Garden OBGYN Commack Long Island Gynecology in Commack
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Commack, Suffolk County, New York, US
Site: https://www.gardenobgyn.com/
- Monday:Closed
- Tuesday:8AM–2AM
- Wednesday:8AM–2PM
- Thursday:2–8PM
- Friday:8AM–2PM
- Saturday:Closed
- Sunday:Closed
Absolutely love this facility and the staff is supper nice! From the front desk till the check up my whole experience was very relaxing and I definitely dealt with very professional doctors! By the way I love the decor and cleanliness of the office overall!
So clean and neat! Beautiful place! Dr. Vitoria was so kind, excellent Dr! She answered all my questions and concerns! The best OB/GYN Dr I ever had! Easy to set up an appt with the Klara app, highly recommended it
Two stars because the nurses there are very nice. I went there on Monday and the doctor was supposed to send two prescriptions to my pharmacy. It is now Wednesday night and after multiple calls and texts I still have no prescriptions!! They claim they “sent a message” to who saw me but two days later still NO answer NO prescriptions for an active infection that I need treatment for. This was my first appointment there and I will not be going back.
The receptionist has no idea what she’s doing and at the same time is rude. I understand if your new that’s fine but you don’t have to be rude. The vitals girl with the heavy accent is extremely unprofessional. She gives her opinion about my health history that has nothing to do with OBGYN every time I see her too. Shes not a doctor let alone a doctor in a different field then OBGYN.She makes me extremely uncomfortable with her pushy rude way of talking.
My visit with Dr. Nandini was more than I could ask. They fit me into their schedule last min, took me in right away, and were all extremely professional and very compassionate. I had testing done on site within minutes and received the results same day. Their efficiency is impeccable. Im happy to have found my new care team. Thanks to all at the Garden OB/GYN commack location!
Dr. Are is lovely. Ive been searching for the right care for a long time. Not every woman is able to be a mother, and require different gynecological needs. I so appreciate Dr. Ares kind manner and patient ears. Thank you.
The doctors are always amazing. I love this office i drive 40min just so that i can stay with them
Dr.Gardiner is amazing always take her time with her patience and always in a calm happy mood. Best doctor.
First I want to thank everyone for making me feel super comfortable. Second NP Gardener is amazing. This is my first pregnancy and I have a lot of emotions even with her seeing me after they were closed she answered all my question and made me feel better about things. The ultrasound technician was amazing too though I forgot her name. Thank you all and I look forward to my care here.
I went in, interested in birth control methods or tying my tubes. I know it is unusual for doctors to consider tying tubes under the age of 35, but I was dismissed quickly and Im 31. There was very minimal discussion, and they said that they werent going to do it and my boyfriend should just get a vasectomy instead. Which doesnt help me. So then I asked about getting an IUD. They told me that it would take 5 to 6 weeks for my IUD to come in and then they would call me and we would set up a date and time to get it implanted. After 13 weeks, I still hadnt heard from them, so I called to see what was going on. I was told that the IUD had been shipped to my pharmacy. I told them I never received any notification from my pharmacy and asked them which one it was and it was some random lab that I had never heard of before. I was also told that because I never picked it up, they dont have it anymore. But I never knew about it or where it was and was never informed that it was ready for me. I have been off of all forms of birth control for many months and really cant afford accidentally getting pregnant. It would have been very great if they could have done what they said they were going to do, which was letting me know when my IUD came in. But they never let me know and so now I would have to wait another 1 and 1/2 to 2 months for another IUD. That is on them. It very much seemed like they are not for the women, or maybe just anti-birth control altogether, so it was a very negative experience. On top of that, supposedly with every first exam they pregnancy test you. Only I wasnt told that. Nor did I ever get any sort of result from them. But now Im being charged money for a pregnancy test. So thats cool. I have to pay the money for their negligence.
Honestly worse service ever. Nice people but there’s always something when I come in for simple blood work since I’m pregnant. I’ve been poked 5 times and still they weren’t able to get any blood. There schedule is off. I’ve been to the one in garden city and had a way better experience.
Hi made an appointment for an annual check up. And when I got there the doctor did not do anything to me she told me to go and come back on my period to do the annual check up and I was so confused I wasted my time to drive all the way here and having to go back home I feel like it you guys didn’t really do anything a complete waste of time I’m not really sure if the doctor was rushing or some thing or I was her last patient she was in trying to do much but that’s really not how a doctor should turn down their patient that’s really bad and very unprofessional
I am pleased with the providers at this practice everyone is very nice and informative while in the office and getting an appointment is very easy. The only issue I have is with follow up care it’s difficult to get in touch for follow up information regarding test results and such. That’s why I did not give 5 stars.
