Delivery
Yes
Forest Hills Hardware Store in Forest Hills
Categories
Location on the map
Forest Hills, Queens County, New York, US
Service options
In-store shopping
Yes
Health and safety
Mask required
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Service guarantee
Yes
Planning
Quick visit
Yes
Phone: +1 718-544-5455
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:9AM–8PM
Other Hardware store Nearby:
Comments (43)
Very, Very Rude!!! Stay away! UPS left my package there because I wasnt at my apartment. When I arrived to pick it up, the guy had closed the store 10 minutes earlier than its closing time. I told him politely that my package was inside and he brushed past me roughly and told me the store was closed and too bad. We exchanged words, and I was shocked at how aggressive this man was. He really resented me pointing out that his store was closed earlier than advertised. Im sending a complaint to UPS requesting that they do not under any circumstances send my packages to this store. I also would encourage consumers to take their business to other hardware stores on Queens Boulevard where the service and hardware is much, much better.
Amazing service. The owner was extremely helpful in helping me figure out which plants I should take and helped find the perfect screws for my shelf.
Forest Hills Hardware Store is the only local store that sells hardware goods in the Forest Hills vicinity other than Duane Reade, Rite Aid, or the generic chain stores. Ive visited on multiple occasions, to buy cooking pans, duck tape, plunger, house key copies, and whatever I need in an instant. Once my toilet clogged (happens when you ate heartily the night before) and thankfully Forest Hills Hardware Store was open at night. This store provides all the tools and gadgets you need to replace, repair, and enhance all fixtures in the home for a reasonable price. The only complaint I have is some of the items look like they are from the last decade. Before you buy I suggest you inspect the quality of the item. Other than that, two thumbs up to this hardware store for servicing the area!
Do not Shop here ! Inventory is very old, the paint has all separated and most other items no longer work due to age ! Returns are impossible because it is impossible to understand them, and they liedabout everything, from having a paint shaker to be accomodating with exchanges. As a retailer of over30 years, They are the reason mom and pop stores no longer exist, Decietfull and dishonest, no refunds and 3 days on exchanges, which is impossible to work with. STAY AWAY FROM THESE JOKERS !
Got there 730 pm. Asked for some things to install a washer machine. Guy said to come back other day because it was closing time and he would have to look for the stuff I asked. They close at 8pm. Hope they run out of business.
They sell you crap tools then when they break an hour later they expect you to buy another one. Everything here is discontinued crap not meant to get any reasonable job done. Take the extra trip to Home Depot its worth it to have quality tools for the same price!
I dont understand why theres so many bad reviews here I was hesitant to go over there but decided to give it a try anyway because its the only hardware store around and my visit was fine the guy was very helpful and had everything I need it I definitely will be going back again because I will be needing more stuff if you know what you need or at least can describe what you need he can get it for you he did it for me
My go to place for any home repair parts needed, professional staff and convenient..better than home depot in my opinion.
The minute I opened the door, the guy greated me with the smile, very friendly . He had everything I needed, he even show me how to use the materials I bought. definitely coming back.
Called ahead and asked if they had a lock pick set and I was told they did. Went into the store and the worker spent 10 minutes looking around to tell me that he did not and then blamed it on another worker. Terrible customer service
Good customer service, great selection. Was snowing when I was there last and they had everything I needed.
Needed a shovel and the guy showed me which one is best for getting my car out. No complaints
Hesitant when seeing all the poor reviews YET my visit was very pleasant. Very efficient and quick. No clue to why people are saying theyre rude. Will be coming back
Dont waste your time their inventory is small and most of the items are old plus the workers are clueless. Go to Benjamin Moore on Querns Blvd between 77th & 78th ave they have 10x the inventory and much more friendly and helpful staff
Staff is extremely unpleasant and unhelpful. Prices are excessive. Avoid at all costs unless you want to be talked back to and overcharged.
Good place to pick up needed items for a home project. Technical expertise and customer service could be improved.
Was making key copy here. One out of 3 keys doesnt work. Also cashier isnt very accurate in work with customer. Do not recommend.
Friendly family business. Kind to customers and honest when they dont have what customers want.
They WERE convenient and helpful. Now they seem to be on REMOTE control. They do not know their inventory and cant be bothered with helping you.
Nice place very orderly sales person didnt know much didnt have what I needed
This is a pathetic store. They do not care for the customer. Keep away from this creepy store. Waste of your time. Continental on Metropolitan is really professional.
Why does this place exist? They cant help you, as they dont know what they have AND dont want to help. Worst hardware store ever.
Awesome hardware store. Reliable, knowledgeable.
Eh, it was close by. It wasnt the nicest hardware store, but a hardware store none the less.
I support all mom and pop businesses
Honestly wish I could give negative stars but so unbelievably rude and not at all helpful.
Found everything I needed to get the job done for a fraction of a price
Very professional and courteous.
They accept UPS packages to ship
Courteous and knowledgeable staff. Highly recommend.
Ok
You can find eveything here
Service was good
Total reviews rating 3.6
43 Reviews for Forest Hills Hardware Store 2023:
Review №1
2022-06-30Convenient and well stocked with tools, wares, etc. Staff is courteous.
Review №2
2022-06-29Terrible rude ppl. I called to ask a simple question over the phone the guy just screams and hangs up on me multiple times.
Review №3
2021-10-13I needed potting soil. He had a several options and he recommended one (that happened to be the cheaper option) because he said it was nice and light. Very helpful. I always prefer to shop small local businesses--makes for a better neighborhood.
Review №4
2021-02-08Shameem is a really nice guy and hard worker. He’s passionate about plants and the business as a whole. Thank you for your help!
Review №5
2022-01-06Well stocked. Helpful staff. Convenient and has competitive prices.
Review №6
2020-08-28If I could give this store 0 stars I would. The owner is extremely rude. I bought a plant that ended up being diseased with worms and rotten at the roots from this store. When I called to ask what they could do, he started to yell at me saying that it was my fault. He said I dont know how to take care of plants... Im a gardener. He then hung up in my face.
Review №7
2019-09-16Theres a reasonably good amount of inventory here. Check before you trek off to The Big Shelf store. If its a household repair chances are hes got what you need; especially the smaller specialty items. He wasnt sure what I needed by the description but after I showed him and some considerable searching he finally came up with the item. It took a while and I was ready to give up but he hung in there and found it. Personal service, convenience and reasonable prices; the neighborhood mom and pop store.
Review №8
2022-06-17Rude. Go a few blocks up and on the other side of Queens blvd for better service.
Review №9
2020-01-20The manager was very helpful in assisting me with the exchange of a defective product. If youre in the neighborhood, its definitely worth a trip - to support your local small business, and to minimize your travel time.
Review №10
2017-01-06The guy was so freaking rude. I saw him throw every customers package everywhere, including mine. While I told him my package is fragile, he gave me a face. Then I told him I got two slips for picking up, he doesnt even care to check my Second package and told me he doesnt care at all!! If guy want to be an UPS drop off place, you can not tray your customer and those package like that! Try your best to avoid this place for UPS drop off and pick up or you might end up having the same story as mine.