids a nice guy who goes the extra mile to help you out. Charges are very reasonable also. Would recommend if you need help with your computer.
Highly recommend this place and kudos to David for his responsiveness and expertise. I had a laptop that would only boot to bios screen. David took it in even on the eve of the New Years day. After thoroughly checking the computer, David decided it was not worth to repair as the motherboard had malfunctioned. He was upfront and gave good advices and did not push for expensive repairs. This is a business that definitely deserves five stars.
So grateful I found this place! I brought in my DELL laptop that would not charge. David took in my laptop & repaired it within a few days. I now have a fully functional laptop. He was kind & extremely knowledgeable.
The professionalism and service that I received from the store manager David was awesome. I am going to have David build me a new PC in the next few months because I am so satisfied with the service here.
I would highly recommend this business to others who needs service on their computers. David was professional by texting me ASAP what needs to be done, how much it would cost and told me his recommendations before doing the job. He was responsive by working on the computer right away and I was able to pick it up the following day. The quality of work is excellent and it is of good value.
I was in the middle of my exam, my laptop broke, they fixed it very quickly and the manager David is super friendly. I highly recommended this store ！ I will definitely come back next time if there is anything broke again. Thank you David！
I highly recommend this place for someone who’s looking for a computer repair technician. David is very professional, helpful and kind. My 27” iMac got fixed here today and all the previous problems are gone now. I’m very happy with the result and services here. Price is reasonable as well. It’s my second visit at this time and I will definitely come back if I have any other issues with my new computers in the future. Also I will recommend my friends too. :)
Great and quality service!! My macbook pro got liquid damage and they fixed very quickly to use right away. Highly recommend!
They recovered my entire data from my broken harddrive! I’m so so so grateful. Not only their price is like half of other shops, but they also upgraded my computer and made it much faster than before. David was so helpful, very easy communication, def go to this place if you need computer assistance!
This computer repair service exceeds every one of my expectations! Just bring your device in person and they offer a comprehensive diagnosis including beneficial recommendations to ensure customers obtain satisfactory results at a great cost without feeling swindled. David even provides immediate feedback via text as he diagnoses and fixes the problem with full transparency assuaging customers that their devices are taken care of. I was surprised at the efficiency with which David fixed my hard drive and was able to pick up my laptop within the same day I dropped it off. David and his team are a class act of professionalism and a rare find for high quality services! I am impressed! I highly recommend this place and will definitely return for any future tech woes.
Cannot log into my account, turns out to be a bad hard drive. David help me changed it out with a new SSD. Same day service. Reasonable price. Look for David!!!!!!!!!
My Dell desktop power supply died. David was very helpful to fix my computer and extend its life. The shop was clean and David fixed my computer in just a day. I was very happy with his work and the cost was very reasonable. He also kept me informed of the needed repair. His communication with me was excellent.
Highly recommended. David helped me fix the battery on my laptop in a hour. Good pricing and fast service👍🏼
David was great! Very friendly over the phone and in person. He ran a free diagnostic test and communicated the problem to me about my Macbook. Fix took only 1 day and the price for the fix was very reasonable. From communication to fixing my Macbook pro, he was very professional and knowledgable. Highly recommend anyone who has tech problems to come here!
I had an issue where i needed an urgent repair done for my girlfriends laptop mainly because it was required for work. Not only did the David give me a cost free diagnostic evaluation he expedited the repairs as he knew what this laptop meant for meWhat encouraged me most was honesty. Honesty and transparency truly goes a long way with me - Thank you David
David gave me a good lesson today -- never buy iBUYPOWER.My computer was randomly turning itself off and it turns out iBUYPOWERs proprietary liquid cooling fan was a junk. Given the PSU was also their own no-name brand, I asked David to swap out the PSU for a better one and my computer no longer shuts down by itself.Thanks David!
I had a not-that-old gaming PC experiencing sudden, random restarts for more than a year. After exhausting all efforts to fix the problem, including paying Micro Center $45 for them to tell me they couldnt do anything, I decided to try an indie shop.No appointment needed. I just brought my desktop to this little place and was told to jot down my contact info and a brief description of the problem. That was it. It took not 24 hours to get a phone call from the guy who informed me that my PC was essentially a dud, and that Id be better off buying a new computer. Obviously not the answer I wanted to hear, but I appreciated his honesty. No charge for the assessment; no attempt to convince me to spend hundreds of dollars for replacement parts. Just the plain, hard truth (something all-too-lacking in America today). His parting advice was to go for an Intel processor instead of AMD next time.This guy is My Guy from now on.😊
My girlfriends laptop stopped working all of the sudden and so I was referred here. The service was incredibly fast and they were so considerate for fixing the audio free of charge. I would definitely recommend to anyone and talk to David, he’s the best.
David is very professional, polite, and communicates quickly through text and phone! Brought in my laptop for a keyboard replacement and once the parts arrived, services were finished and available for pick-up within a few hours. Would definitely recommend and use as my go-to laptop repair shop!
I brought my macbook in for motherboard repair. They repaired it in a few days ago at an affordable price. Will be using them again.
