Mask required
Yes
Gils Garage Inc. - Halfmoon in Clifton Park
Categories
Location on the map
Clifton Park, Saratoga County, New York, US
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 518-631-6700
Site: http://www.gilsgarage.com/
Site: http://www.gilsgarage.com/
Opening hours
- Monday:7:30AM–6PM
- Tuesday:7:30AM–6PM
- Wednesday:7:30AM–6PM
- Thursday:7:30AM–6PM
- Friday:7:30AM–6PM
- Saturday:Closed
- Sunday:Closed
Gils Garage Inc. - Halfmoon in other cities:
Comments (199)
I ran into car problems on my way to wirk6 at 3am. Called the garage later that morning & was able to bring it in later that day for an estimate. Promptly received a call with estimated costs and timeline for repair. They were able to coordinate ordering parts and completing repair ahead of anticipated time due. Communication is the key to their success and Gils Garage has consistently delivered beyond my expectation.
Gils was recommended to me and it was a great recommendation. They were honest and thats huge in auto repair. They are a little far-away for me, but for service like that, ill be back when needed. Oh and they returned my car to me clean and detailed..bonus!!
I had a great experience at Gil’s in Clifton Park. I had booked an appointment for new tires at the Burnt Hills location by mistake and left my keys in the drop box in Clifton Park.Gil’s recognized my error, picked up my tires in Burnt Hills, and had my car ready the same day.Great customer service!
Keith was very nice and informative and gave me options to reach my goals as cost effective as possible. Jeff M the tech is very knowledgeable and professional and did a great job fast. My brakes never worked as good as they do now that they repaired them. I had a great experience all the way through. A++.
The entire experience was very professional and pleasant. John, the service advisor, was great and answered all our questions and explained everything about the repairs they did.
Been going to gils for years always great service and fare prices never had any mistrust from them
BEWARE!!!! I paid Gils nearly $1,000 to repair my A/C and it stopped working within 3 weeks. When I took it back, they quoted me $1,500 to fix it. I took it to get a second opinion, and was charged $150 and told the last person to work on my car installed the part wrong. It works perfectly now that I took it to a trustworthy place.
My wipers were stuck at a 90° angle to the hood. I went to Gil’s and they got me in immediately . They determined the problem to be frozen linkage and let it sit overnight in the shop. I greatly recommend them because of their honesty and quality of work
2 separate locations yet same dependable quality service. I refuse to take my vehicle anywhere else!
The diagnostic tool with the text message alert and the link to the pictures was extremely helpful and proved that they were doing their due diligence. Communication throughout was awesome and the price was fair. I was not up sold on anything and will definitely be giving them my business in the future.
I have been a long-time customer of Gil’s Garage in Halfmoon. The prompt service, competent maintenance, repairs and diagnostics, and the. friendliness of staff are top notch. I know my vehicle is in good hands there.
Brought wifes car in because it wouldnt start no battery, they where up front checked all the electrical charging systems and determined it was junk battery, cost was good . People where very pleasant and honest. This is third time using Gils. So we are return customers for the last year.
The staff was very polite and professional and had a sense of humor, which is important to me. They were very honest and upfront about the issues with my car and called before doing any repairs. AJ was very thorough when talking to me, explaining everything that needed to be done. I plan to use Gils garage as my future mechanic for any car or have.
GILS GARAGE IS THE BEST HONEST AND UP FRONT. I have recommended them to plenty of people and they have worked on several of my cars for years, from my Corvette to my old plow truck they handle it all. They follow through and warranty their work.HIGHLY RECOMMEND!!!
A trusted business. Always feel like John is providing honest analysis of suggested repairs that are needed. Car is always fixed on time and accurately. Definitely recommend using Gil’s Garage.
Very friendly. Timely service. Thank you.
It seems that with each passing year businesses are less and less personal with the quality of service decreasing right with it. At Gil’s I feel confident that my car will be properly cared for. My thoughts were reinforced during my most recent visit - in which it was evident that this is not a business but a family that cares and takes pride in doing things right.
Great experience, no upselling me on anything I didn’t need
Excellent service. In and out in 15 minutes
Did a great job on my vehicle - very happy with service here.
They are very professional and they do a great job! My car is running great and thanks to them for noticing the leave clog in carburetor and telling me to now use moth balls to hopefully relieve me of the squirrels 🐿 and mice 🐁 problem. Theses pest are a pain for my car and I’ll try anything to stop them from using my car as a warm car home!Again thanks Gil’s Garage and Merry Christmas and Happy New Year!!!
Very kind and knowledge! Quick too
As long as Gils stays in Halfmoon I will continue to go there. The only reason I have not been there I. The last two years was because of free maintenance from Toyota. After being duped (shorter than advised of my free service) and being charged $249 for an oil change and tire rotations, never again.I used the drop off appointment when I dropped it off the young lady at the counter after I asked for a rough ti e it would be done said later in The afternoon, truck was ready by 1 pm, much earlier than I had expected. Thank you Gils you have a customer for life!!!!
Very accommodating, friendly staff. Great service
Great as usual...been using Gils for years!
Had my car ready when they said it would be, explained everything they needed to do, did everything they said they would and charged me fairly for the work. Cant get any better than that.
I would recommend Gil’s Garage to everyone. I have my sister and neighbor using their services.Outstanding work, ethics and customer service.
Paul, who is the owner at this garage, contacted me in regards to a poor review that I had left previously. He worked professionally with me through all the questions and problems that I had mentioned in my review, and we came to a mutual understanding in the end. He was extremely transparent with me about why I had the issues that I did and how he went about looking into the issues and resolving them. Paul is an extremely honest guy and will always work with you if you are having any issues with the service you received!
