Fossil Outlet in Central Valley
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Central Valley, Orange County, New York, US
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Site: https://stores.fossil.com/ny/cen...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–9PM
Fossil Outlet in other cities:
Just purchased a smart watch over the Labor Day weekend(Woodbury Commons). It was a great experience with a very knowledgeable staff. Kudos to Laurie(from the Bronx-😁), she was quite helpful, and went above and beyond to ensure I was comfortable with my purchase. Then the manager helped me set up the watch right there in the store. 👏🏽👏🏽👏🏽👏🏽
⭐️🌟⭐️🌟⭐️. Fully recommend it. I am 11 yrs old, and wanted to get my mom a gift for Mother’s Day. I came in the store and an awesome lady named Meghan greeted me with a 😃 smile. I told her what I needed and she gave me what I wanted. And I drove her crazy, but she kept a smile. That’s all I got to say. 5 stars. 🌟⭐️🌟⭐️🌟⭐️
OMG we had the BEST experience yesterday with Chelsea. She is the bomb. It was so busy and crazy and she handled everything like a breeze. She helped up with our watch and wallet purchase. Chelsea has the best personality and professionalism. It was clear that we the customers were priority. Keep up the great work Chelsea. We will be back soon :)Rich & Steve
It was one of the great shopping experiences I’ve ever had, thank you Chelsea. I drove all the way up to Woodbury for Fossil and other stores and the product I was searching for was sold out. She wanted to make sure I didn’t lose out on the discount, therefore, she found it online and helped me purchase it, even when the coupon I had wasn’t working. She called customer service and helped me resolve the situation before it got frustrating. Thank you again Chelsea, you are AWESOME....
Went to Fossil today to get help with A Fossil smartwatch that I had gotten a few weeks ago that was having issues. I went in expecting more of the same run around but was helped by Meghan that works there. She was very helpful and accommodating as Im not the most pleasant person to deal with. She was amazing and helped me get the issues fixed and apologized for the issues I had in the past at the store and with the watch. Great customer service by Meghan!!!
I recently brought 3 of my family members to this store to take advantage of their end of summer sales. At the store Fossils has this offer of $49 for one watch or $88 for two watches. We ended 17 watches from the store. Unfortunately we discovered later 2 of my relatives did not get the $88 for two watches offer but instead charged $49 each!!. The store manager was also very rude and not helpful. For customers who buy lots of watches please check your receipt before you leave the store to avoid being rip off! Be warned!
Great place to go and make an informed purchase. The staff will help you with any questions to help you make your decisions. They also let you know about discounts they may be having and also may take your old watch and send it out to get it refurbished or fixed. Or they may give you upto a 50% discount if you trade your old fossil watch.
Tia was AWESOME!!! I had been searching for the Sadie Satchel in Brandy for months. It was sold out online but in stock at the outlet. I called up and Tia advised me how to go about purchasing over the phone. She had the bag packed and ready to ship before the Fed Ex person got there and my bag should be here tomorrow afternoon (in Brooklyn). Thanks, TIA!!!
Total reviews rating 4.5
108 Reviews for Fossil Outlet 2023:
Review №1
2022-04-25Nice store! $24, $34, $49 … same old price … with the same fossil symbol 😃!!
Review №2
2022-04-10The staff are super helpful and kind at this store. I brought a watch in yesterday that was just over the one-year warranty and the staff really went above and beyond to help me. Just want to say thank you for your generosity and making the bad day that I was having even better.
Review №3
2022-05-22Samantha and her team are phenomenal! Very helpful and always provides more than excellent customer service. This is why I come back time and time again!
Review №4
2022-06-12Visited this location today. Samantha the assistant manager was very helpful. Great customer service skills, friendly, attentative. Good luck and congrats again.
Review №5
2022-03-29Luke was incredible!!My husband and I were looking for a watch for him to wear at our wedding reception next month. Luke demoed a hybrid watch, showed us how to switch bands, and changed all four of our watch batteries that we brought. The one on one time made our shopping experience effortless.We cant thank you enough, and will continue to shop here. Highly recommend!
Review №6
2022-07-03Visited the store today, rating 5 stars because of a lady named Suguna, she was very kind, patient and helpful too.
Review №7
2022-01-16Left my watch for battery replacement which should take a couple minutes - waited me for over 30 minutes to tell me that they lost the crown and offered me to choose any watch from particular section which is way below priceline of my watch. I left it to them to send it to the repair. 3 days pass, no updates, no confirmation email, nothing. I had to spend my own time to make calls both the store and Co. to make this process going for the mistake made by the store. I was not going to leave this review despite this unprofessional service, but after 1.5 months, still my watch is not back to me.
Review №8
2021-08-31I just bought a watch from this store , staff is very friendly and helpful. Highly recommend. They have huge sale on everything thats 8.29.2021
Review №9
2022-02-06I was able to get each of my Groomsmen a Fossil watch with their initials engraved. Staff made the shopping experience great, including Sam and Luke.
Review №10
2022-03-08Samantha was very helpful ,I really love the way she was approaching us and making us buy watches with no regrets , and she was so funny too 👌I would recommend asking about Samantha there.