In-store pick-up
Yes
Geneva Harley-Davidson in Geneva
Categories
Location on the map
Geneva, Ontario County, New York, US
Service options
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 315-789-7976
Site: http://www.genevahd.com/
Site: http://www.genevahd.com/
Opening hours
- Monday:Closed
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–5PM
- Saturday:9AM–4PM
- Sunday:Closed
Comments (114)
My sales experience at Geneva Harley Davidson was exceptional. I was given complete details of the different bikes I had in mind to purchase when I arrived. I must have drove AL crazy with 100 questions. What I couldnt see of the one bike they did not have on the floor, he answered all the questions I had so I was a completely informed buyer when it was time for me to make my decision. He then turned me over to Corrina who took care of the purchase in complete detail. It has always been a pleasure to work with both of them.After I made my purchase, they had the bike ready for me to pick up 2 days later on a beautiful Saturday morning. 20 miles later, I was smiling ear to ear, completely satisfied with my purchase. I put over 100 miles on the bike that day and was sorry the sun went down and temp dropped into the 20s. The following day I went to start the bike for a friend, but the battery was dead. Seems it sat on the floor too long and the battery went bad. I called Geneva Harley Tuesday morning, and Tim told me to bring it in early Saturday morning and they replaced the battery while I waited. I couldnt have been treated better. Top notch sales, service and parts and accessory dept. I will always buy my future bikes from Geneva Harley Davidson, as they go out of their way to make each sale special for the customer, then follow up with top level service as well!!
Really only one used bike? Girl was too busy stocking shelves to ask if she could help. First and last time here for me.
Visiting from PA. Great staff, friendly and welcoming greeting! Helped search for some apparel. Great experience!
Just recently had my bike serviced here. I worked directly with Tim. Great guy and extremely helpful, not to mention the price was way more affordable then expected. Anna out front hooked me up and took care of me with some fresh merchandise. Highly recommend these for any Harley needs
Never been there
The sales people acted like they couldnt be bothered to help even though we spent a lot of money on apparel. We were no impressed with their attitude.
Was on my way from Buffalo to Syracuse, my brake light switch shorted out, melted the wires and the plastic on the switch so it was leaking brake fluid and I had no rear brakes. Stopped in with no appointment and they took the bike in. Had the switch replaced, the wire harness repaired, and brakes bled out and out the door in less than an hour, and told me there was a recall on it and didnt charge me for the repair. This was on a bike that I bought used from a private individual. I could not ask for better service!
As a proud owner of a Harley Davidson, Im always looking for an excuse to stop by. Anna & the entire team are great to work with. Always greeted with a smile. Usually bring my 3yr old boy along, they always spoil him with toys and gifts. Almost starting to become a regular hangout spot. If youre looking for top-notch service, this is the place to go.
Didnt catch her name, but she was wonderful. Helped my husband pick out a nice pair of chaps! Answered all his questions and was very attentive
I was looking for girls size 5/6 clothes for my Granddaughter who has a birthday coming up. Also I was looking for a birthday present for my bf. Nothing quite hit the spot. Store was clean. Help staff helpful. Except, please dont encourage people to not wear a mask if they dont want to.
Went to get my lady the new 115 year anniversary zip up shirt. ( To match my 115 yr anniversary color blocked shirt.) Staff was extremely helpful and friendly. Even took the time for a little small talk. Great place, they make you feel right at home.
Geneva harley is always my go to harley dealer.
We are from the Buffalo area. While we were on vacation on our way to Geneva, we hit a rock in the middle of the road and it ripped the hardware for the kick stand off. Luckily the HD dealer was a few miles up the road and we had the best of service from the entire staff (even the little girl that was folding shirts kept me company). They had us back on the road in less than an hour and we couldn’t have been happier. I highly recommend stopping in to visit.
Friendly and knowledgeable. Great to have this type of shop close to home. Geneva’s Jem!!
They are good curious people and I would recommend getting work done there as well as buying parts there as well
Excellent staff. Very friendly, professional, yet personable.
