Fossati Plumbing & Heating in Brewster
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Brewster, Putnam County, New York, US
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Site: https://fossatiplumbing.com/
- Monday:8AM–4PM
- Tuesday:8AM–4PM
- Wednesday:8AM–4PM
- Thursday:8AM–4PM
- Friday:8AM–4PM
- Saturday:Closed
- Sunday:Closed
Ive used Fossati in the past for a quick repair so naturally I went back to them. I had them change out some shower systems that came with the house I bought. They were very quick with their responses and scheduling. Even suggested I do some of the demo/patch work to help keep the cost down. Very happy with the results and will be going back to the with any other plumbing needs.
I called in need of what I thought was a repair. Rich diagnosed it as a broken faucet. I was able to pick out a faucet that I liked and suited my bathroom. Pete was here exactly when I was I was told to expect him and in under an hour I had a new faucet! Pete was great! He was neat and did the job right the first time. I highly recommend Fossati and will use them again.
Rich and his team were absolutely amazing. They walked me through everything that needed to be done to repair an old shower and they did a fantastic job. Since they were already there, I asked about a water softening system not knowing it was one of their specialties and added that on too - the difference it has made already is unbelievable. Prices were super reasonable based on other quotes I received and they did everything completely by the book. I havent had any issues with the work but I know if I did, they would be super responsive. Plumbing issues are the actual worst and they made the experience, dare I say, pleasant. I highly recommend giving them a call for your plumbing and water softening needs.
I was having trouble with getting enough hot water to our main bathroom tub. I called another local plumbing company who asked me to send pictures of my hot water heater and then gave me a $3,700 estimate to replace it. I asked them to come take a look to be sure that was necessary, and they said for $175 they would make a service call. I asked them to deduct this from the cost of a new hot water heater purchase and installation if we decided that was necessary, and they said that they didnt do that.Then I called Rich Fossati. He got back to me in a few hours, listened carefully to the issue I was having, looked at pictures I sent him, and then gave me advice for free for how to make adjustments myself. He also laid out options if that did not work--buying a mixer for a few hundred dollars, or if that was not sufficient, replacing the hot water heater with an electric one. Throughout, Rich treated me as someone he was collaborating with, and with a focus on not wasting my money. So far, the adjustments he recommended have worked, but when I need more plumbing work done, I will be sure to call Fossati Plumbing.
This is such a Great company.. their customer service is Exceptional n extremely detailed !!! They helped a horrible sediment n smell issue coming from my water system thst i truly thought was nit fixable..but with their expertise and knowledge they installed a filtration system that did the trickI recommend them to Everyone!!!
Were not able to work with me on a particular project, but INSTANTLY referred me to another company that specializes in the type of work needed. Cant say how much I appreciate their professionalism and willingness help me out with the referral and out of a tough spot.Thank you Fossati!!
Great customer service! I loved that I could get a quote over the phone versus other companies who want to give quote in person. I can see someone would need to come out if it was an unknown problem. It was just a toilet replacement! Why would you need to come out to quote me when it’s a simple job?? Anyway, Thank you Fossati’s!
Excellent service, quality work and zero pressure. I had multiple sink and shower fixtures installed. Rich and his son were very personable and friendly. Their communication all the way through the job starting with the estimate was exceptional in todays world. I highly recommend Fossati Plumbing and will definitely be using them in the future for other services.
I randomly found Fossati Plumbing when looking to have some work done in my new home. I can’t say enough about this family owned business, when I first met Rich for a quote he was very informative and honest and it honestly gave me a sense of peace as a new home owner. My work was done today, Rich, his son Richie, and Glen had to be the nicest most efficient and professional people I’ve had the pleasure of meeting. They installed two toilets, a waterline to my kitchen, a repair on my water softener, and installed a new faucet in my kitchen and shower head in my bathroom in what seemed like one hour!!The work was done to perfection, so much so that I told Rich that going forward I would be I using Fossati Plumbing for all my future plumbing needs.If you are looking for attentive, efficient, and most importantly nice people to knockout any plumbing needs look no further than Fossati Plumbing.KA
I talked with the owner of the company at some length yesterday about the plumbing system on my multi-family house renovation project. Rich is a personable guy and was very, very generous of both his time and knowledge. It was an education for me and very helpful in thinking through my options. I decided to ask him for an onsite inspection and assessment. Debi set it up in a friendly and efficient manner. They seem like good people. I will be writing another review if they do plumbing work on my project.
