Delivery
Yes
Fox Pest Control - Hudson Valley in Brewster
Categories
Location on the map
Brewster, Putnam County, New York, US
Service options
On-site services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 914-350-6028
Site: https://fox-pest.com/hudson-vall...
Site: https://fox-pest.com/hudson-vall...
Opening hours
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:9AM–4PM
- Sunday:Closed
Comments (199)
After leaving another service a few years ago unhappy, I decided to give Fox a chance. I had Elmer for my initial visit and couldnt be happier. Elmer was knowledgeable and took the time out of his schedule to break down all the services he would provide, and walk me through everything he was putting down. I asked several questions because of pets and children, and he was able to answer all of them. I highly recommend Fox and especially Elmer.
Chris was very thorough neat clean and professional. He took care of all my requests. He did an outstanding job. It’s because of people like him that I stay with this company. The service is outstanding.
Very reliable with qualified technicians. Jonathan is wonderful! He is very Knowledgeable and professional. He helped with a very difficult problem with carpenter bees that no other service could solve.
Fox Pest is in general very responsive and quickly schedules visits. Jonathan has treated our home for the last 18 months and has helped us get rid of some tough pests. He answers our many questions and is always very pleasant to work with. We have an old home and these problems persist but Jonathan and Fox always help us feel at east that the problems can be solved.
As a rule, I wouldnt exterminate or use poisons because I value nature and natural rhythms of life; but we had rats scrounging for birdseed from our feeders and they were too close to our house for comfort. We called in Fox Pest control and the situation was remedied immediately, plus my mind was put at ease by their thorough inspection of our home. We also had a stinkbug infestation that I had been wishing away, and am happy to say is under control thanks to Foxs services. And the mice in the attic are gone now too.
Lewis was very effect in identifying the problem and providing assistance. Bee nest was partial out of wall and needed removal.Nest extended into wall and partly removed. All done very carefully and with considerable expertise. Very impressed with the quality of service. Thank you Lewis
I’ve never used an exterminator before but my technician, Kevin, was exactly how I thought it would be. He was on time, courteous and professional. He showed what he was doing and was very thorough.
The technician Mark Ariniello, was very courteous, helpful and took the time to answer all of my questions. I am extremely grateful for this company to get me in today. Looking forward to continuing to do business with them.
Christian Cortes provided service at my location on August 13th. The service he provided to alleviate a wasp issue was performed in a very professional manner. Friendly and knowledgeable work ethic’s. Thank you!!
My technician Michael Guisti came out today and did his treatment for us. This kind person I saw on my camera removed a dead bird that was there prior to his arrival and cleaned it up for me. My daughter and I was waiting for my husband to do it when he came home. Thanks Michael we appreciate it so much.
Joseph LaFave was our technician and he was amazing. Very knowledgeable and detailed. He is the best technician we have had and Fox pest is lucky to have him.
David, the service technician, who performed the initial visit explained all of the services that are provided. David was outstanding. David did a very thorough job and provided a lot of information about various kinds of insects and what to look out for in the future.
The technician was supposed to call 30 mins before arrival to let me know he was on his way. I never got a call. I kept checking the door & windows, as I arranged for them to come on a Sat, between 9-12p. A little after 12p, I called the company who said he came around 9:15am. I specifically have them come on a Sat, so I can let them inside to spray in my basement, as I always do. In addition, they are supposed to spray my shed that is attached to my house. I told them, if he did come, he couldnt have been there for more than 5 mins, as I live on a dead end and hear/see any cars coming up the end (where I am located). He never called, never knocked on the door (my car was in the driveway) and never treated the basement or shed. They are charging me $156 for a service that wasnt completed, even though I spoke with them on Monday to explain my frustration. She said it was completed! I wont be using their services anymore, after 4 years of using them. Very very disappointed!
True to our word Once the mosquitos start coming out, we will definitely be using you again! We moved to a new home that was more rural and needed some insect control so we went with Fox again. Christpher was our tech and he was very professional, and explained what was being done. I love that you will come back if we see any issues.
Greetings, our technician, Joseph, was very thorough and professional. He explained his inspection in detail and conducted a very good application of pest control. Thanks for your service Joe!!
Luis did a fantastic job. It was a scary situation and he was able to provide the right service! We would love for him to service our property every time!
Mark was very nice but missed several areas that needed to be de-webbed. Already had a horrible experience with our last pest control company. was hoping get off on a better foot with Fox.
Joseph notified us in advance, arrived on time. He was very professional, courteous and helpful in every way. Fox Pest Control is fortunate to have Joseph as an employee.
My technician is Jonathan who has a very professional demeanor and great work ethic. Jonathan is a pleasure to entrust with my home and is an asset to Fox Pest Control. Five Stars for Jonathan!
Courteous on time and plenty of explanation about todays application and what is to follow. We were appreciative and confident after he completed the job today. thanks
First time Kevin did great job doing a Flush around entire foundation did garage and two sheds. Kevin was very nice and informed us of all he did
As always, Victoria arrived right on time and effectively administered tick and mosquito extermination services. She has a good attitude and friendly disposition. Job was well done.
Very responsive. Mark was great. Explained the entire procedure. Fox was responsive and was able to come out the same day that I called.
Good service. They have organic products that they use on my property. Service technician excellent. He is professional and knowledgeable of different products.
