Wheelchair-accessible entrance
Yes
Gallant Luxury & Car Service in New York
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New York, New York County, New York, US
Accessibility
Comments (38)
Being a high risk pregnancy I qualify for medical transportation, Ive used the same company until last week when I fell in the snow because the cab driver was too lazy to get out of the car. I am very satisfied with gallant, their drivers are so nice and helpful , its not easy being pregnant with a small child so them helping me with my daughters stroller is a huge help. I wish I had switched earlier, thank you gallant you are my new fav company !!!!
I used the Gallant Luxury Car Service and it was great. Nice drivers and prompt with the communication. Reliable and good service.
This car service was assigned to my father for transportation to & from his dialysis 3 times a week.It was assigned thru his insurance. His scheduled pick up time was for 4pm & return was whenever he is finished.Every single trip they were late half and hour to an hour & their return was an hour late. NEVER ON TIME. They clammed they’re always in traffic.I complained to the manager who goes by the name of Socrety Martinez, he was a complete joke, him & his partner Victor,he assured me that he would take care of the issue which he did not.I even explained to him briefly the condition of my fathers who has minimal vision which was a complete waste of my time because he didn’t even know the meaning of “peripheral vision “.His drivers is to drop my father across from the center, mind you it was a very busy blvd. I guess this is their meaning of compassion & caring. Leaving a half blinded patient to cross the road.My father would call them one about before he is finished & they still would come an hour later.Every day they would call me to find where are they suppose to take him.He made it clear to me that this is all about the money they get from Medicaid, in other words them being ponctual, reliable & caring was not part of their jobs.I cannot believe Medicaid would allow a regular car service to transport disable patient to their appointments such as chemo/dialysis.IF you care for your love one, do not allow this people to be their transportation, they are UNRELIABLE, & do not take their job seriously.They’re the worst I’ve seen.
Gallants drivers are always punctual and super-polite. In fact, their entire staff are friendly and efficient in their work. I strongly recommend this transportation.
Their service exceeded my expectations. They are prompt, courteous, and professional. I am so glad I changed my transportation vendor to Gallant. I couldnt be more pleased. Thank you.
Excellent company, extremely punctual and always on time. The staff is not only friendly, but profesional and profoundly knowledgeable. I highly recommend this company for medical transportation services.
The best medical transportation, Very professional and always on time!
Gallant luxury service is the best punctual company I’ve ever had, I am so happy to use their service, thank you Gallant
Definitely the best car service in New York city, friendly drivers and very comfortable units.
The best company ever love them and my driver Luis is awesome 😎 always waits for me
The best car service I have use in new York city and trustworty drivers with high customer service
There 5dollars. Per hour I went from New York to Los Angeles it was 50bucks man amazing service i was picked up in a limo
The person that picked up was very rude and u professional
Best car service in NYC! Very professionals drivers
I have used few transportation services but this is wayyy better!
Great service and superb staff. Highly recommended!
Most reliable transportation in NYC. Highly recommend it!
Super efficient...fast, reliable professional service.
Superb, Efficient, Reliable. Best in the NYC
Exellent service,free medical transportation
The BEST...
Unfortunately, I cannot say the same to me if I have missed appointments for not being punctual and I will not ask for your services again.
Excellent service, friendly people and comfortable people with a very good sevice time pickup ..... luck !!
Excellent service, first class attention, punctuality and security ....
Excellent service all staff and drivers
Excellent service very positive
Milll stars ⭐️ ⭐️ 🌟 ⭐️ ⭐️ 🌟 ⭐️
Excellent service.
Total reviews rating 4.2
38 Reviews for Gallant Luxury & Car Service 2023:
Review №1
2022-07-25There’s customer service is wack you get in the phone they tell you right away they don’t have a car for you without even know where you going duck they can service if you on New York don’t call them waste of time
Review №2
2022-05-27Galant is the worst medical transportation ever there service is horrible I’ve been with them for a month and am already working on getting them changed because I will start of saying that am a cancer patient and I also have stage 5 renal failure which means that am constantly going to hospitals/clinics which includes every other day I have dialysis,there techs are always late pass the 1 hour mark that the office provider gives you which is unacceptable for a patient of my degree due to that my appointments are life tretning if am late or miss them.I also left a pair of 500$ prescription glasses in one of there drivers car and it looks as if there also theves because I’ve been getting the run around for 3 weeks already and I can’t see with out them ,manager gets involved ends up being just like the drivers gave me the run around..ama see if by the end of next week I don’t get a call for my glasses am going to file a Petrie larsary with a lawyer.because not only is the service that they provide careless they are also clowns..if you have a critical condition like I do don’t travel with galant it’ll be a waist of time and lost of you treatment which means your well being…
Review №3
2021-10-20Great car service, very reliable. Drivers are punctual, polite and their driving was excellent felt safe in their vehicle. Will definitely continue to use this car service.
Review №4
2019-07-02It was the best move that I did which is transferring to Gallant transportation. I did really suffer with the previous company (Metro Luxury ) and I can see easily the huge difference between both companies. Gallant staff are amazing. They are friendly cooperative and very professional. Drivers who work with them are the same. They are on time and always even before the appointment time, they are waiting for you. I highly recommend this company for transportation (for medical appointment) am sure I guess they do other services too. Keep it up guys.
Review №5
2019-08-21This transportation is definitely the best Ive experienced. They really treat you like family, I always feel very comfortable riding with them, every different driver is kind and very punctual witch I love. The also pick you up at the time they tell you or before. I advice anybody to use this transportation and you wont regret it I assure you! Ive try many transportation and so far Gallant Luxury service is my favorite and many other peoples favorite Im sure...
Review №6
2020-03-12Gallant has been nearly flawless in their transporting of my mom, and I to and from her hospital . They are almost always on time, if not early, and are professional, and friendly. Ive dealt with several car services/medical transports over the last 5 years, and this is far and way the best one weve tried.
Review №7
2017-04-14This is an awesome car Servise, I always feel very happy, satisfied and very trustworthy, I think that this is the best car service in New York City, do not hesitate to try because Im sure you wont regret it. I just love Gallant car service! Love it, love it, love it! Gallant drivers are always on time, clean and new cars, nice and professional drivers, I just love this car service 😍💖
Review №8
2018-11-12I have been using this company for almost a year and so happy I found them. They are very respectful when you call them or when they call you to verify you pick up. There is one driver I love when he is coming to pick me up .his name is Morel Adalgisa. Thank you all for your wonderful service.
Review №9
2018-12-16Gallants drivers always arrive early to make sure they can get me to my appointment on time in case there is traffic. They are patient and polite. I would definitely recommend this service.
Review №10
2021-09-13I have been using this company for years and always take me to everywhere including Staten Island this morning they never showed up for my mothers ride from the Bronx to Staten Island we were told that they only goal from Bronx Bronx I’m not Manhattan however someone calls to confirm last night she missed her cardiologist appointment this is a very unprofessional and unacceptable I definitely will no longer be using this vendor