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Phone: +1 516-561-7213
Site: https://stores.bestbuy.com/ny/va...
Opening hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–7PM
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Total reviews rating 3.2

11 Reviews for Geek Squad 2023:

Review №1

2021-05-01

I made an appointment with the Gee department for 11:40am. The gee service man was extremely rude when I told him that I had an appointment. He began asking me for the conformation and when I showed him my phone he needed more proof and asked me for a voice mail then he looked for my name in the computer and said he did not see my name. Right then I asked for his manager. The manager was a little better and told me my appointment was made for the bay shore store. I was turned off by the first guy and decided against going to the bay shore store. I will look for a different repair shop. Best buy suck and I refuse to give them anymore services

Review №2

2018-07-28

Went in to have my iPhone battery changed. Tiffany was helpful, cheerful and very professional. Mike who appeared to be her senior was helping her out and did a great job. Very happy with my experience.

Review №3

2018-09-23

Excellent service, guys were very helpful. My only issues was I had to wait 40 mins to be seen even with my appointment. That was due to there being only one staff member available to help. Other than that, Im pleased.

Review №4

2018-04-30

I had an appointment with geek squad for inhome service ..they wait until the last day to call you that they cant come because they didnt find the parts for the repair..... they had almost a week to order it ...and i already take a day off from work.......realy shame on you geek squad ......its not the first time........

Review №5

2018-02-26

Extremely horrible when you wanna call them. They dont answer the phone when you call.When youre there in person they are very unprofessional and they dont take care of the stuff thats given to them.

Review №6

2019-10-30

They didn’t fix my computer and they never notified me until I went over there. Waste of time.

Review №7

2019-10-09

They dont fix Samsung Galaxy watches

Review №8

2019-07-26

Cant get in touch with cust svc

Review №9

2019-08-18

Awesome

Review №10

2019-01-30

Quick service knowledgeable staff

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