I was petrified. Havent been to gyn in years. So glad I found these doctors. Every one was so kind. Thorough. Patient. I really feel lucky and grateful. Thank you ladies for taking care of me.
I’ve been going to Dr. Are for a little while now and I must say, she is hands down one of my favorite doctors. She has helped me tremendously throughout my pregnancy and when I had to deliver my baby 5 weeks early via c-section, I felt good knowing that it was Dr. Are who was delivering my baby (she even left me with a nice small incision, thank you!). But I know that if I ever have questions, concerns, or anything, that I can go to her. I definitely trust her and she’d be the one I go to for my next pregnancies. Thank you Dr. Are!
Doctor and staff were very nice and professional. I will not be returning as a patient however after going in for my annual exam as a new patient after receiving a sonogram during my annual exam. As someone new to NY from another state I assumed by the way it was presented that it was a new part of the annual exam/preventative care I was coming in for. Based on my history and regular exam, the doctor did not specify why a sonogram would be necessary. I was not expecting to pay a big bill for something not covered by my insurance, and having some clarification that this was optional /not part of the annual exam would have been appreciated. I understand that I can opt out of a procedure, but being told that the office offers this and that it is not typically part of the exam or covered by most insurance policies before the appointment would be helpful, rather than being told to get the sonogram during the appointment.
Terrible experience. Staff was kind. Dr are is extremely rude. She is not clear at all. She is extremely judgmental if you have questions. Cannot ask her a question without her making you feel dumb. She gets frustrated with every question you have. I never had this experience with any other doctor I have ever went to. I came here because of the good reviews but if you check anything else such as Yelp you can see the actual experiences people had. Will not be returning.
It was my first visit to this office. Everyone was really nice! One surprise was that when I made. my appointment online I requested Dr. Are. All my reminders said I was seeing her. When I got there, she wasnt there. I saw the PA. She was lovely!! But its weird that I made my appt with the doctor after doing much research. That was a little misleading.
Had an appointment for my daughter here.place was clean and quiet.no long wait and great medical service.
Great care, patience and concern shown by staff. I got all my needs taken care in one visit.
Dr Are is very kind and sweet. Whenever I meet her she listens and gives you the best solution. 5 out of 5 stars for her. She took care of me during my delivery of my child. The only problem I have is MOSTLY during my visits, I see the PAs. I am paying for the doctor, getting emails from the doctor, everywhere is Dr Are’s name. I understand PAs are equally knowledgeable but atleast the doctor should see us.Today again, during my annual check up I only saw a PA not the doctor. So, 4 stars for Garden obgyn.
The staff were so nice from when I called Originally a week ago to set up an appointment. Most offices it takes at least a month to be seen but they were able to see me in 4 days. The receptionist was so sweet. The office is so clean. And dr Are was so kind and explained everything to me. No judgement from her- just compassion and respect. I was So happy with my experience there.
July 2nd I went to this practice for an annual, Pap smear and I was having some type of infection. I am also experiencing hormone issues and was concerned about PCOS. I was not given a sonogram but I was told to get blood work done and I was also told that they would let me know what kind of infection I had the next week and we also scheduled an appointment for 7/31 to go over my blood work. 5 days went by and I didn’t hear from anyone regarding the infection and I was in a lot of pain so I purchased OTC products which seemed to help. Today was my appointment, and when I mentioned no one called me about my infection results I was told “no news is good news” but I was in pain and uncomfortable and I had to take matters into my own hands. My blood work came back fine. However that doesn’t address what I’m experiencing and I feel like a sonogram should’ve been performed. I was given two referrals of endocrinologists and when I went home to look them up one of them had a 1.8 rating out of 5 and the other a 2.0 out of 5, so I had to research other endocrinologists and book an appointment elsewhere because I take my health and my time off very serious and I don’t have time to waste with doctors that done even have a 3.0 rating. I was also told that my Pap smear results were not in because the person that is in charge of the results was “on vacation” but my cells also seemed atypical and I might have to wait another week. Telling a patient that is beyond unprofessional and all it did was make me upset and scared me because now I’m sitting here wondering what’s going on with me since I have atypical cells. It’s beyond ridiculous that’s is taking almost a month to Pap smear results. I feel like my care was put completely on the back burner in turns of my Pap smear, no sonogram being done and no phone call or answer regarding what infection I had. I was on hold with patient care for an 1 hour and 15 minutes to try to get a hold of the manager which I have a screenshot of to show how long I waited. I’m very very upset with my care and treatment and I don’t deserve to be jerked around like this.
