Kerbside pickup
Yes
Foot Locker in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible car park
No
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 212-760-2311
Site: https://stores.footlocker.com/ny...
Site: https://stores.footlocker.com/ny...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–8PM
Foot Locker in other cities:
Comments (199)
I recently bought a pair of shoes. Great staff who were friendly, nice, and knowledgeable. Plus got to meet Usain Bolt at a meet and greet.
This is my first experience of contacting a store for a return or exchange. Despite the fact that more than 45 days have passed from the date of purchase, I was pleasantly surprised by the politeness and courtesy of the manager. They listened to me carefully, were very polite, offered an exchange or refund. We processed the return quickly and professionally. I really love the footlocker store at 112 W 34th street. I think this store is the most pleasant to shop in Manhattan, polite and helpful salers, professional managers. I will recommend it to my friends. Thank you Karla, thank you Natalie.This footlocker store is the flagship of New York stores!!🏆🏅🎖
Very clean and big. They have a lot of options for sneakers.
The store was nice. Very big and clean. The only issue is the lack of help from some workers. Ive been there 3 times and every time some employees are more worried about socializing with each other. So much socializing that I overhear several stories about their personal life. On one occasion, I asked a young women for help and she ignored me. She decided to go help someone else. Better customer service is needed.
This store is great. The staff is very eager and helpful. It was a very pleasant shopping experience thanks to the wonderful staff!
Staff was very helpful, I was glad to have visited as I was hesitant because it may have been too crowded.I was greeted and the salesperson guessed where was I going and what I was looking for, the cashier could have been a little more engaging though.
A lot of merch, on top of it being the flagship store in the country.
Has every imaginable choice of sneakers. Service great!
Not the less expensive one but the store and the staff is nice
Best place for size UK 13 and above.
Great store ND selections!
Handled the Yeezy Zebra launch flawlessly! Great team at this location.
Great store. I think the employees here are the cream of the crop Foot Locker has to offer in NYC, because they always know their stuff. There was maybe one or 2 times where they didnt have the shoe I wanted but found a store nearby that had it in stock. A+
The person who answered the phone was extremely rude
This place is heaven for teens and young folks. Bright, cheery decor. Equally bright cheery staff.The young college student who helped my teen with his shoes was chatty, accommodating, very helpful. Its not easy getting my son to have conversations but this young man had him talking from the first. That to me is impressive.
THE STAFF NAME DEVONTE HELPING ME IS OUTSTANDING CUSTOMER SERVICE.FRIENDLY,ANSWER ALL MY QUESTION AND FIND MY SIZE.KEEP UP 👍👍👍👍👍👍👍
The store is huge for nothing didnt really have much to choose from. The worker at the cash register was rude and the workers thats supposed to help on the floor was busy talking to each other instead of helping. I did end up purchasing two shoes from this place everything came up to $427 but after my experience at this place I wont return.
I was in this location some time ago and i was unfortunately assisted by a worker by the name of ARMANI her costumer service was very poor!!! the tone in her voice and attitude was the worst I’ve ever encountered. She pretty much behaved as if i was bothering her her! Very snappy responses and extremely rude. Her attitude was a total turn off. Note to Foot locker I know this location a one of the lager ones but you guys have to do a better job at screening your workers. I shouldn’t have to feel like I’m begging for assistance.
This is the flagship store on NYC. Great customer service. Extremely great customer service as expected. Had made alot of purchases
This place is definitely a major tourist attraction (folks are posing and taking pics all over the place) 😂... surrounded by Six:02, Nike , Adidas etc...the music is cranked to give that party atmosphere, the escalator is lit up in red for your trip to sportswear heaven😅... I buy from this location often because they provide the latest gear clothing and sneaker wise. The staff are super friendly and helpful..Even if your just browsing, its a cool place to visit...See u there🙋
They dont answer the phone, the line always gives a busy signal. When you come to store and ask about a size of anything they just tel you they dont have it.. without even bothering to look. Mad rude. Look right past you. When youre carrying items though, they feen to give you their associate number to say that they helped you. This footlocker gets worse every time I go. Very upset.