My old laptop would sometimes shut down on its own and show a No Bootable Devices Found screen. I brought it in to this store, wrote down my contact info and just told David the issue I was having. The same day, he texted me and was clear about what the problem was, as well as how much it would cost to replace the hard drive of my laptop. Not only that, when I went to pick it up, he also gave me some advice on what to do to ensure the new SSD lasts longer. Also left with a 30 day warranty.If youre looking for quick, helpful, and communicative computer repair, this is a pretty good place to go.
Computer stopped working, nothing on the screen. David and his team fixed for me the next day. Highly recommended. Good service and fair price.
This computer repair shop offered me great service and fair pricing. David helped me fix my computer that had a battery problem, and he was very nice and knowledgeable with computers. All you have to do is present him with your computer, tell him whats the problem and he will check it out, and you also have to write your name and phone number so he can contact you about your computer. Over the next few days, he will contact you via text message to talk to you about problem, the price for fixing it, and the estimate time to finish it. Overall, its an excellent computer repair shop.
I came here because of how highly reviewed it was online and it definitely didnt disappoint! I spilled water all over my MacBook Air and it wouldnt turn on at all. I was devastated because I had only had it for a year and thought I would have to buy another one. David was super helpful and friendly and got back to me really quickly telling me that even though the damage was severe they could try to fix it for $400- a pretty fair price considering my mac is one of the older models and it was on its death bed. Not even a whole week later and Im currently typing this review on my fixed laptop and its working just as well as it did before! I am overall really impressed by how fast and friendly their service was.
I spilled water on my MacBook Pro and called up this place. David was so helpful and professional. He told me to bring the laptop immediately to prevent more damage. He was upfront about everything, taking his time to explain the process to me in detail. He kept me up to date via text and the computer was fixed in 2 days. The price was reasonable and his work comes with 90 days warranty but honestly, I dont think Im going to have to use it since the computer runs faster than before! I highly, highly recommend this place to anyone whos looking for a good, reliable computer shop!!! Thanks, David, youre a lifesaver!!
Really excellent service at a great and honest price. David was the one who helped me with my Laptop situation. With a free estimate and a 4 week guarantee fix after the job is done - please do not look no further. I shopped around 2 other places before I walked through their door, and when I did - the communication back and forth was great, the personal attention was appreciated and the turn-around time was less than a week! If I ever need help again with any Phone, tablet or laptop I’ll be sure to come by Neighbor Computer Services!
Great service! David was in contact with me during the whole process of fixing my mac monitor~ He was clear in person and through message. A great place to go! He even took extra time to stay late to finish my monitor as fast as possible; I got it less than a day after~
The person at this store helped fix the broken hinges on my laptop. The actual MSI computer repair services would have charged me $65 just to look at it, and I dont even know how much the actual repair would have costed. But this shop, though, went and looked at my computer for free and gave me a reasonable price for the repair a day later. I actually got my computer 2 days after I left it with them. It was fast, convenient, and the people were nice. I will be coming to this shop whenever I need any more repairs.
100% Satisfied with my experience!! David was great and kept me updated throughout the whole process. I was not nervous about leaving my computer with him and he was upfront and honest about the pricing. Will reccommend to all my friends and will continue to come here for any other issues. Thank you!!
Very helpful and trusted person. Very knowledgeable and welcoming. Will definitely recommend anyone that needs computer repair services to visit his place.
I have a MacBook Pro with some liquid damage and charging port damages. I went to Apple and they were going to charge me approximately the cost of the laptop itself or even more. I had given up hope fixing it. I’m glad to find an alternative area to get my laptop fix with an even lower cost ! They were able to fix both my liquid damages and charging port for $450. I wish I had known this location earlier. Very satisfied!
Excellent service and reasonable price. I had my laptop back to me quickly and David was very friendly and knowledgeable. He made sure that I understood what he did to repair my laptop. I highly recommend them! - Joy
By far the best laptop repair place in queens! david was awesome and very professional while still treating me like a person.this is now my go-to for any laptop repair.my dad recently sent me a photo of his laptop and its definitely broken, i told him ill bring it to my laptop repair guy :D
Great service, fair price, and kudos for going the extra mile to David. I brought in my laptop with cracked casing and thought it was due to being dropped several times. However, David expertly explained to me that it was due to the battery problem. He not only helped me replace a new battery but also advised me to not leave it charged overnight when not used which caused the battery to swell and crack the case. He also gave me a few other tips. Normally, I would wait for a few months to see test the battery quality. However Davids exceptionally good service is worth the 5 stars and my trust. Will definitely recommend my friends to David.
David is great at what he does! Honestly the only computer repair store I will come back to. Doesnt waste time and gets things done.
My computer suffered the dreaded blue screen of death about a week ago. After many online articles and reddit threads, I ultimately was unable to solve the issue myself. My first initial thought was Geek Squad, but I thought I would try something local before resorting to them.Flushing Computer Services is relatively close to me, so I figured I would give them a try. David was extremely helpful and resolved the issue with my computer in less than a day. Additionally, he is a very good source of information and helped answer all the questions I had. I highly recommend David for your computer woes.
David at the shop is really great. He is super knowledgeable and his customer service is the tops. I know I can trust David to fix any PC issues at a very reasonable fee. Computer shops at many locations call him for advice when they dont know how to fix computers themselves. Actually there are many computer repair shops that bring their PCs to David to fix. Of course, they charge much more. So if you want the repair done by a top technician at a great price, go see David. Youll become his repeat customer like me, and like his other customers.
