Kerbside pickup
Yes
Glider City Powersports in Elmira
Categories
Location on the map
Elmira, Chemung County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 607-734-1223
Site: http://www.glidercitypowersports...
Site: http://www.glidercitypowersports...
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–2PM
- Sunday:Closed
Comments (65)
In the past few years Ive bought a couple of motorcycles from Glider city and a couple more from two other dealers in the area. Hands down Glider City is my favorite shop and the one I call home. Chad has helped me sell used bikes, sold me new ones and always makes me feel at home. Samantha is always friendly and always is able to find me parts at a very reasonable price. And of course Dan is always able to keep my bikes running in tip top shape always going the extra mile and getting me in and out in a timely manner. Frankly they make you feel more like family than just another customer. I highly endorse them. You wont be disappointed.
Friendly service, the kind you dont see often
We had a great experience with Glider City buying a new touring bike. The price was great, Chad was very accommodating, and Samantha went above and beyond her duties taking care of a warranty issue. We drove over two hours and will do it again for future business. Thank you Glider City!
Lazy chin waggin goldbricking employees. Horrible selection horrible service thats why I went to Klinger Powersports in Walton New York because I showed up with $7,000 in cash to buy a bike and then some more and I was there for 45 minutes before I literally had to stop a kid and ask him if he worked there and he just said yeah and kept walking like another would you mind helping me and then he passed me off to this guy who wasnt buying anything just to find out they didnt even have what I wanted. I am surprised there in business.
Purchased a 2021 Ninja 400. Excellent Customer service. Staff helped me with every single question I had. Thank you Samantha and Chad for all your help! I would definitely recommend this place to other people
I purchased an extended warranty on a Kymco uxv when I purchased it in which Glider City (yes that’s their name at the time of my purchase and still is presently) did not submit the paperwork and when I realized this would not compensate me for the cost of the warranty. Do not expect them to help you out or make things right with the customer. Do not buy an extended warranty from them. Very bad customer service.
Excellent service from everyone on the parts and service counter down to the mechanic. Called them with a panic need for new tires and they looked after in no time flat. Didnt gouge me on anything; in fact gave me good deals on the tires I was in desperate need of. All in all a great experience; thank you all.
With COVID 19 We are working the best we can with the limited staff and parts taking longer to come in then before. Unlike some other places we have stayed open trying to get the job done. Thanks for your support and business! We hope you can understand with the world the way it is right now things are just taking longer then before. Again Thanks!!!!
I have never felt such at home, when I walk into the the dealership I am greeted by the amazing and helpful staff and the customer service was excellent and was priced perfect. Definitely recommend going to there for any Kawasaki or Yamaha or kymco needs and they works on all types of brands and machines👍.
Fantastic experience and delivery to boot! I bought my 93-yr-old father a Kawasaki Mule. I called them to see if they had any in stock. On the phone Dave Acuto said, Wed like to earn your business. That got me to drive the 1-hour to see them. And they DID earn my business. He was patient while I studied the Mule to see if my father could get in and out of it, manage the shifter, etc. They offered a test drive of the Mule. Then they offered to deliver it to me, an hour away! The new owner, Jeff, dropped it off. To top that off they gave me a discount on all the accessories I bought. Great experience; great staff.
Their mechanic (Dan) is the best in the area! They also have a good selection of new machines!
Family owned and operated shop, run by a father and son team. Everyone is always courteous and professional, and they understand that decent service is the key to repeat customers. Bought my 13 z1000 from them about 1.5 years ago and havent regretted it once. Great shop.
Ordered parts and they were not correct so Ordered new parts and show up to pick up my parts and it was a Wednesday and told that nobody is available to assist me as the parts department is closed on Wednesday! I have already paid for these parts and ask if they have got a delivery and was told yes! Ask if they could just open up the boxes and give me my part. That was a no along with the customer behind me! Why would you close down a parts department in the middle of the week??? Never will deal with them again!
Brought my honda grom into the service department for a front and rear tire change. even though they sell Yamaha and Kawasaki, apparently they work on all brands. I made an appt and got them changed and an oil change. I can definitely tell a difference in the dealership since the new ownership. so much new inventory. while I was there I fell in love with a new 2020 Yamaha r6 as they rolled it onto the showroom floor.
Went in and bought a Ninja, had a good experience so my mother went in to buy a z400 and had a good experience, so my brother went in and bought a z400. Great place to buy a new bike.
Very expensive compared to other shops!
Very friendly. Dropped off vintage motorcycle for tune up.
Most overpriced service Ive ever seen in my life. A NYS inspection that cost $6 and an oil change with filter that was about $25 for the oil and filter and charged $78 labor for a 20 minute job. Never again!! They think since they are the only game in town they can rape you on labor.
Kind service. Was able to get a new machine within a couple hours of walking in the door. This included financing and final inspection done by thier mechanic.
Nice shop with lots of stock to choose from, great staff who know their stuff and are motivated to find you the right machine. Prices are on the mark and I couldnt be happier with my purchase.
Best experience hands down.
Came here for parts for my first quad. The staff was very helpful and understanding.
Good people to deal with they do all the service on my two bikes and one is a brand they do not carry. Very satisfied customer with their service and pricing.