I wanna buy everything
This review comes a little late, but better late than never!!!On 07/03/2019 I was traveling to a Motorcycle Club event in Rochester, New York when the worst thing on a motorcycle happened...Front tire blow out at nearly 80MPH.. I was given about 20 seconds notice before the tire went completely flat and off the rim..I immediately called the closest Harley Dealer and spoke with the Big Al on the phone.. He assured me not to worry they are expecting me and will get me up and running...I waited for a tow, arrived to the dealer around 1630HRS and watched them take my bike to the back and begin working on it...Around 1930HRS it was complete... Why did it take so long?? They found a problem with my rear tire as well and replaced it without me knowing about it and took care of all the warranty information with Harley Davidson...In addition to that, they submitted my tow bill for reimbursement from Harley on my behalf....Big Al, his wife, Kat and the Harley Tech, opened their doors to me, kept them open well beyond normal business hours to make sure I had an incredible weekend of riding trouble free!!!This type of service is not a dying breed, ITS DEAD!!! To find a dealer family orientated and so willing to help is a Godsend!!!Thank you Big Al and your staff for getting me back on the road!!Kevin aka KazooPunishers LEMCNYC Chapter - MSAA
My husband was looking for some new bags for his bike. He dealings with the two ladies at the store left something to be desired. They were short and rude. We will not visit that store again.
These people suck. We got stranded with our 2015 Harley Davidson Triglyde while going through NY on vacation. We got stranded when our shift linkage broke outside of Port Byron, NY. We called Harley Davidson Service Warranty and they gave us their number and the number of one other dealership. We were at a rest stop and could not shift. The woman in service told us she couldnt refer us to a tow company and if we even got there they couldnt look at the bike for two weeks!!! We ended up using Motorcycle Rescue out of Walworth, NY who was awesome and Harvs Harley Davidson in Macedon, NY. Both very professional, nice and happy to help!! We are from Virginia and we were on vacation. This dealership was a joke and I recommend taking your business elsewhere!
Very friendly staff.. Loved the dog... Shes beautiful! 🐕❤
Employees are always helpful and kind, and willing to help.
Very helpful and knowledgeable. Helped find the specific shirts I needed with the style of Harley Davidson Bike u was searching for in the sizes I needed. Thank you
Finally a friendly face !! Said hello to us as soon as we walked in offer drinks water, coffee, soda thats the way I Harley dealer should act
Stopped in for a poker chip and stayed an hour talking with the owner and manager. Friendly folks selling and servicing the best motorcycle line in the world.
Great placeMy little man 3yrs old thought I was going to buy him a new bike today
Super friendly and great service in the shop and store.
It was a fantastic place the people there are just so nice
Excellent staff. Friendly people great selection for apperal and parts.
Very friendly and helpful , always makes us feel like family
Salesman was awesome. So friendly, courteous, helpful and respectful. Nice place to shop.
Bought a helmet and a chip sales lady gave us a water and even called to find us a hotel room great place.
Very, very friendly staff, easy to find, lots of bikes,and clothing, decent prices.
Spent a couple minutes looking at a few bikes, everyone was very friendly especially Jim. Very knowledgeable fellow!
People are knowledgeable and caring and helpful even if it doesnt put money in their pockets they will do what they can to help TRUE bikers
Driving though the area and decided to stop in. Wonderful staff. Great place. Well be back.
Friendly fun and informative. Great specials and entertainment.
Owners are awesome... We were visiting from Ocean County NJ. They made us feel so welcome!
Great place to shop, the staff are super friendly and very welcoming!
Great place to go. They have everything you need and want. The staff is OUTSTANDING
I bring my bike here and they really know what they are doing. The staff is friendly and helpful.
Best Harley Davidson shop I buy my Harleys here no where else its worth the drive great customer service and great selections of bikes new and used and great clothes and accessories for your Harley
Lv their free food days and everyone so helpful and friendly that works there.
