In-store shopping
Yes
Gem Pawnbrokers in Astoria
Categories
Location on the map
Astoria, Queens County, New York, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 718-721-0058
Site: https://www.gempawnbrokers.com/
Site: https://www.gempawnbrokers.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:Closed
Gem Pawnbrokers in other cities:
Comments (199)
Always welcome to Gem on Steinway with joy and a big smile, Sincevday oye Judy have always treat meWith honesty, fair and respect. 100% recommend to do business here, you WONT regreat it. Thank You Judy!!!
I was referred by my Dad to come to Gems . He told me there was no other place to pawn your jewelry better than Gems. This lovely Lady Judy was A wonderful help . Im definitely coming back everytime I need help purchasing pawning or selling jewelry !
Easy and fair loan on my device. Amazing customer service.
I went to Gem to sell some silver and really know what to expect, but I was pleasantly surprised. With friendly and professional help by Elias, I found I was comfortable with the experience. He explained everything to me as we went along and I was pleased with the price I got. I highly recommend Gem and would most certainly go back.
Awesome place to take your gold and silver, they also take electronics and designer bags and give you top dollar for it
So I came here today to sell a few pieces of my jewelry and worked with Judy who was honest and amazing. I was also super excited that I was giving 25% more then what other Jewelers would have given me. I would totally recommend them and I will definitely be returning to sell a few more pieces of my jewelry. Thank you so much it was a pleasure doing business with you today! They have also been in business for a long time so not only are they reputable but honest with you and I totally appreciated that as well. Definitely go to them you wont be disappointed
Super easy and straight forward experience with great results. Very trustworthy and would highly recommend for any selling needs! Judy was wonderful, go pay her a visit!
My name is Anna Hadjikostantis. I have been a GEM costumer for a long time.I always got great customer service from Judy. She is always very helpful. She explains to me different options to use. I always feel very comfortable with Judy. Judy was and is a very genuine person. I had mentioned to her I might have breast cancer. She stopped the transaction she was doing and said to me God will always be there for you and not to be afraidGoing to a pawn shop is not the greatest thing to do, with Judy though being an excellent agent it make the experience an easy process. Thank you so much Judy. I look forward to doing more business with you.GEM is extremely lucky to have you.
Gem Pawnbrokers are the best! Ms Judy was very nice and helpful. No wonder she’s been with the company for decades. Go here, you will not regret it! Great to do business with them.👍🏼
Judy was amazing and efficient in getting my loan to me. Amazing service and made me feel safe leaving my item in her care. Thank you!
Best business in town.. loving and caring company always does anything they can to help you in the best way possible … very welcoming .. would recommend 100% to anyone and everyone
Judy is honestly the best. In every way! She always treats me like family when I come in and always asks about my life and how I’m doing. That, on top of fantastic service. She always makes sure she’s giving me the best deal. Thank you so much Judy!
The best service I’ve ever had, she was very patient and helpful Im very grateful and comfortable with the loan I was given.She works with you and makes sure you leave there content.
I worked with Judy who is wonderful very helpful and professional. The best consumer service I have ever received in my times of need. Thank you so much😊
Judy always hooking it up. I didn’t want my Rolex chain, gave me the best price. Thank you so much. You guys have to check this place out.
Just had an amazing experience at Gem Pawnbrokers on Steinway St. in Astoria. Judy was AMAZING! She helped me sell my piece of jewelry with ease. She was also very informative and made the entire process so easy! I will definitely be coming back to this location going forward just to work with her.
Came here for the first time to sell a few items. Judy was very patient with me and gave me a very reasonable price! Would totally recommend this place to anyone who wants to sell any items for a bit of cash!
Pawning stuff is always a difficult choice to make and a possible heart wrenching event. Gem makes it easy. I received multiple text, email and call to keep me updated on the progress. And I cant say enough about Judy... the angel behind the glass. Professional, knowledgeable and caring. THANKS Gem and Judy.
I went in there to get a loan today and Judy was amazing at helping me get the best amount loan I could get. She was amazing and I greatly appreciate her work. Love this place and will do business here again.
Judy R. was of extreme help. We talked, we laughed, and even got serious. Thank you Judy!