Found this place on Yelp and brought my four-year-old MacBook Pro which kept freezing for a diagnostic. David was extremely helpful and provided prompt updates via text during the diagnostic which later discovered an issue with the logic board. I appreciated his promptness, customer service, and recommendations for a new laptop once I decided not to pay the cost of the repair for my pro. And best of all - the diagnostic was free! I highly recommend this place!
Top notch service. I went since my laptop could not use it’s wireless functionality and instead of wiping the laptop and reinstalling the software and charge a fee, they showed me what I could order from Amazon for much less and would provide wireless. Highly recommend this place!
Amazing service provided a free diagnoses.They fixed my computer in a day!
I had taken my laptop (Lenovo G-470 Model) to other 2 repair shops but they were not able to fix my laptop. It was sitting unused for 2 years. Mr David fix my laptop within very reasonable price. It had mother board issue, and he does not charge for checking the PC. He gives the estimation after checking the laptop. He is a good person, and honest speaker. I wish his success always.
Extremely prompt and helpful, my computer kept turning off on its own, replaced power cord and still did it, assumed it was something wrong with the circuit or sth, turns out it was probably the faulty outlet on my houses end. Even so, they were honest about it and even offered a free power cord with no charge. Trustworthy and fast and easy to communicate with. Will def come back if i come across any issues with any of my computers in the future.
Great and effective service. The technician knows what hes doing. Very honest and honorable business ethic. I would recommend anyone to come here if you ever have problem with your PC and Lap and more..
I highly recommend David for your computer repair needs!! Not only did he fix my LED screen within 24 hours, but he was very honest in letting me know that it was much more economical buying a new computer than trying to fix the other issues my laptop had. If you want affordable, prompt, professional, and especially HONEST costumer service, I definitely recommend you go to David!!
Highly recommend to anyone that needs help with computers. David helped out a lot and he kept me updated on the situation regularly and was straight forward with what the problems were. I will be going back to him for now on with any problems I have and you should too!
You will not find a more honest and fair computer repair shop. I sent my laptop to them all the way from Washington DC from recommendations on the forums. Unfortunately my computer was too far gone to be fixed, but very fast communication and diagnosis was given (with great detail). They will not pressure you into fixing things to make and buck and give you honest recommendations.
Called to assemble my gaming computer, I paid for his VIP service for 350$ he took his time to stay overtime and hook me up, and I dont regret a single penny spent! Always pay for high service. Amazing support! Thanks bro
This is the place to get your computer repaired! David is extremely knowledgeable and straight forward. I took 2 Lenovo laptops in, one several years old, and a newer model. He assessed the problems very quickly, saying he would verify after testing and further investigation. His initial suppositions were correct, the older one salvageable, the other a goner. The service was quick and fairly priced.,
Amazing laptop repair place! david is very friendly and professional. he is responsive and does his best to treat his customers with respect and fairness! highly recommend!
These guys are the best! I purchased their service for an old dell laptop that would nolonger charge the battery. The battery charged ok in my sisters machine so I knew there wasa motherboard charging circuit problem.After I purchased the service, my health began to fail and I didnt sendthe laptop in for about 4 months. This didnt phase them one bit. They tested and repaired mymotherboard for an outstandingly fair price! They also tested my A/C adapter and recommendedI replace it soon (they werent trying to sell me one. In fact, they suggested other places to buy one).All during their service, they communicated with me telling me when they received it,when testing would begin, what they found and even performed extensive post-service testing.ABSOLUTELY INCREDIBLE!If your shipping costs to them arent too prohibitive (west coast for example), I highly recommend this very professional company for their rapid, efficient repair service.
My PC hard drive was bad and my computer wasn’t booting at all and it needed to be replaced, David was really helpful in explaining everything and fixed it same day I dropped off! Highly recommend if your pc has any issues.
By far the greatest tech service I have encountered. I dropped off my MacBook Pro two nights ago and immediately got a diagnostic on what was wrong with my laptop the next morning. The computer was fixed that same day. And on top of that, I was offered a significant discount which was extremely helpful considering I am a college student. I have called multiple other stores asking for a price estimate prior to finding this business and they charged almost twice the amount. I will definitely be referring my friends and family here and will be coming back for any other tech issues I have. They offer a 90 day guarantee as well. If they can’t resolve your issue, there is no fee.Fast and thorough service for a good price!
Wow!! My laptop is working amazing. David and his Staff are fantastic people. They have fair prices and I recommend to anyone out there, take your computer to David and his staff and you wouldnt be disappointed. Thank you for your help David.
Brought my moms computer to 92st repair,after 2 days they said they can’t fix it, found computer repair in flushing and Dave fixed it the same day! I will never bring any computer to anyone else !!! Great service fair prices!!! A++++P.S. he also fix the charging jack and headphone jack for no charge 🙏🏼 best place ever!!!!!
My laptop had few bags that i couldnt work with it anymore.I check around until i found this guys. David was very nice, they check what have to be done free and gave me decent price . after one day i got my laptop work fine. They are honest people and give good service.The only thing is a little bit tricky to find the place (in a basement by the gas station). I found my computer repair shop .