Awesome Staff!! VERY helpful!! Definitely RECOMMEND you go there!!
For a Wed.it was busy,the one person (Woman) who was working the retail desk was all over the place helping everyone
The best customer service ever... Especially from a Harley dealer. Such great people.
The Geneva Harley is the best! Great customer service and knowledgeable staff.
Only shop near Rochester that had the parts I wanted in stock.
Great service and amazing staff.
Very friendly, knowledgeable about their products!
Great service. Very friendly people to deal with.
Love the store very friendly staff
They were the best. And I ride a Wing. Great people.
Great people there,good freinds just a great place
Love this place! Great service and friendly folks!
Very polite lady ! I got a lady knome to go with my guy knome
Great staff great service and a great company!
Nice dealership, good selection of gear and bikes. Staff everywhere to help.
Nice people no bikes in state all
Very nice place to visit and shop nice people every helpful
Great place to get all your Harley Davidson parts and apparel.
GREAT PEOPLE AND CUSTOMER SERVICE JUST PURCHASED A NEW TRIGLIDE
The staff was super knowledgeable and helpful. You can tell theyre also HD enthusiast.
NOPE !!! The only friendly one in the entire store was the dog! Not used to being treated like that!!!
They have really great customer service n service department
Tim is wonderful & extremely helpful.
Nice looking store .will stop there again.
Always willing to help me out asap when needed.
Good customer service, variety of clothes!
Not only is this store Awesome it is also pet friendly .
Excellent Service And Staff. My only HAD shop..
The owners and staff are great!!!
Nice Harley shop...very friendly
Nice dealership friendly staff
People were great
Good people and helpful
Labor rate is fair poeple are great
Great place with great service!
Great service, thank you
Friendly, honest, knowledgeable staff
Excellent staff, very helpful
People always great love it
Friendly staff. Lots of parts
GHD is family
Very Friendly and helpful
Nice, but very expensive!
Just ok
EXCELLENT customer service!
Very friendly people.
I wanted every thing
Awesome service
Anna is a sweetheart!
Awesome service
Nice dealership!
Love this dealership!
Nice Harley dealer
Beautiful bikes
Great staff
Great Service
They rock!
Still the best
Easy Return
Friendly place
And parts to
Total reviews rating 4.7
114 Reviews for Geneva Harley-Davidson 2023:
Review №1
2022-05-21These are the rudest people Ive ever met. My wife and I were looking for a helmet for her, and no one helped us for over 20 minutes. I tried to get my bike inspected here, and the mechanic named Les threw a tantrum and his tools when he found out he had an inspection to do. I will never go near this store again. Talking to patients of mine over the years here, this guy is known to be an A hole. The whole store has a reputation according to all the other people Ive spoken to including my boss, who had very similar interactions. Steer clear.
Review №2
2022-07-02Awesome employees. Very helpful, shared maps of many things to do in the area as well as rides we can take.
Review №3
2022-07-02Very friendly atmosphere, my husband got to see the layout of the shop(as he is a Harley tech in Batavia)
Review №4
2022-06-05I was there to help a friend pick up his bike. Im sure its a great place if my friend keeps taking his there for service work..
Review №5
2022-06-20One of my favorite dealers to go to. Always pleased and a beautiful ride to get there.
Review №6
2022-04-15Nicely run place. Big showroom, pleasant people. Seem to be doing well. I get inspections there and if shopping for a Harley this is where I would go.
Review №7
2021-09-09I love this place. Great people, sexy customers that answer to Hey Bi t ch! I love it, best Harley shop in this part of NY.
Review №8
2022-04-16Visiting from Canada 🇨🇦 . Staff was very friendly. Store had an amazing selection of P&A also clothing, decor and pretty much anything Harley!
Review №9
2022-06-14Best selection of Harley items of any dealers around friendly staff
Review №10
2022-01-19Family Dealership that is Friendly and knowledgeable cant go wrong with these guys, everyone there is great to deal with!