He understood the problem and helped us the best of his expertise.I thought he was going to look for the hives and sprayed them, but instead he sprayed the whole house. Hope that method works.Thanks
Weve been using Fox Pest for about a year and half. Theyve been very responsive to requests and their staff are knowledgeable and friendly.
Joseph was very professional out of all the tech that came to my house he is the best i always request him when o need my service he’s listen to my concerns and addresses everything properly
Joe LaFave was polite, friendly and professional. I had a few questions related to the product used which he answered in a knowledgeable manner and gave clear instructions as to how to proceed following his visit. Thank you.
Elmer was amazing! He took care of my cockroaches in no time. He was thorough and followed Covid-19 regulations. I did not second guess a thing he did. Amazing service and I have already recommended to family and friends. 5 stars!
Jonathan Hubert and Victoria Bozzuto are very professional, always Pleasant. We have been with Fox Pest Control for 2 yrs and we could not be happier with there service. Thank you! A++++
I been using Fox Pest control for a year now for routine services. They are always professional and courteous. Luis Ramirez was my tech, he answered all my questions and recommended the right routine services for our needs. Definitely recommend this company and more specifically Luis for all your needs.
Alex R was extremely professional, kind to explain the step-by- step process. Alex R was able to confidently find the source of rodent infestation. Alex R was able to demonstrate areas of the house where needs to be sealed/insulated. Alex R went up and above to exceed our expectations. He even explained the entire process and areas of improvement needed to my husband and father. They are highly recommended! You won’t go wrong especially if you have Alex R as your service technician.
Excellent service! The technician Luis R. Is very nice guy always friendly and helpful! very good companyFox Pest Control always keeps me thirsty for my next visits. I am very satisfied! Love it
After dealing with too many mice droppings through the cold months, I finally decided to give Fox Pest Control a call. Very glad I did since we have been pest free since they sent Alex C out to my house. He took his time to inspect the area I was having mouse activity in and pinpointed the entry way that he suspected they were coming in. Took care of my problem in a timely and professional manner. If the stink bugs come this season, I know who to call! Thank you!
I had a great experience! My technician, Jonathan, was very knowledgeable and answered all my questions. Thank you Jonathan!
Every year we get ants in our house and we tried everything over the counter with little result. We eventually hired the professionals at Fox Pest Control and they sent Christopher out to inspect the property. He is kind, very professional and eased all of our concerns about the treatments used as we have pets and were worried it could make them sick. I could nit recommend Fox Pest Control or Christopher more, they are thorough, professional and followed up.Thanks,Ray
We had a wonderful experience with our tech Mike Guisti. He was knowledgeable, friendly and made sure to address all of our concerns. We feel very confident with the professional service he provided and will be recommending him to our friends!
Met a young man named Luis R. very professional looking and well spoken. He explained to me about his company and how many years he worked as a tech. He spoke very highly about the company he works for. I will definitely be using him in the upcoming months as well as recommending him and the company to family and friends.
Great company. Always professional and responsive to customers needs. Jim Buick especially knows what he is talking about. He helped me with the issues I was having in my home. Would recommend this company to anyone.
When I called in fox they sent David out to my home to handle the ants and mouse issue I had been going through and he was very well informed, professional, kind and went above and beyond to do a thorough and effective job, I see little to no activity nowadays and honestly I couldn’t be happier.
Had a great experience. The manager Jim sprayed my property himself and was very knowledgeable and polite when he explained what kind of ant we had, why it was digging through our garage floor, and how to prevent it from happening in the future. Would definitely recommend.
Response time was quick and efficient, process was explained well and having had bed bugs twice before this was the best extermination so far. Thank you Luis R for a great service.
Our most recent interactions with Fox have been very professional and highly effective. Our technician Luis R. is excellent.
The technician, Kevin, called with his eta and arrived on time. He explained everything he was doing and what I could expect from the service. He was friendly, informative and professional.
Luis R is an awesome technician. He is very thorough and caring as well as knowledgeable.I highly recommend him and Fox.
Our man Chris has been incredible professional, personable and diligent in helping us tackle our roach and bedbug issues. What was a very distressing process has become a hopeful situation thanks to Chris and Fox ⭐️⭐️⭐️⭐️
Joseph was kind and lovely. Personable and super helpful! Very professional!
I worked with Jim Buick at Fox Pest Control. He is professional and extemely knowledgeable. He quickly identified my issues and created a plan of action to remedy. I am very happy with the service provided. I highly reccomend Fox Pest Control.
Alex Rescinity listened to my termite problem-than looked at the situation and professional explained what was going on and the damaged caused by the termites. I felt he knew exactly what had to be done and felt confident the problem was taken care of !
Both technicians were wonderful….courteous, knowledgeable and they took great care of the issues. They are great representatives of your company!
They increased the inspection price after I have used them for 2 years by 18% without prior notification. I never agreed to this increase, and was never notified, and the rep actually told me that their policy is not to notify about price increases. SHAME ON YOU!!!
Needs to return and finish the job! Did not thoroughly de web my garage. Also just ghosted after 15 minutes and never checked back with me before he left. Very disappointed.
Joseph Muller was our technician. He was friendly, thorough and very professional.
Tech explained everything being done and was diligent to remove a nest that was over 27 feet up on roof! Excellent work!