George, Orlando, Mikaela, and Katherine were all extremely helpful. When a team has great synergy and helpful it takes a purchase into an experience.
Tims here were cheaper than Macys.5 store reps to 1 customer got us out in no time.Way better to shop here than dealwith swarm of tourists in other stores.
I called 2hrs before i went to the store to ask for a popular item to be set aside for me. When i got to the store no one knew the person name that put the item aside for me. First they told me they didnt have it then i started getting really upset until someone i went to hs with me saw me. TINA was the best experience of it all she wouldnt stop until she found my item and she defintely did. It was right behind the counter like the person who put it aside said it would be
When ever they have restocks managers only let their friends get left overs they do it at certain time sneaky . There would be a line outside form nicely and say nothing is in store as soon as everyone leaves and certain people stay there they let them go is always the same kids getting everything back door come on footlocker let’s do this fair
This location is for the tourist. They tend to have the higher price but it balance out because this location always get the top sneakers that majority of other locations cant. The sales associate is not about just selling for commission. They have fairly enough sneaker knowledge.
Terrible staff, they were talking all the time and not helping the customers, one of them even stumbled upon me and laughed. Never coming back.
Biggest selection of new sneakers that I can find. Anytime I wanna find something that just came out I was go to the store first, it’s usually my first and last stop or sneakers. Love the staff at the stores while I’ve been coming here for a long time and they know me by my first name
Excellent store, well located. Good customer attention.
I like this store, but last time 2 girls whose were helping me didnt want work, because my mother would like to buy a pair of sneakers and they were very rude before looking for the size that she was needed, they say that didnt have any other size and my mother decided to buy the same sneaker, first she said that wouldnt find the other sneaker and was very angry, we told with the manager and she had the same behavior with us, but anyway we stayed there until appear the sneaker, she found it, but was the most terrible service in my life. Other guy helped me first the same day I bought tree pair of sneakers and he was very nice.
I got a fantastic deal on some filas Ive been wanting for a while now. The staff were great the atmosphere was lit (lively the latest music playing in the background) its accessible with lifts and an escalator and e e
Known for being one of the oldest footwear companies in this area, Footlocker is truly trying to change their overall appearance. This is most obvious in the more upscale shoes that they carry and in the knowledgeable and helpful staff they employ. Footlocker has truly become a contender when buying shoes for running, cross-training, basketball and just about any other mainstream sport you can imagine. To round off the footwear they now also carry training pants and shirts as well. During my last visit I noticed that this store was expanded and now includes a great section with childrens clothing and footwear.
Typical sneaker store but its not badly priced. Tip for the wise have patience it seems as though theyre low on staff and the staff is really young. But Ive never had a bad experience
This week, I really got a bargain! 3 shoes (2nike, PG4 n Zoom, 1adidas superstar) for only $120.07. And this branch is really great!
I went for simple black roche runs. There were none in the women section. I went to the men section.. the guy asked for my size(8) but still sent me to kids section. The girl is the kids section wasnt much help because she was busy chatting instead of helping me. I left empty handed.
The service is greatI went to get some shoes and the person attending did his job well I was looking for a model of shoes the man showed me all the colors the model has and lead me to a mirror to check em out. Highly recommend going to this place its very neat too.
I went to get some shoes and the person attending did his job well I was looking for a model of shoes the man showed me all the colors the model has and lead me to a mirror to check em out. Highly recommend going to this place its very neat too.
What a friendly staff i met here.the store has a wide selection of shoes with competitive prices.The atmosphere since u step in puts u in the mood.why they dress up like a referee ? thats the mistery xD
There is a big problem, beacuse I never purchased anything from this store and its the second time I get a receipt from someone else on my email. I am in Italy so this is impossible!!
Its clear that the employees here hate their job. I was in the store yesterday around 10:10 the door was open so I assumed theyre open until 11. When I got off the escalator this ratchet chick start screaming and clapping her hands HELLO! HELLO! GET OUT OF HERE! I was looking around to see who she was talking to, apparently it was me to my surprise. So I asked her if thats how to talk to customers? She was like aint nobody got time to be helping you right now we close I always try to be understanding with people who work C.S/S.A jobs and the stress that comes with it but her attitude was totally uncalled for so. I plan on going back to get the sneakers I wanted and get her name so I can complain to her manager. Its ridiculous how they treat people especially when theyre in a location where tourists are constantly in and out of.