Great experience at Gem on Steinway. I highly recommend. Judy was able to go through the items I brought in and tell me what was gold and diamonds - I had several items from family members and I wasn’t sure exactly which metals/stones they were. She offered me a very fair price and I’m glad that I came here! I went off of the other reviews and I’m glad that I considered that when choosing where to go.
Great place and great guys! Very reasonable with pricing. Mr. Santiago was so nice and hilarious. And was so his counterpart! (Can’t remember his name but tall hilarious guy) Definitely will be my go to pawn shop!
Judy at Gem is awesome. I was helped by her, but also Vicki and Jonelle, all of whom were polite and efficient. I much appreciated the fact that they got my deal done with minimal stress. Judy made me feel much better on a day that was not great otherwise.The practical things are also in order. The store is clean, and the location very accessible, and ideal for me, as I live down the street.Thank you to Gem!
I had a terrific experience with Judy & Jonelle were so sweet and they both worked with me to get the max amount on my loan and also helped me out when I needed an extension on my loan. Seriously amazing people with big hearts can t stress it enough! Highly recommend them and this place.
Kalesha was such a big help when trying to sell two rings I was trying to get rid of. She was so professional, friendly and although I was expecting a little more money in return, she did the best she could to meet my needs. I would definitely come next time and definitely recommend this place.
Judy was very hospitable, personable, kind and very helpful. If you get Judy she will take good care of you.
Judy was very friendly professional and helpful very good experience would recommend it to friends
Brandon was in covering someone today and I had a great experience. Friendly, straightforward and since it was my first time at a pawn shop, very open with sharing the process. Thank you!
I went here on a Wednesday and it just so happened that the district manager Miguel was there. He was really pleasant to talk to while he processed my transactions (I brought in several jewelry pieces). He answered all my questions about the process and worked really fast. I was pretty satisfied with the amount of money I got back and I would definitely recommend going here!
Great customer service! Definitely helped me out! Diana was amazing! Absolutely recommend gem pawn! Been doing business with them for nearly 10 years!
Judy was fantastic!! She took her time with my jewelry and answered all my questions. I got a great value too! Highly recommended.
I never had to Pawn or sell anything in my life. Being nervous i called first and spoke to a very nice lady named Judy. She was very polite & made me feel comfortable with coming in. When arriving at GEM i was greeted with friendly & polite service. I was able to handle my transaction in a timely manner & I am extremely satisfied with the service i received. I will definitely recommend this place to friends & family.
Judy is the best worker I’ve experienced so imany years.she very helpful and excellent with customer service treats me like family I’d like to think of her as Aunt Judy
Judy is the most kindhearted person I met in my entire life and I will never forget what kind of a worker and a human being she is
Judy was very helpful with me and very professional I will come here again in the future
Extremely friendly and professional, overly experienced and overall wonderful service, trying to accommodate you and your needs first! Highly recommend them over anyone else!
Had an amazing experience with Judy she was such a great help. She made the process super easy and seamless. Would definitely recommend this place if any situation comes up. Thanks Judy.
Great Service! Si glad i found this place especially now that we need the most! Service is absolutely excellent. Judy was great! I even got the first month of interest free due to the hard times we going through now
Great Customer Service!!! Top of the line customer service. Judy Rivas is amazing. Not only is she so knowledgeable, but she explains the value of your commodity.Ms. Rivas is a rare talent in the field of customer service. Would highly recommend.
Can’t say enough about Judy. Such a pleasure. She has been so helpful and accommodating with me. All my transacations here have been hassle-free. And they give you a good deal on your goods. Definitely see myself coming back in the future and definitely recommend GEM Brokers.
You can find one of the most nicest, patient and respectable New Yorker at the Queens site on Steinway.
Im not surprised to be reading all of these great reviews about Judy. Im glad that im able to add to them. My personal laptop suddenly stopped working so I stopped into Gem in a hurry to purchase a new macbook. She was extremely nice and helpful. Although I was in a such a hurry to purchase and use my laptop for work, she was extreeeemly nice and patient.She helped to make sure i was getting everything that I wanted in a Macbook. I may consider purchasing another from this location! Thanks again Judy!