Very happy with their work
Gil’s has always been very good to work with. No complaints. Friendly, professional, and I generally feel that they provide good advice on whether something is required or just nice to have.
My wife picked up a mail in her tire, the team at Gil’s were quick to help me out on a Saturday afternoon right before closing by their willingness to inspect and plug the tire on the spot. Other local tire stores told me they couldn’t get to it until Wednesday. Thank you AJ and team for your kind help.
They are always honest and I never feel like I’m being taken advantage of at Gil’s. Thank you for fixing my car!
It was done in a professional and timely manner I’m very pleased
Gil’s Halfmoon is always trustworthy and reliable when they service my vehicles. Very professional staff. Wouldn’t have my vehicles services anywhere else.
Super dependable and honest. If you dont want to be taken advantage of this is the place to go. Id send my mom and sisters here.
Aj… was great to work with he’s a big assist to gil’s and I will be using these guys for all my automotive needs
Bear garage in the capital district. Been going to gils for more than 30 years. Cant say enough good about them
I have been going to Gils in Clifton Park since they opened that location. The staff are courteous, friendly and most of them know my name. They never try to sell you parts and services that you do not need. They will give you the status of your brake or tire life expectancy, or if you will be needing some type of part of service soon. If they detect there is an upcoming need for service or parts, they do not try to scare you into having work done. They will not tell you that your tires will blow off and your vehicle is going to implode when youre driving on the highway, unless of course thats actually going to happen then youll definitely get a warning. You may just want to buy a new car in that case.
Gils Garage has a very friendly and professional staff, and they’re a pleasure to deal with. They do top notch work, my car is running great!
They did an inspection of my vehicle very professional told me what I needed before they did any work and told me what I should do as far as other issues safety issues with the truck
What does everyone like in a repair shop? Trustworthy, quality, timeliness and cost effective. Gil’s always delivers.
Gil’s was pretty well-booked when I called, but when it was understood to be a brake issue, they got me in within two days! It took a day to repair and I’m confident they did a great job! Highly recommended!
I had my vehicle inspected here this past week and I just have to say the personnel were professional, courteous and friendly. My husband and I look forward to doing business with Gil’s in the future.
They were really great on calling me back to see if they could help improve anything that went wrong. very courteous n professional. i would use their service again.
Gils Garage was amazing! Right before leaving for a long distance road trip, I discovered I needed a new muffler. The quote from the shop I normally use seemed too high, so I called Gils. They told me it should cost a fraction of what I was quoted. They were able to fit me in the day before I left for my trip, even though they were booked up to the end of that week (I was so upset at being told the muffler might fall off during the trip, so Keira at Gills fit me in. Amazing!). The staff is super friendly, the facility is incredibly clean and the work is professional. I will be using Gils Garage for my future service needs on my car.
My car got a problem with the alternator and the truck towed my car from highway I-87 to Gils Garage Clifton Park, which is nearest my home. It happened on Sunday but this garage has a key box and note which are used after working hours. I left my car there then Monday, they started to look after it and promised service on the Wednesday. The car now is running good with 24,000 miles or 2 years warranty by written invoice.I also appreciated their service in professional, on time...etc and they communicated with my father who is English is only his second language with patience and kindness. I confidently recommend their service to everyone, my co-worker and my community center especially.
Gils was recommended to me by a friend some years ago. Theyre professional & courteous. They get the job done correctly & on time. I dont feel like Im being taken advantage of. I would totally recommend them! And their courtesy ride driver, Paul was very nice!
Rich and Scott are great mechanics who are always a pleasure to deal with!
Got in when scheduled,Called and explained problem and gave estimate and time frame.GREAT COMMUNICATION 👍.
I was so happy when Gils came to Halfmoon. I started using their service right after they opened. They always provide very good and very reliable work. One of my neighbors says. The same. Keith and John and all the staff are wife approved. And she usually will not deal with car issues. She likes Gils.
The entire staff is polite and professional. They not only repaired my breaks but also let me know of any issues I might not yet be aware of to look out for. They worked around my schedule and the two year warranty on repairs is so reassuring!
The folks at Gils garage did an inspection, pointed out the issues with the car and gave an honest opinion about the options are. Thank you!
I was leaving for a long trip and felt very confident that they checked the fluids and change the oil and took care of my tires plus they did an assortment of other things very very happy!
I scheduled an appointment to have the front end of my truck looked at due to excessive wear I had on my front tires. I had the technician look at the front struts, wheel bearings and alignment. The problem ended up that the tires that I had installed at a tire shop last year were not rated for my truck. It was explained to me that due to its “ heavy gauge rubber “ and my truck being of light duty that the tread was wearing excessively down the center.I will be scheduling a time in the early months of next year to have your people replace my tires with a recommended tire more suitable for the truck.I am very happy with the professionalism that was shown to me and will be making Gils my garage !!!
Had a nail in our tire. They squeezed us in on a Saturday. Unfortunately our tire was not in stock so had to wait till Monday. We had the car back Monday evening. We are now confident in our tires for our summer road trip this weekend.
Gils Garage does excellent work, quickly, and reasonably priced. We have been taking our vehicles to Gil’s for several years and have never had a problem. They have always provided prompt friendly service.