Great service. I went looking at google review and their service is 100% 5 star worth. David helped me lot with price and fixing my HP laptop.Very happy with them and this is the first time I feel like to give and i give review with happiness.It went better than expectation.Thanks alot .
First time ever going to a computer shop. He helped me big time finishing the gaming computer for the apartment. In 2 days the computer was ready to rock he tested the computer explained the drivers. When i got home he assisted me on what wifi adapter to purchase thru amazon. I would come here for future computer needs for sure. Thank you
I came here to fix up an old computer I had. David (who was the person who helped me) was very professional, with very quick service. This will be my go to place whenever I need computer repair.
Go to place to fix your computer in the area. I am not a tech smart guy but everything was taken care of after I walked in to the store. David is a friendly and caring man who will take a look at your pc free of charge. I had a wiggly wobbly hard drive lying on the bottom of my desktop, David took care of it even without asking me. He will give you a detailed diagnosis and plans to fix your device. Definitely recommend.
Very professional, fast and very affordable unlike other places. Highly recommend
Great spot to get your computer or phone fixed. David is very friendly and helpful. Honest business. Brought my Imac and HP Laptop to fix and he was very informative and honest about my solution. Also gave me a free estimate! highly recommend!
Had my Custom pc repaired here. David and his staff are very professional and courteous. The price he quoted me on repair, were on point and lower than other repair shops. This business has to be one of the best in NY. He also does custom pc builds.
Went to fix my Mac, got quoted way less than half of what Apple wanted to charge ,when Apple wanted to fix the wrong thing. These guys found the issue the same day and fixed it the following. Super fast service and they did a great job.Highly recommend!!
Ive had the pleasure of having my 2015 macbook pro here with David and I am extremely pleased and more than content with the service he provided here at his store.I came here because my macbooks trackpad and keyboard suddenly stopped working. I needed to get this fixed ASAP because of work related things and David got to me after 1-1.5 hours that same day. He was very accommodating and caring to my situation. A month later, the problem started happening again, and David took care of me and my problem yet again with NO CHARGE because I was still on the 90 day warranty. He is an honest, simple and caring man.I will never doubt the service this place provides. Thank you a million for your service and care!
My computer had crashed majestically, but went to the right place to have it fixed. Very pleased with their thorough explanation of what went wrong, the choices I had for fixing it, and the repair was completed pretty quickly. The pricing was clearly stated before the work -- didnt get a surprise surcharge afterwards. Attentive service in all stages. Highly recommend it!
These guys are the best, hands down! I took a DELL laptop to them that had a fried hard drive. They were honest with me about how much the parts I would need cost them, then they told me what they would sell me the parts for.They did a great job fixing my laptop and did it in around 3 HOURS! Friendly, knowledgeable staff. You wont go wrong with them!!Im recommending this place to everyone I know.
The technology expert, David, was extremely honest and helpful from start to finish. He save me hundreds of dollars by salvaging my computer after its motherboard burned out. He diagnosed the issue and kept me up to date with the repairs. Hes incredibly friendly. Support this local business!!!!!!
David is the Man as far as I am concerned. Ive taken 3 different macs to him over the last week and hes done an awesome job of repairing them. Hes honest and he will let you know what is the best and most affordable solution to your repair problem. Plus hes fast.I always find him friendly and he always made me feel that I could call to ask him how the work is going or if I wanted him to look at some other thing I was concerned about. I tried a couple of other repair places in flushing but I was never really that happy with their service. Im glad I discovered him. Its like having a reliable trust-worthy mechanic. They are hard to come across but when you find one, youll stick with them always.
Experienced great and honest service. David was extremely accommodating and honest when it comes down to the work that is being done. Glad to see a place that operates and charges fair prices for services unlike other providers.Called in as a last minute job and the work was done the same day without any hassle or hiccups. Just be aware that this place is CASH ONLY. However, there’s is an ATM in the 711 next door.Overall, would highly recommend this shop to anyone looking for phone or computer repairs. Ask for David.
Did not deliver as promised, tried to overcharge on a part. Lied to me that the part I then personally brought in was broken. Noticed inconsistencies in pricing between different store workers. It was supposed to be 70 for labor which I would happily pay, and the laptop keyboard either 120 or personally acquired. Market price was clearly not 120, since I acquired it for 70 and it included the across borders shipping.A note on the lie, it was likely he didn’t know that the keyboard was not even supposed to be directly attached to the motherboard. I ended up fixing it myself with the keyboard he claimed was broken.You claim to be upfront but if you didn’t want to fix it for what I was gonna pay, then just say you won’t. And you were the one who actually offered that condition!
Great experience getting my laptop fixed here - save yourself the headache and just bring it over! Very friendly customer service and great communication. Btw you can park by the 7-11 gas station next door by the side spots if you need to run in/out quickly!
Excellent experience with David, my laptop had 2 problems. first was overheating and he fixed it by cleaning the dust off the fan and replacing the thermal paste on the cpu and gpu. got it back and a second problem occurred where the laptop kept restarting. sent it back and he fixed it by reinstalling the software. tested some games on it and video editing. so far so good. told me to contact him again if there are any issues that occurred again. no charge on the second return! reasonable pricing too
I initially took my Lenovo laptop here for a broken screen. David and his techs gave me a reasonable quote and fixed it in a timely fashion. They answered all my questions and concerns about my laptop as well.My laptop was also under their warranty and they fixed it a several times after without charging me. Super reliable guys! Will definitely recommend this place!