Judy is amazing! Great Customer Service, very Helpful and attentive to everyones needs and to me, that is the most important thing to Trust someone or a good place like GEM on the hands of your valubles. 100% recommend
My first time selling jewelery - this was one of the four places and an online quote I went to. Judy, the manager was plesant, she explained things, she gave me good advice, there was no pressure. She also gave me the best price which was close to the online offer.I would 100% go back and talk to her. She made a pleasant experiece out of what was a little ...well - odd.
Been coming here and conducting business here for newly a decade. They’re have always been great to me! Andre and Diane are amazing! Definitely recommend gem to all!
Judy is amazing and always goes above and beyond to help! Anytime I need anything I always call her!
Judy was an amazing help and very patient. She answered all my questions with clarity. Very easy to talk to. Great Customer Service!
Took a while to speak w the person doing the transaction but once we spoke w her everything went quickly and smoothly.
Judy is the best person in the universe don’t loose her.she is always taking care of me and her other customers.
I had a great experience with Judy she was very nice and helped me out alot I would definitely come back
I had a really great experience. The lady behind the counter was extremely nice and polite. She gave me more than enough time to take out my Cuban link and she gave me more than what I expected.🤑
This location and the employees Ive personally encountered are the definition of Gems. Most notable is Judy who goes above and beyond in explaining how the process works, is thoroughly straight to the point and always gives the fairest prices. 5 well deserved stars for 5 star service!
The Best Pawn Shop in the World! Always Making me Happy! and The BEST service ALWAYS. Judy is The most Caring person i ever dealt with. 110% recommend
Judy was wonderful! Super helpful and friendly. She was quick and efficient. I’ll have to send my cousins here when they’re looking for guitars. :)
Super friendly staff and a selection that really impressed me—picked up a brand new 4K TV and going back to buy an espresso machine and musical equipment. Lori at the counter was super helpful.
Excellent customer service!!! Highly recommend!
The most beautiful person Ive ever met would only do business with her Ms Judy is a apple of joy I love her ❤I spoke to Aundre today 6/2/21Very helpful and pleasant
The First Lady who helped me was very rude and had a horrible attitude. I didn’t understand how pawning and selling worked exactly and she wouldn’t answer my questions. However the second lady who helped me when the first one had to “take a call” she was so nice and helpful hence the saved 3 star rating. I wouldn’t come back again if the service is usually like my first encounter.
Ms. Judy is a professional to deal with. I will recommend this place. Thank you Ms. Judy for your help! 😊
I’ve left my camera here twice because I was in need of quick cash and Judy was nothing but respectful and amazing! This business is amazing. Thanks again Gem! Nice doing business with you.
Always pleasant. Judy is always helpful and very considerate. She do her best to make the customers happy. Look forward to doing more business with her. 100% I recommend to do business with a trusted place as Gem pawnbrokers is
So glad to see very old friend of the family Miss Judy at gem pawnbrokers it’s been over 10 years and she still is lovely and wonderful as I know her help me out to the fullest as usual thnks again Judy much love
Judy is a very wonderful person. She takes her time with her customers and she always understands. If I could give her a Million Stars I would.
Judy Rivas the Branch Manager knows the true meaning of hospitality. Shes amazing.... she accomodates me excelllently makes me feel welcome right away. She walks me through their policies very well. True asset of your company. Well done judy.
Great experience always accommodating to me needs and giving me extra time to pick up. The best ever. Friendly 10000/0 percent recommend this place. Judy is also great and willing to help.
Gems Clerk Judy was very attentive as well as informative. My visit was satisfying. I recommend you all to great service. Great job Judy!!
I recommend this business to anyone who wants to sell or pawn. Judy is wonderful.
Just came to pick up something for my mother, and I had a really good experience. Judy Rivas was so nice and made the process so smoothly. I would recommend for anyone who wants to pawn something to come here. I even saved $10.
Excellent service. 💯 Recommend. Judy is great! Knowledge and Service greatest! Thank You!!!
Judy just eased my mind on my items giving me peace for the holidays thanks again.
Love this place! Judy is fantastic! Always nice and helpful! If you need a good pawn or to sell highly recommend coming here!
Judy is the best at what she does...Love the Astoria location. I always get the best value on my jewelry.Thank you JUDY👏
My family has used Gem for decades. They are fair, accommodating and friendly. Would recommend them to anyone. Judy, at the Astoria branch, is amazing, friendly and professional.
