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Phone: +1 718-888-2000
Site: http://www.gatecomusa.com/
Opening hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–5PM
  • Sunday:Closed
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Total reviews rating 4.4

42 Reviews for Gatecom USA 2023:

Review №1

2022-01-24

Best services in New York. Took care of all office computers for a Medical office, and was able to work with EMR services to build the right computers. In addition, they also takes take of home electronic equipment. Very professional, friendly, and excellent work. Using these services for 5 years and I have no complaints.

Review №2

2021-11-17

Be weary when buying equipment or replacement parts from here.Every part Ive bought from here is either very old, used, or low quality that breaks within a few weeks. They dont exactly take responsibility for selling you junk either.Ive purchased 2 replacement chargers and a usb power brick that all broke within a few weeks of usage. When going back and explaining the best they offered was a very small % discount on buying another replacement from them thatll likely just break again. No thanks.Theyre nice guys which is why I kept coming back but its pretty dumb that I have to cross my fingers and hope the part they give me will last more than a few weeks.

Review №3

2021-07-14

Was able to find the parts for an outdated and hard to find mini USB port to replace the broken one on my older device. Was able to replace and fix the issue in a timely fashion. Was very upfront about challenges and cost with my case. Repair were done at a reasonable price. Thank you.

Review №4

2020-09-11

Professional service, friendly staffs and reasonable price. A laptop charging problem fixed same day. In and out in 30 minutes. Well satisfied with the visit today. Will definately visit again in the future if the need be. Thank you for the great service.

Review №5

2018-08-01

Between my wife, my two sons (in their 20s) and myself, weve had a number of computers over the last 20 years. Not surprisingly, weve had a number of repairs. Some of the shops we used have gone away, but I honestly found them to be pretty good. Then I tried Gatecom, and have never gone anywhere else for repairs. Its the place to go when your hair is on fire and you are desperate to get your computer working. Max is calm, and reassuring, confident and professional.Repair costs do seem considerably lower than most, and Ive never had to bring a computer back because there was something not done right. But the first time I brought a computer to Max, I got a call later the same day. He told me what was wrong and what it would cost. I asked how soon it would be ready, and he said I could pick it up now. I cant imagine a better place to get a computer repaired, or to buy one. Prices are very good, and you can talk to Max and tell him what you want to use the computer for, and he will help you find the right one for you.Today I brought in my sons Mac to replace his hard drive, and got a much better price than the price he had been quoted at another shop. I wouldnt think of going anywhere else.

Review №6

2018-06-15

Ive always seen this store passing by northern but never once went in. All i needed were some AA batteries and i ended up buying a keyboard, a mouse, and the selfie stick for your phone. The owner of the store with the grey hair is so nice and i ended up having a conversation with him for like 20minutes. I didnt know they did repairs on basically everything. if any one of my electronic devices or computers are not working ill definitely come back here to get it fixed.

Review №7

2020-06-12

So...we called if they can fix our play station 4 because the fan stopped working and they said bring it in and we did .They did perfect job in few days plus they are very nice people as well and trust worthy for sure .I’m bringing my iPhone to fix my screen too !I’m glad we found them .Thank you Gatecom USA !!!

Review №8

2019-01-11

They fixed 2 iPad minis for me, and I couldnt be more satisfied with the results! Theyre personable, friendly and I was super impressed when after theyd already called me to say my iPad was ready for pick-up, they called me again to let me know the store would be closing soon. Now, thats great customer service!

Review №9

2017-03-03

Dropped and cracked my screen of my s7. Didnt have any insurance policy so I opted for a shop that does repairs. Saw some good reviews and I was able to get my phone fixed up and running in no time. Id definitely come back for repairs on my other devices in the future. Great service!

Review №10

2021-12-18

An awesome staffs who are knowledgeable. Most of all, an awesome price for high quality merchandise. I really would recommend this shop.