The Fox representative, D. Strang, was professional and helpful. He fully explained the services being provided and future action that would be taken.
Service was fine but sales are high pressure and deceptive. You will be told one thing on the phone and the contract will say another.
The technician went above and beyond addressing our questions and concerns. Hope to have him service our property again. Thank you!
Great company, timely service. Luis R. Was a great tech. Looking forward to having him service us again.
Quality service - always knowledgeable & professional - very trustworthy- Luis took pics of the problem in the attic and gave me a resolution
Professional, Reliable, Cost-efficient and many many many less insects. Thank you Fox Pest Control - Hudson Valley
Luis did a great job and even showed us where the problem was coming from! He was a great technician!
I had David come take care of ants for me and he was very professional and knowledgeable. He answered all my questions I had . Very good guy
Johnathan is VERY good. Knows his job + understands my concerns, regarding our home AND for our pet. Explains things well. Dealt with wasps nests this time -- havent seen any since.
Absolutely great service. The wasp nest was taken care off in the same day and the job was done in about 1 hour total. Fox beat the competitors in price and most importantly did the job 100% Perfect. Thank you so much for making my home and family safe again.C. Laria
Technician is respectful and very knowledgeable. The person who answers the phone calls is very courteous and helpful.
Joe rang my doorbell. We had a brief conversation as to what he was going to do today. Told him small ants were giving us a problem and their location. Joe proceeded to treat the area.
The first time service was good but the bees did govWY altogether soba second visit was necessary and it seems that the bees have gone.
Chris E. Was out technician. He is professional, thorough and knowledgeable. Took time to explain what he did, and answered my questions. Very good attitude!
Fantastic service, always send someone within a day or two. The technicians are so lovely and friendly and always find the pests and get rid of them. Thank you so much!
COMPLETE WASTE!After a year and a half under a 2-year service agreement, Fox Pest Control has been to my home several times - with various Technicians. It appears as though employment is a revolving door, which was confirmed by a Customer Service representative... a problem that they are aware of and actively addressing.Over the course of this time we had a carpenter bee infestation, which we brought to the Technicians attention upon arrival and it was treated - unsuccessfully. We called and scheduled a Targeted Treatment. Again, I spoke to the (same) Technician, who informed me that if this issue is not resolved with the second treatment then they wont be able to remediate the problem. Not a good answer. Again, unsuccessful. (Ive included pic of only a part of the damage caused - theres more, much more.)During their last visit, I asked the (different) Technician if she will be treating for ticks. Her reply was, no. I informed her that this was the primary reason we engaged with Fox Pest Control. She said, no problem - we can do that. Needless to say, its reasonable to conclude that this treatment would not have been performed if I wasnt home or didnt ask the question.I just got off the phone with Customer Service. I attempted to cancel my service agreement, but was informed that there would be a $150 termination fee. I argued that the cancellation is based on cause - failure to provide the service to my satisfaction, as per the agreement.Despite being escalated to the Manager, I was informed that a Technician treated my home according to the schedule, they can perform additional Targeted Treatments, and was referred multiple times to a signed agreement - which included a termination fee.When I explained the issue with the bees, they checked their records and confirmed that I called for a targeted treatment and that if I had a problem with the treatment, they would have come out to perform another targeted treatment. This is not consistent with what the Technician told me in person - and, of course, the conversation was not documented in their system of record.When I brought up the conversation about the tick treatment, I was informed that we received a tick treatment during each visit. They could not explain why the Technician would not have performed the treatment.As per the service agreement..GuaranteeIf I have pest issues between regular paid services, I can call and schedule a Target Treatment at no extra charge. If I continue to have pest issues, Fox will work to solve them to my satisfaction or Fox will credit my account equal to the amount of my last Regular Service payment. Fox will perform a full service during each scheduled visit.My pest issues were not resolved to my satisfaction (carpenter bees) - and was informed by the Technician that it could not be resolved.Although a full service was to be included with each scheduled visit, I should not have to ask/confirm that this will be the case - and be told no, but will do it anyway (ticks).Despite my effort to cancel a 2-year service agreement a year and a half into the contract, the best they could offer was a discount on their services and yet another visit by a Technician. Inconsistent with the service agreement, I was not offered a credit equal to the amount of my last Regular Service payment.At this point, I believe my contact has been breached. I do not wish to pay less and/or schedule another appointment... I want my last payment refunded and the cancellation of my service agreement based on the failure to provide service to my satisfaction - without incurring a termination fee of $150 for your failure to meet your commitment.Own it. No excuses.
First rate service, offering organic products too. Very friendly and easy to use service! Glad to have found them.
Very efficient, timely, friendly and professional. Jim Buick is great to work with and really knows what he’s doing. 10/10 I would recommend!
Luis Ramirez was great assisting us with our roach and bedbug concerns, he has been really professional, courteous, and diligent.
Luis R was very clear about what he was about to do. Completely professional and efficient. The personification of excellence.
Elmer one of the workers with fox pest control did an amazing job getting rid of spider crickets and mice , I highly recommend everyone to use fox pest control and definitely recommend Elmer to assist you with your needs. Thanks Elmer and fox pest control
The service is FANTASTIC! The technicians (David and Chris weve met so far) are courteous and helpful. I asked them to treat specific areas, and they were happy to do so. So great! The sales rep I worked with (Josh V) was also patient and helpful in answering questions. Kayla and Shannon were great in amending the contract for me when I had concerns. I also love that the package includes treatment for the entire house (indoor and outdoor). Great service, totally worth the money!