Judy is the greatest and is always very informative. This was a great experience in a time of need. I recommend their service to anyone looking for professionalism and great customer service.
Gem on Steinway is a very professional business, very helpful and friendly. Judy Rivas runs a a great business and establishes a very friendly comfortable environment. Highly recommend doing business here. Will come back soon.
Beautiful service got in and out no hassle or wait time, very helpful staff. I would definitely recommend to a friend especially to this person named Judy shes always been very helpful since day 1
Judy is the best, so helpful and friendly. Thanks so much for saving my holidays!
I love the customer service, The lady Judy did as much as she could for me, a lot of people won’t do that. I felt very satisfied when leaving.
Judy is the best .she is always there for and my family and always the same from 5 years ago and would follow her where ever sh works.she is a blessing to have at your establishment
Judy was very professional and really pleasant to do business with, she is fair and polite. I had a positive experience and will be going back in the future.
I was happy and pleased with the help I received with Judy Rivas! I sold a few pieces of my rings and I was happy. This is the best pawn shop if your looking to buy, sell, or pawn.
Great customer service from Judy! Would definitely recommend coming here for all your pawn shop needs! I’ll definitely be back. Thank you!
Juldy was amazing and we have the same name!! She was fast and polite. I’m very pleased with her customer service. She should get a raise!!❤️❤️
Elias working here was very helpful and professional .. I received great service I had scheduled a pick up and he was very welcoming and helpful
I went in there and Judy and jonelle were amazing they helped me out and made me feel like there was hope for that day so I can take care of a bill thank you both so very much very great full for what you do and stand for sincerely Christina.
I had never used this kind of service before, but Judy made the whole process very simple and clear cut. Very helpful, and I would highly recommend Gem Pawnbrokers in Steinway to anyone!
Great customer service. Judy was very helpful and treated me like family. Highly recommend this place! You honestly won’t regret it
Perfect experience Judy was beyond amazing she was such a sweet heart and caring , also Cindy her supervisor was a doll as well amazing place to bring your business tooHighly recommended
Came into gem pawnbrokers and Judy was the agent to help me, she was sooo great with helping me in my situation i will definitely continue to do business with her at this location and send everyone i know who is seeking a good pawn shop to come definitely am happy with the service recieved today
Excellent customer service. The lady who works there is very friendly and helpful. they give the best prices around. My go to pawn shop if Im strapped for cash. You cant go wrong with this company. This place is Safe and secure.
Excellent Customer Service and professionalism.Especially Judy... I couldnt ask for anything more
Great customer service. Judy always tsjes very good care of Mom and my whole family. Recommend 100% Always the BEST!
The Best Service in this Industry! I recommend 110%. Judy is always there to help you the Best way possible. I am a Gem lover for life.
Judy is wonderful!! Excellent customer service and extremely helpful. Exceptional to make it easy and pleasant!!!!Yvonne
Happy to be back in business with Gem and even happier to find Gem on Steinway where I was treated with professionalism, kindness and respect. Judy is the greatest! Very pleased and I recommend Gem 110%
I came here becayse i needed some cash quickly. I had never even been in a pawn shop but Judy made me feel comfortable about the parcess and gave me a good amount for a piece of jewelry. I will definitely use them again if i need to pawn or sell something!!
Judy is the Best! Great customer service and very happy now she got some help, welcome Jonelle she be just as great. 100% revommend
Judy always helps me out a she can. A great spot to visit when you need emergency cash.
Great customers service Judy was awesome, hooked me up when I needed the funds deff will be back
Judy and Joaelle were honestly a pleasure to deal with, made a fantastic offer, and made the entire experience enjoyable. Appreciate the chat along the way. Thanks ladies!
Im giving 5stars because Evrybody is so friendly and helpful .thanks to the manager judy for helping me out .so polite.i recommend this place ❤️❤️❤️
Such a Great place and Judy is a great representative. I’m very glad I made business with them :)I really recommend it.
Ive been going here for years including when they moved. Judy Rivas is honest and fair in making you loans been to other pawn brokers and unfortunately have lost a few pieces of jewlery Judy works with you and informs you when you might lose your jewlery I love that.