Impossible to get an appointment with. Either the office is under staffed or not enough are trained on applying and removing birth control. Office keeps pushing back my appointment for over a month.
This place is terrible. Don’t go there, worse dr but staff was nice. Dr. Didnt listen to the patient. Waited for 1 and haft hour to be be seen, finally they called you in. I still had to wait for another 40 minutes in the room. Finally Dr. came in but she was in the room not even 5 minutes and rushing out. When I called wanted to speak to the dr. but nobody called back. They just prescribed me the same thing that I didnt want and didnt help, and sent to the pharmacy without telling me. I knew because CVS callIng. If I could give 0 star I would. This place is provider-centered not patient-cented approach.
Dr. Are delivered my 1 and now 2nd baby after 5 yrs..she is the best gynec I have everseen..gives you good advice with good suggestions..1 of the best Dr. The best guide and very supportive during labour and delivery time.I personally know her very well..Highly recommend her to e.o....Thanks to her and obgyn..
Went on a Wednesday- (love it no one around) dr Are and the staff were so nice to me and thorough. I use only Dr. Are!
Horrible experience. Waited over an hour each visit. Second appointment was like the doctor never met me. It was like she didn’t review my chart. I was their to check on the viability of my pregnancy and she says congratulations, and then proceeded to give vague answers on my pregnancy was heading in the right direction, and say maybe you should terminate?? Very disconnected and insensitive. I’m wondering if this is how she treats everyone?? I don’t trust anything she says at this point and will go for a second opinion.
Ive been looking for a doctor like Dr. Are for so many years and I am so thankful I found her. I finally got an answer for my condition and what I am most thankful for is that Dr. Are gave me options. The staff were so nice, inviting and polite (especially Maria, I believe she’s one of the nurses). Literally the cleanest office I’ve been to in a long time! 1000% recommend Dr. Are and the office at Commack.
My first appointment went great!! I felt very comfortable from start to finish, all of the ladies in the office were warm and welcoming! I am very impressed at how thorough they are with your care! You can have blood work done here also so you dont have to leave the office for anything and thats a HUGE plus! Im looking forward to establishing my care here!!
I got my nextplanon implant taken out and put back in by this male doctor 2 years ago. HE WAS TERRIBLE!!!! I almost passed out. He was so rough and said it was scar tissue. Yesterday went to get it completely taken out. This woman was so sweet and gentle. I was so nervous because I thought of the scar tissue and it was going to be so painful again. Nope she did it in less than a minute and made me feel so comfortable. I love her for making my worries go away.
They were very patient with me! I was being really annoying during my appointment since it was my second time at a gynecologist. Amazing care and attention. Highly recommend this place! I had Dr. Are
Dr. Are is super sweet, I never feel rushed when I see her. She has a sense of humor which made me feel more relaxed. And I never have to wait long. The staff is always pleasant and the office is always clean.
First appointment last week and very impressed! The office is very clean and calming. The wait time was less than 10 minutes and the staff were very welcoming, respectful, and personable. Im very happy to have found and switched to this location. I left my visit with all questions and concerns addressed and know exactly what to look forward to on my next visit. Im very happy
Dr. Are is AMAZING! She takes the time to listen and truly values your right of autonomy. I recommend her 100% and if you have to see her go to in Commack. The ambiance of the office and the friendliness as well as efficiency of the staff is unmatched.
Garden OB/GYN was a great experience. I came in very nervous and from start to finish every staff made me feel comfortable. I saw Tina a physician assistant and she was amazing and was so reassuring. I came in the office with concerns about PCOS, Tina took the time to listen to my concerns and was able to get me a sonogram and reviewed the results with me right away. The best experience I have had at an OB/GYN! Thank you !
