Identifies as Black-owned
Yes
Foot Soldiers, LLC in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
From the business
Accessibility
Wheelchair-accessible toilet
Yes
Phone: +1 718-684-1014
Site: http://www.myfootsoldiers.com/
Site: http://www.myfootsoldiers.com/
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–6PM
- Saturday:Closed
- Sunday:12–5PM
Comments (48)
Foot Soldiers is a great organization with well mannered young people who always try their best to do their job in an efficient manner and will also go the extra mile for you if necessary.
I have been using Foot Soldiers for a few years now and they offer a brilliant service. I would highly recommend them. Not only do they offer a service of snow removal and other cleaning services that no one else offers residential owners but they are also very efficient and friendly. I never have to worry about their services - I know they will be done promptly and well! They are brilliant. I highly recommend them!
Foot Soldiers continues to meet expectations. Happy to be a customer . From customer service , to billing and the provider who services our property at Bedford ave - EXCELLENCE!
I appreciate the wonderful work done by the Foot Soldiers. The trash area in the courtyard is always kept clean, annoying flyers are removed, and the sidewalk is cleared. I make it a point to tell everyone I know about this service. I hope that more owners in Brownsville will use this service.
Foot Soldiers has been servicing one of my rental buildings for almost a year. I called them on the recommendation of a friend.They have been doing a SUPERB job! The owner, Barnabas, is very professional. He and his staff are responsive, detail-oriented and have a strong focus on customer service. They are very reliable, which is a key attribute in the property management business.I have nothing but good things to say about them. In fact, they have won my trust so completely that I plan on having them service future rental buildings that I acquire.Keep up the good job guys!
A NEW HAPPY CUSTOMER . . . I called Foot Soldiers early in the morning after the big storm because my brownstone was iced over and snowed in when my usual guy was a no call, no show. Foot Soldiers were there within the hour and removed the snow, ice and salted. True soldiers. Thank you so much for responding to my emergency! HIGHLY RECOMMENDED*********************************2020 UPDATEWe had the first heavy snow of the season (still in the COVID-19 Pandemic) and the Foot Soldiers team did their usual awesome job of snow services!! Worth every penny!
Foot Soldiers has been a constant for me. They’re very helpful with my outdoor property cleanup and winter snowstorm shoveling. Thank You Foot Soldiers
This company was terrific. We are off site management and this was our first time using this service. They promised a service and delivered...the best part was they kept us in the loop as the day progressed. Very efficient and the thorough. I would highly recommend Foot Soldiers!
I would NOT use this company again. We made a booking online for snow removal and received an email confirmation. When we called to check in on the job, they told us that there was some computer glitch and our booking didnt go through (even though we received a confirmation). They made no effort to try and fix the issue and basically said because we were not part of their curb membership, we were on our own. That is terrible customer service and I would not want to rely on a company that places so little value on trying to help its customers out.
Best service and the office staff was courteous and professional. Most important the men they sent to do the work were beyond nice and went above and beyond. I recommend them very highly and have signed on for an annual plan.
Theyve been reliably shoveling snow from the sidewalk in front of my row-house for the past 6 years. If you are looking for a way to get trusty and affordable snow removal in the Bed-Stuy vicinity, Foot Soliders are the way to go. And as a bonus, you get the satisfaction of knowing that you are giving some local youths a chance to make a positive impact in their community!
Excellent service! They maintain my properties in ways I could not. I find this service priceless and dependable on what they say they offer. I wish I hired them years ago! Id highly recommend them to any homeowner.
Consistently great service. Sidewalk is always clean, they always put fresh bags in the bins and they have never missed garbage day!
Amazing service! Pricing range based on the size of your building and or need. Pricing is reasonable and fair especially for the type of service and work that is being done.
My property is tough to shovel, having 30+ steps (2 attached townhouses). The Foot Soldiers do a great job every time! I highly recommend them.
Ifayemi777: Five stars for services rendered, exactly as promised. More people should run their businesses like this. The owner, has created something truly special which is rare now a days, with respect to integrity and professionalism. Great job!
Excellent pre-storm pre-treatment. I was sent texts keeping me informed. Denise did an excellent job applying the calcium chloride. I hope the snow removal is this good😊
Out of respect for the business , I would give no less than a 4 star. However when there is no garbage and the property is well kept. I can tell when no one has swept . At minimum I would think the sweeping would be done . This location is a really easy Job.
Foot Soldiers always let me know when snow was expected, how much, and exactly what the plan was for the snow removal at my property.It was so great to have no worries about snow removal.
I had to shovel the snow because they came out so late. When I called to find out a time I was told that I was not at the top of the list and that I had to wait because they were the best. I am so disappointed. Prices went up now I hope service can also
Really thorough shoveling job on fairly large area. High quality service, good communication, minimal oversight required. What more do you need?
Foot Soliders is dependable and efficient. I recommend its services to anyone who has problems shoveing snow from their property
Stayed true to what they offer. Very efficient and kept me updated throughout!Highly recommend Foot Soldiers!
Great service! They really take pride in their work and send photos each time. Im very happy with this service.
I would have liked more salt on my steps. The stoop and top few steps were very icy when I came out-- I had to add more salt to break it up.
Ive used Foot Soldiers for two or three years and honestly I dont understand how I lived without them. THANK YOU.