Satisfied Customer !I initially went to Gils for new brakes and an oil change. It took longer than expected and I left unhappy. The owner, Paul, reached out to me the following day and couldnt have been more apologetic, understanding, and helpful. He investigated my complaints and called me back with an offer to help in the future. I since went back and had snow tires put on my car. When I picked my car up Paul, the owner, was there and took time to speak with me again offering apologies for my previous experience. I cannot say enough about his commitment to customer service, professionalism, and sincerity. Thank you Paul I would recommend your garage to anyone looking!!! You went above and beyond and value your customers...Thank you to you and your staff!L St. Louis
My truck failed inspection e brake problem they dignoicy the problem it cost $1400 for the repair the owner was kind enough to give me a ride home and also picked me back up to pick up my truck thanks 👍
Staff was excellent with communicating, scheduling, diagnosing, cost, and parts. Great job making repairs.
Always recommend this place and have great things to say about it. The staff explains things to me in a way I can understand and they give you options for things like tires unlike a dealership where you get what they have and dont have a say in the price or quality. This is the only car repair place Ive been in my lifetime that I feel like I can always trust the staff to be honest and reliable. I can usually get an appointment pretty quickly too, and you can drop your car off the night before.
They were able to get me in on short notice. I dropped off my car in the morning and it was done by closing. I was away on travel so I paid over the phone and then we arranged a way for me to pick it up after hours. Excellent service. Would highly recommend.
Had a Service Engine Soon light to be diagnosed that became a wiring issue due to mice chewing. Also had a fuel filter change. Gils repaired the unplanned wiring and completed the filter change with in a couple hours for me. Professional service on the vehicle as well as their customer interaction. Not the first time Ive been there and certainly will not be the last.
Gil’s team did an outstanding job on my vehicle. I had my vehicle towed there for repairs to my transmission lines and cooler. They thoroughly explained what was needed to be done. Explained their recommendations to me in understandable terms. They did not try to pad the bill or up sell me unnecessary work. Even though I know there are a few issues that should be addressed in the future. And for that I will be taking my vehicle(s) there for all future work. There prices are reasonable, quality of work and service very professional, timeliness of the repairs impressive, and the overall experience I had with their staff made me feel like I mattered and I wasn’t inconveniencing their work load. I say thank you to the Gil’s Team you now have a new customer that will strongly recommend your services.
I have had many vehicles serviced at Gil’s Garage for 35 years plus, I actually knew Gil and worked with his brother. This family owned business is top notch in professionalism and integrity, they WILL NOT misrepresent the repair needs of your vehicle whether it be an SUV, Pickup Truck, Sports Car, or a youngster’s starter vehicle. I have recommended this quality repair shop to many relatives and friends with no one experiencing any disappointment in their repair experiences. Gil’s technicians are highly trained in the latest computer technology and the complexities of all automotive electronics. Do yourself a favor and trust your repair to this quality repair shop.
They changed alternator on the car very reasonable price they quote me and charged me the same price as told I am a Uber driver and would like to go there again and highly recommend .
I had them check the brakes to see if they needed replacing. This is the second time the car was in for this process. The brakes are still okay and they recommended me waiting longer before I replace them. Im glad I dont have to pay the money for new brakes if the old ones are still okay.
Good service, explained up front what it might cost, ordered parts immediately, kept me informed by phone during repair. Quick, and am happy with result.
Diagnosed and replaced failed fuel pump. Fast courteous and professional
I am very happy with Gils. I had a recent oil change, and they did a great job. My wait time was alot less than I expected. I recommend them highly!
Service was quick and done to specifications
Great service, reasonable prices.
Gils really knows their stuff! No matter the year of your vehicle, they do fantastic work thats done right the first time. It feels great knowing the repairs are rock-solid. They explain everything perfectly, and I always learn more from talking with them. I feel very good having mechanical work done here. Theyve helped my family and neighbors for years. Gils is the best!
On time service as scheduled. Pleasant greetings and waiting room.
Installed a new starter and repair front tire.
I brought my car in for Friday 7/16 due to a check engine light that keeps coming on and off. After waiting all day..I was told that they couldn’t get a code from my car n if the check engine light came back on to bring the car back in n was charge $72. Well 10 mins after I picked up my car n started driving home guess what… The check engine light comes back on and my car feels like it has Tourette’s.I also had my windshield wipers replaced about $50. And they Roll and stutter not smooth as they were before. All and all highly disappointed with the service I received for a highly recommended business n will NOT continue doing business with them.WALMART would have done a better job.
Gil’s service Garage, is professional, honest and fair priced.I would definitely recommend them, I wouldn’t go anywhere else.
Austin always does an excellent job on my vehicles.
One of the best businesses in the Capital Region. I wish I started using Gils earlier. Domestic or Foreign, I never have a worry when bringing my vehicle there.
I love it people that is friendly you got to go. There you will love it
Always a pleasure to bring my cars to Gil’s. The service is top notch, and the personal attention is even better. A++
Checked out my car to do a 2600 mile trip & I’m feeling confident we will make it!
2006 Nissan Frontier - Check engine light was on and was told at a different garage it was a bad O2 sensor. I replaced the sensor and a code came on for a different O2 sensor and i replaced that one and the same code came on. I brought the truck to Fucillo Nissan and they told me the Bosche sensors i put in were not OEM even tho they are and that my exhaust needed to be replaced for $5000. Brought it to ÷ and showed the scanner print out for the code from Autozone and AJ at Gils service desk told me its nothing with the exhaust its electrical. So i had them look at my truck and he called me back to tell me the O2 sensors were fine and that it needed an adaptive relearn for the computer and figured out the computer is giving the problem with the check engine light coming back on so they passed it on the inspection before the light came back on again. Thank you for your honesty and your much appreciated help.
They are always pleasant honest.