Garden obgyn does not care about my needs, will not answer my call in the shortest time possible. Hours change constantly or are listed wrong online. Does not answer questions on patient portal unless an appointment is booked with comment.Edit: I called again to ask for response to my patient portal question. The customer service rep had to call the lab. CSR came back and said they were going to call my regular office and merge me in. CSR came back and said the office manager was driving and would return my call. OM called, we made an appointment for today. I received multiple texts and email confirmations for my appointment. Just now the office called me to ask if I could come in early as the DR had to leave. Reception asked if I could be there in an hour after I told her it takes me an hour to get there from work. They wanted to move up my appointment by 4 hours on an hours notice and I would have had to leave work early with no notice to my supervisors. I had to reschedule for the weekend. It is very frustrating.Edit2: They just texted me to reschedule my weekend appointment. Not even being bothered with a phone call. Completely unprofessional. I had to call and explain the situation/why I needed the appointment. They could not accommodate that day and they made an appointment with another DR for Monday.Edit3: Finally had my appointment and had to explain my whole situation over again to new people including a new OM (due to being sent to a second location) and the DR. Notes and conversations with the original OM were not on file. So I had to struggle through explaining my patient portal inquiry for the umpteenth time to a new group of people. The medical assistant falsely told me that all the information I needed was in the patient portal (before the dr came in). The doctor had no knowledge of my chart and had to correct multiple assumptions when he did actually open it. He also confirmed that my results were not available as the MA suggested they were. They ultimately had to redo a test from November. The original OM said that they would not bill me as it was their error, but since I was rescheduled to a new location they had no knowledge or record of that conversation. I then had to call the first OM, who was out of office, to have her explain to reception how to code the procedure. Literally I had to hand over my personal phone so this practice could communicate with itself. They ended up deciding they would sort it out later and I was not responsibleat that time for a copay. It was incredibly frustrating to experience all this.TLDR: Go somewhere else. Garden OBGYN does not care about your health or about you as an individual.
I see Dr. Victoria. She is the best! So sweet and relatable. Always so comfortable and she gives me all the information I need! So happy I found her a good gyno is hard to find !!!!
All these reviews on here have to be fake. If you go to an appointment you wait at least one hour never less, the doctors think you a cattle and treat you like you are just another patient. They are so worried about reviews all they do is call you sweetie and love and tell you nothing about your pregnancy or medical issues. Both doctors on both visits took me to their office and were asking meIf I have anything to tell them?? Like no I’m here for you to tell about my pregnancy. If you have decent insurance go somewhere else, it’s Shame that in this day and age pregnant women are treated like money machines.
Wonderful experience with Garden OB / GYN, Long Island, Dr. Are was a wonderful doctor and the staff were always helpful and friendly. They are very professional and provide excellent service. I would recommend it to anyone, they know how to do their job. I am grateful for the service I receive every time I go.
I loved my visit with Dr. Guta. She is so nice and polite but, best of all she listens. I loved how quickly she came up with a plan and how she took the time to explain in detail everything that’s going on and everything to expect. I definitely would like to see her again.
Update: spoke with office manager and she says its a call center that takes the calls. So idk. But this my second and last time at this office location. Its a beautiful office but too slow for my liking. I gave them 3 stars for the Doctors & that they are polite.Dr. Gardner is great but, they have the longest phone waiting ever. What was even more disrespectful is that I came up after being put on hold for an hour. And not one person was on the phone and not one customer was at the desk. So who are they helping. They told me to call when I got here and I did but no one answers. No one ever answers. If u can pick another location bc this one is SLOW MOTION IN REVERSE!!!!! THEY WILL NEVER ANSWER THE PHONE. and if u make an appt in the evening be prepared to be there all night.
I thought the receptionist was very nice. My PA Victoria was amazing. She explained everything Thoroughly and made me feel comfortable. The entire staff was friendly and apologetic because they were running late with their appointments. The facility is clean and there is ample parking.
Everyone at the office is so sweet! Doctor Gopika made me feel comfortable and answered all my concerns!!
They fit me in last minute since I believe I had an infection brewing. Didnt have to wait long (35 minutes) before being seen. Very nice staff, took good care of me. Answered all my questions and they were thorough. Very pleased.
Not long waiting time, seen promptly. Great professionalism and efficiency.
I wish I could give zero stars because this place is literally awful. So unprofessional and unacceptable how they treat there patients. Don’t waste your time !! To make it worst the Manager is never in the office to help take care of your needs !!