This Foot Locker is a pretty nice place. The prices here are cheaper then any other Foot Locker around the area. Last time I went to a Foot Locker at Manhatten and brought a pair of shoes for $90. When I went to the this Foot Loker it was on sale for only $59. I bet all this Foot Locker is a great place and you should go there if you want a new pair of shoes for a cheaper price!
Last time I was there I bought some air max and air Jordan cp3 .The service was great. I told them what kind of shoes I was looking for and they showed me some examples. When I told the salesman that I need 8 he brought me 8 and 8.5 cuz he said that the shoe is very tight. All in all I think its a nice store were you have a nice service.PS. Steph Curry has an autograph hour tomorrow.
Who is in charge of hiring the associates?? I went in there to buy a pair of running sneakers ; I walked around for a bit to see the selection of sneakers before making up my mind. I wanted to try on a pair of Adidas sneakers, the retail associate said they didnt have my size. She did not even bother to look, she just said nah they dont have your size. I then ask about another pair of running sneakers, she said no, your feet too big to be in those sneakers. I am like wait, what the did this low wage earner say to me?? I was about to blow my top but my boyfriend had to pull me away fast when he overheard the remark and then demanded to see the manager, a male employee stated some b.s. story about the manager not being at the store at the moment.I have never been a fan of this Foot Locker in particular, it appears they hire employees from the lowest rung of the retail industry rejects. Foot Locker will never any of my money.
It was time for a new pair of sneakers so I went to one of the largest sneaker stores in Manhattan. The have a huge selection from Asics to Vans and prices varied from ridiculous to sane they also have boots. The salespeople were great that helped me the others were on their phones sucked. After checking out 5 different brands I walked out with a pair of Adidas Shadow Tubular sneakers that I like.
Fabulous and friendly sales professionals. We had Devante and he was great I would recommend purchasing here. Extensive selection. If you can’t find it here you aren’t looking!
Friday February 26, 2016 from 2:45pm to 3:00pm I was calling the store and the some girl kept hanging up on me after waiting 2 mins just for the phone to get picked up. I called about 10 times and she hung up evertime. What kind of service are you guys running here? What is the management doing about this?
This place doesnt know if it is a night club or a shoe store. When you walk in your are immediately ASSAULTED by dangerously overdone decibels of music. It gets progressively worse as you go up the elevator into the store.How the entire staff hears what anyone is asking for is beyond me.Also, very limited selection of shoes in a huge waste of space building.Quite a let down. I wound up going to Modells instead to get my new running shoes.
I have been calling this location for the past week and no one has yet to answer the phone. I dont understand how you run a business without communication with the customers. I end up going into to the store to see whats going on . I see two employees in the cash wrap with the phone ringing but did not answer it . So I asked them why they dont answer the phone and the employees looked at me and told me they dont get paid commission to answer it. They need a new staff.
I bought a pair of running shoes online. When I received them, they were dirty and had red stains on the bottom. I never tried them on or wore them. They would not let me return them as they claimed I wore them and caused the stains. What a bunch of criminals!
I had the same thing happen to me. The girl would pick up the phone, listen to my question then tell me to hold she would get someone to help me, then hang up after 30 seconds holding onto the phone. Since Im not the first to complain about this Im pretty sure she does it to avoid doing any work. Terrible!
The worse thing a store can do is let the checkout line wait get long enough that the customer starts to get second thoughts about the purchase and then decide its not worth it and leave. Thats what happened to me after 10 minutes in line.
Completely different from the Foot locker in Times square. There are some really nice associates here, but the ones that are rude or dismissive overshadow the others. I prefer to go to the Times square location, even with the crowds of tourists.
Best service Ive ever had. They asked me how I was doing escorted me around helped me with my close selection fitting to the shoes and were just very nice.