They did a diagnostic on my nephews car - very honest about the sad prognosis of his car. I asked the mechanic straight out - if this was your kid would you want them driving this car? He said NO. So that was it! We asked if they could scrap the vehicle in exchange for the bill for the diagnostic. Just got an email from Keith (who works at Gils) 4 days ago that said, Hi Daniela, We have an excess of $229.20 (after payment of diagnosis) from scrapping Brandon’s car that we owe your family. Please let us know when you can stop by and we’ll have a check ready for you. Keith
John explained all services that needed to be performed and prices involved. My car’s maintenance was performed in a reasonable amount of time. All in all I am satisfied with my service at Gil’s Garage.
My first time going to Gils Garage. I was very pleased. I received excellent customer service and service for my vehicle. Everything was great..Ill definitely be back!Thank you Gils
Love Gils ,they are always very professional .I have been going there for a few years now ,started with my mothers car ,then my sisters and now mine since the warranty ran out . A great group people.
Very courteous and helpful thank you John
I brought my 11 year old Honda Accord in because it an failed inspection test. The emergency brake needed adjusting. So I expected the adjustment plus the inspection. When I returned for the vehicle, they handed me a bill for just over $1000. They have done a lot of work replacing brakes and tending to the emergency brake. I didn’t specify they should call me, if other work needed to be done, but considering what the car was therefore, I feel a call should have been made before doing all that costly work. I probably wouldn’t Recommend them or bring my vehicle in there again.I’d like to amend my review of Gils garage. The owner was good enough to call me, and address my complaint. He explained to me that replacing the back brake system was necessary, the emergency brake was rusted, and needed replacement, along with the brakes. It was a matter of miscommunication between us. He assured me they always get permission, before doing the work. I will bring my vehicle there, next time I have a problem. They obviously care very much about their work.
Very professional. I feel comfortable going here and trust them with my car.
First time with my BMW. They did the work, reasonably priced and when promised. Did a nice job.
They had to disassemble the console to replace the in shifter assembly. And, now it works great!
Gil’s has been working on my vehicle for almost a year now! I drive an Audi and receive fantastic service every single time! They are very friendly and always get the job done!
This garage has great service. The front desk was nice and everyone was professional and had great manners. We loved it and highly recommend .
These guys are amazing! Accidentally scheduled for the wrong day but they got my car in anyway and were so nice and helpful along the way. Highly recommend.
Keith was awesome. Knowing the constraints I had, he went over and above any auto service I have dealt with in the past. They will be my repair shop for the future. Highly recommend
Six stars out of five. I’m serious. They have earned my trust with my car at both locations. They hand-torque my lug nuts instead of hitting them with an air wrench. My service items have been far from the easy “gravy” items, and the service writers have shown time and again that they can do the right thing. Their technicians also have a wide knowledge and are willing to learn more. Rates are reasonable, substantially less than the main dealer, maybe a bit more than some other places because they don’t cut corners or compromise on safety. I am willing to pay for excellent service, which I get at Gil’s. I am not willing to throw my money away at the dealer. The best of both worlds is here.
The staff is very courteous and do a thorough job. If there is anything else that my vehicle needs addressing whether its an issue that can be addressed in the near future or something that needs attention right away, you can always count on staff to alert you. They do great work-quality second to none. What can you say about a company that makes safety first--Great Priority!Excellent service as always! It is so refreshing to walk into a car shop where the customers best interests is front and center. The work is second to none; I would recommend Gils Garage in a heart beat!
Very reasonable, very very detailed in the diagnostic process and with the work being performed.
A Midas oil change site told me that I needed a $500 right front axle shaft replacement immediately. Gil’s confirmed that it was a scam. Gil’s does only what needs to be done at a fair price. Keith was exceptionally helpful.
This place or service would definitely get zero ratings and people at front desk/ on phones are very unprofessional and this Conceitedness is because of the large amount of costumers. They don’t even know to to copy and paste a email address and get organized .I know more than 200 families around and I wouldn’t recommend them this place at all. Specially because of the rudeness and haughtiness.
Gils Garage is hands down the most caring and honest Auto Repair Shop. I recently had my car serviced and they went above and beyond. Not only did they rent a car for me but they gave me an amazing discount and didnt even charge for a few other things. Words cannot even describe how thankful I am to Gils Garage and all the phenomenal people that work there. Thank you so much Gils Garage, my eyes are getting teary again just thinking how wonderful you all are. Happy Holidays!!
I would recommend the team at Gils for anyone requiring work to their vehicle. They were very responsive, kept me updated and the services performed were very good. It is difficult to find a shop that can meet your needs, especially with an older classic car. Im happy that I tried them out and will rely on them for future needs.
Ive taken my vehicles to many repair shops in years past and this is by far the best. I dont trust anyone but gils garage to service and repair my vehicles and Ill always recommend them to my friends. Theyre a very busy shop, so i recommend calling ahead, but its worth the wait. Ive always dealt with friendly service reps and mechanics and thats hard to come by in most cases when dealing with garages. Special thanks to Keith for always being a patient friendly and knowledgeable guy to talk to about my services. Gils garage will ALWAYS have my business.