I would like to say the customer service at Gem Pawnbrokers is amazing it’s a very comfortable loving vibe it’s my second time doing business here and It will not be my lost I would also like to thank Ms. Judy Rives the branch manager for providing such a great service. Highly recommended
Im glad I came to Gem. Francisco was very helpful and made sure to give me the best price for my chromebook. Best pawn shop in Astoria - the store is safe, the staff friendly, the information clear. Would definitely recommend to a friend!
Went in today to sell my Apple Pencil and Judy was such help! She was able to help me and take care of me with excellent service! Would recommend this place to anybody looking to pawn, sell or loan an item
Judy was incredibly helpful and very kind. The place wasnt very busy for a Saturday afternoon. Great customer service!
A wonderful experience with Judy..she made me feel so comfortable...best Customer service I have ever experienced..definitely a asset to the company
Judy was awesome, very professional assisted me and answered all my questions with a smile on her face! I definitely recommend.
Wonderful place, great customer service, Judy helped me so much.. I love this location and will continue to come to this location now and near future. Thank you so much judy/Gem pawbrokers.
Excellent customer service by Judy will highly recommend coming back here and negotiate for prices reasonable ✅
I love this storeJudy she’s the best, great customer serviceThey have the best deals!!This store is amazingJudy is such a big help and delightfulbest customer service ever
Went to pawn my Xbox one. Spoke with Judy and she helped out with my questions. When I went in Francisco helped with me discussing my options and my values for my xbox. They will take care of you like youre family.
Judy and her staff are amazing. I love this place and they are so super nice!! I wish I could give them 10 stars!!!
I move 1789 mile from New York,judy like family only one trust with any loan and my jewerly,shes amazing and great friend love her great person and personality.She explain things thoroughly.Thank you !!!💖💖💖💖💖💖💖Judy for being awesome
Judy was amazing and so helpful with getting me the best value for my item. Come to her if you are looking to buy or sell!
This place is legit. They will not waste your time, have a fair system that will offer you the best possible price for your goods
Gem Pawnbrokers on stienway is a very good location. Great and customer service. Judy is very friendly and helpful. I recommend this pawn shop if you’re looking for fast cash.
Judy, is knowledgeable and pleasant. It was a pleasure conducting business with her.Thank You, Judy for your help.
Amazing costumer service, I was dealt with extremely quickly and diligently. Definitely will do business here again. Luis rocks thanks 🙏
Judy is the best she takes her time, explains things to you and shes extremely professional.
Had a very positive experience here. Judy is very professional and honest. I would highly recommend anyone to come here.
Great service!! Love the people at the front desk they always go out their way to work with you! I definitely recommend to all
I have been coming to them since they were on Ditmars. Judy has always been so pleasant and also has been helpful over the phone. I recommend this location yo those seeking to sell or pawn
She is very nice. Judy the bestShe is a very valuable asset to your corporation
Carmen Molina was very nice with me and very helpful I really liked the service in this store , thank you , and the ça hier Judi Rivas ,was very respectful and has a very good Costner service , thank you ladies for your help your made my day , keep doing your job the same way , keep your beautiful smiles
I got racially profiled here. I understand that not every person is honest, but you cant just tell some those are not yours. I feel sad because what she was saying wasnt true, I sincerely OWN the item I was simply trying to get a quote on and frankly I do not have to answer your inappropriate and intrusive questions. Just because you are latina and choose to follow a gender stereotype. You work in a shop in Astoria (a gayborhood). Of course I wear men and female shoes. Honestly she was probably jealous because she cant afford them. Goodness. I sincerely left there feeling bad for something that I shouldnt have. I went to EZPawn and they were so nice, and actually did their job. Why would I give you my state photo ID for your records if I was trying to pawn something that wasnt mine (where does that make sense). Just because someone doesnt look like what YOU expect them to look like doesnt mean that they MUST be up to something. Whatever, NEVER going back here or sending anyone.
Judy was awesome and helped me with what I needed quick and easy. Best pawnshop in New York City!
Always reliable, great costumer service, excellent deals I recommend Gem 100%. Judy always helping when we need
Just want to ensure that Mr. FRANCISCO Y., whom i had the pleasure of meeting at the Steinway location on Wednesday, May 29, 2019. The sevice he provided me was impeccable and friendly. I definitely felt that he had my best interest in mind when working to get me the nest best deal possible. My entore experience was made exceptional by Francisco and i plan on returning to GEM whenever necessary simply because of the sevice he was able to provide me.