I love Fox it is a very good friendly company and above all very well equipped the technicians are very prepared especially tech Luis R. recommended 100%
Elmer called prior to arrival,and was prompt. He listened to my concerns and addressed them thoroughly. Elmer was professional and courteous.
We scheduled an appointment ... I took off from work ... They never showed up ... We called twice to find out where the technician was ... And he still never came. Three days later and still no calls. No explanation. Thats the kind of service youll expect. Steer clear of this company.And in response to comment by Michelle B from Customer Service ...1) My wife made the appointment and perhaps its under her name, but seriously why would that matter? How many people did you ghost last week and not show up for an appointment that you cant find my account? You should know immediately who you didnt show up for.2) No, we didnt call a different company ... We spoke with John who confirmed that Alex would arrive between 2pm and 4pm3) You did it. Own it. Fix it.
The technician, Seth, came on time to spray for carpenter ants inside and outside the home. He was very friendly, and listened to all our concerns and took note of all the spots on our property we thought would need the most attention. He was thorough, professional and explained exactly what type of treatments he would use and why. We greatly appreciate his help and look forward to seeing the results.
Friendly and professional technicians. Always on time and quickly and efficiently perform the tasks.
Michael Guisti is awesome. Always has a positive attitude and is always willing to help. Thank you Michael!
The technian did not come until early evening very disappointing (6:30) I was told in the afternoon not evening.
Tech was professional, explained how they would handle the problem, I was very satisfied that I would have a positive result.
Prompt and knowledgeable. cant wait to see the final results of the wasp extermination.
Joe was very professional and took the time to explain his findings to both me and my wife...
Great company. Always available to meet your needs. Flexible scheduling.
I had a severe mole issue 2 years ago and since entering into a yearly agreement with Fox Pest I couldn’t be happier with the results and their technicians (Alex in particular has been amazing).
I have been a customer for the past 2 years and Fox has always given top quality service. From their consultants to technicians - they are superior. Every technician that has come to my home has treated us with the highest level of courtesy and professionalism! They are always ready to serve. I will always be a customer and have recommended them to many of my friends and family. Thank you Fox!
This is technician Jonathan Hubert from the Hudson Valley office, i serviced a customer today who was very satisfied with her service she wanted to leave a review but didn’t have access to her email address so i logged into mine on her behalf
Great company, friendly, responsible technician & solid customer service. A+ recommendation.
They are very professional, Mr. Luis R is very reliable and answered all my questions. His service in our property was excellent.
Fox great company great tech specially Luis R very polite very responsible and know very well what he does my cousin was right about fox 100% recommended
Awesome company! Very good service. Luis R was very polite and he was on time. Very satisfied with his work
They got rid of the pest but ruined my furniture in the process. Manager came by my house to look at the ruined furniture and said he’d fix it but he never did. So basically their solution was to ignore. It’s been over a year. Bad customer service.
Was having major issues with roaches, with two services they were gone and 100%. Luis R. was the technician and was very punctual and professional.
The technitian was very personable. Did his job prefessionally.
I normally dont welcome anyone soliciting business to my home, however, my conversation with Keller Hyde was pleasant, he was very informative and presented just the service that I needed when he showed up. I agreed to set up the 5x quarterly service and Keller even welcomed my call when I later called to ask further questions. Jason arrived on time for the first treatment and he was very kind, answered any further questions that I had and he did a thorough job treating my property. I was concerned about breathing in the products used, however there were no issues there. Although I was told that I may see an increase in bugs after only the first treatment, I have to say that the first treatment made a remarkable difference. For me, there was a significant decrease in bugs, I havent seen any wasps and its been pleasant to be out and around the outside of my home. Thank you Fox for a terrific experience and Im looking forward to my upcoming appointments. S. Lewis
Seth was totally amazing! He arrived earlier than expected, but called to ask if an earlier time would work for me. He walked me through the process and when he completed the job, he explained what to expect over the next several days. Thank you for your service.
Dave was very helpful and even provided tips on my lawn care.
Kevin OLeary did a thorough job and explained what he was doing. I was very pleased.
Just excellent. Professional, courteous, environmentally friendly, pet-safe and thorough.
Bad customer service. After 1 year being stuck with the contract mice are still there. Technicians usually were out of traps and had to schedule another visit. Scheduling is the worst, they never speak to you, only leave a voicemail with date they scheduled for you. Always had to call back. They keep sending me bills that were paid on time a long time ago as outstanding bills. And I keep being charged even after the contract ended. Requesting a refund is a nightmare. I would not recommend this company. I’m in Rockland county
Luis was courteous and diligent about his work, he was friendly and I was pleased.
Excellent service and this particular technician Ramirez Luis he went above and beyond. Great guy great company Definitely recommend this company
I’ve been with Fox for just over a year.Every experience has been great.From initial call, to all services.Technicians have been amazing.I’ve recommended it to neighbors, and two have signed on.I’m usually very cautious on recommending anyone, but Fox has delivered in every aspect.👍👍👍
Luis R. Was very helpful and respectful. He was on time and did the job efficiently. Amazing work
Jon hubert is always professional, timely, and friendly. I always request him, because he does such great work
Luis Ramírez was very helpful and professional at his job. I Really recommend this company for anyone else.