Although the staff is friendly ,their care is horrible, the doctors would be annoyed if you require translation services eveneif you vprovide it yourself ; always sights and show mimics of frustration during conversation between this location and lake success they will send you and appoint you even when no one is there to see you, for example 2 weeks before birth we have been called to see a high risk specialist at lake success location when we went there no one knew why we were there on a day when only a nurse is present... too many questions unanswered...they have failed to schedule us a labor and delivery in their designated hospitals so we went to Stonybrook emergency to be transfered to labor. Lakesucces location also failed to send documentation to the hospital as hospital contacted them over and over...they have done the same thing a few months back when asked medical records from Dr nayyars office claimed that they have been sending it every 15 minutes but no one is accepting it while I was watching Dr nayyars fax machine getting all kind of faxes all around ,5 hours and 2 supervisors later they claimed their fax machine was broken and and sent the documents 5 hours later... We had to reschedule a visit with our doctor ,if I could had turn back the time with this knowledge about this place ;even if they paid us $1000 for each visit we would not go back says the pregnant lady who is only making minimum wage
After a.45 minute wait.the receptionist announced the wait will be at least.an hour now.if you would like.to.reschedule. Really, I guess the patients time is not of any importance. At the same time, she was leaving messages for patients scheduled later in the day to.come in early if they could. .Does that make any sense? My medical.assistant was excellent and the.pa was friendly and professional. There are no mds here, there are 2 pas.I was hoping this.office was run better than the pathetic Massapequa office, but unfortunately its not. The receptionist was also. Asked several patients if they would.like to.reschedule when they found.out.the.doctor they.hoped to.see was not here. A hour and 10.minutes still waiting. Office manager here has work to do. Do not use this practice.
My experience with the doctor was just.. Amazing. She put me at ease even when she knew I had something bizarre going on and I was a nervous wreck. She talked everything through calmly and guided me in a compassionate manner.
Consistently wait at LEAST an hour each appointment. Poor communication between doctor and pt...if you can even see a doctor, its usually only a PA. Needed to speak to an MD on the weekend, one failed to call me back after being on hold for 15 minutes and the other told the secretary to relay a message to me about an urgent matter. Inappropriate conduct, will never return.
Garden OB/GYN made me feel so comfortable. Everyone from the receptionist, doctor, PA, sono tech etc... were so welcoming. Everyone answered any and all questions I had!
It was my first visit and I really felt comfortable and well understood. They were all very nice and really listened to my needs. I will definitely recommend the place
Dr. Ari went above and beyond by calling me after hours to discuss test results during my pregnancy. I had a difficult one with my first and she is making my second pregnancy a much less stressful experience just by being engaged and caring enough to go the extra step. Thank you!
Everyone was super friendly and made me feel really comfortable. Victoria Gardner was the PA that worked with me and she couldnt have been nicer and more welcoming. She happily answered any questions I had and made sure I felt comfortable before leaving.
Very professional and caring team members at garden OBGYN. They seem to genuinely care about you and your well being. This is an OBGYN I’d feel safe and comfortable going to for years to follow.
This is my first visit with Dr. Are . She is very kind. Helping throughout the visit and explaining in detail what to do to help improve my health - even in general. Very helpful.
Worst experience ever! 6 appointments made!!!!! To get my nexplanon removed and for a consult. Everytime I went to each appointment it was either sorry the qualified person to take out the nexplanon is not here, we would have to reschedule. Sorry we can take the nexplanon out but you would have to come back for a consult. Mind you I would have to pay each time I come. I had an appointment at 8:20am on 6/25 ,they called to say sorry the doctor that was suppose to see you today had to go do a delivery, she should be back by 10am. Comes 10am sorry another delivery, we could reschedule. I asked for another appointment that same day in another location. They told 6pm in Commack, I took it. I called at 4pm to make sure I am going to be seen for removal of nexplanon and consult. Guess what???? When I got there. Sorry the doctor wont be able to do both today. Mind you I came all the way from Valley Stream. So unprofessional!!!!!UPDATE: I want to thank everyone who reached out to me to make sure I was seen and resolve the issue right away. They turned a bad experience to a positive one and that is what truly matters. This is what customer service is about! Thank you Patricia and Shawna for following up.
Commack Garden OB/GYN is very crowded and it takes a few hours to have everything completed. BUT its worth it. I dont have to make 100 different appointments, its all done in 1 and the hours are fantastic! Im very glad this office is so convenient for me.
They genuinely care about their patients. This visit was longer than normal but I got the care I needed. Thank you Garden OBGYN
THE P.A. Victoria Gardener is the best, she is so thorough and helpful! What a wonderful person to be working in obgyn! She keeps everything real and honest, and I respect that.
I was happy till today, I am new patient and had a follow up appointment today after 1 hours and 10 minutes waiting I just left , this is ridiculous, we all should have respect for our time , 15-30 minutes is understandable but not over an hour
Every time I go, I have a great experience! I always get all my questions answered. The environment is clean and friendly and I always feel comfortable. I have been with Gardeb OBGYN for over 5 years!! I appreciate all the help I get from everyone part of the staff.