My laptop didnt boot up after a windows update so I found David on Yelp. Prices were fair and he fixed the problem really quickly. While my laptop was there, I decided to add more RAM and he ordered the part and installed it without any problems. All in all, a great place in Flushing to bring your tech woes to get sorted out.
Honestly the best experience I have ever had. Not only was the customer service beyond perfect, the worker, David was extremely knowledgeable towards computer hardwares. He gave fantastic advice towards what type of computer you want to build as well as issues you have.I wanted to build my own computer but didnt want to risk the damages that would follow and I was a noob at it so after doing some research, I found the parts that I wanted which to my surprise, my desktop size was too small.Save yourself lots of time by going to this place and asking for their advice instead of waiting 2-3 days with customer support from other companies and then realizing that you would have to purchase a new case and additional parts.David was beyond helpful as he was able to acquire all the parts that I didnt have and needed while building my desktop in 1 day. He even went out of his way to upgrade all the parts despite not gaining as much profit as intended.Honestly, this place is the best computer location I have even been to and without a doubt will continue going in the future.
Great service! This would be my togo choice if I encounter any phone or laptop problems. My laptop can only work if open at a certain angle. I came to the store and asked for some repair. He is so honest and told me to go to Apple store where they would fix it for free. It turns out this problem is common and he explained the flexgate scandals to me. I am so grateful! Save me at least 500 bucks!!! I will recommend this place to anyone!
Great service. The staff there is super friendly and they get the job done quick. I broke my power jack for my laptop, but luckily Dave was able to fix it quickly on the same day! I would definitely recommend this place to a friend.
David was so great! I spilled water into my MacBook Pro, Apple told me the cost to fix the liquid damage would be almost the same as a new computer! David fixed mine for a very fair price and had it fixed in 3 days!! Very nice guy, keeps you updated about how the process is going. I could go on and on lol highly recommended!
David did an excellent job in replacing my hard drive and replacing the battery on my old MacBook Pro. Quick service and good price.
Had a laptop that kept booting up slowly and eventually didnt boot up at all. went to David, who not only immediately understood the root of the problem and carefully explained the possibilities and issues (mechanical hard drives arent great on flights with jostling, laptops should always be turned off and not just on sleep mode during travel etc.), but promptly fixed it, replaced the parts and backed up my files from the damaged hard drive. it was ready to go within a few hours the same afternoon. affordable, knowledgeable, and quick service, what more could you ask for?
I was looking for a computer repair shop online and came across this location with 5 star and high customer count, so i decided to travel from brooklyn to queens to get my computer fixed, David helped me and gave me very useful information on how to maintain my laptop and also repaired my computer asap because i traveled so far.KnowledgeableFastReasonable priced
David came through when I needed him the most - my laptop wasnt functioning properly mere days before finals. David managed to get me a quick diagnostic and allowed me to come to the best decision for me and my financial situation. If you want someone that will work quick, have your best interest in mind, and will be totally up front and honest - this is the spot!
Great experience here! Took my laptop to get my screen fixed and it was a complicated situation seeing as how the laptop was an ASUS and touchscreen. I broke the screen and since its touchscreen, the screen was compressed and my laptop processed the compression as the screen being touched which made it difficult to do anything. The man working there was extremely honest in telling me that the cost of the screen repair might not be worth it since the computer itself wasnt worth much in retail. So rather than charging me $300 for repairs, he simply disabled a touch screen setting that fixed the main problem my computer was having. Didnt charge a thing. Thank you!
I usually dont have much confidence in computer repair stores. My old Thinkpad was broken and wont start, I dont really care about the laptop but I do need to recover some files from the hard drive. I brought the computer in and the staff in the store was very helpful, they did a free assessment and were honest about the issue - the hard drive had issues, should be able to fixed, and everything else is fine with the computer. I had experience with other stores before where they tricked you into replacing more parts than needed, so I was very surprised (in a good way) by how honest they are!The price was reasonable, I left the computer there, they told me it will take 2 days but they called after 1 day for me to pick up. They also clean the computer as well, which was a free service.Overall, Im very happy about their service, the price is reasonable, and they are very honest about the problem and fix. Id definitely recommend them to my friends.
Neighbor Computer Services provides excellent and reliable customer service! Randomly found this place when my iPhone stopped abruptly and couldn’t be turned on... The phone was fixed without any charges because nothing was damaged. He did suggested that I should backup all the files because the motherboard was very unstable. I requested them to take a look at my broken MacBook Pro and see if there’s any way to fix it. They gave me honest opinions and explain why I am better off not to waste money to fix my laptop. I highly recommend this place, and I’d go back to Neighbor Computer Services for any repairs in the future.
Totally reliable and fast service. The cost is amazingly cheap and so I pay much more because the service I get is worth it. This is by far the best place to fix your phone or computer. Saved me from paying $1000 for a new iPhone after cracking my screen to pieces. :)
One of the most amazing place to get your computer fixed.t they have never let me down every single time I got my computer fixed over here it was perfect
David has helped me out a few times here. He always does quality work quickly and with a kind smile! I trust this shop and will be using them again I am certain. highly recommendThey fixed my screen free of charge.