VERY HAPPY WITH FOOT SOLDIERS. THE YOUNG MAN DID A GREAT JOB .
Foot Soldiers do great work. Clean, detail oriented, and efficient!!!
I am nit at Baileys. Did you remove the extra third trash can? Thank you
I had a great experience. They were on time, very professional and friendly.
Very professional, kind and courteous service, I will definitely be using them again.
Professional and organized. Do a great job!
The whole yard was not shoveled, nor was the front of the house.
Reliably good snow service.
Amazing service from amazing people.They consistently deliver great service.
Great!
Excellent service!!
Great service! They do a good job of cleaning & putting trash curbside. They send pics too which lets you see exactly what was done.
Total reviews rating 4.6
48 Reviews for Foot Soldiers, LLC 2023:
Review №1
2022-07-04I have had a very good experience with Foot Soldiers. The providers are competent, professional and responsive and I would certainly recommend them to anyone needing garbage and/or snow removal.
Review №2
2022-02-02Good and reliable for many years. But when the big snow storm hit just last weekend (Jan 31 2022), their system/processes messed up. I was on auto snow for two houses for the entire season (they salted and shoveled automatically the whole season), but then they said I wasn’t. Then the random emails of appointment are scheduled then cancelled for no apparent reason. They never came after the snowfall until I called and complained. Then they came 36 hours after snowfall. They didn’t shovel inside the gate (so I’m not sure how they will service the trash); then they billed me for rush services. How is it rush service when this should have been all done automatically within 8 hours after snowfall (per their rep)? I’ve been calling and messaging back and no response after I received the invoice. I spoke to one rep during this whole process and she refuses to think that completing a job 30+ hours after snowfall is acceptable; she won’t even tell the time stamp of the photo until I asked 10 times; trying to avoid acknowledging they came 30 hours later. Nor does the rep acknowledge the inconvenience this causes. At the end, I personally drove from afar and went to the house at 10pm with my 3 year old toddler in the car, to shovel. Their technical never confirmed and apparently went at 1130pm. What a mess and stressful situation. I’m not so certain they are that reliable now. I’m only posting to share my experience and frustration that I cannot reach anyone nor they don’t acknowledge anything.
Review №3
2022-01-03Foot Soldiers is such a wonderful organization! I’ve been using their snow clearing service for many years. I so appreciate the organization’s values and they do a great job!
Review №4
2022-01-13My partner and I had tried to make an account with Foot Soldiers since October, and only managed to finally do so last week after multiple back and forths for over 3 months. When I asked why it was so difficult to create an account, I was told it was my fault for trying in October when snow accounts were “not important” for them since they were dealing with Fall clients. Then I was told how difficult it is to create a new account for a customer, that the data needs to go into 3 different systems, that they were dealing with over 100 new accounts being set up at once, that if we sign and approve the estimate in a “timely manner” it would make things easier for us (even though I had confirmed it the day of a couple times and no one responded, etc etc).After finally managing to hear back to confirm an estimate, Foot Soldiers scheduled me for a snow removal last week. Unfortunately for the very first job, they ignored the 3 requests to cancel the service as I did not need more than pre-treatment, then they ended up going to the wrong house and shoveling a neighbor’s house who lives 4 houses down (when our address is very clearly visible above the door), then proceeded to bill me anyway, and then came again that night to shovel our house after it was already done by us and billed us a second time. I’ve reached out to request a refund/credit for their mistake and a week + 3 follow ups later I still have no response from anyone. It seems the company has maybe grown too fast and/or is stretched thin so it’s very difficult to get a response in a timely manner unfortunately.
Review №5
2022-08-17I am very pleased with the service I received from Foot Soliders. I told my neighbors about your service
Review №6
2022-01-08The snow removal services that my Foot Soldiers provide Every year are OUTSTANDING. Today was the first significant snowfall for the New Year, and like always, I left for work this morning without any worries because I knew my Foot Soldiers would do a first-rate job as always. While at work like clockwork, I received a text from my Foot Soldier stating he was 30 minutes out from servicing my property. Minutes later, I received an invoice and the before and after photos of todays job. MONEY WELL SPENT!Thank you, Barnabus Uba Shakur and your Foot Soldiers, for the services you all provide for the neighborhood.Eric Nathaniel
Review №7
2022-09-11Always prompt, always thorough, always courteous…LOVE my Foot Soldiers!!
Review №8
2021-01-25I’ve been using the company for several years now and for both snow removal and yard maintenance.The team has always been punctual and communication has been great. What I’ve loved about the service from the beginning is the fact that Foot Soldiers gives jobs to people in the community who are reliable and need steady employment. It started with a few youths and now it’s expanded to a team that makes me feel great about how my property is maintained.I will note that things do happen from time to time. For example, the snowstorm last month ended up causing an unusually long delay. What I appreciated was the communication. I never left messages that went into the abyss and the manager was very transparent about where and why things went wrong.No business is perfect, especially when it’s weather-related. However, I have full confidence in the team that manages my property.
Review №9
2022-01-05Thank you Foot Soldiers! Your team monitored the weather, pretreated my place for the coming snow fall and all the while keep me informed as to the progress. I never had to call for service...Foot Soldiers service is everything they promised!
Review №10
2022-01-18Hired Foot Soldiers for Snow removal services. The snow is cleared promptly. Communication is very good. Great option when you are out of town a lot.