Gatecom USA in Flushing
Location on the map
Flushing, Queens County, New York, US
Other Computer store Nearby:
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4.8 ·(59)from this place 2 mi
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4.7 ·(65)from this place 3 mi
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With the yellow paint exterior and the shelves topped off with the latest software and hardware, the place looks like a surf shop for computer nerds. The owner is friendly and experienced in computer repairs and great at suggesting what you need. Of course, you are free to make your own decisions and the grey hair professional respects that. If you want to hear stories relating to computers and insurance companies, Max is your guy! Who doesnt like a guy who can build relationships with their customers? I will definitely recommend Gatecom USA. The prices are reasonable too!
Rating this store 2 stars because while they did fix a laptop in 5 days which is now working okay, they keep extending the date my computer will be fixed:They told me it would be done in 9 days, but after waiting 11 days I was told that the arrival date of the new motherboard they ordered was delayed. They did not even update me on that. The next day I am told they got the motherboard, but it was corrupted so they need to order another one. This is the second time they extended the date my computer will be fixed.I will be writing another review if I even get my computer back in the half a month time it will take them to order and replace a motherboard. I have been very patient with them, but at this point I am wondering if I will even get my computer back fixed.
I have a 2007 IMAC that crashed so I had to do a hard shut down since the screen was frozen. When I tried to restart computer the screen had lines. I went to apple store and a Genius said it was the video card and not worth fixing it since it would cost several hundred dollars to repair so I might as well buy a new computer. Then they offered to recycle my computer for me.Well let me tell you I went to Gatecom USA who repaired my computer in just 3 days and it cost less than $200 to repair video card. Knowledge, great service and a very friendly staff. I highly recommend them.
A friend of mine recommended this place when i told him i had problems with my computer. they were able to diagnose and tell me how much it will cost the same day. prices were fairly reasonable and i was able to pick up the computer the next day. i will definitely recommend this place to my friends,
I only wanted to buy something to hold my phone in my car, but these guys recommended and convinced me to buy a holder that also acts as a wireless charging dock! i didnt even know such thing existed and now my phone never runs outta battery even when im driving for hrs. will definitely recommend these guys to my friends and family.
I would give no stars! Very bad store. I would never go there again. first very expensive, second very greedy, third, not professional and does not know how to fix Iphones!!! I paid $70 for a screen plus$100 for my Iphone to be fixed he said $100 if fixed and $30 if not. The iphone stopped working after 10 days and he did not wanna do anything!!!! I did not fix my iphone to work for 10 days!!!!! very bad store. looks for money only!!!!
Really? Dont ever visit this store for your inquiry.I really wish i could give this store a minus star.. I had to ask a question about PC problem and he gave me the look of what the hell is your question and please dont bother me im like..are you serious about doing the business? Oh man. I would never and ever visit this store again for any PC related matter.. I recommend you guys to avoid this place at your best. I would rather not have a PC in my life.. hated this place so much. NO COMMENT.
Rude Rude Rude customer service. I asked for tape for the box I was shipping, clerks response one is enough. I asked for him to place it anyway and he yelled at me. Saying it wasnt his job. I asked if he wanted money for the tape, he said he didnt want my money and would not add the tape. When I said the items in the box are my responsibility, he finally added the tape. All of this for tape!! He doesnt like to be bothered. The first time I went in I needed a box and paid for it. He said I shouldnt come in to ask for these items as he has work to do. So why not say I dont have those items to sell? Instead he is nasty to customers. Do not bother with this place. Customer service can be found else where.
Total reviews rating 4.4
42 Reviews for Gatecom USA 2023:
Best services in New York. Took care of all office computers for a Medical office, and was able to work with EMR services to build the right computers. In addition, they also takes take of home electronic equipment. Very professional, friendly, and excellent work. Using these services for 5 years and I have no complaints.
Be weary when buying equipment or replacement parts from here.Every part Ive bought from here is either very old, used, or low quality that breaks within a few weeks. They dont exactly take responsibility for selling you junk either.Ive purchased 2 replacement chargers and a usb power brick that all broke within a few weeks of usage. When going back and explaining the best they offered was a very small % discount on buying another replacement from them thatll likely just break again. No thanks.Theyre nice guys which is why I kept coming back but its pretty dumb that I have to cross my fingers and hope the part they give me will last more than a few weeks.
Was able to find the parts for an outdated and hard to find mini USB port to replace the broken one on my older device. Was able to replace and fix the issue in a timely fashion. Was very upfront about challenges and cost with my case. Repair were done at a reasonable price. Thank you.
Professional service, friendly staffs and reasonable price. A laptop charging problem fixed same day. In and out in 30 minutes. Well satisfied with the visit today. Will definately visit again in the future if the need be. Thank you for the great service.
Between my wife, my two sons (in their 20s) and myself, weve had a number of computers over the last 20 years. Not surprisingly, weve had a number of repairs. Some of the shops we used have gone away, but I honestly found them to be pretty good. Then I tried Gatecom, and have never gone anywhere else for repairs. Its the place to go when your hair is on fire and you are desperate to get your computer working. Max is calm, and reassuring, confident and professional.Repair costs do seem considerably lower than most, and Ive never had to bring a computer back because there was something not done right. But the first time I brought a computer to Max, I got a call later the same day. He told me what was wrong and what it would cost. I asked how soon it would be ready, and he said I could pick it up now. I cant imagine a better place to get a computer repaired, or to buy one. Prices are very good, and you can talk to Max and tell him what you want to use the computer for, and he will help you find the right one for you.Today I brought in my sons Mac to replace his hard drive, and got a much better price than the price he had been quoted at another shop. I wouldnt think of going anywhere else.
Ive always seen this store passing by northern but never once went in. All i needed were some AA batteries and i ended up buying a keyboard, a mouse, and the selfie stick for your phone. The owner of the store with the grey hair is so nice and i ended up having a conversation with him for like 20minutes. I didnt know they did repairs on basically everything. if any one of my electronic devices or computers are not working ill definitely come back here to get it fixed.
So...we called if they can fix our play station 4 because the fan stopped working and they said bring it in and we did .They did perfect job in few days plus they are very nice people as well and trust worthy for sure .I’m bringing my iPhone to fix my screen too !I’m glad we found them .Thank you Gatecom USA !!!
They fixed 2 iPad minis for me, and I couldnt be more satisfied with the results! Theyre personable, friendly and I was super impressed when after theyd already called me to say my iPad was ready for pick-up, they called me again to let me know the store would be closing soon. Now, thats great customer service!
Dropped and cracked my screen of my s7. Didnt have any insurance policy so I opted for a shop that does repairs. Saw some good reviews and I was able to get my phone fixed up and running in no time. Id definitely come back for repairs on my other devices in the future. Great service!
An awesome staffs who are knowledgeable. Most of all, an awesome price for high quality merchandise. I really would recommend this shop.