Awesome store, help me build my new computer for a good price also very very quick(got to pick it up on the same day). Got to install some extra rgb fans as well, came out beautiful. Thanks for everything. I will be back!
I went into Neighbor Computer Services last Friday after accidentally formatting my phones microSD card (leading to a loss of family pics and videos as well as lecture notes I had saved). David was incredibly kind and helpful in his approach to my issue. He offered a FREE evaluation of my drive to see if anything can be recovered and even stayed with it all weekend long to ensure that anything he can do on his part is done! To our dismay, he couldnt find anything to salvage but mentioned what steps I can take to try and recover the data. All in all, great business, great owner and highly recommended! 👌👌
David is very professional and nice! He knows well his job and is detail-oriented. The price is decent. If you unfortunately have a water damaged mac as i did this time, fortunately you can look for David.
Definitely recommend this place. David is very helpful,friendly and honest with his clients, I went to repair my old computer, he immediately checked it in front of me and told me what was wrong and told me what was worth repairing. I think he was very honest and quick to repair my macbook.
Professional, reasonable price, honest business and superb customer service. David is your guy. Dont take my words for it, bring your PC / laptop to him with any issues and see for yourself. Itll be worth it I promise
The staff exceeds expectations. Folks like Wang have a customer service spirit. They took time to explain things very clearly to my 92 year old Dad so he can continue to Video Chat with his family on his computer. Prices are very fair and quality of service is outstanding! They even have some refurbished computers at very fair prices!
They provide amazing service at very reasonable price. I no longer worry about my Macbook when it comes to having some problem.Dont hesitate to visit them if you have any problem with your devices.
Great place, reasonable pricing and friendly service! David went out of his way to not only fix my PC but tell me how to prevent future issues with my custom desktop. I highly recommend this place!
I got my computer checked here. Great service, very professional. Recommend highly.
Best computer repair service in town! Went over and beyond to get the job done! These guys are the best. Very helpful made my computer like new. Best customer support. Even came to my house to set it up. Best honest business. I highly recommend this place to all my friends and family.
I have a 2 years old MacBook a1398 laptop , I dropped on the floor last week. They fixed my Lcd within few hours and I was very impressed by how professionally and quickly handled my laptop . Now my laptop looks like new , they even clean the cooling fan for free. I paid less a lot less than apple would have charged . I would strongly recommend to anyone . And thanks again , I am back to work .
I Highly recommend this place to all of my friends and families and to those of you out there, who is looking for the real deal, when it comes to fixing your laptop,computer etc. David was very knowledgeable of fixing my laptop, in minutes I was in and out of getting my computer rectified. David made me feel, secured knowing I was trusting my laptop with someone knowledgeable. Price .... very reasonable . He wasn’t hussiling me to make money, in fact he gave me some advised on how to save.Great job David ....I’m very please and happy. Looking forward doing business in the near future.👍keep up the good works and honesty . Here is a 10 ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!Sincerely,Ms.Gobin
Went Saturday because my son broke the mouse on my laptop. David, Im guessing hes the owner told me that he can fix it for 80 dollars but all I need was an external mouse for 5 bucks. I truly appreciate his honestly, and will be taking my business to this place from now on, and I highly recommend this place to everyone.
David is super nice and helpful. I came in with my old and super slow MacbookPro (mid2012), he took a look and suggested me what to do and what is worth doing. He gave me many choices and did not push me to do all at once. The service was fast. He was also flexible and kind to wait for me to pick up my MBP after the store was closed. Thank you very much. I would recommend this place to anyone I know in this area.
They fixed my apple computer the same day, recommended. Price is reasonable
Professional service reasonable labor chargeAmazing kindly concern they deserve 5starStrong recommended
My experience could not have been have better. I had an issue with the software on my laptop that arose after NCSs 30 day warranty. By all rights, they could have decided to charge me again, but they chose to go above and beyond my expectations. They told me not to worry about it and that I could come back in about an hour to pick it up. No where else would provide this kind of service, and not only do I benefit, but they will also because they have gained my long term loyalty.
Richard got our computer from dead and gone back up to normal operation, and for a reasonable price. Even better, when I came to pick it up, he gave me lots of tips on an upcoming purchase, and even taught me how to install more RAM in my laptop. Thanks from us - Ben and Kate
After a friend recommended I take my computer here, I brought it in with a minor issue and he fixed it up in minutes. Asus wanted me to mail them my computer for a couple of damn screws, so this helped me out A LOT. I’ll definitely be back the next time I need a phone/computer repaired.
David is friendly and helpful. He transferred all my files over from corrupted hard drive to new one. I almost lost all of my family pictures. Great experience. Reasonable price. Highly recommended.
The service is exceptional. David was very professional, very helpful, and explained everything that I need to use my computer which he serviced very quickly. I would recommend Davids expertise for any one that needs any assistance with their technological equipment.
One of my company’s macbook pro got wet. Apple wants $750 to fix and cannot keep our data. They were able to fix it at half the price and same day service. Look for David, he is the go to guy.