A SURPRISE PICK UP FROM WIFEY,SALES ASSOCIATE TIMOTHEE E. & CASHIER JENNIFER N. @FOOTLOCKER ON 34TH ST.,VERY HELPFUL FRIENDLY & KIND THEY BOTH GET THE HIGHEST RECOMMADATION POSSIBLE ⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐
The employees are very helpful if they see you standing staring at something too long they do come over and help, however they need to work on the flow of Direction especially on major release dates
I found a pair of brown pair of super star shell toe adidas here
Great service! great shoes! they have everything including retro stuff
Great service here and has so many different selections of shoes. Best Footlocker in the city.
Love the new look of the store. Always have friendly staff that go above and beyond to make your shopping experience go smooth
The presentation of this Footlocker is amazing! I love the selection and the quick service. If youre ever in the city this is one to hit.
I was looking for specific Nike shoes and I found them and the nice girl who helped me was extremely helpful and she helped me find the size I needed and it overall made my shopping experience much better.
Got two pairs of jordans. Staff was great. Will be back.
The staff was super helpful and measured my feet as soon as I got in, they offered to go and find the correct shoe pair right away
This is a good Foot Locker with a good selection. Went there the other day for the launch of the Jordan XIV Last Shot Retro, Ray Allen and Jabari Parker were there which was pretty cool!
Great location, well stocked and had the coolest sales associates. I had an easier than expected time finding shoes, thanks to Davonte E!
The check out lines were too long, good service and staff however wait time to check out was in excess of 30 mins. Thats unacceptable for such a large store.
Great staff. Great store. Didnt have my size in 2 items i wanted though
Most of their staff r pleasent but howeva Mr. Dupree is rude disrespect n condscending. Hell b lucky if nobody kicks his ass in his store!
Amazing place and Amazing service the best Sport shop i visited in New York, Clean everything in its place... and had a very polite young man show me around the whole place ending up buying loads of stuff.
Great selection of the coolest shoes!
Sitting on the phone for 8 minutes and no one has picked up to even put me on hold. So much for 8pm being a not usually busy time. Pretty sad customer service.
Decent selection. Nothing to go out of your way for though.
Love this place! The staff are pretty helpful and friendly, likes to talk with customers about what they like and answer them if they got anything to ask
April 2, 2016 Well, I got here bout 5:30 a.m. to cop the jordan 12s french blues. This was my first camp out..n was dispointed with how all of a sudden the staff started to hand out wrist bands..Ive called the store for damn near a week n was never informed bout that they were giving them the night before..also a few individuals were allowed to get multiple boxes of the same shoe..then sell them on the street. Basically my size ran out cause of this!!! Im a size 9men.the worst experience ever and they were very unorganized!!!
I think its always better to order online, but they do have nice shoes to try on and get the right size.
Loved the help there from all the guys with my son😊
I like store they got everything you need , staff is very helpful as well.
One of the best stores. Flagship so they always have the newest releases as well as restocks. Great with szs as wellm
Great footwear and clothing. Friendly helpful staff.
I only wish UK Footlocker stores were stocked with the same ranges. New York Foot Locker, very nice 👌
Just left 6 minutes ago. Never got a chance to enter. We rushed over here only to find out that they dont honor their store hours. Says a lot about management.
Tried to buy sneakers , picked out five different pairs. Did not have one in size 11. Walked out.
3 stores in within 5 blocks and they didnt carry my K-Swiss brand. Journeys had them. Hooray
In the heart of the midtown shopping. Attentive staff, good selection of shoes from most the hot athletic brands. Just recently remodeled.
1st time going there and what an awesome experience. Every single soul was friendly and very helpful. Lov this place now
Good staff very nice and will help u out
Gianna took wonderful care of me! Definitely coming back for sneaker 🛍 shopping!! Thank you!
Love this footlocker the staff is always friendly & helpful
My kids and I love to shop at Foot Locker. Prices are reasonable and I also does inventory there.
5 stars just because there is this one light skin girl with beautiful eyes. I wish that I couldve talked to her, other than sneakers 😂😍.
Great service, even though it was busy got served quickly, assistant very polite
Nice selection great customer service 5* for this location
This is a good and main footlocker and has all the latest shoes which are sold out in stock usually.