Professional, courteous, thorough. We really appreciate the full explanation and recap our technician gave us after our initial treatment. As new homeowners, you cant buy that kind of peace-of-mind. Thanks Fox.
Technician was extremely knowledgeable and is dedicated to his trade .
The technician was well mannered and concerned. Listened attentively to my concerns.
Young was very polite & professional. Best we’ve had.
Fox Pest Control has been wonderful. Many people and many companies/corporations do not live up to the promises they make. As my children use to tell me when they were young,Daddy, a promise is a promise I cant improve on the outlook of my children-then or now. And, in my judgement, Fox Pest Control cant improve upon their commitment to keeping a promise. Im so glad I chose them because they have done everything, and more, than promised in our original contract agreement. Their price is very fair and competitive. I havent found another company who can match their price or service. They are always on time and accommodate my schedule if I need to be home when service is provided. Once, when an additional treatment was required, Fox to the rescue. They were here with no additional fee. Im 100% satisfied with Fox Pest Control. I expect you will be too should you choose their services.
Still seeing lots of ants and spiders after 2 months. theres also a 150 cancellation fee
Great service! Luis Ramirez great job!! I highly recommend this company, they’re quick efficient and professional.
Your staff is extremely courteous and in tune with our ever changing needs; this year we found frogs in our little bathtub of a pond, big enough to hold a lotus plant and I asked them not to spray near.Also due to the rains a colony of ants moved temporarily into our mailbox, eggs and all, so I asked for treatment over there.The crew always has answered my questions on the products they use and point me to the appropriate documents.Thanks Fox Pest Service For a good job and great customer service
I have been using Fox pest control for a few years now and with the exception of maybe one minor hiccup they have been outstanding. Today my technician Eric came by the house and was very friendly and knowledgeable about his job. He not only listen to my concerns but also made a few suggestions to me about things to do around the house. Eric took care of any concerns I had and went above and beyond. What can I say I gave him five stars only because there was not six available. Great job👍
The technician was very professional, thorough and knowledgeable.
Chris is awesome. Very professional and thorough. Definitely would recommend
Every since I started using Fox Pest Control I had very few insect problems. They are great and very nice and professional. Plus if you need them to come back out for any reason they will at no additional charge. Great Service.
I am a first time customer with fox this summer. The representative that came out today Alex Ball was very professional and respectful of me and my home. He was very knowledgeable and handled his work with dedication, focus and patience. He is truly an asset to fox and I would only like him to come back and complete any and all jobs at my home. Truly a valued asset to fox pest control.
I missed Jonathan , but he explained how he filled bait stations and more.
Wonderful service! Luis R. was very helpful and very respectful!!! recommend this company for everyone.
Chris Esquivel explained everything he was about to do. Totally efficient and professional. Excellence personified.
Staff is friendly, straight forward and knowledgeable, suggested alternative methods of pest control that made more sense than our previous provider. Very happy so far. Great service at a fraction of the price of the major service provider in the area. Dont let a name or advertising fool you, Fox is as good or better.
We love your service.. Blake has been supporting our house for two years and everything was great. He is very thorough on work and considerate when talking to us. We have an old and large house, pretty hard to take care but now all are set! We are glad to have their services.
The technician, E. Ruiz, was professional and diligent. Very satisfied with the business thus far. Will continue to use Fox Pest Control.
Very professional, thorough and courteous service! Thank you! Greatly appreciated!
Great Company! Wonderful service. We have dogs and they use products that won’t harm them. I love the program we are on-they call a few days before your next appt so you can leave notes for the service person. We had a horrible problem with Camel Crickets in our furnished basement. Hardly ever see one now and if we do it’s literally on it’s last legs.
Since he had to abort the initial treatment around our property due to heavy thundershowers late in the afternoon, Keaton Davis the FOX technician returned the following week and repeated the entire treatment. The numerous sticky traps with bait for the spider crickets he put down the previous week he replaced since they were too congested with dead spider crickets. We had also noticed fewer ants and other bugs around the immediate outdoor entrances, walkways, deck and areas a few days after the initial treatment. Keaton is a very personal young man who was also very professional and explained each of the treatments he was performing.
Excellent job and great service.... your worker Luis R Is good 👍 super recommend 👌.
Thank you very much for sending the last technician to our home for service. He was very professional, kind and knowledgable. He is always patient with our questions and we appreciate him and Fox Pest control. Thanks again!!
Call them for a bed bug treatment, and they came 3 times. Every time the technician came he said the prep was good to me and my family. Im on active duty orders so I can’t meet with the tech in person and only through calls. Now they don’t want to come again again bc they say the prep wasn’t good. Something about their treatment being perfect. Still have beg bugs in my dads room whos a senior citizen and recovered from COVID. All I wanted was no bed bugs in his room. Terrible experience for a very expensive treatment.
Customer service at Fox Pest Control is amazing. I had an issue with a service at my house and someone reached out to me right away to fix the issue. They went above and beyond to make sure that I was taken care of. Its great to have a company that actually cares about their customers these days!
I had an excellent experience with Foxs team from initial sales rep Michael Snow to first treatment by tech Rachel Spencer. Each addressed all of my questions and concerns from dealing with a mouse inside the house to the exterior treatments of lawn and house perimeter. I think that I am better prepared for summer now!