I highly recommend giving Rich and his team a call for all your plumbing needs. Ive spent several days searching for a qualified plumber in the Dutchess County, N.Y. region to change a water valve on my parents System 2000 furnace setup. When all others failed to return my call or not show up to provide an estimate to perform the job, Rich at Fossati Plumbing and Heating stepped up to the plate and knocked my request out of the Ballpark! Not only was he very professional and responsive to my asks. He was extremely knowledgeable. His resolve to solve my problem did not cost me a cent either! It turns out, the valve I was looking to replace did not require its replacement just yet. If and when it its time, Rich guaranteed he would be there to fix the problem and at a fair cost to bat. He was honest and courteous. What more could you ask for in a business? The buck stops here!! His phone number is definitely worth saving on your smartphone. I encourage you to give them a try. Sincerely, Edward B
We called Fossati Plumbing late in the day and they still responded immediately, answered all of our questions and set-up an appointment for the following morning. They were on-time, extremely helpful and all around very friendly and trustworthy. He fixed our issue in under 10 minutes! Great experience all around!
Fossati plumbing is by far the best plumbing service in the area. They recently installed a water softening system in our home and we could not be happier with their service. They are honest and fair about their pricing, professional and punctual!! The father son team is great. You can really tell they enjoy working together and respect each other’s knowledge of their craft. If you need a plumber for anything, this is the company to go with. We will be using Fossati plumbing for ALL of our plumbing needs for as long as we own our home!!
I recently had some work done in my home and I am very, very pleased with Fossat Plumbing. They are professional, knowledgeable, and answered all my questions. Definitely will use them again, when needed.GREAT customer service and follow up. They care!I highly recommend them.
In my experience a great plumber is hard to find! I have dealt with several plumbers in the area and was never fully happy with their services. I feel like I finally found someone professional, knowledgeable, cost conscientious as well as a pleasure to deal with.Arrived right on time, sent a text to let me know he was on the way, did the job well and I can say with confidence I found a great plumber. Thank you!
This was the second time Rich and his son did work at our house. We needed them to replace a kitchen faucet. I purchased the parts and the faucet was pretty much an exact duplicate of the one we had. They were professional, did great work, and had the new faucet installed in about 45 mins or less. My only complaint is I do think we were overcharged. The job which did not include parts was almost 700$. Dont get me wrong the job was done well but 700$ for a faucet replacement that went in with no issues and took them under an hr? Shame on me for not questioning the estimate.
We moved to the area 2 years ago and have been using Fossati since. Very reliable and competent. I feel that Rich has always been fair, and most importantly, very capable. I have found it difficult at times to find good service personal but with regards to plumbers, I am very satisfied. I would definitely recommend them. Debbie always very helpful and patient with phone calls. I believe they take their work seriously and I feel that they know what they are doing when I need to call them out. Weve had a few jobs done - all so far very competent work.
Rich and his son stopped by to evaluate my older water softener and give me a quote to replace it as i thought it had aged past its useful life. They took a water sample and called me not more than 3 hours later to explain that my water was perfect and that they couldnt in good conscious sell me a new unit. Rich and his son are Incredibly professional and trustworthy guys, I wont hesitate to reach out to them for future work around the house.
Let me first say that I have had many plumbers in my lifetime but Fossati Plumbing is miles above all other providers. Not only are they plumbers but they do the work and planning of an Engineering team. The work is planned, neat, organized and the quality is 100%. The office is high tech, appointments and communication is 100% spot on. They arrive on time and also text you and let you know that they are in route. When the job is complete, the work area is left perfect and you can never tell that any one came to do work. Great prices, great service. Fossati Plumbing should be your choice.
Rich and the whole team at Fossati plumber have been great to work with. We have used them for years and they have always been responsive, reliable, honest and pragmatic. I have really appreciated that they dont use jargon or plumbing buzzwords, but instead, explain things in plain english and theyve been able to fix a wide range of problems as theyve arisen over the years. I would never have thought I would look forward to calling my plumber, but I know with them, they will get the job done right. Thanks for everything.