Rude and dont make sense when a pair of yeezys or a hot release they make the line longer than what it should be they have 7 or 8 registers n only use two for 1000s of ppl how stupid is that
Staff helpful. Beautiful store. I didnt buy anything though.
Great place. I got all the help i asked for wait time was short very nice place.
Helpful staff, great prices. Well, organized and display was eye-catching.
Great service, was able to try all sneakers I was considering to find the most comfortable for me
This place was renewed and relocated it the store and looks fantastic, prices are OK and service is like another Foot Locker
Best footlocker Ive ever been too
Great customer services
Very nice atention, the staff very nice. Good variety of brands/models and good prices.
Its a nice store they do first come first serve on certain releases, also very organized
Mostly just sports fashion wear rather than actual sports wear. The staff are very obviously on commission, though they are polite and helpful
The selection is best than other foot lockers and the staff is super friendly.
Nice store with a good selection if there would have the size I need. Thats why there getting only 2 stars.
Nice store and clean too... the lady who helped me was very helpful
Didnt have the sneakers I wanted to buy in stock.
I love this store. I shop in store and online. I also have the app for easier shopping
Great atmosphere. Good, fast service. Huge selection.
Very knowledgeable staff. Great service and shoe variety
Great place , Large selection; helpful staff
Friendly staff and great shoe variety. Inlove with the shop!
Giving 5 stars for the great service, even though they didnt have the sneakers I was looking for.
As expected incredible customer service. The dude gave me a bro fist. Respect
Just like the location of this place. Store exclusive items to select from makes this one of my favorite Footlockers.
Best customer service Ive experienced in New York. Great selection of sneakers/trainers to.
Amazing footwear store. You will fall in love with the latest fashion and different styles thats in store.
Awesome place. It is huge and has lots of stuff. Plenty of workers to help also.
Amazing experience and really helpful staff. Keep it up
Great place to shop. staff very helpful and great price.
Best prices and this girl was the best
Service was very slow. Prices were high. Only a few items were on sale.
Very large footlocker store. Mainly sports shoes but other sporting goods also available
Huge store with all the right brands, can get lost for hours inside. Everybody will find there something to buy...
Some of the staff not so helpful in the ladies depr, the boys dept they were helpful
Good sales going on right now at 34th and 6th avenue.
The help we got when we wanted to try on stuff was exceptional. So many options.
Very very friendly service good people that will help you find what you want
Staff is friendly and the selection is the best in the city for Foot Locker.
Great service, but they didnt have my wifes number...
Best location don’t miss it!
The workers here are great! And theyre super fast 😍
I am still waiting for them to open. Its Wednesday at 9:40 A.M. A guy finished to clean the windows at 9:35 A.M
Nice staff.. not a big variety of infant shoes but everything is ok
After spending 200.00 in sneakers, we couldnt wait for a thunder storm to pass by and were thrown out by aggressive staff.
Everyone here was super helpful, their addidas inventory is quite impressive.
Great selection and near public transportation and other shops..
Really nice store ,have almost everything I want
Limited selection and the staff was unhelpful. A lot of them said around speaking to each other.
Good selection, good prices and friendly staff
Great store location and tons of choices!!! Love the experience!!!
Promptly helped by sales team, offering alternatives when sizes were not available
Very helpful staff and great selection of sneakers.
Need sneakers? hop into the store and youll walk out with a nice pair
Footlocker on 34th is one of the best places to look for sneakers/ sportswear in New York.
I met a rep from Adidas there and he was quite informative.
Great atmosphere, well knowledgeable staff and friendly
Nice lay out, great employees, and awesome stock!
Plenty variety, great customer service. Fair prices
The workers there are polite and gives you complete attention.
See one seen them all. Place is clean and plenty of help......Just dont expect to spend less
Very polite, little bit expensive but chaotic sales represantatives.
Worst customer service ever. Never answer your questions politely and take ages to tell you about the size you need
Good stuff
A very large collection of items and staff are pretty cool
Friendly people great experience
From the rest stands out perhaps by only their noisy crowd and extraordinarily loud music. That is all.
