Foam & Wash Shell Express & Car Wash in Poughkeepsie
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Poughkeepsie, Dutchess County, New York, US
Site: http://www.foamandwash.com/
- Monday:7:45AM–7PM
- Tuesday:7:45AM–7PM
- Wednesday:7:45AM–7PM
- Thursday:7:45AM–7PM
- Friday:7:45AM–7PM
- Saturday:7:45AM–7PM
- Sunday:8AM–6PM
NO LONGER a Mobil. It has changed to a SHELL (July 2021). Car NEVER comes out clean..always go through a second time. . And it is STILL DIRTY! The blonde at car wash is always gregarious. Morning Cashiers are usually chipper with their head costumes and rainbow eyeshadow. Evening cashier Maryanne is extremely pleasant and personally think their best asset. The kid Chris does NOT fit in with the rest of the staff. He is never friendly or ever cracks a smile. It’s “customer service” dude! Who hired you?? Joe the Manager is very friendly. One-stop shop when on-the-go…
This car wash is hands down no question the best car wash I have ever visited. Anyone that knows me knows that I am a fanatic about the care of my vehicle both mechanically as well as its showroom-new appearance. I drive many miles out of my way and bypass multiple other car washes just to take my car here. Thanks to this entire establishment for such a great service. I will always remain loyal if you will. 👍🚘
The place is fantastic from the car wash to the coffee the young guy working there was exeptional in the store working the check out real nice super guy I think the time was around 700 pm on 12/30/ 21 super attendent he makes the place great thank you for hiring wonderful people like him
Quick and convenient. The unlimited wash deal means I can stop by any time my car is dirty. A part of my side view mirror got knocked off when I went through, and they were very courteous and quick with the replacement (and they ordered genuine parts from my cars manufacturer, so its as good as new).
The advertise Mobile products all over the place so I guess its my fault that I assumed they would be using a Mobile oil filter. They did not. I had to go to Autozone and buy a whole new oil change and do it myself. The technician who worked on my truck was extremely nice and helpful. Be sure to ask what is being used in your vehicle before you drop it off.
I just moved here from out of state, and I took my company car here for gas and a car wash. Since it was late, the car wash was closed. Noting the code on the receipt, I copied it down and turned my receipt in to the business manager, thinking that the code would suffice. When I came to get my car washed, the gentleman at the car wash informed me that they dont use the codes anymore. Not sure what to do since I had turned the receipt in, I panicked slightly and asked him what I was supposed to do now. He reassured me that we would work it out, and in fact, they honored my word about the car wash I had in fact purchased. I wasnt dressed as a priest, and I didnt say I was one, but I guess the guy could tell I was being honest. I dont mind if some problem comes up at a place of business. It happens all the time. But so always note how a company responds to a problem. Thats why Im rating this place five stars. Because they trusted my word, Ill be sure to come back to them for my car washes. By honoring my word, they gained my customer loyalty.
I go to this location regularly for oil changes and for minor things like new windshield wipers or changing the bulbs in my car. The staff is always courteous, and helpful. While I wait for my car they offer a free beverage and the atmosphere is pleasant. Last time I went I had my transmission flush completed and today I will again be going for an oil change. This is the only place I go. The only con I have is that I never get to use the coupons they email me because of my work schedule it makes it hard to get in (I have 2 full time jobs) and I dont check my personal email everyday, not even every week. I just wish the coupons that were emailed would not expire within the same month it was sent.
This is probably the best automatic carwash Ive ever been thru. My car comes out looking quite good, including the rims and tires. Employees are friendly and do a mini pre-wash of the car to get the grime off in the hard to reach places. In addition the car wash often has new additions improving upon the previous generation equipment to get the car even cleaner. That said, no auto car wash can do as good a job as hand washing your car, but when time/temperature prohibit hand washing, this car wash is excellent.
Friendly service, good price/value. Most important, my SUV is really clean, including the rear hatch, wheels, and tires. I get the RainX option and the vehicle stays shiny for a long time. Plus, these folks honor our Veterans with free washes on Veterans Day. Highly recommended.
In Dec. I purchased the three month Unlimited Wash. In Jan. I had the misfortune of being involved in a car accident. My car was in the body shop for a month. I called Foam and Wash to inquire about getting an extension on my unlimited wash. The manager, Mark returned my call immediately. He showed concern for my situation and further directed me to contact the office personnel that handles unlimited washes. I called and spoke with Nicole. Without question or hesitation Nicole quickly extended my unlimited wash for a month to make up for the time my car was in the body shop. That is great customer service and as a result I tell this story everyday!!