I first learned of Fossati Plumbing when we had a Thanksgiving Day emergency with our boiler. They would have come (when no one else even considered it) but from photos and descriptions of the problem, they needed a part at the supplier and the soonest they could do so was the day after. They explained what to do in the meantime to tide us over.From then on we are loyal customers. Now during the pandemic we were a little reluctant to have any work done but were immediately reassured by their precautions and expertise. They were here on time with texts giving us the time they began to drive here and their eta. They explained everything in detail including how to avoid the issue in the future. And quickly completed the work to have our outside water up and running again.I absolutely recommend Fossati Plumbing to everyone - in our seventeen years here they have been the best!
I was trying to shut off and drain my hose spigot for the season, grabbed the handle for the valve and it broke off right in my hand! Lucky for me it wasnt leaking. I called Fossati Plumbing and they gave me an appointment the next day. The support staff was really nice, they didnt try to rush me off the phone and were willing to work with my crazy schedule. Their plumber showed up on time, was very neat and professional. He explained everything to me before hand. He even told me the cost up front which I appreciated very much. This way there were no surprise charges. He was super respectful of my home. He took off his shoes when he came in and when he left it didnt even look like he had been there! No cleanup on my end required. I would definitely tell my friends to use them.
I had called Fossati Plumbing for an issue my mother in law was having at her mobile home (which arent easy to work on). Jeff was on site the next day diagnosing the issues and scheduled an appointment for later in the week (these were maintenance issues, not emergencies). I was given a fair price and the work was done when they said it would be. I am lucky to have had pretty good experiences with plumbing companies in the past, but Fossati was by far the most professional. They have a thorough and competent team from appointment setting to billing. Very neat and professional. Id definitely hire them again. Thank you Fossatis!
Fossati Plumbing has provided great service over the years. Recently had problem with hardly any water pressure from hot and cold water faucets in upstairs bathroom. Over the phone the Fossati plumber told me how to make the simple fix myself and avoid paying any fees for having someone come out to make the fix. It was an easy fix and it worked. Thanks guys!
Called them for a slow running/weak flushing toilet. They came out the next day and were great. Went over my options and tried the less expensive fixes first. When those didn’t work they took whole toilet off the ground and found a sponge was stuck in it. Very polite and cleaned up after themselves. Would be my first call for anything else.
Professional at every step! Our kitchen sink had a leak. I called Fossati Plumbing to describe the issue and request an appointment. They reviewed pictures I sent in order to diagnose the problem and come to the appointment with the right parts. Rich verbally walked through the estimate with me and then followed up with an electronic estimate for approval before scheduling the work. Rich and his son came to the house to replace the basket strainer and dishwasher tailpiece. The work was completed as outlined in the estimate and then they followed up to make sure I was satisfied with their work. Such a pleasure to work with!
I used Fossati periodically over the past few years and was extremely happy not only with their service, but the care they gave in explaining potential pros and cons of different kinds of work to do. Im writing now (after all these years) because they actually dont service my area anymore, but Rich still took the time to explain a number of different options for how to deal with my most recent issue. Stand-up family business!
My husband and I tried to change the water filter in our home (6 months in new home). Could not get the water filter off to change. My husband called Fossati Plumbing and the gentleman tried to explain to my husband how to unscrew it over the phone. After 2 trips to home depot on the same day to buy the tool to unscrew. We noticed pipe was corroding and leaking which was a bigger problem. I called that evening Fossati Plumbing the very nice lady answered and said her husband or son would get back to me immediately. Well long story short pipes and new water filter installed next day. I am a happy customer and will highly recommend Fossati Plumbing. Nice, professional and quick response. Affordable. 😊😊
These guys are incredible! My wife and I recently bought our first home 3 weeks ago. Our water heater has been acting funny so we called a random plumber who said it was broken and would cost us $3,000 to replace.......So we decided to get a second opinion. We chose Fossati Plumbing because of their reviews. After calling, we immediately knew we had made the right choice. The lady on the phone was extremely pleasant helpful, and patient, especially for dealing with two new homeowners who are still trying to figure everything out. She had Mitch come over to our home within an hour. He was very friendly and knowledgeable, and told us hed like to try to fix it before we even consider replacing it. Within 30 minutes he was able to diagnose and fix our water heater! Were extremely grateful and are happy to say we are now customers for life!