Clutch went, asked them if they could fit it in within the next day, our only car, said they could over phone, had car towed there. Left it for days before they called to confirm it was the clutch, and that they would need to order parts! Fast forward three years and clutch goes again, expensive, didnt last anywhere near what a clutch should. So many reasons I would not use again nor recommend.UPDATE: Maybe it was four years, still unhappy with the poor service at the time, made it clear back then, 3 or 4 years is not good for a brand new clutch! Fast, cheap, or good - they say you can only have two but I feel like I didnt even get one (at the time I had hoped for good, knew I didnt get the other two).My tips for the future: be up front on how busy you are, and whether you will have to leave it sat in your parking lot for 3+ days. When asked why it is taking so long dont condescendingly tell me what it is like in the north I just want an honest update on the timeline. I was willing to pay for fast and good, but you will note I chose not to return predominantly due to how I was talked to and the slowness. To have it go again so soon when I have been driving stick for 22 years doesnt bode well. If you want to split hairs on 3 or 4 years or mileage it also doesnt make me feel like things have improved. This is my honest review, with updates based on your response here and a call my wife took while I was out of town. I think in this case you honestly deserve one star, and hope that others receive better service from your company in the future. I am not coming back, hope you might improve for others, and dont feel that my review was unfair. I was thoroughly disappointed with many aspects of the repair.
Read good reviews. Gave them a try hoping they would become our families go to place. Im one and done. They passed the cars inspection after changing a right marker light. 2 days later they perform other service on car. When I pick it up that night the right headlight was out. They said things happen its a coincidence. Ah, I dont think so! What are those odds, one in one thousand at best. Its not so much the $30 they charged to replace what they broke as much as the integrity. Only get one shot at that.UPDATE: I appreciated that Paul (part owner) reached out and offered to refund $ for lightbulb replacement. We still disagree on when this happened.
Im new to this area and had no idea where to go, saw good reviews about Gils and gave it a shot. Entire team was very professional and upfront about costs, they sent me a link with photos of my car and all the parts that needed work, which made me feel very confident that I wasnt getting fleeced. I appreciate the honesty and willingness to work on what I needed without going overboard. I will be going back again for any future work, thank you for being open and available during these trying times!
I think that you would be hard pressed to find an auto repair shop run as honestly and effectively as Gils Garage. I have had my fair share of negative experiences with a variety of mechanics and I can confidently say that the employees at Gils make it a point to do honest, high-quality work.While many auto body repair shops operate on a flat-rate system, paying their technicians only when there is work to be done, Gils pays their employees a salary regardless of whether or not they find anything wrong with your vehicle. This ensures that they do not unnecessarily look for work to perform.I dropped my car off to have a wheel bearing replaced, as well as rear shocks and a new set of tires. The work was completed promptly and at a fair price. I did have a minor incident when I picked up the car and I was able to work with the owner, Paul, to resolve the issue. I do not have enough good things to say about Paul. He is a value driven man that recognizes the importance of building a relationship with his customers.When my car needed additional work beyond what we had discussed originally, he was willing to defray part of the costs of the repair because he and I both felt that it was an issue that should have been detected initially. In all of my years of owning a vehicle I have never had an auto repair shop take that stance, regardless of whether or not they were at fault.
Gils customer service is amazing !! They go above and beyond for their customers . I would highly recommend them. They do fantastic work and get things done in a timely and efficient manner .
Very professional,exelent customer service, Definately Recommend.
I bought new wheels and needed my tires balanced on to the new wheels for my car. They were very flexible, got it done quickly and right, and the cost wasn’t extreme. Highly recommend!
I moved to the area 6 months ago and have been nervous about finding a new mechanic. After research online I called Gils. They were able to look at my car the next morning. They called me back in an hour letting me know that they were done. They also let me know about a different issue that was covered manufacture warranty. When I dropped off and picked up my car the people at the front desk were very nice and friendly. I am so glad that I now have a garage to go to in my area.
Brought my Saab 93 here after three car repair chains aligned my front end and rotated my tires and the car still shook and steered left. This garage figured out what it was.. After telling me my alignment was spot on I was confused so they checked again and then put it on the lift and inspected my car further. They found I had severely camber worn tires and when they were rotated caused my alignment issues. They were fast, EXTREMELY honest, professional and polite. And when I got the bill I was shocked I had thought they forgot to bill me for something. Would definitely recommend based on the service I received today.
Check engine light on replaced seals to correct . Also electric repair side marker light .. found a antifreeze leak also repaired .. nys inspection .. fair price for all ,, quality repairs ,, professional
Gila Garage in Halfmoon is excellent! Ive been going there for 2 years and their service is outstanding. From the exceptional customer service, to the remarkable, cleanliness of the facility. Keira and the owner Paul, go out of their way to explain your repairs in an easy and understanding manner and make your overall experience Pleasant and comfortable. I have an older car and they have kept it running with minimal expense. I cant recommend this place enough.
The customer service was unbelievable! Thank you so much to Jeff Matthews and anyone else who helped him! The car was not only done quickly but came in below the estimate that we had agreed on! It’s hard to do better than that
This is MY mechanic. Very good value for the money paid. Professional and helpful on a consistent basis. I have absolute confidence in them and can safely say that they are a business I enjoy dealing with.
Gil’s is a great garage with superior customer support. Been a customer for over 7 years and haven’t had anything but a good experience!!
When I moved here and asked where to take my car, the resounding answer was Gils. I have been happy with all their work and prices. I was not steered wrong.
These guys are the best. Been going to them since I could drive for any and all things. My Dad turned me onto them, and his standards are high like mine. Wish theyd follow me around to all the cities Ive lived in..for now just have to see them when I come home to CP. Thanks Gils crew! You guys are the best.
Gils just replaced the engine in my 2015 Tucson. Runs beautifully! Great work, very personable staff. Made me feel comfortable throughout the whole process. Absolutely recommend Gils Garage for repairs to your vehicle.