They should give a map how to get in... Two big double glass doors. One has use other door the other has motor cycle parked across it. Big open sign next to it. Really makes you feel welcomed... Not
Shitty seriservice the only kawasaki dealership around and they wont even work on my 2005 kawasaki the Yamaha shop was more help than them at least they suggested a place that will work on it and for a hell of a lot cheaper than glider city
Awesome customer service been doing business with them for a few years
Excellent service and sales department. We take our motorcycle and ATVsbhere, love them!
Amazing service walked in one day and the next was riding out on an amazing bike great people great service highly recommend!!
Nice store, mostly ATVs, but some motorcycles here as well.
Great place to view the big boy toys. Very helpful parts & service people
Staff was very kind. The inventory is almost non existent because of delays in manufacturing.
This guys were amazing! Very helpful, friendly atmosphere. Definitely...Great people to work with.
Best Motorcycle, ATV, Side-by-side, Jetski shop around! Friendly customer service, amazing techs, and always eager to help!
Real knowledgeable people
Great service, nice selection and fair prices
Great place easy to deal with and talk to and the sales department do not push to sell
Chad is a great person to deal with extremely helpful
All the staff goes above and beyond to help you out. Jerry will immediately get to know you and help you out with whatever problem you have.
They over charged me and they couldnt even explain the breakdown of the bill they said just pay us and dont come back then
Awesome service and very knowledgeable staff.
The whole staff stepped up to solve a problem while we were on vacation. Outstanding service.
Great place.very helpful. A1 customer service
Great mechanic and great service!
Need to have better customer service
Decent selection despite the size.
Great customer service.
Fast service, know there stuff
Quality and professional service!
Love the bikes!!!
Great service
Good service
Great service
Friendly service
Have bought three machines from them and traded in two others. Fair prices on both sides of the table. Customer service is top notch with Chad in sales and Samantha in service. Highly recommend going here.
Great place and are helpful.
Total reviews rating 4.3
65 Reviews for Glider City Powersports 2023:
Review №1
2021-06-25Glider City is top notch. I purchased my bike there about 2 months ago. Chad called to see how everything was. I couldnt be happier with this bike. Kawasaki Vulcan 650s. Took it in for its 600 mile check up. Walk in and got free merch. I ended up waiting so I looked around and ended up buying a helmet, cargo net and some gloves to. All reasonably priced. Sam chatted with me about bikes while I waited. She is super knowledgeable.
Review №2
2022-03-23I brought my KX250F to Glider City to have the engine rebuilt. I can’t complain about the turn around time considering how busy the mechanics were at the time. I’d like to give a shout out to Dan in service, we had a hiccup from a gasket leak after the bike was put back together and brought home. (Which is not a gasket that you normally replace in this particular rebuild). Dan was aware that I planned to race this bike, so he took it upon himself to come in on his off day to replace this gasket to make sure I could have my bike in time for the first practice this weekend. Exceptional service. The whole time my bike was there being worked on, Dan was reaching out to me giving me updates on the process, how my internals looked and even took pictures to show me the head work he had done. You don’t find honest service like this anymore, and it is greatly appreciated!
Review №3
2022-05-20They will intentionally sell you a lemon and deny that they did their sales team won’t budge on pricing for a leftover yet they will lie and say they discounted the unit. Make sure you always check the paperwork before giving him money.. Their machine elevating loader will scratch the snot out of your trucks tailgate and come close to break your tailgate off.Lastly Don’t buy a kymco scooter from them
Review №4
2022-03-21They got my Ninja in quickly and got her in great shape. Now I just need them to get a 1000sx in and Ill be a more frequent shopper👀👀
Review №5
2019-06-27I walked into the store after so long. Under new management, so there is new faces and they were knowledgeable and welcoming. Walked in needing a master link and air filter. And glad they had those parts in stock. Will be back soon for a new motorcycle.
Review №6
2021-10-21I have purchased three motorcycles from GCP. Chad and crew have always been very helpful, respectful and zero pressure. They have always done and excellent job when I needed motorcycle service. Chad has also helped me sell two of my bikes. Very fair indeed. Best motorcycle dealer in the area.
Review №7
2021-10-21Glider City Powersports is a great place with friendly staff (Chad, Sam, Gab, Dan). Very knowledgeable and helpful. I bought my Kymco 450 there, love it, especially in the winter for plowing. My daughter races quads during the summer and they are always helpful for what we need to get her race ready from apparel, to oil and filters. I would recommend Glider to anyone!
Review №8
2021-09-11Very knowledgeable, friendly staff. They were eager to answer questions and look up anything they werent sure about. We bought a snowmobile helmet and added a heating component. Had to order the heater. Didnt mind waiting since its still summer!
Review №9
2021-09-03FANTASTIC service! Very friendly, and any questions I had were answered thoroughly! Chad and Sam were both a pleasure to work with!! :) I love riding around in this thing! 🚙 11/10 would do business again!!
Review №10
2021-05-05Needed help with specifications on my Kawasaki ZZR600. Samantha was a great help and was extremely knowledgeable when it came to what I was looking for. It’s awesome seeing a company with employees that genuinely know what they are doing and enjoy being helpful to their customers. Couldn’t be more thankful and I won’t hesitate to get my motorcycles serviced/shop here.