I had a great experience with Dr. Are and the staff members, but beware that youll probably be seen an hour or two after your scheduled appointment time.
Everyone here has been very sweet and helpful :) thank you, I didn’t get the name of the girl working front desk tonight but she’s a gem !
Very satisfied with my appointment with Dr Are today. She answered all my questions and is very knowledgeable. Highly recommend Dr Are if you have any fertility questions or issues
All stuff are very friendly, empathic, they made me feel very comfortable, the waiting time was a little longer than Im used to wait in other offices so the receptionist apologized kindly for the delay. Very nice place and clean!
I am a new patient. This practice exceeded my expectation. Dr. Are explains everything all options. I will recommend this practice to anyone. Everyone from reception to providers. Top notch.
Special shout-out to Tracy from the main office. I needed help getting in touch with the Commack office regarding information they hadnt sent me. Tracy was really persistent in reaching out to them and honest in keeping me in the loop. Tracy was professional and kind. Thank you, Tracy!
They NEVER respond for my results. If no time for a simple call I dont recommend make a appointment here 👎NUNCA respondieron mis llamadas para saber de mis análisis.
Dr. Are gives excellent care. I am happy to say that I will be going back! The staff are great also!
I’m so happy I found garden obgyn! The staff is warm and friendly and they never keep me waiting! My ob Victoria has been thorough and always answers any questions or concerns. I highly recommend this practice!
Great office. Very clean and quiet. Each staff was really nice and helpful. I’ve always struggled with finding a OBGYN that I liked and I’m happy I found this office! They were really thorough and informative.
Dr.Are was there to help me. She did everything should could to find my diagnosis. Very caring and understanding. I would 1000% recommend her as a OB/GYN.
Amazing experience!! I’m so happy to be a patient here. Everyone was so welcoming and friendly!! Office is beautiful and clean!
It makes no sense how slow they are and the lack of communication within the office. Also they don’t answer the phone, I tried calling for two days straight so I could cancel my appointment and get my records to switch dr’s and they never answered. I wouldn’t recommend this office to anyone.
The staff was very nice and helpful, I normally hate never less dread going to a doctor like this but the doctor made it that much easier to see her and trying to see what the problem is.thank you so much and I would recommend them to anybody.
Absolutely love this office, I arrived early for my appointment and was taken in right away. The staff provided a very fast, efficient and thorough experience. Also this office has such a lovely decor.
Just saw Dr. Are, she was wonderful! Very friendly and honest. Explained everything to me. She didnt hold back. I appreciated that :) Thank you Dr. Are you are a gem!
Wish I can give this practice a 0 star. Staff are rude. They make you wait HOURS for your appointment. I once was waiting there for over 2 hours outside in the waiting room and then 2 hours waiting after my exam to be consulted by the doctor. HORRIBLE PRACTICE!!! Do not go here
I had Madison the PA yesterday during my visit. She was kind, helpful and I had an overall great experience with her.
I was very satisfied with my 1st time visit and all the nurses and doctors are amazing... i wish i could the Specialist that specifc day but hopefully next visit i will be able to as i would like to talk to her persianlly about somethings...
Beautiful, warm, inviting office. Staff treats you as an individual, not a number. They are welcoming, kind and efficient.
Bad staff bad experience bad operationThey gave me 2 appointments on Friday afternoon with Dr. Arminda Mauricio MD at Commack location (St Catherine wellness center) and I show up on time and the receptionist says that Garden OBGYN does not even come on Friday’s at all and also showed me the business card of Dr Gopika Nandini MD and said She is the one who comes to Commack location. They why was my appointment made with Dr Mauricio? Receptionist also said this has happened before that patients show up and return because no Doctor from Garden OBGYN show up at the specified Commack location. I called Garden OBGYN to enquire. First they cannot find my record with my DOB. Strange. Then they find me with my lastname and said the appointment was made by mistake. Mistake? twice?Stay away from this irresponsible group. If they cannot even manage appointment properly how can they operate well?
The office staff is very welcoming and overall the first encounter with Dr. Are was very pleasant, clear and informative.
Excellent customer service. Staff very friendly. I saw Dr Arie amazing person and very kind. I will recommend this group of drs. Thanks.
Dr.Gardener is so wonderful and so proactive she makes the experience so nice. Thank you so much. Best GYN I have met.