I never go anywhere else for an oil change! Staff is wonderful! Technicians have helped me out numerous times with a number of different things and each time I have never had a single problem after leaving Gils! Appreciate all you do! :)
I always feel confident when having work done at Gils. Their team is always helpful, friendly, and they do great work. They communicate thoroughly every step of the way. I really appreciate all they do and how they do it!
In my opinion, this is THE best shop in the area. They do honest work and get it done on time. They keep the waiting room nice and clean as well. Ive even had the shop foreman take me out for a test drive to help explain whats wrong with vehicle. Great place!!
Always great service.
Awesome as always
Excellent customer service, work performed quickly and efficiently, great value! My first visit here, I will definitely be back.
I highly recommend them
Great reputable place to go and get your vehicle fix the first time. I came in to the shop, concerned I was going to have to spend hundreds of dollars. They dedicated a significant amount time diagnosing and fixing the problem. But, most importantly, I spent a reasonable amount of money. First time I go into an auto repair shop and walked out happy.
This last repair at Gil’s illustrates why I have been a customer for over 20 years! The estimates ranged from $700 - $950 and Tom at Gil’s Halfmoon completed the work for just over $500. Had I gone to another shop, the work never comes in under the estimate. Never! Kudos to Tom and Gil’s and thanks again for a job well done.
Excellent job on both my appointments. the owner is a super really great guy. Ive also spread the word out to all my family and friends members to go there they were work with you great place to go
The service was done in a timely manner. The bill was less than the dealership where I bought the car and saved me a 26 mile drive to and from.
Excellent service. I dropped my vehicle off due to COVID-19. I asked if I could have service done (oil change, etc. Inspection) by a certain time and Gils was very accommodating!! We were so appreciative. Thank you!!
Gils is great! I am new to the area and when I bought my car off craigslist I brought it into Gils for a look over. They referred me to Govels for repair, a shop I also had a great experience with. They provide genuine and quality customer service. When I needed another car inspected they gave the most thorough report, including images and comments. They worked with us to try and match our budget while making sure we knew what would be the safest/best option. You can trust them!
I took my car to get a NYS inspection. I was called later and was told my break light was out and that they would replace it for $20. I said no thanks because I was confident I could replace the light-bulb myself. When I took the car home I tested the break lights and saw that they worked properly. I find it very dishonest and shameful that Gils Garage lied to me.
What a pleasure to deal with customer service people who are kind and fair! The service estimate was less than I expected based on websites that give a price range for services. And THEN, the final cost was $100 less than the estimate! On top of that, the tech clearly knew his stuff. He was kind - even when I tried to give advice ;-)
Never a problem getting in for service. The work is done properly and in a timely manner. They are very honest,friendly and reasonably priced.
A+ Service!! They went over everything with me very throughly. Would highly recommend them. Professional, courteous and knowledgeable, I will defiantly be a repeat customer.
Gils is great! I highly recommend.
Took two plus weeks for a brake job. Very friendly, but why should I have to call you? I gave two stars because it was good work and the team was nice, but sorry to say I will not be bringing my cars there in the future. Just took way too long with not enough communication.
Where to get my tie rods rotated and sure enough the car is driving down the road during to the right. Had to bring it over to Adirondack and they were able to realign it properly was quite surprised. Dropped here my bearings and this is what I get. Not be returning sometime soon. Next time you should check my muffler fluid it be slow too.
Positive experience. Addressed my concerns in a timely manner. Highly recommended
I was due, overdue, for my inspection. I had to stay verses dropping off my car. They scheduled me, so I was alone in the waiting room, and, they did my inspection. EVERYONE wore a mask, and, I was finished and out, very quickly!! Love this business!!
Was pleased with my first time experience meeting with Paul the owner, John the service representative and Austin a very knowledgeable mechanic made visit pleasant with a very clean waiting room quick service and extremely helpful place that I will definitely go back to for my Automotive needs, thanks again for fixing and servicing my vehicle.
I have only good things to say about Gils Garage. My car has been there twice and both times they have provided excellent service and went above and beyond my expectations. I feel comfortable as a young woman taking my car to Gils knowing they will not rip me off.
I normally don’t post reviews but this one deserves it. I bring my truck here regularly for problems because the customer service and honesty, the last 2 times I went I felt like the things they fixed werent what was wrong and the last time I left the shop and went a mile and the problem was back. I was furious. I brought it back and Keith who I always talk to there went the extra yard and fixed my truck and paid attention to every detail to try and figure out what was wrong, he had it for over a week and I didn’t care cause everyday he called me with updates to tell me what was going in. It wasn’t the easiest work they’ve had to do that’s for sure. It was The best experience by far and they definitely like to satisfy there customers to keep them coming around. I would like to thank Keith and the workers for figuring out my truck problem and not giving up and saying oh it’s fixed here you go and then have the problems. They have a lifetime customer for repairs with me because of this one experience! Awesome service! Its nice to have a place that knows my truck like they do cause they always work on it. And I love what they’ve done for me and my family with this one experience and I can’t thank Keith enough!
Fast, polite and efficient.
Amazing customer service and amazing guarantee for all work done - I have no reason - or desire - to ever get my car serviced anywhere else.
I usually do my own work on my car, but ran into an issue that required a specialized tool that I didnt want to purchase. Gils gladly installed my aftermarket part, and had my car back to me in the same day for a very fair price .
I have been bringing my whole familys vehicles to Gils garage for about 3 years and I wish I found it sooner. They have good mechanics and they are very reasonable and very honest!
Kyra called and gave me an estimate for the work I needed done and the parts weren’t supposed to be in until Wednesday/Thursday, but I had gotten the call my car was done early Wednesday morning. Everyone was friendly and courteous and they do great work!