This company is cool very professional and good quality, thanks to Luis for the amazing recommendation. You the best 👌
Seth was an incredible delight to have around. He was super professional and knowledgeable. He did an outstanding job in and around our home!
They came out to my house and were concerned about the rodent problem we were having on our block and also introduced me to an affordable pest and insect control program. The salesman and the pest technician were extremely courteous and knowledgeable. As of now my rodent problem has been taken care of and the insect control is ongoing. Great company and affordable.
Very good experience our tech jonathan was very knowledgeabe i will recommend this company
Updated review:They solved my billing issue to my satisfaction.Would recommend this company for basic pest maintenance, but not for pest infestations. You need a more targeted approach for the latter, get a local exterminator.
Havent had a good experience. Last 2 treatments I was charged for no service. Final straw, they claimed they were here, when in fact they werent. They treated another property, but charged my card! I cancelled my contract. Good thing I work from home and have security cameras. Otherwise, I would be paying for service that was never rendered.
Nice people but I never had a bug problem until I signed up with this guys. Fleas outside, ticks, Ants inside my house this morning, I call they come and spray and more bugs. Why am I paying a whopping $160 per month and they force you to sign a 1 year contract. Our old exterminator was $125 and we never had bugs in 50 years. I called to cancel at 930am and had to leave a message. No one answered the phone. Now I have to wait for someone to call me back as if I have all the time in the world to deal with this non sense. Im paying for aggravation. No thank you. Their door to door sales pitch is very pushy..be cautious
Alex was great listening to my pest and insect problems
We have had Fox Pest control for about a year now and we love them. They always call a day before they come and they are efficient and always ask if there is anything else that needs assistance. They only come into your house if they need to because of issues. They are a pleasure to work with!!
Kaylee was friendly and informative, and able to answer all my questions. The service has been effective, and unobtrusive. The invoices include the specific details of the job done, so you know exactly what you paid for. They routinely followed up to make sure I am satisfied with their service, which I am.
UPDATE: Had someone back to check on the springtails again,A+++ review for J.C.!!! As usual he not only did a fantastic job, but he was a pleasure to have over! Cannot say it enough, we love the technicians here, and especially J.C. who make the whole pest-removal process a completely stress-free situation!! Thank you!!Original: I dont know how Fox does it. Every single technician is even more pleasant and professional than the next!Nash was fantastic and a pleasure to have over here for the springtail treatment. He was polite, professional, and just the consummate gentleman. Someone give this man a raise!Thank you!
I have been a customer for the past 3 years and everything was good until today. The technician arrived in my driveway. I got the dogs out of the backyard and put them in the house. I went around the side of the house to open the gate to give the technician access to the backyard and as I opened the gate and went to greet him in the driveway, he was pulling out and he left. I immediately called the company and I spoke to Shelby. She told me that she was going to RESCHEDULE my appointment and she contacted the technician who told her that HE got in the backyard and sprayed. A liar and a dishonest employee
Luis was professional and courteous, a nice guy.....
Second time using Fox. Both times have been great. Friendly, knowledgeable staff who have been wonderful to work with.Today my technician (Blake b) was great- checked everything I asked about (and fixed wherever possible), was quick and very helpful.
All the techs and staff are wonderful! Over the winter I hade a huge issue with stink bugs and they were extremely helpful in getting rid of them. I would highly recommend them to anybody looking for an exterminator! Definitely money well spent!
Fox came and knocked on my door last month after a neighbor had used them. Very friendly and knowledgable staff, took their time and covered everything well. Initial visit they spent going room to room as well as the attic and the basement as well as the exterior of the house, garage, and perimeter of my property. I was having a big problem with mud dauber wasps and since Fox came I have not seen any of them or the nests they build on the brick! Very happy with the service.I purchased the 5 visit package and today I had Blake B. come to do the follow up. I received a voice mail last week letting me know when they were going to arrive and it was almost down to the minute!
Highly recommend these professionals. Work was completed to my satisfaction and found this company honest, reliable, reasonable and friendly. Their rates were reasonable and I would use them again.
I had a consultation for the first time. A knowledgeable Rep came and identified our concerns and advised us for the future. I am comforted in knowing we can always turn to this company for an honest and informative solution. Happy we can support and rely on a local business!
Everyone I spoke with was helpful and full of knowledge. The woman who came and did the yard seemed to be very thorough and worked on all the areas I told her I was having issues with. I have even seen already a difference in the bugs around the house!
I didnt get to hire Fox - unfortunately, our business ended up just a little too far outside their service area. However, I felt compelled to leave a review because they DID manage to help me - and were actually friendly and eager to do so - despite the fact that we figured out I wouldnt be hiring them in the first 30 seconds of talking.A company that will give a cold-caller who isnt even going to become a customer their honest, solid advice and help is a company that cares. I was looking for an exterminator and pest control services, and had hit a number of walls (companies that didnt pick up, or had unsafe websites, or no good reviews). They directed me to one that could help, and gave advice on what services to request. If I could have hired Fox, I would have, and I think anyone looking in Nyack will have a very good experience with them.
Our technician was polite, thorough! Thank you!
Service was excellent and thorough, they came back a 2nd time over a holiday weekend. Treatment has been effective to date and installed additional preventive measures. Fully endorse Fox Pest Control especially Blake B and Trevor from their service team.
