Wheelchair-accessible car park
Yes
Glass America in Newburgh
Categories
Location on the map
Newburgh, Orange County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Planning
Appointments recommended
Yes
Phone: +1 845-219-5279
Site: http://www.glassusa.com/location...
Site: http://www.glassusa.com/location...
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:9AM–5PM
- Sunday:9AM–5PM
Glass America in other cities:
Comments (34)
100% customer service satisfaction. Definitely recommend this place to EVERYONE!!!!
This team was flawless. LeAnn in office was beyond helpful. I broke a back windshield and the temperature was dropping that day. Dan the technician came out same day and worked in the cold to help me. Did a wonderful job. I appreciate all you did for me. Thank you.
Glass America Is Amazing... I had my Windshield Replaced there And Would Recommend them to all my Family and friends... Sincerely John A. Wagner P.s. The Staff is Awesome.. Good Job Everybody
Love the service, the guy came out and vacuumed my car replaced the window with no hesitation.
F350 back 3 pane glass….Good communication, clean install.. will use again next time.
Didnt have to wait long for an appt . They were courteous and professional. Would definitely recommend.
I read some of the reviews here and wonder if this is the same company they are talking about. They were professional, courteous, the price was right and the whole thing could not have been handled any better...and they repaired or replaced 3 windshields this past winter. I would recommend them in a heartbeat.
Tech came to do my windshield replacement and did a good job other then the inspection sticker. I must have gotten pulled over 5-6 times because the sticker looked fake after the guy just ripped it off without heating it up
DO NOT TAKE YOUR VEHICLE TO THIS AWFUL PLACE!!!I had a crack in my front windshield after a storm and through my insurance company I contacted Glass America to repair the window.After several reschedule appointments due to the winter weather--- Glass America came to replace the shield on a Saturday morning. After removing the old shield glass and replacing with a new shield-THE TECH CRACKED MY NEW shield that was placed on my car. He assured me that the small crack could be repaired and that he would return the following weekend to repair it. After letting the car sit for an hour--per the technicians suggestion I proceed to drive my vehicle. The crack started to expand--at which point the vehicle had to be parked indefinitely. The technician assured me that this never happens and that he would return the following Saturday to replace the glass.FOUR WEEKS LATER...after several attempts on my end to have the crack repaired Glass America scheduled an appointment on 3/2 to repair the wind shield. I scheduled my appointment for 12:30p when I would be home. When I arrived to my residence I was surprised to see that the window had been worked on--WITHOUT ME BEING PRESENCE as I had requested. Not only had Glass America ILLEGALLY entered my vehicle--they damaged the seal around my wind shield and left a copious mount of snow inside my UNLOCKED vehicle which is parked on the street.They have now scheduled YET ANOTHER appointment to come fix the seal--to which they also claimed this type of damage never happens. IT HAS NOW BEEN 6 WEEKS and my vehicle is still not repaired. This is the absolute worst glass repair business in the area. They refuse to acknowledge the inconvenience they have caused & every time I call to speak to the manager they are conveniently not available.
My tech was Mark and he was nice and got the job done quickly! Will use this company for any future needs!
Had a chip in my windshield. Glass American of Newburgh, NY came out to service.The two technicians did not put anything on the fender to protect the car from scratches. They spent 5 minutes on the repair and when completed, it looked the same. They seem more concerned with getting the work done fast, than with quality of the repair.. I realize that you will always see a chip scar, but this was the worst repair I ever had done. Plus the techs failed to give me my paper work. When I called the Newburgh office, the woman was sarcastic and did not email me the paperwork. I have had good experiences with Glass America in the past. However, I would never recommend the Newburgh, NY location.
They did good job and very friendly people I definitely I will recommend
Their employee Mark went above and beyond, I would definitely recommend! So helpful and professional.
My glass was replaced at this location They did a very nice job and did not take long at all everyone was very polite
Best deal, best service. Go for replacement, cant beat those deals especially for military families. Thanks Glass America!
Great place, exceptional service and reasonable prices.Very happy with the service
Excellent service, very prompt and extremely professional...
Good service and prices.
Service was great !!! Price was fair 👍👍
Examined my vehicle at no charge and was very helpful!
Great job, professional, knowledgeable and courteous.
Only deliver there
Great customer service
Very good attention
Total reviews rating 4.5
34 Reviews for Glass America 2023:
Review №1
2022-03-30Beware!!! Would give 0 stars if able. They were recommended by dealer were I bought my Genesis new off lot. Paying out of pocket so no insurance BS to hold up install; They have canceled 3 appointments on day of install over the last month because they claim they forgot to order windshield. Today was final straw. Had to to drop extra $200 with national chain but got window.
Review №2
2022-06-13Better than $100 savings over the national company for at-home service. Tech called early in the morning to let me know a 2-hour window when I could expect him, and he was here promptly at the top of the hour.Quick, clean work. Couldnt be more please.
Review №3
2021-07-15I used their services twice now over the course of a year. Both times they sent Gary who is peak professional. The second time Gary made me aware of a issue with the replacement that the shop lighting did not show. We rescheduled for another date. That date a local window tint place was late, he made it work outside of the original arrangement. My Chrystler 300 looks great, and Im happy with my experience.
Review №4
2021-09-13Best price. The company tells you what time the technician will be there and what his name is. Gary showed up on time. He was courteous and professional and he completed the job even faster than the estimated time.
Review №5
2022-01-30Fast and perfect! Derrick is friendly and a professional mechanic who knows his job very well
Review №6
2022-04-27These guys are amazing! Thanks so much for helping when no one else could!!
Review №7
2020-02-02Excellent customer service, came out to do the repair quickly. Highly recommend for any glass repairs you need. They work directly with Kyle Rourke State Farm to take care of my claim. Philip did a great job and was very nice!
Review №8
2021-02-19Safelite Who? My tech was Germaine who should be cloned and sent out everywhere. I so appreciate the excellent service at a very affordable price. Look no further and let them handle all your autoglass needs.
Review №9
2020-04-10My technician was Mark, and he was incredible. Very friendly, sweet, explained everything, and also followed social distancing protocols with staying 6 feet away when handling the transaction. 10/10 would recommend :) thank you all very much.
Review №10
2019-10-24This place has amazing customer service. Calvin took care of everything, he is the best. My windshield was replaced as quickly as possible so that I could get to work. I can honestly say it was money well spent.