Fossati have always provided me with a very prompt service whenever I need their plumbing services. Prices are on par for this type of job, then again to me the quality of work is the best measure when it comes to using a plumber. We always have had the best from Fossati they know their plumbing! Thanks
Last week with the frigid low temps disaster struck with four pipes freezing and bursting in a outside wall in my home. Listening to the water spraying out in the wall was heart wrenching and I felt helpless. I immediately call a few plumbers with two picked up by answering machines and one to busy to help, I then called Fossati plumbing and not only did they pick up the phone but was greeted by a nice young girl Deanna who immediately got Debi in the office to help guide me and explain how to shut off main water valve to stop the water from pouring out in my walls. Once that water was stopped, they quickly got my info and called there tech Jeff who was very busy with other freeze up work to come over and assess the damage. Upon his arrival Jeff and his helper immediately took to Work, cut open wall in two spots, very neatly I might add while being cautious of my wood floors and furniture. Jeff found the pipe leaks very fast and had them repaired and water turned back on within about a hour then cleaned up like nothing happened, with the exception of two small holes for my carpenter to repair . Come to find out Fossati plumbing and heating is a family owned and operated business and has been around for over 30 years. All in all Fossati plumbing and heating did a fantastic job from the phone call to repairs. I couldn’t be happier and now have them in my phone contacts on speed dial in case of any other plumbing repairs needed in the future. Would give 6 star rating if available! I can’t recommend this small family business more, A+ Fossati plumbing and heating. Thank You
I had a leak in my pool heater line received a phone call from for Fossati plumbing within minutes. Rich was in my home within 1 hr assessing my problem. He told me what I needed, my prior plumber was unable to find the part. I told Rich I would scour the web. Found the part I need receive the part on Saturday, contacted Rich he promptly returned I reply. Today 5/21/18 my problem is fixed. I should also add that the first time I spoke to Fossati plumbing was 5/15/18 so in less than a week I am good to go. I had been waiting for over a month with prior plumber trying to find the part.Thanks Fossati plumbing and Rich for responding so quickly. I would also like to add that all of this took place during the storm situation, and still great turnaround time.I would definitely recommend Fossati plumbing
I had tried two plumbers before I was lucky enough to get in touch with Fossati Plumbing. One didnt return my call, the other didnt show up for the estimate. From start to finish it was an absolute pleasure dealing with Fossati Plumbing & Heating! Upon calling, Deanna immediately set me up with an appointment since my husband and I only have one shower in the house. Jeff came out the following day, he was prompt & cheerful! We went over pricing before any work was performed, I felt the price was fair and he proceed to do the repair. He located the leak right away and got to work on it. When Jeff completed the job it was neat & tidy. I would definitely use them again and have recommended them to friends and family!
We found our plumber!!!What a professional, respectful and courteous experience. From minute one to while I am writing this review my wife and I have been happy with our business relationship with fossati plumbing.They make you feel like family and are very prompt with their return calls which means alot when dealing with plumbing issues.Keep up the good work fossati! We are happy to do business with you.
Our water heater died on a Saturday, I sent an email to Fossati Sunday morning and got a phone call first thing Monday. They came and replaced the heater Tuesday. The workmanship was excellent, they repiped everything with copper, put in a new shut-off.... really nicely done! I highly recommend Fossati!
