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Phone: +1 718-393-4999
Site: http://www.gcsagents.com/
Opening hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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Total reviews rating 2.4

35 Reviews for Global Contact Services 2023:

Review №1

2022-08-09

Dishonest staff; unavailable employers promised me a position in their company but never contacted me back after saying they had me scheduled to start taking classes

Review №2

2022-03-24

I heard some stories abt this place...They want professionalism from there employees but manage need to perform the same...If you treat your employees better you will get the best out of them....#openyoureyesmanage

Review №3

2019-05-27

They get the job done. Most of the people putting 1 star probably couldnt cut it. This job is super easy. You answer the phone all day. As long as you mind your own business and stay out of drama, you will be fine. I have been here 6 years. I love this job. Sometimes clients will test your gangster, just check you ego.

Review №4

2019-02-23

The call center has a revolving door. Last count over 4000 people have passed through that door. Top pay for associates is $15.40 per hour. Minimum wage in New York City is now $15.00, where a one bedroom apartment is $1200-1400 a month. I stay there because I care about the service we provide to disabled residents of New York City and I have some awesome coworkers. I wish New York City would kick them out like Boston did.

Review №5

2018-10-08

First, I took this job because I was currently unemployed and interviewing for positions in my field Accounting. That said, the team leads and mangers that walk around with color ribbons seem they never had an ounce of authority in their respective lives because they absolutely do not know how to effectively communicate which is vital for a position as a leader. More so, they are very incompetent and give conflicting resolutions to redundant issues with access-a-ride clients.Second, at training they have this strict 3 strike rule that if you are late for any reasons you are terminated without an appeal. This is why they have training every 3 weeks because the turn over rate is grossly high. In other words, people dont give a ****.Third, This is a dead end job and managers dont get paid alot. You need to stack up hours if the company approves O.T. and sell your self by losing time away from family and precious sleep. --Not worth the struggle for a company that does not care about its employees.Fourth, the worst part of working at this company if you are religious is that they dont care whether or not you go to church. They wont even give away your sabbath day to someone that might need the money so that you can go to church. In all, by you giving your day away you do not cause undue hardship upon the GCS, however, they prevent you from giving you entitled day away.TO THIS END, DO NOT WORK HERE IF YOU ARE SEEKING A LONG TERM STABLE AND STRESS FREE WORK PLACE.

Review №6

2018-07-17

I worked very hard and professional for 3. 1/2 years & was fired for being sick w pneumonia, i had no sick time left. I took this job out of desperation, & in the 50 years of working, Ive never worked at a more unprofessional place, unorganized, underpaid ghetto environment. Air conditioned all year round which was the cause of my sicknesses, plus asbestos in the building. I wouldnt recommend this job to no one. Get a skill, start in job where u can move up w/o having to kiss BUT.

Review №7

2018-02-07

Before I was started my training I was worried about the horrible reviews gcs received nd I thank god I never backed out. This job is pretty dope if u follow the rules. The supervisors r really chill .. Try to be friends with supervisors like shamonda, kaydon , and Mr o is also cool. and some managers r mildly hood that has a charm to it because they are professional at the same time never have ur phone when working . and arrive on time. I got my first notice for being 3 min late on my second day they take latenesses veryyyy seriously Its pretty tiering sometimes but the pay is not bad. 13$ a hour after 3 week training with benefits including raffles and pizza parties... All these negative reviews r from ppl who didnt make it and I feel pitty for them because its easy to get fired but ots easy to keep ur job too if ur smart. Clever and political. Dont have to kiss up but be confident and dont give a air of ignorance. And disrespect. The top employees dont like that and believe it or not might try To get rid of u dont Give then a reason to hate u while ur still new. Good luck guys

Review №8

2022-01-27

Got stood up for my zoom interview. Waited 30 minutes for nothing.

Review №9

2020-01-06

Interview quite easy to find triangle 33-00 Northern Blvd LIC. Has Wifi in outside platforms. BMT lines. First to have so far in Queens county.

Review №10

2018-10-14

3 stars is for the experience but the environment is too much you get sick all the time every 2wks no time to recover they are not lenient toward their employees from getting sick through the job. Get in make your money and get out.