Doctor Are is the best . Very friendly and knowledgeable . She did my Pap smear and I didn’t even know she was done with the test .... the one test I am scared of she made it so easy .
Dr. Are was very informative about all of the different approaches to preparing my future self to be the healthiest possible with genetic testing and suggesting an early mammogram to obtain a base line for me to be able to compare to later ones in life.
Helpful and patient nurses. Dr. Nandini made me feel very comfortable and reassured!
I visit my doctor because I had a infection. She prescribed antibiotics for me. They did not send any prescription to my pharmacy. I am so disappointed and upset.
Super kind and considerate staff. Held my hand while I was scared and crying for a procedure. It went quick and fast. Amazing!
It is always nice when you dont have to wait a long time to see your doctor. They were all sociable and a pleasure to meet.
I loved this ob/gyn. The PA who saw me was the best! I feel comfortable and I was able to ask all the questions I wanted!
Dr. Are is the best in the business. She just seems to always know just what is going on with me!
Great staff friendly atmosphere short wait.very clean. Drs are personable and listens and asks questions.
Dont hav to wait, very courteous staff and comfortable environment and i get all female interaction which i prefer
Very pleasant staff makes you feel very comfortable during your exams and answers your questions so that you understand the answers. Great place 👍
The staff are so friendly and supportive! I feel completely safe and comfortable going there for my annual checkup!
I could not have been more comfortable and treated more compassionately than I was at Garden! Hands down the best obgyn experience I have had.
I was very satisfied visiting Dr. Guta. She’s a caring and professional doctor. I strongly recommend her.
Amazing staff. Very easy to speak with. I felt comfortable every minute of my very thorough visit.
Never pick up phone, they don’t call for lab report
Wait too longOver an hour still cannot see the doctor
I met with Victoria Gardner, PA-C and she is excellent, very thorough and caring. 10/10
Best gyno in suffolk! I love the staff at Garden OBGYN
Wonderful staff. Victoria Gardner is the best.
Staff is super friendly and I am glad I found this place after relocating from brooklyn!
Awesome experience, very comfortable. Staff is very nice
This was my first visit with this practice. Everyone was very friendly and thorough.
The Commack office is always filled with friendly, helpful staff
Environment is clean and neat. Doctor is friendly and patient.
Very happy with Dr. Guta, very patient and informative.
Terrible staff and management. They also dont know who does what procedures where and when. If you can avoid coming here, please do!
Friendliest people I have ever met at their remote location in Commack.
Everyone was nice and it seemed clean. Good place to go!
Knowledgeable and friendly.
The Dr. Was very polite, patient and understanding.
Very sweet and understanding Doctor.
Very professional and personalized.
Been a patient here for years!
Everyone is so friendly. I went through my whole pregnancy with them and now my aftercare. I really feel valued as a patient and never rushed.
This time in this office the attention was good and they explained me very well because thanks to an angel like Laura the one with the xonogram has helped me a lot with the Spanish language since nobody speaks Spanish and they dont explain anything to you, they dont give you any recommendations They tell you what to take. But thanks to Laura I have stayed with them. Im just going for her. The rest is true negative comments about insurance copays and charges.
Total reviews rating 4.6
133 Reviews for Garden OBGYN Commack Long Island Gynecology 2023:
Review №1
2021-12-23I love this location and staff. Maria the medical assistant is always super sweet, the young receptionist is really nice and so is the sonogram tech. Appointments are pretty much on time, Ive never had to wait more than 10 minutes past my appointment time. Victoria Gardner, the P.A Ive seen for my last 2 appointments is really nice and answers any questions and I plan on sticking with her through my pregnancy. So far only good things to say about the Commack location
Review №2
2022-06-11Dr. Are seemed like a nice person but a bit timid with asking questions. Im a Talker anyway so she got alot out of me with just one question so it might just be on my side. 😆. The nurse was very nice and the front desk person was very nice and helpful. The ease of making the appointment was very good. I also like the fact that I can text them and get a response back without having to call. Im giving it 4 stars only because it was my first appointment and all seems well (for now). I hope all my future visits go well like this. The other OBGYN I had had very bad bedside manner and didnt listen to a word I had to say but Dr. Are listened to me. So it was a good experience for me.
Review №3
2022-03-25Great doctor with wonderful, caring staff! Everyone was so professional, polite and pleasant during my visit. I didnt have to wait long and they answered all my questions and concerns or pointed me to the right people who could help me. I highly recommend this office and this doctor!