Fassotti plumbing came right away for all of my problems and resolved it I ended up having bigger problems and they were here right away !! I don’t think I would ever deal with anyone else ever again . They have to be the most knowledgeable professional techs that you can only imagine!! I would never ever go with any other company !! Professional, polite and they get the work done
I am so happy I found Fossati Plumbing! Rich and his son Richie came and looked at my toilet on Friday said I needed a part, came back the following Tuesday fixed it and charged me a fair price. I am so happy, I waited to give this review because I have had it fixed before and the leak always seems to come back. Not this time, Rich repaired this on 8/2/16 and its been good ever since. I had a problem with the handle came loose from my toilet after 8/2/16, I called and Rich came out the next day and fixed the handle at no charge. It is wonderful to find a fair and honest local plumber and it is a family business, I believe I have spoken to both his wife and daughter on the phone as they answer the calls. They definitely have me as a customer for any future plumbing problems I have. And I will recommend them to family and friends
I had tried two plumbers before I was lucky enough to get in touch with Fossati Plumbing. One didnt return my call, the other didnt show up for the estimate. From start to finish it was an absolute pleasure dealing with Fossati Plumbing & Heating! Upon calling, Deanna immediately set me up with an appointment since my husband and I only have one shower in the house. Jeff came out the following day, he was prompt & cheerful! We went over pricing before any work was performed, I felt the price was fair and he proceed to do the repair. He located the leak right away and got to work on it. When Jeff completed the job it was neat & tidy. I would definitely use them again and have recommended them to friends and family!
We moved to Patterson N.Y. from Staten Island in January. It is our first home and being an older home we ended up having some plumbing issues. We reviewed many local plumbers and ended up going with Fossati. We couldnt have made a better choice. Everyone we have spoken with has been extremely helpful and professional. Jeff has been top notch. The service Fossati provides is second to none. My wife, myself our daughter and our two dogs are extremely grateful to Fossati. We are put at ease knowing that when the next plumbing issue arises Fossati will be there to help us. We cant thank Jeff enough for the service he has provided for us.
TAKE CAUTION, Took advantage of us and when the price was questioned, then hung up on us after explaining how their plumbers are smarter than doctors. I wont lie they do fine work, but so do a lot of people. Get your estimates first and compare prices later and whatever you do, dont complain. You will be be-rated and prob hung up on. After reading some of the other reviews I dont feel so alone. This has happened to others as well. I guess when you dont need the work, you can treat people like this.
We had an emergency situation recently, so we posted on FB for recommendations and Fossati was suggested by a good friend. I am so glad we chose them. Wonderful service from reception, to the manager (Rich) who I spoke with, to the on site techs (Jeff and Ryan), we couldnt be happier. Courteous, professional, personable, understanding and honest!!! The job was completed quickly and without issue, the area was left clean and the accurate cost of the job was more than fair...A GREAT JOB BY NICE PEOPLE!!! Thx,Dan
Never dealt with Fossati before. I needed a whole house filter system installed. When I called, I spoke to Deanna who gave the message to Rich. He called right back and and after a discussion quoted me a price which seemed fair. An installation date was made and Jeff and Mark showed up on time (rare these days). Both were very professional, neat and completed the installation to my satisfaction. I highly recommend Fossati Plumbing and will use again when needed.
We had a plumbing issue with our waste pipe and called Fossati for the job. Despite the fact that I called to cancel (because we were able to get the job done several days sooner than they were available), Rich Fossati stopped by to make sure all went well. That has NEVER happened to us!! They were referred to us and I would not hesitate to call on them for future plumbing jobs. Thank you, Rich!
What a great company to do business with. From the estimate to finished job. Prompt and reliable, Rich with his son showed up as scheduled and did a great job installing my new water pump. Its obvious plumbing runs through their veins, Rich explained his dad was a master plumber and he worked with him ever since he was a young boy and now his son Rich Jr. Is following in his footsteps learning the trade. Family business with great values! Rare these days... Would highly recommend this family business.
I had an UV light, and a well treatment done yesterday and completely felt good about the job Gene and Jeff had done. They are very polite, as well as professional, and they go the extra mile to accommodate their customers.It,s a good feeling to know you can count on these guys.
Fossati Plumming has come to my rescue once agin. I have nothing but wonderful praises for Jeff who came to my house late at night, Debi and Diana who I spoke to in the office and that I found to be very helpful and accommodating. I had two broken water pipes in two different rooms of my house and I was in a panic but thank God and Fossati plumming for their prompt and professional response. I know I will use them again and I would recommend them to my family and friends.