Really helpful and cool staff! Love this place!
What would life be without footlocker ?! Customer service here is A+ 💯
It is good but just there arent a shoes for the children
Great place if you are looking for new shoes
Always leave here with something. Customer service is cute also..
Never have your size I wear a 14 and they never have it. This is why I order on Amazon
Staffs were very friendly.The store was is clean condition.
Nice Place ... lot of choices and friendly staff
Great style and selections to choose from...
Very helpful service and very polite and upbeat.
Great shop, excellent variety and good prices.
Service was great!!! Staff is very helpful
Multi sports brand were there. But a little expensive just less items were discounted.
THEY HAVE SIZE 15! IM COOL WITH THIS STORE!😊
Customer service was awesome on this day
My kids enjoy it and am 😂 I get rewards
I love meeting the celebrities that randomly pop out there...
Good prices good costumer service
Great place To visit large selection of Sneakers
They never answer their phones!Horrible customer service.
Great service especially for a busy store
Decent prices. Not much sales though
Amazing but didnt have the jordands I wanted
Great Place To Find A Good Sneaker.
Very nice store,friendly stuff
Very nice foot locker everyone was very helpful
Tons of choices, huge store, knowledgeable service
They advertise things but never in the stores.
They dont have enough stuff in their inventory
Nice place alot of selections
Staff is nice, great selection
Total reviews rating 4.3
199 Reviews for Foot Locker 2023:
Review №1
2022-03-01Great store and the seller with the little pigtails and the transparent glasses OMG!! He was there on Sunday but not Monday unfortunately I would have liked to see him again lol
Review №2
2017-12-08This store moved to its current location about a year ago. The new location looks great, but their stock needs improvement as does their employee training. I tried three shoes and none of them were available in my size. Several staff in the women’s department asked if I needed help, but once I was ready the young lady I approached was not very helpful or knowledgeable. I had to ask if they could find the shoe I wanted in another store, since no one in the women’s section offered. The other sections of the store had very good service and went the extra mile to try to assist me.
Review №3
2022-02-10I been to this footlocker numerous times to make a purchase. I am standing aside while letting my daughter check out the selection they have, and this rude, obnoxious sales girl comes up to my daughter while she has a sneaker in her hand and says you need help? My daughter replies, no just looking for now, AND THIS TAWANNA says to another associate, UGH… SHES JUST LOOKING and rolls her eyes and walks away! I don’t know who does hiring at this footlocker but they need to show them proper customer service! Her actions was totally uncalled for and just for that, I refused to buy the 2 pairs of sneakers I was going to purchase! Bad customer service and horrible attitude FROM TAWANNA!
Review №4
2019-01-13A very good sneaker shop for getting rare drops. The places extremely well decked out and I believe one of the original Foot Locker locations in New York the staff are very friendly and I would say they have a very very large selection of both womens and mens training equipment sneakers
Review №5
2022-01-20Sorry the biggest issue I have with footlocker is that these young kids eager to help you but trying to grab more customers while helping you. DEAR MR. FOOTLOCKER, PLEASE A CLASS IN 101 CUSTOMER SERVICE WILL BE VERY BENEFICIAL not only because theres a new Jordan out every week. HINT HINT.
Review №6
2022-04-28Very nice sneakers. Great variety and the help is good. Sneaker head hot spot
Review №7
2021-12-17The staff cannot easily convert youth sizes to womens size. Each employee gives a different conversion. One would think that there is a chart that they can look at. Amazing!! Neither do they try to help customers get the shoe at another location. Customer service is lacking. One employee yelled out to me that I was rude bcuz I was complementing the other employee on having product knowledge. Not sure if she was jealous or not but she was out of line. I will never shop here again. I can spend my money elsewhere. The sneakers I bought will all be returned.
Review №8
2022-06-19The staff went out of their way to help me locate the shoes I wanted. Would return to this location in a heartbeat!!
Review №9
2021-09-05It is the most beautiful and the biggest footlocker in new york 🌈🌈
Review №10
2022-04-18Great store and staff just didnt have my size