Great customer service. Im a Gem family. 100% recommend
I had a great experience at Gem, Francisco was very polite and willing to give me a fair price for my iPad. Definitely would recommend
Judy Rivas Was very helpful and an amazing and caring person for her customers. Will definitely be back and I refer her to anyone that needs some understanding help
Very professional and friendly as well. Gave me a great deal on what I needed, would definitely come back. Recommended !
This place is Amazing! They will help you in your needs! Please looking for Judi . She will bring her experience and extreme costumer care!
Came here and was a lovely and fast experience. Judy was able to get me a great deal!
Well I was searching online for a computer/ electronics store that would buy used electronic gear. I so happen to come across this location for the Astoria/ Woodside area and was relieved by the level of convenience by the expertise of the merchant, Francisco. Would recommend for anyone looking to pawn off good electronic gear, or to also purchase useful tech.
I had a quick question and Elias was very helpful and courteous and answered my question promptly.
Judy was very helpful professional and friendly. The shop had a welcoming atmosphere.
This is best pawn shop in NY periodThey always try to make sure you get what you want and their attention towards you is awesome, they will also take their time in explaining thingsMy point You need help come here :)
Judy was amazing she helped me out and gave me great advice
Great customer service. Judy is the best
Great Customer Service! Judy is the best, really hospitable! Great deals and prices!!! Would recommend!!!
Wonderful experience and the customer service was phenomenal….. I’ll tell all my friends
Judy was so helpful and kind! I definitely recommend this shop
I had an wonderful experience the sales woman was so nice and very helpful I will be back I enjoyed the small talk while waiting
Judy Rivas is a sweetheart very helpful and kind always has you leave with a smile. I recommend Gem on Steinway 100%
Judy was amazing and super kind. The customer service was phenomenal and quick.
Ms Jusy was a great help to me, and she was very polite and even cleaned my jewelry for me.. thank you so much !
The ladies at Gem were very honest and polite. They answered my questions and offered advice to me. Very happy with the service.
I came to gem and saw a Judy and Alyssa they were very very nice I do highly recommend this place they help me out a lot , will tell my friends and tell your friends to come here
Great Service from the staff.Judy is the best.
Great service always give good price Julie is a excellent representative she greets with smile and makes me feel welcoming
Judy was very helpful and didnt intimidate me during the process , I will definitely be back again
I’ve never been to a pawn shop but Judy was very patient and kind during the entire transaction. I will definitely be back 🥰
Judy was very responsive, and very well spoken, need more employees like this
Always reliable, the best customer service. Judy is always the BEST! there when you need $$ . I trust Gem 💯
Judy was very helpful and friendly. She was very thorough and informative on the products I brought in for sale.
Judy was amazing great place great customer service I recommend to everyone one that needs a loan come here they will help you the best they can
This is my third time visiting Gem Steinway and it’s always a pleasure working with Judy she is the best! I can’t wait to visit again
VERY GOOD SERVICE. JUDY IS VERY FRIENDLY AND GIVES YOU THE BEST CUSTOMER SERVICE. I WILL NOT GO ANYWHERE ELSE.
The manager Judy Rivas was very helpful in gettin the right negotiation for my Gold. Communication wise she is excellent....
Excellent place when you need money no problem time to get your stuff back no problem very respectful and helpful good place nice people will be going there in the future I suggest others do the same
The manager I saw there was extremely sweet and helpful definitely looked out for me during this pandemic I was very pleased.
Gem Pawnbrokers was soooooo AWESOME! ESPECIALLY Judy. Service was impeccable and i got a great value for my dollar
Fast, easy, secure, fair and knowledgeable! Ms. Judy is always a pleasure to work with!
Best service and give me discontent Store attended she gave me the best service I’m going back again
Judy was super helpful, and nice. I recommend this place to everyone !!!!!
My experience with Judy is excellent . Judy is curtious and professional, a pleasure to work with!
Great customer service love Judy she always make you feel welcome
Excellent Service and ALWAYS reliable. Judy always there when we need.
