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Phone: +1 718-507-2752
Site: https://www.gamestop.com/store/u...
Opening hours
  • Monday:12–9PM
  • Tuesday:12–9PM
  • Wednesday:12–9PM
  • Thursday:12–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:12–8PM
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Total reviews rating 4.2

162 Reviews for GameStop 2023:

Review №1

2022-06-24

This evening 6:14pm I had my visit to GameStop located at 3710 Junction Blvd, Corona, NY 11368. I had my worse experience here to get a ps5. I came in because my friend got her ps5 this morning at a different location. I called before hand and the staff said they have it in stock. I got there in 10 mins. At first, the Asian staff was serving me to see through a few ps5 bundles, everything was fine. All of a sudden, a Spanish lady, I believe was the manager came up to us, and took away all the paperwork from this Asian staff. She said to him that now she will be in charge of my order, he should go take care of the other customers. I didn’t think something was wrong at first, but then everything got worse. This lady started to search through the bundles, starting to tell me Horizon ps5 bundle was no longer available, you need to get the other bigger bundle(the Asian staff confirmed that there’s horizon ps5 bundle in stock.) I said I only wanted the horizon one, then after five mins talk, she said oh I found one that’s in stock now. I said ok I will take it, May I know how much and about to proceed to pay for it. For my friend’s bundle, she is able to choose a colored controller and to decline any warranty. However, this Spanish lady manager not willing to let me choose a colored controller and she doesn’t let me decline warranty! She forcefully put the system warranty on the order, I said to her I don’t need warranty, she said this is mandatory. I later showed her my friend’s receipt for buying this bundle, the manager just canceled the order and said you don’t buy it so many people are waiting to buy it, and then when I explained that warranty is optional. She said to me that: the warranty comes with the game Horizon, it’s for the game not ps5. So if you want this bundle, you need warranty. I then left with upset. This is super unprofessional and horrible service. This manager is not supposed to be there to represent GameStop!

Review №2

2021-11-27

Everyone at the store is amazing and super friendly except the woman Linda. How do you yell at your coworkers/employees in front of customers? Absolutely unbelievable!

Review №3

2021-10-10

Did my trade in for xbox and my switch exchange via warranty they didnt have any switch, they said they were going to ship a new one to my house, that was a lie, then they said all switches are backed up to the cloud, thats a lie, I lost my save for Pokemon, Plus all the Pokemons I gathered through out years of the game, game cards, etc. Also to top it off I lost my Mario Party, which they response was o wells, the flushing GameStop was much better and I would have never gone here if that store wasnt closed. Almost feels like the wrong store closed. If you can ignore this store and go to the one in the city. They are much better and professional. I bought the warranty from the city and my switch...I should have gone back to the city.

Review №4

2020-12-26

I sold some games was charged 5$ fee when the cases were in grate condition as well as the games. The women talks respectfully to us but treats the items like trash as she threw them around. That plus her ripping me off is my reason for this bad review. I checked the site the games were listed for a higher cash value. If your selling anything there take our advice and dont go to the older female she will under pay you and treat your stuff like trash and thats very unprofessional.

Review №5

2021-01-25

Sales associate and manager did not want to exchange game that was in original packaging with itemized receipt although the associate from the day before said it was fine. They offered to give me half of the price of the game as a trade in instead, ridiculous. Went to another store in the near by area and exchanged it with no issue what so ever. Don’t recommend GameStop and would never recommend this one.

Review №6

2020-01-08

The employees here are phenomenal! I love coming in to see Jeffrey. Literally my favorite GameStop employee ever. So kind. The staff are knowledgeable of any deals going on and are usually helpful if you need assistance.

Review №7

2018-06-08

Would have been 5 stars but the cashier assured me that using my two coupons simultaneously would give maximum savings on one receipt... he was wrong and it cost me money. Dont think he did it maliciously though and he was polite

Review №8

2018-11-24

This GameStop location is one of the nice ones. Beware though it can get extremely busy. Customer service has always been good. Staff is usually very helpful. Store is organized and easy to find games and or accessories. My go to neighborhood store for games.

Review №9

2021-10-17

I tried to buy something there and they said it had no wifi there but I literally just saw two people buy something and now theyre saying that its not working

Review №10

2020-06-27

I was interested on buying a corsair k70 rgb, i asked the worker how much it costed and told me that it was $130, I told him that i wanted one and then told me that it actually costed $170, what is wrong with him. Why would he try to lie to me just so he can take my money.

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