Fixed my desktop computer for $65, gave it back to me the next day. This store offers the best service and has very friendly/helpful and knowledgeable staff. Unlike the other stores where they charge upfront just to diagnose what the problem is on your computer, this store (NCS) wont charge you anything unless they actually manage to fix the computer, which they do with great certainty. Will visit again
I highly recommend this business, the man I spoke to was very knowledgeable, honest, and friendly. Provided a free diagnostic and even tweaked my computer for free. Basically he fixed my computer for free because he said it was simple and that he wanted to help on college kids. Im not saying expect free services, Im just saying this man is a legend.
I got a brand new computer, and the power didnt turn on. I came here and and got help from David. He recognized the problem right away and fixed it and gave me back the computer the next day. David was very kind, helpful and knowledgeable. He also gave me few advice which helped me. I definitely would recommend this place.
If you need computer repairs, I would highly recommend this place! David would consistently send updates about my computer, and is very honest and thorough.
David was extremely helpful with fixing my laptop. Very fast, fair pricing, and friendly. Highly recommend coming here for a fix. Best place in the area.
Took my laptop here after my grandson spilled a glass of water on it the night before. He cleaned it up after carefully opening it. After doing some things on it he got it to turn back on and working. Great job and nice man! Thank you!
I went to many computer repair shops to get my 6 years computer repaired. Only find this shop able to repair my computer! And get my software back to work normally!👍👍👍
Came in with issues setting up my pc, David help me test different parts and identify the issue at no cost. Very thankful and appreciative of the great service and straight forward communication.
I went to them to fix my PC back in 2015 (Northern Blvd Store). Just brought my PC yesterday and got a phone call from David saying its ready. Excellent service!! Definitely recommend this place!!
They have fixed several my broken cellphone and laptop .The people who helped me (David )is very informative and professional.Yesterday I just got my my iphone 6 fix for $55 with free glass protection for 1year .No appointment necessary and prices seem fair. I highly recommend this place, they are friendly and reasonable.
David is the best! Saved my life and my nerves. Thought my laptop was gone but thanks to this place its like brand new. Big thumbs up!!!!
Excellent service. David is super responsive, honest, and a pleasure to do business with. When I gave over my Mac I felt like I was in good hands. Highly recommended.
I dropped water by accident into my keyboard. Micro center charged me a lot to fix the problem. So lucky that I didnt decide on it and went to Neighbor Computer via my friend. They charged reasonable price and fixed it within an hour. I highly recommend it to the public.
The technician at NCS demonstrated to me what the problem was. He replaced the keyboard on the spot for a VERY REASONABLE price. I liked the fact that he was happy to explain things to me and answer my questions. I was also glad that I went to NCS, as apparently many places do not keep so many repair parts in stock. I went here b/c of their good ratings. They deserve them.
Quick service and fair price. I have my computer fixed there today, it doesnt have no power at all, they changed a new power supply within an hour, and fix some other things for free.The person work at there is very helpful .Thanks again
David was fantastic. I am visiting NY so I googled what was around me. Luckily I found this shop. I have a MacBook Air and a little water spilled onto the keyboard. End of the day, the work was done, and I was able to get it back and back to working on my laptop again.
Greatly recommended!! My phone had a battery problem and came to a point where it stopped charging. Apple told me it wasnt a battery problem but a problem with loge tech board itself and told me to replace the phone instead. LIES. Came here and it WAS the battery problem. I got my phone fixed in less than 30 mins. Almost spent hundreds of dollars for no reason. Shame on you apple.
Great customer service. Workers are really helpful and knowledgeable. They are also kind enough to update you whenever possible about the computer or anything else they are working on and letting you know when to pick it up when its all done.
It looks like my laptop was about to explode. The staff there help me take it apart and assure me it’s going to be alright. He opened it up in front of me and told me it is just a battery. Apple wants me to get a new one . They fixed it at a good price.
Had a issue with my computer so I came in to repair it. David was friendly and had my computer fixed within a hour. Would highly recommend everyone here to get any of their electronics fixed.
Great service and excellent advice. I was very satisfied with Davids help. The prices are affordable and he educates you on whats best for your computer.
They cleaned and fixed my 2011 Macbook Pro. The tech was so respectful and contacted me via text about my laptop. I definitely recommend their services.
Great service and reasonable price. Replaced my broken charger, free of charge. Will definitely be coming back the next time I need computer services.
Good service and nicely done the repairing job. I am highly recommend this store for our neighbor computer store.Come and try, You will satisfied. So enjoy your life.Because I do.danny
Wang was very helpful and knew exactly what the problem was and quickly fixed it. A great place to get all computers fixed. Highly recommended.Wang is very knowledgeable and always has great advice on making your computing experience productive and fruitful.
They were very helpfull and gave me advice and tips on how to avoid certain problems. i was also able to recieve my laptop within the next few days and paid a reasonable price.
I got my laptop repaired within one hour, including figuring out the problem,replacing the hard drive and transferring all the data. I love its high efficiency and decent price.
Quality work and friendly service. What else could you ask for? Would definitely recommend. These guys know their stuff!!!!