Was introduced by one of my close friends ... walked in and Judy was extremely nice . Good experience. Recommend it !!!
Judy is the best. She’s so awesome she will help you so much.
Judy is very knowledgeable and helpful great place they should have 10 of her
Hands down Best pawn store in Astoria! Really friendly and Definitely ask for a Judy! She will take care of you!
Excellent customer service and very personable. I would highly recommend to anyone who wants a good price on the items they wish to sell or pawn.
Excellent service by Judy ! Highly reconnect!
Judy was great.Very polite and helpful.
Judy was so helpful with helping me with a personal item I didn’t want to lose but needed the cash for the week. Thank you again Judy Rivas.
If your looking for an honest and courteous place to take care of you Then this the one for you! Top Dollar!They give you more than what you expect! God BlessThem!
Great customer service and easy to deal with and very helpful Judy was a wonderful help.
Judy s always Well coming and give More than you expect ,Great business.
This place was very helpful. I got what i was looking for and they were exciting to do business with . I ledt with a big smile thwbk you Gem stone
Hi great place I love there customer service ms.judy is the best!! They treat they customers great.
Judy is very helpful person and have a beautiful personality inside and out ..... you won’t regret it ❤️❤️❤️❤️
I receive the best customer service from Francisco it’s was a easy and fast. Highly recommended this place I was in and out in not time.
Great experience. Judy was super helpful. Would recommend to anyone
Such a wonderful service! Judy the manager was such a pleasure to work with
The best place around. Always helpful and always understanding . Judy is amazing.
Total reviews rating 4.9
199 Reviews for Gem Pawnbrokers 2023:
Review №1
2022-08-08I had a great experience at GEM pawnbrokers. I brought in my lightly used guitar and received a great deal for it. The store is clean and staff very professional. I’d highly recommend GEM to anyone looking to sells items, jewelry or electronics. I will be back when I need to sell something else.
Review №2
2022-08-20HORRIBLE!!Have been a avid customer for years and on numerous occasions have has issue. I recommend going to steinway store or working with Judy in Brooklyn. The harlem store unfortunately youre just going to have problems (and remember they have your items). Horrible service, very unprofessional . You can get more money for your items at other locations and you get your items back, looking like they were all stuffed in a bin together . Beware of location!!
Review №3
2022-02-22I can’t say enough about the excellent service that JUDY provided when I went to her shop. I also learned that I had been ripped off at other places I had been to. She was so kind and patient and explained several things I had never known before. I received a great deal on my pieces of jewelry and I would recommend this place of business to anyone who is looking for an honest person. I certainly will return again as I totally trust JUDY. In closing all I could say is thank you thank you thank you. I just wish there were more stars I would give you 10.
Review №4
2021-12-29This is the second time I’ve worked with Judy, and I cannot express how appreciative I am to have had her on the other side of the counter. She brought an ease of spirit to an interaction that was stressful for me. Her wonderful nature and positive attitude are such a gift.
Review №5
2022-07-13Melinda and the manager Tom where the greatest help ever and you should come here if you need to ever get rid of anything because they are top notch in any pawnshop ever!!
Review №6
2022-03-09I came to Gem PawnBroker with my friend and met with Elias. He was so pleasant and very friendly. He explained to me everything from A to Z I will highly recommend this place and especially working with Elias. U will get the price rates I promise you. Remember ask for Elias he is amazing
Review №7
2021-08-19Judy is the best , she goes above and beyond. Always helped me and my boyfriend. Thank you so much.
Review №8
2022-03-18Judy in a hurry and kept under paying me do not go she started @ one price and lied even though I had the prior price written down what she had appraised. There is a Pawn in Sunnyside ,ny queens blvd they are ho est and pay more ,Judy very unprofessional sorry I gave her anything
Review №9
2021-09-01I can honestly say, working with Judy was an absolute delight and I dont think I have ever had as pleasant an experience before. Judy is an angel! She was extremely helpful and fair. From now on, Gem is the only option.
Review №10
2021-04-16Ive been going to them for years and every time I must say it is a pleasure to be taken care of superbly. Judy is fantastic, she always has been honest and courteous to me, she is a awesome help, when I needed it. Highly recommend them, I give them 5+ stars