Preston, the regional manager stopped by our home today and introduced himself and as were chatting he noticed a swarm of small wasps entering the soffit behind our siding on both sides of the front door. We discussed the issues we have with carpenter ants as well as wasps and concerns about termites. . He made a very reasonable offer and promised a service technician would be by this evening to provide the services on the contract. Right on time, Casey showed up and was, like Preston, well spoken, polite and accomodating. Our first experience with Fox was most satisfying.
Fox Pest Control has been a wonderful experience to a bug free rodent free environment. They know their stuff and have great customer service support if you are in need of help. Very grateful for all they have done so far.
If I could give this company a negative star I would I am so disgusted with them they came to my new apt 4 to 5 times as I called with muse issues they came in and told me every time I did not have miss THAT IT COULD OF BEEN A SQUIRREL!!!Finally I called another company and they sold all mi issues In one visit !!! The showed me the wholes the muse came from they covered it and they trapped the nose that was in the apt on top of that they serviced the other apt in the house regarding fox pest I called to try and get my refund and all they told me was that the service was provided and they could not do anything else for me smh !!!
I recently have been having issues with a tick infestation. I called and made an appointment with Fox Pest Control and on the day of the inspection no one came. I called to find out why and there was no answer. I left a message and never heard back. A complete waste of my time and extremely frustrating because I had to take time off work for the appointment. Dont use them, find someone else. Its not worth wasting your time for them to never show up and then ignore your calls. Terrible customer service all around.
Very good, highly recommend Fox Pest Control. Wouldnt go into a contact with any Pest company before this. Their service is professional, they use organic sprays, and they come whenever you need them too, with no additional cost. Fabulous...! Reasonable rates...!
Fox Pest Control is 5 stars. My sister had been using them for years and when we ended up with an ant problem we decided to use them as well. I havent seen an ant since. Not to mention compared to other pest control companies the price is very reasonable and the pesticides are not deadly for animals and humans. Not saying they cant get sick, you still dont want them near it for about an hour but it wont kill them. All positives in my book! Thank you Fox Pest Control for your great service!
Our tech professional was amazing. He real knew how to handle our Gnat infestation. He explained every detail... He was profession, on time and polite.
Thank you Fox Pest for outstanding service.Blake arrived promptly and ready for his work at my house for small little black ants.He was extremely courteous and helpful as he explained the nature of the ants, how they get to places and what to do to avoid them.Thank you again!
Carlos has serviced my property a few times now. Hes very friendly and walked me through all of the services. The best part? I havent spotted a rodent in a year! Phew. Thank you, Carlos!
J.C. was very professional and kind. He asked me if I had an concerns and I explained our mice situation in the house. He asked me to show him where I saw them and to see what if anything he could do to help. We went into the basement looked around areas where I personally had trapped them and then examined our bilco doors from outside to basement. We then went upstairs to kitchen where again I explained i had caught more mice. He noticed several openings and applied copper mesh to help prevent them from coming in. We took out the stove and saw a giant hole from gas line to basement and several other openings where mice could be. He placed down bait and more copper mesh. Went into the attic same thing. I told him how appreciative I was that he was thorough and took the time to listen to my issues. He kept reassuring me that job will be finished and with time the mice will be eradicated. He also found some possible openings along the house where you had to crouch down and look so again it proved to me he took time to look and that he wasnt just rushing through to get to next job. Thank You J.C.
I do not normally write reviews, however, I wanted to take an opportunity to say thank you to everyone at Fox Pest, especially Harry, who came out to my home in order to address a very uncomfortable battle with flies inside my home on multiple occasions over the course of a month.Various individuals went above and beyond in order to rid our home of this nuisance, from the ladies who answered and scheduled next day appointments to the servicemen who came and dealt directly with the issue firsthand.I have been a customer of Fox Pest for over a year. Every employee that has come to my house has been professional and most important punctual.When we first moved in, we collectively found over a dozen ticks on our 2 dogs. Within 1 treatment from Fox Pest there was a noticeable decline. If I ever saw another tick a quick phone call was all that was needed to have them come out for another treatment.I have recommended them to friends and family and in return have received $50 for each referral.Fox Pest is truly the ONLY company that is doing things right in every aspect of the business in our area.
The technician was professional and though in the treatment of my property
I like how thorough each visit seems to be. I appreciate that the employees that have been here appear to be pretty knowledgeable and willing to answer all of my questions the best they can. There are fewer insects than we started out with so thats good, hopefully these quarterly visits will keep them in check.
Good company and tech Luis R is great I recommend definitely this company
Tech was very thorough and professional. Treated our house inside and out at a very reasonable charge. Very happy with my first experience using this company located in Nyack NY
Technician was very knowledgeable and friendly.
It is in my opinion that fox Pest Control is a caring and responsible company that handles the customers needs quickly and efficiently. The representatives that are sent to the homes that I have experienced are professionals. Thats all anybody could hope for.
Excellent service! The technicians are always courteous and accommodating !Fox Pest Control always keeps me sed as to my upcoming visits. I am very satisfied!
Been a customer for over a year now and very happy with the service. Jose is a great guy and happy yo have him servicing my home. I would recccomend Fox to friends and family!
