Glazzio Tiles in Brooklyn

Review №1

2019-08-10

Selected Orbit Meteor Shower by Glazzio Tile. A metallic tile. Ordered by our tile company and it arrived scratched even though wrapped in protective plastic packaging. Obviously damaged during the manufacturing process. .Frustrating thing is that they would not replace it nor would they pay for return shipping costs even though they sent defective product. Nice looking tile but bad follow through. Buy tile from a company that stands behind the quality of what they ship out. Avoid this company if you can.

Review №2

2021-10-05

Huge shout out to Rachel in customer service! She has been amazing with communication on a product! I appreciate it during this time of delays in our industry.

Review №3

2018-08-17

Horrible customer server. Man these people are RUDE!!! Ordered tiles from them - they sent the wrong amount - then I asked them if they could next day the remaining on my own FedEx account - they said yea if you schedule a pickup. I asked if they have a regular scheduled pickup - they said yes - but its not our responsibility to schedule your own pickup. I was like are you guys serious? It was 5 small boxes of subway tiles - I asked if any employee on the way home would drop it off at a FedEx drop box - they said sorry its not our problem. Talk to your dealer. Its Thursday and I had the project scheduled for tomorrow - then the plumber and electrician over the weekend. Now I have to find a new way to get these tiles and everything is just sitting. Totally disappointed in them. Will never refer them or buy another item from them. Keep in mind - I sent a prepaid label to them! All they had to do was stick the boxes in the mail!!!

Review №4

2018-03-13

Terrible customer service. I’m looking for 2 sheets of Boardwalk Series Sand Dune. I’m trying to finish a bathroom and can’t find anymore of this tile. I spoke with customer service in Brooklyn, explained my situation and begged if I could buy 2 sheets from the company. I’m located in Long Island and will drive to Brooklyn to buy it from them. All customer service could say was No we only sell wholesale. While I understand the company has policies to follow, I would think in the interest of good customer service, creating a loyal future customer who would recommend the company to others and just helping a fellow human being out, I thought perhaps the customer service agent would have at least put me on hold and asked her boss or let me speak to them. Now I wouldn’t recommend the company.

Review №5

2019-09-17

Great Service! So impressed with Silvana, Shifra and Ester, handled my order with tremendous care and sense of urgency and my sales rep Abelardo was fantastic, thank you Glazzio!!!!! You made my day!

Review №6

2019-05-21

I just called them and they nicely “Hi glazzio tiles...” when I ask them “Are you guys selling vinyl” she rudely “NO” and hung up on my face!

Review №7

2017-06-04

Gr8 service, very efficient delivery

Review №8

2018-03-10

Great selection of mosaics!

Review №9

2018-09-05

Excellent service and product.