I had a loud noise coming from the right front of my vehicle that was getting progressively worse. Gil’s diagnosed that the upper engine motor mount was broken & replaced it ASAP! The lower engine motor mounts also needed replacement & Keith was able to order those for me & they were installed on another visit the following week. Now my car purrs like it should! I appreciated the efficient service & the courtesy rides back & forth that Gil’s provided.
Great place! First place I chose to go when I moved here and have stayed with them for last 3 years! They are honest and thorough. I definately recommend them to anyone! Also cleanest garage I have ever seen with the nicest bathroom!
This garage is awesome from the friendly staff to the mechanics. I have been bringing all my vehicles to them and always great service. Hands down one of the best.
Overall great experience, staff is friendly and knowledgeable. My services were done meticulously and in a timely manner. Thank you Gils garage.
John & Keith are always incredibly professional, thorough & friendly! Theyre super knowledgeable & although theyre a busy shop, they always take their time to answer all of my questions & make sure I understand whats needed!!
I found Gils Garage shortly after returning to the Capital Region, and I have no intention of ever doing business anywhere else. The staff have been nothing but extremely informative going out of their way to research the specific needs of my vehicle. More importantly, they are honest and transparent. Recently, I visited Gils for a transmission flush. As my vehicle requires a distinct fluid brand, the service required special ordering, and unfortunately, a more expensive bill due to the fluids cost. After enjoying the free coffee and WiFi in the waiting room, it was my turn to checkout. I was pleasantly surprised to see the bill was $25 less than what I was previously told when making my appointment. I discovered that the service required less fluid and I was credited the difference. While this may seem obvious, I have dealt with enough garages to not take their honestly for granted. Moreover, I was also offered a discount coupon I was unaware existed, which saved me an additional $20. I love this place.
Very nice auto shop. Havent really gotten any work there done on my car but went for an estimate and the people were nice and the waiting area is great!
I have used Gils a few times now and they are honest, dependable and fair priced.
Very thorough and effective State Inspection! The service was fast and friendly! We appreciate Gil’s garage and the staff there.
The price for a timing chain repair was quoted at $500 over what the actual Honda dealership will charge.I saw the response and this is not true. Quote for timing chain, tensioner, guides, and solenoid was $1,500 ‐ $1,800.Keeler Honda the above and more for $1,245.94. First time I ever saved money by going to the dealer!
They are always very courteous and professional. Service is always superior.
Gil’s has always been very thorough and prompt in all dealings that I have had. I trust them completely as their expertise and work has been right on.
Dont know what to tell you. When here to get the works package with my front tires rotated with my ball joints. Now my car uncontrollably swerving in and out of lanes. I dont think its me. Someone must have been absent on lug nut day because my car was missing one. They call themselves technicians yet when my car got dropped off my rocker panel hanging low. I dont know what Im going to do to Durant my hood but now Im waiting to see. Best service was when I got my oil changed they put in 10W30 my car started rapping like a watermelon.
Customer service here is awesome - these guys know their stuff and theyre not afraid to take some time to share that knowledge with you. Very fair, competent, knowledgeable and friendly staff... Exactly what you want in a mechanic!
I have a 1998 Chrysler Cirrus disabled since last Thanksgiving and had 3 other mechanics looked at it and charged me for the wrong things for it! Took it to Gils Garage and they took me step by step with it what they found and repaired it the right way!! If there were 10 stars they would have it from me. Total professional and accurate treatment from the first day! A little bit of pricey but it was worth every penny!
My boyfriends aunt and uncle go here and recommended me to go here to get my car fixed. So I went to get a transmission switch fixed and fluid changed. I dropped it off Sunday night than by Monday afternoon they let me know what was wrong had to order a part than by Tuesday my car was ready to be picked up! Than the later that day I decided to attempt to refill my own AC which Im never gonna do again because I overcharged it. So I went back to them Wednesday and the mechanic who fixed my car the day before came outside and looked at my AC and said it was either overcharged or broken he couldnt tell til he looked at it closely. He was really friendly and went through it all with me! Than Keith said I could leave my car there Wednesday than by the next day it was ready to be picked up! Thankfully I only overcharged it and it wasnt broken! You guys are really nice and reasonable I feel like other shops would of overcharged me just to drain my AC and recharge it for me! So glad you guys are 5 min away and do amazing work! Definitely going back to you guys whenever another issue comes up!
Excellent work done by friendly personnel. Was recommended by my auto ins. Man
Gil’s is a great garage. They are always incredibly honest about what you do AND do NOT need to do. They are not looking to find things wrong so they can charge you money. The biggest downside is that they are always busy and sometimes you can’t get an appointment soon enough or you end up doing drop off and losing your car for an entire day.
Friendly staff and good service for reasonable prices. Will definitely be a regular.
They were awesome with communication and the job they did was perfect.
Nicest garage I’ve ever been in. I will use them for everything outside of warrantee repairs.
Brought my car in for an inspection and oil change. Turned out there was a problem with the breaks and they explained everything, gave a recommendation to replace the breaks and asked me if what I wanted to do. I told them to go ahead and the job was done well and quickly. Their waiting room is a clear example of how customer focused they are. I strongly recommend Gils Garage and hope other auto repair outfits will follow their example
Top notch place. Ive been getting my cars serviced here for almost 30 years! A good family business that I trust!
Quality driven individuals who make every possible effort to maintain the highest levels of trust , professionalism . Fix it right the first time !
Gils gets it done without the others song and dance.....2 year covered on labor. Works with the customer. Take your vehicles there for pace of mind and fair prices.