All of the above.... I believe this is our 3rd year with Fox Pest Control. They come when they are supposed to and get the job done, they are just a call away if we need them to come inside the house to provide a service. I highly recommend this company
They keep right on top of everything and ever since we have been using Fox Pest Control we have found less and less ants....and less and less mosquitoes. They are professional and clean and courteous and should you need them...they are only a phone call away.
They didn’t show up for my appointment and didn’t call either. I lost Time from work to be home for them and they were a no show.
Elmer did a great job. Looked everywhere for secada killer nests. I’m quite satisfied.
My daughter referred me to Fox Pest control and their technician Steve Patenavde inspected our house in detail and explained everything very well .He was soft spoken , knowledgeable and very professional and convinced to sign the contract and am very happy with his work .
Hey Folks,I called them because we saw ants and spiders around the house. Blake came by and was very professional and answered all my questions, a truly nice guy. I would definitely call them again. Was quick and easy, and hassle free!
Professional and thorough service. The technicians always help me understand what they are doing and how to resolve pest issues in the home.
They present well but are unreliable. They were meant to call my cell when on way and only when I called after two hour window did they realize they hadnt - although claim they did. They were then meant to call to address my intent to cancel service contract, two weeks later still no call or return call.
The people at Fox Pest Control were great! An appointment was scheduled in a timely manner, the exterminator arrived on time and completed the job efficiently. The bees have disappeared as promised!
Had a good visit from Fox Pest Control inspector Tori. She is very knowledgable and did not twist my arm to make me uncomfortable. The service sounds good and it was a pleasure to listen to her.
Great service. Professional and curteous.
Louis was very nice and professional also very knowledgeable
Total reviews rating 4.7
199 Reviews for Fox Pest Control - Hudson Valley 2023:
Review №1
2022-07-07Alex is a super nice guy. He does his job with care. The best part is that he is knowledgeable and brave. The Fox family is very nice in general. They do a phenomenal job. We signed up using their yearly service, so far o couldn’t be happier. I recommended them to all of my friends.
Review №2
2022-04-08We have a nice deck but the wasps were really making it difficult for us to enjoy it, we also noticed ants on the counter, your odd cockroach and silverfish, and being that I react severely with mosquito bites, we thought a visit from an exterminator wasnt a bad idea. We made an appointment with Fox Pest Control and Chris was punctual and safe wearing a mask from start to finish. He was kind, knowledgeable and patient as we had so many concerns and are a multi-cat household. I would definitely recommend Fox to anyone and would use them again but Chris did such a thorough job I dont think we will have any needs in the future.
Review №3
2022-04-17Alex R was professional, kind and patient with questions and took time to explain things. Alex went above and beyond and his service was very thorough. Our prior tech earlier this week (I’m sorry , can’t recall his name) was also professional and helpful . Our experience so far with the yearly contract with monthly fee is well worth helping my Mom find some peace of mind during a unsettling experience.
Review №4
2022-08-12Fox is an amazing company. When you call, you will speak to a person that knows the business (Hyrum Smith) and can answer your questions and get you set up with what you need. Then, you get an appointment and confirmation. The technician (Joseph Muller) was absolutely amazing. The hornets and the nest were eliminated. I highly recommend Fox!! Thank you for great professional service.
Review №5
2022-09-04Alex was truly professional; very knowledgeable, took the time answer my questions and also took the time to examine the process of the wasp removal and treatment of other pest around the house. Although the wasp treatment was not completed today due to the lack of equipment, he reassured me that this will completed once the equipmentis obtained. He made me at ease and not have to worry about wasp removal. Definitely would recommend Alex to anyone. Great professional indeed highly recommend.
Review №6
2022-07-26My technician Joe was the best! He was so sweet and listened to the issue and took care of everything so professionally. He explained everything he was doing and the products he was using. He went above and beyond to make sure everything was satisfactory. Thank you Joe for your kindness and professionalism
Review №7
2022-04-07I was a little bit resistant on using a company as I am nervous of the judgement that comes with needing an exterminator but Christhopher was so friendly it took away all of my concerns! He kept me updated on everything he was going to do along with providing reassurance with any and all of my concerns. There was a perfect mix of professionalism along with a friendly face that came with it. Throughout the whole experience, he was nothing but respectful and did not take off his mask once. This company holds my respect and I would 10/10 recommend to anyone I know!!!
Review №8
2022-05-02Fox Pest Control always answers their phones on time and is very good at sending someone over to my house as soon as I need them. Never had any issues with them. Joe has been over to my house a few times and has gone above and beyond to service my home and make sure all my extermination needs are met. Very professional as well. Joe thank you for the great work you do at my home. Ever since I started using fox pest control I’ve noticed no bugs inside my home and whenever I do find anything in the basement, I give them a call and they send someone over to service my home. Thank you Fox. I will deft continue using them.
Review №9
2022-04-14Wanted to have the office and general area checked for pests since it hasn’t been done in a few months and we’ve seen traces of visitors. Gave Fox a call and had an appointment set up immediately. Great service from your tech Alex C. Will be keeping up with appointments in the future.
Review №10
2022-05-21Mark has been here before; he is a genuinely concerned, informed and a polite gentleman. He explains what is being done, addresses my concerns and asks if there is anything else he can assist with regarding pest control. Tells me to call if there is. I feel a trust in his capability and believe he will continue to do a superlative job.