The 1 star is for the free car wash with the oil change, and the car wash inst all that, you need 2+ washes to get your car clean.- i usually get the oil change and i request oil stabilizer, one day i chose to watch and noticed there was none added. I asked and the mechanic advised that he was not told to add any. he came over apologizing and asked me to point out who i spoke to. Now i buy the oil stabilizer and add it myself. Use the windows and watch because if you ask, they will say yes, i watched them do it myself even if they just showed up to work.Made me wonder how many times i paid for it and didnt actually get it.Next is a guy named Claude, showed me a filthy cabin air filter and said this is from my car and it will make me sick. I said yes... long after i found it was an up sell. whether they changed it or not i have no clue, but they did a poor job of closing the compartment back up, even damaged the lid to the air filter chassis.Last is 1 in 3 times i have to turn back to have the code cleared after an oil change because some one didnt clear it properly. This is an inconvenience because i have to come back.The first two were my primary concerns. Keep an eye on them and dont let Claude or anyone up sell you.
Good place to get your oil changed. But, I forgot to submit my rebate coupon from my previous mobil one oil change. I went the next day to see if they could do something for me and they told me too bad. Maybe next time I get my oil changed I will go to a different place.
I waited an hour and a half for an inspection and finally had to leave because my car was never done. Many many people came in after me and left before me. I finally asked for my car back the clerk was trying to tell me it would only be another 2 minutes. I said no I have already been here an hour and a half and I want my car and then tries to tell me it will be at least 2 minutes to get it off the lift . He then goes into the garage comes back and says it will be another minute or two for them to give me my car and am I sure. I couldnt stress enough how I wanted my car back and Im finished with them.
Horrible place to take your car for an oil change way tooo expensive .and they try to push useless services . They showed me the same dirty air filter 3 times in a row claiming it was from my car when it wasn’t...and on top of that the broke my radio console and my brand new car and refuse to take responsibility for it. The manager John is the biggest crook there
Dont go here !!! Staff extremely rude and unorganized!!! Went to the south road Poughkeepsie location for the first time today. Needed oil change. The young lady with clipboard came to my daughters window and told her to move car into bay for oil change. Once we did that guy inside yelled and told her to move it out. Both staff members were just awful!! We left and will never go to a foam n wash again.
Great family oriented business that keeps you in a clean car n a smile on your face,they also have a great people wrkng for them in all the sites that are always pleasant , respectful n always willing to help anyway they canIt is one place u definitely wanna try when your in town
Total reviews rating 4.4
130 Reviews for Foam & Wash Shell Express & Car Wash 2023:
Review №1
2022-05-13Self serve car wash is best in area. 10 dollars gets you 20 minutes with easy to use controls and the soaps and wax/rinses are always filled. Good pressure with a pressure boast for tough caked on mud and salt. Brushes are well maintained and not gross. Vacuums are powerful and have a blow gun which comes in handy to help push out debris from under seats.Bays are large enough for most big pick up trucks and their is one oversized bay for Box/larger trucks.
Review №2
2022-02-16Excellent. My cars always come out squeaking clean and shiny! I highly recommend the monthly membership. What you pay for two washes - you pay monthly. Thats at least $80.00(if you wash your car once a week). You wont regret it.
Review №3
2022-03-15Great greeting from the cashier. Very polite and enthusiastic and welcoming. Had my vehicle washed and was very happy with the Wash and attention to detail given by the entire staff of employees. Great job and a clean car .
Review №4
2022-06-20This is the best car wash around I love this place. Every time I leave foam and wash I’m always smiling so much seeing how clean my car is!
Review №5
2022-04-14If you love a clean vehicle like I do, spring for the unlimited wash with all the bells and whistles. It’s well worth the money and you get a free vacuum every time
Review №6
2022-06-01One of the best car washes just does a great job getting everything clean on the car
Review №7
2022-07-01Giant gas station convenient store with lots of options for food and drinks.They do oil changes and car washes too
Review №8
2022-01-14Good car wash dose the job. Location is annoying because of the busy rt 9. I’ve been going there for a long time always good service.
Review №9
2022-02-19Super busy car wash...used it once and it a good. I stop here alot in the winter cause they have free air for my tires.
Review №10
2022-03-23This is a really good car wash and gas station that has been in business a long time. I highly recommend them.