This is great place , I had my MacBook Pro fixed here last week, they did with in 2 days , and saved all my pictures and documents . I strongly recommend to everyone .Thanks again to fix my MacBook Pro .
Great help, responsive and straight forward, had david help me hes very informative and explains things as to why. Highly recommended for any electronic computer repair A+++++++ would definitely recommend to everyone.
He is very smart and the price also is reasonable. He is accountable for his job and Im fully satisfied on his service. The fact I like most is that hes straight on the price. Good work and trustworthy.
Unfortunately I accidentally step on my laptop and broke the screen. I reached out to David from Neighborhood Computer Service and within 30 mins he replaced the screen and I am back in business. Addition he makes sure the computer is working fine with no viruses.5 Star Service. Thank you.
What an awesome guy! He fixed my computer within 30minutes on the spot. Was upfront with the charge of the product I needed to switch out and his reasonable price. Recommended.
Got my data transfer to this computer. Fast and efficient! Luckily they were able to backup all my files.
I highly recommend Neighbor Computer Services. They have repaired/updated several computers for my family. Very knowledgeable and prices are reasonable in my opinion. Honest and friendly service.
Got my iphone 7 fix here within 30mins. previous repair shop left glue at front camera port. david clear it up for me at more than acceptable price.
My kid spill orange juice in it. Apple wants $750 to fix it. David and his team fixed it at a reasonable price that I can afford. Thank you for your service.-fanny
Really helpful and affordable place to get your laptop fixed. Excellent customer service
Total reviews rating 5
199 Reviews for Flushing Mac and PC Repair Services 2023:
Review №1
2022-03-05They built my custom gaming pc! Works great. Great service. Prompt same day service. He built it for me in less than 3 hours. 5/5 would recommend to anyone looking to build a PC.
Review №2
2022-06-23They just built the best gaming computer that I could have asked for. It is one of the best computers in the world that was a great price! They put in a Ryzen 9 9500x cpu, and a rtx 3090Ti. It runs Fortnite and Halo so smoothly and incredible well! So excited not to have any lags or hiccups!!! They also put in the best liquid cooling system that is around so my computer doesn't even get warm. Also put in one of the best SSDs a Samsung 970 evo plus 1TB so it turns on in a few seconds! So fast! They built this computer in two days with a 1 year warranty! Highly recommend them if people want to get a computer that plays games or if they need a workhorse computer! They know everything about gaming computers!
Review №3
2022-02-01First time going to them for repairs and love their dedication and service. Their communication w/ their customers is awesome. I hardly write reviews but this review is a must for the excellent service they provide. Will definitely be going to them for all my PC & laptop repairs.Update: Went back for a fan replacement (old one was making too much noise). Once the fan had arrived, David texted me right away. It's been a week and my computer is just like how it was when I first bought it 9 years ago (fast & quiet). This place is definitely a must stop for PC repairs!
Review №4
2022-01-28I have obtained services from David twice. The first was an Asus I used to own that stopped turning on. Turns out the charging port got messed up. He fixed it and even provided me with a new charger. The second was most recently and it was my current HP laptop. The screen was black when turned on. He quoted me on a price finding out that there was an issue with the LED light. It turned out there was an issue with the motherboard as well. He replaced my entire screen for one that incidentally was touch screen. He did not change the price as he quoted me on one already. I was amazed at his fidelity and talent for fixing my laptops I had to leave a review. David has been my go to tech person for computer issues for the past 5 years. He provides quality work at an exceptional price. Totally recommend.
Review №5
2022-07-16Absolutely fantastic service. David helped me not only put together my PC but also gave his suggestions on what parts can best be used in its construction. I would recommend him for any computer related issues.PS: Thanks again David for dealing with my nonsense. I really appreciate your time and service!
Review №6
2022-02-22I dropped my MacBook in water. I immediately googled a nearby repair shop. I was a little worried because places with many reviews and high ratings are not always good places.The repair was completed in one day, and I cant help but leave a review for his kindness and detailed explanation.
Review №7
2021-05-15If you have any issues at all with your computer, This is the guy to go to. David has been servicing my laptop and desktop for several years now and has provided phenomenal service every time. The attention to detail and quality of care to the customer is something you only find with someone who truly loves their craft. In less than 2 hours he was able to troubleshoot a drive issue and completely reconfigure my system, I can not praise this man enough.
Review №8
2022-07-01Very quick pc rebuild/repair. I built my pc wrong and he rebuilt it for me in a matter of minutes. He even gave me parts that I was missing for free. I checked around many pc repair shops and this shop was the cheapest especially for the high quality service. There is also warranty which he doesnt charge extra for. He told me anytime there is a problem hit him up free of charge, but obviously depends on what kind of problem it is.
Review №9
2021-04-28Really Great service!!!!! Strongly recommend hereI went to another store before and couldnt find out what the problem. Until I couldnt stand that my new PC kept freezing randomly, so I went here and David helped me a lot, he found out is the CPU problem in just a few days even said is really hard to know what parts are defective before he starts.Now after replaced the parts it works perfectly!
Review №10
2022-07-13I bought an iBuypower prebuild a few years back with no problems until the computer started shutting down randomly. The people at Flushing PC Repair were able to diagnose and fix my problem faster than I thought was possible. I would recommend this place to anyone who needs computer and tech help!