Honest mechanics. They will tell you if the repairs to your vehicle are worth it. They do great work in a timely fashion, and they are reasonably priced.
Great auto service and customer service.
Went in to get an engine light looked at and now the cars running better than when I first bought it, Ive been shopping for a new mechanic since I moved down here, these guys are great and definitely my new go-to, thanks!
The work they did was good but they could of kept me better inform of the progress since they had the car for a week. Otherwise its a good garage to do business with.
Great service and comfortable waiting area!
You can count on reliability.
Always a extremely friendly crew!!! Takes great care of my car and are always up front and explain everything. Owner is a extremely friendly guy! Wouldnt trust my car any where else
I actually love getting my vehicle serviced at Gil’s! Friendly staff, comfortable, clean accommodations while waiting for my vehicle, and not feeling like I’m being ripped off as experienced in other shops!
Had a complimentary, full brake inspection with Gils. The service was fantastic, I was taken into the shop to see exactly what was needed with my truck, and why it was needed. The shop is always meticulously clean, and the employees have always been kind, and professional. Ty Gils Garage🤘🏼🎃
The work is fine but they will keep your car for a ridiculous amount of time. If you’re coming in for something simple go somewhere else.
I bought my 2010 Prius in for an inspection. They noticed a couple of of rusted mounting brackets on the go exhaust, they were able to weld to make the repair.
Gils has always gone above and beyond for me but my last service was even beyond my previous experiences. On my truck when rotating my tires they found three cracked Michelin tires and they did not want me traveling on them since I have a camper that sits in its bed.They first contacted my Chevy dealer who did not want to pursue my replacements. Tom and Keith did not give up and contacted Michelin directly and I ended up paying $42.00 per tire for replacement. That was a real deal in a $281.00 tire. If you want a truly reliable garage who goes the extra mile for you, you need to go to Gils. You wont be sorry.
The Gils gang is GREAT, from the 1st to last phone call. The service and diagnostics are spelled out in full detail. The location is great HALFMOON, the facility is state if the art. Followup to ensure satisfaction is the finishing touch..Warranty is explained and workmanship has been 2nd to none since my first experience ..Recommend to call ahead , good service is hard to find, so schedule early and plan accordingly.
Total reviews rating 4.7
199 Reviews for Gils Garage Inc. - Halfmoon 2023:
Review №1
2022-06-10Needed a new garage and figured Id try out Gils. Great decision!! Over a few weeks, I had three cars in for routine maintenance and inspections. The people there were helpful and took the time to explain everything that was done and potential work (tires and brakes) that may be needed in the future - no selling to have the work done now or adding on unnecessary work. The waiting area (if you arent dropping off) was clean and comfortable. Finding a new mechanic is never an easy task, but Im very pleased with the decision to use Gils. Definitely recommend!!!
Review №2
2022-06-13I recently went to Gils Garage for a minor repair on my car. When I picked it up, I immediately noticed that something wasnt right so I took it back to the garage. The team there admitted that they made a mistake on the repair and I got a call from the owner apologizing for their mistake with him offering to help make things right.They easily couldve denied that it was their fault and given me (a non-mechanic) some story about how they did the repair right but something else was wrong with the car. However, they did not do that. They took accountability for their mistake, which was very refreshing to see.Because of this, Gils Garage has earned my trust and recommendation! I have full confidence that they only bill you for the service you need and that they will not take advantage of their customer.
Review №3
2022-06-23Great work and honest workers! Theyve saved me hundreds over the years, my dealership makes up repairs to try and squeeze me forcash and Gils doesnt take the easy dishonest buck, they tell me Ive been had and send me on my way. They have my business for life!
Review №4
2022-04-18AJ who i spoke with and dealt with was a very polite straight to the point no nonsense individual. The technicians found the issue and auxiliary issues stemming from them main problem. They had the vehicle repaired in a timely manner for less than what I was originally quoted. Vehicle running better now than at any other time of owning it satisfied to say the least.
Review №5
2022-04-02Everyone at Gils was very friendly and helpful. They communicated with me regularly about my vehicle/appointment and never left me in the dark. This was absolutely hands down the best experience Ive ever had with an automotive garage. I will only be using Gils for my automotive needs from here on out. I HIGHLY recommend Gils to all.
Review №6
2022-04-07Once again, Gils gave excellent service. I had a leak in one of my tires, tire was fine but the seal on the aluminum rim was oxidized and the seal was broken. Area cleaned and resealed. Honest and so professional. Thank you for your great customer service!
Review №7
2022-04-12I originally has a very bad experience my first time around however Paul and the entire Gils Garage team have turned the entire experience around. They fixed the error free of charge then Paul is continuing to check up on me after the repair to see how the car is running and working. They are very professional and they make you feel like you are a friend of theirs with their personal relationships that they create with their customers. Definitely will be going back again. I am happy to say they are my mechanics.
Review №8
2022-01-24This was my first experience at Gils, recommended by a friend. AWESOME from the get go.From customer service explaining issue to the feeling of professionalism.Able to accommodate a change in plans when primary car suddenly had issues.. so i asked to use the apt. that was set aside for secondary car.... permitted change w no problem.Very professional....and articulate. I would HIGHLY recomend Gils to anyone in need of auto repairs!!!!
Review №9
2022-04-25This garage is extremely friendly, professional and gets the job done on time. Highly recommend both their locations. Thank you Gills for your superior service.
Review №10
2022-04-18The service was exceptional and easy! They diagnosed the problem and I had my car within a day. The prices were also reasonable!