Review №4
2022-01-25There patient care is awesome but their customer service is bad. They push you to text for appointments or anything else but stop texting. I tried calling to get someone to talk to but no one is picking up or I get a pick up/ hang up right away. Ive been trying to get a hold of someone for 2 hours. I tried giving them the benefit of the doubt that the person on the other side of the text messages went to lunch and will be back, but I have gotten no response. I also emailed and nothing. Once you get your appointment the service is nice. Getting anything else is like pulling teeth.
Review №5
2021-11-19Everyone was so nice to me & my family. The office was very clean & nice! The Doctor & staff walked me through my exam, they explained everything they were going to do, before they did it. They were gentle and nice to me. I told all my friends at school about this office & the nice staff. Garden OBGYN is now a place i can grow up with, an into my adult years to come. I highly recommend this place to all, young girls like myself for their first experience !
Review №6
2022-02-28All I can say is wow. I won’t change my initial review because NP Gardner is still amazing. But even with amazing care from her I will not be staying at this practice. They are super unorganized. Canceling appts the day before and then having trouble accommodating you. Their billing team is incompetent. Every time I go to my appt I have a copay. I pay this copay before I receive any service. Well I receive a bill with no breakdown so the first time I reach out to get information that person tells me my insurance charge me an extra 15.00 on top of my copay. Okay that’s was fine but garden obgyn was charging the full copay again. Asked for it to be fixed nothing. Maybe like a week or two later some woman leaves a voicemail saying to call back about an urgent matter. I’m 17 weeks pregnant just took part 2 of my nipt so I get all worked up because I’m thinking somethings wrong with my baby. Nope she called about my bill in which they billed wrong to tell me disregard the call as she see there a mistake. Thank you for giving me a near heart attack to tell me it was a mistake. So after all that I will be leaving their care. Trust me don’t waste your time here get care from a place that more efficient and cares.
Review №7
2022-04-26Dr. Are is fantastic and very kind. she takes her time with you and makes you feel comfortable. she never rush me and always gives me the best advice for my pregnancy. answers all my questions and concerns.
Review №8
2022-02-05When you actually get a hold of someone the service is great. The nurses, PA’s and doctors are literally so sweet, I also love all the sono technicians. They are kind and empathetic. However everything is completely disorganized. I had an emergency the other night, I needed to make an emergency appointment. I was on HOLD for over two hours, the auto message kept directing me to use their Klara texting portal. So I did, except no one got back to me. They claim you get faster response times. I initially called at 1 pm was on hold for two hours and then waited on the text app and didn’t get a hold of anyone until 6:30 when I tried calling again. When I finally got them on the phone, they were so nice and apologetic about the wait. They got me in an appointment right away. The next day comes and I get a text from my pharmacy saying that my medication was ready to be picked up. Huh??? I never knew I needed medication, so at this point I am so scared because I have no idea why they sent this specific medication through. I called to find out and of course I was on hold for about 30 minutes for them to have to apologize to me again for sending my medication in without even telling my results from my blood work first. I had to go back on Friday for more blood work, and they told me they were going to send it stat and that I would receive my results tomorrow (AKA Saturday). I called just for them to tell me the lab technicians don’t work on weekends and I need to wait until Monday. I am so upset. Why would they send the results in stat just for me to have to wait the whole the weekend.Overall, great doctors and staff, but awful customer service if you need to call or get answers promptly.
Review №9
2022-04-20Incredible staff! Love this place so much, recommending them to everyone I know. I live over an hour away from this office, but the trip is worth it because of the wonderful staff and doctors. Very kind, helpful, knowledgeable and thorough.
Review №10
2022-02-21I found out I was pregnant and decided to take my second pregnancy here. I was 4 weeks pregnant and was told to come down anyways. They took my blood, performed a sonogram, and other test. This always took a little over TWO HOURS!!! no call about results either, you HAVE to make an appointment in order to receive it. I was told to come down every 3 days for blood work? But decided I would come every 6 days instead and even then, it wasnt enough to tell any difference. The worse part?? THEY LOST MY FIRST BLOOD WORK RESULTS!! THEY COULDNT RETREIVE IT ANYWHERE! I had a full blown anxiety attack in the office because every time I would go for hopefully good news, it was always its too early, ALL THREE VISITS I WAS TOLD IT WAS TOO EARLY FOR ANY INFORMATION. Why make a mother suffer with the same news every single time rather than coming back every MAYBE two weeks? and to loose blood work? unacceptable. I wouldnt trust them with delivering my child.