I called them for an emergency back up, they came on July 1 and charged me alomust 700 dollars and didnt fix the isse. Less then 2 weeks laters the house was flooded and I called roto rooter who was surprised Fossati didnt snake the line. I called the owner to ask for a refund or partial refund because this was clearly bad work on Fossati. He yelled and screamed at me and said it was my fault because I should have know. I am shocked by this and taking them to small claims court. I wouldnt recommend them if my house was 10 feet deep in sewage and they were only company in town
Total reviews rating 4.9
101 Reviews for Fossati Plumbing & Heating 2023:
Review №1
2021-12-03Outstanding service and work. From the assessment visit by Rich and Pete to the actual execution. Solid communication all the way through the process, including events notifications to keep everyone well informed. Fossati runs a tight operation, efficient and straight to the point on recommendations, effective solutions at a fair price. The actual work looks awesome, very professional and good discipline by Pete during the visit.My family appreciate your team, Fossati. Thank you!
Review №2
2022-03-01Fossati is amazing. I’ve had them do a few projects on my house, and the results have been great. The thing I like most though is their honesty. They’ve always worked with me to find creative ways to save money on projects. I highly recommend them to anyone in the area that needs plumbing work done.
Review №3
2022-01-17I was very pleased with the service received by the Fossati Plumbing team. I had several cracks in my old cast iron waste pipe and the pipe needed to be replaced. Debi got back to me as soon as I contacted Fossati. Since this happened during the holiday week, she was still able to schedule an appointment for an estimate as soon as possible. The estimate was provided in a timely manner. The communications by text messages and emails by Debi, Peter, and Rich were excellent. I was notified of arrival times for the estimate and on the actual day of service. I also received notification when the job was completed. The men were on time, communicated what was done for the job, cleaned the work area, and notified me when the service was finalized. The job from start to finish was a smooth process and worry free. Thank you for your professional service.
Review №4
2022-05-29This is the 3rd time we have used Fossati Plumbing and once again they were phenomenal. The service tech was on time, quick and when he was done you didnt even know he was here in other words he cleaned up after himself. It really does make a difference when you use a local family owned business because their name is on every job. Thanks again Fossati Plumbing, till next time.
Review №5
2022-06-23Honestly, I cant say enough good things about Fossati Plumbing & Heating.Before working with Fossati, I tried working with and calling a number of other plumbers. Most of them never responded at all. Some did at first, but then disappeared. It was incredibly frustrating. And forget trying to use the website; it was like a blackhole of nothingness.After googling plumbers, I found Fossatis website, expecting another terrible experience. I entered my information. TO MY SURPRISE, within minutes I got a call back, discussed my issues in detail with Rich, the owner. Knowledgeable, helpful, and professional across the board. FINALLY! A company that gets it!Within an hour I had an estimate via email, a scheduled appointment, and text messages confirming all of the information we just discussed. I received text messages on the morning of the appointment letting me know the technician was on his way, and he arrived exactly as promised.The technician who arrived, Pete, was also knowledgeable, helpful, and professional. It was immediately clear that the work I needed done was in skilled hands.An hour or so later, the job was complete as promised.I wish I could give Fossati six starts. Super-happy with the entire experience from beginning to end.Highly recommended!
Review №6
2022-06-20Fossati plumbing did amazing work to fix a leak that was in a very tight position between ceiling and wall within a condo. Top notch workmanship. Communication was consistent from start to finish. I highly recommend Fossati Plumbing for all your plumbing and heating needs.Thanks to Richard and Pete and the team.
Review №7
2022-02-03Fossati plumbing fit me into thier schedule within a day. They were responsive and professional. All of my questions were answered and they followed through with everything promised. Terrific service. I highly recommend them.
Review №8
2022-03-03I had a great experience with Fasseti plumbing. They were professional, efficient and took the time to discuss my options regarding my older water heater. I would recommend them and will be using them again.
Review №9
2022-05-19Once again, Fossati plumbing saves my plumbing problems with honest and professional work. I was having an issue with one of my sinks not running water. As opposed to getting the “we’ll send someone out there” response and having the visit charged. I received a FaceTime video call from the owner! He walked me through step by step on how to handle the problem and in minutes, the sink was fixed! Anyone out there contemplating which plumbing service to call, please do not hesitate to call Fossati Plumbing. They are not looking to make a quick buck but instead genuinely want to help in any way possible. Thank you to the Fossati team for being reliable, honest and hardworking.
Review №10
2022-06-22Fossati plumbing was very helpful, honest with what needed to be done and saved me money on what should be done. Highly recommend this reputable, honest gentleman.