Wheelchair-accessible car park
Yes
Gillens Expert Auto in Alden
Categories
Location on the map
Alden, Erie County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 716-937-9343
Comments (28)
Great place to get your vehicle serviced..treats you like family!!
Amazing service time and time again. Best mechanic/body shop around! Great prices great customer service.
Great people that bend over backwards to help you out in a tough time. Prices for service and parts are great and affordable.
Great service! Could have charged me $1000 for a complete exhaust replacement but instead provided an alternate solution that fixed the problem at a fraction of the cost.
Great service!! Always tell me what needs to be fixed before they fix it. They go out of their way to make things right.
Gillens does outstanding work, and they are great people to work with!
Super nice people! Never had a problem and always willing to help out if it’s an emergency.
Good friendly people, excellent technicians and body work
Down to earth folks, very knowledgeable in their work, clean place, quality workmanship
Great place And Great Body Shop And the people there are Very Cool
Exceptionally knowledgeable, honest group of professionals who do fantastic work!
Great family owned business!
Known them for a long time good people
Awesome very nice people!!
Good job at a fair price.
I love these guys!
The best of the best.
It was cool
Total reviews rating 4.9
28 Reviews for Gillens Expert Auto 2023:
Review №1
2022-05-02Gillens is THE place to take your vehicle. Extremely good mechanics that will give you a straight answer.UPDATE: Still the best place in the Alden area to take your vehicle.
Review №2
2022-04-21Dillons does excellent work theyre Fair theyre honest theyre good people I would be happy to send anyone to gillens
Review №3
2021-06-12I cannot say enough good things about this business. I had gotten in a terrible accident after someone pulled out in front of me and I was afraid they were going to have to total my car. Gillen’s shop was able to save my older (2005) car and they did so with care and pride for their shop. Lori made sure to call me to update me every step of the way with my repairs. They went above and beyond with fixing my car, even fixing a ding on the other side of the car free of charge. When I got my car back it was washed, waxed, vacuumed and looked brand new! Extremely professional environment, friendly and knew exactly what they were doing. My car runs even better than it did prior to the accident. While I was paying they even gave me gift certificates to a local restaurant! They treat your car as they would their own! Again, I cannot say enough good things, but will be recommending them to everyone I talk to!
Review №4
2020-12-09Went to Gillens for body work on my Gmc Terrain. The passenger door was dented and did not shut properly and therefore needed a total door replacement. Owners Lori and Earl were amazing from giving me an immediate quote to providing my insurance with the necessary paperwork. The work was done within the time frame promised and Lori called to update the status of my car throughout the week. The cost was reasonable and the door looks perfect. Highly recommend Gillens for their excellent service and professionalism.
Review №5
2021-07-12Going to Gillens for years for all our auto needs from mechanical to body work never disappointed...always a pleasure talking to Lori, Earl, and John.
Review №6
2020-01-03I have been coming to Gillens Expert Automotive since I had my first vehicle at 18. The level of service provided here is unprecedented, and the only facility that I feel consistently gives me the most accurate and careful service I can expect. I have, and will continue to recommend, Gillens to any of my friends and loved ones!
Review №7
2018-12-18Gillens has been our repair shop for many, many years. The level of service they provide is unsurpassed. They pay attention to every detail. Most important, they have integrity. We trust them. We would never trust our vehicles to anyone else and we recommend them highly and without reservation.
Review №8
2020-10-23Had my 12 year old Subaru touched up and a new windshield installed .It came out just like I expected and more and the cost was very reasonable . Looks like a new car again.Thank you.......
Review №9
2019-12-03Gillens has the home town feel of honesty and trust that they will do a good job. I was a mechanic in a small town before I moved here and this garage gives me the feeling I am looking for when having someone else do my work.
Review №10
2017-03-02Local family run business. They do a great job. Always give you the straight scoop on repairs and maintenance. Do really good auto body work too. We know a lot of people that go there and they all like they way they are treated.