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Phone: +1 315-468-1457
Site: https://www.gnc.com/store-detail...
Opening hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–5PM
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Total reviews rating 2.3

29 Reviews for GNC 2023:

Review №1

2022-06-14

Ill never shop at GNC again. This location was only worth while when Vinny was the manager and now it is an absolute dump. I specifically came in and spoke to Anthony (one of the most arrogant, disrespectful kids ive ever interacted with) about wanting to purchase half priced items, which afterwards, I realized were only half off because they were about to expire. The kid charged me full price on almost all the items, totally 65 dollars before asking me three times to renew my gnc pro membership, to which I replied no, I do not want too and I need to hurry because Im on my way to work. After confronting him once I paid and realized the mistake, he rudely said oh its no big deal, ill refund it. He was very rude, short with me and interrupted me when I tried to explain my frustration. It wasnt the point that he could fix it, he knew one hundred percent why I was there because he ASKED and then saw how much it was and claimed he didnt notice. He continued to make snarky comments until it escalated and I put him in his place. He refused to apologize for charging me DOUBLE what i should have, tried to hide it and then got what he asked for when he ran his mouth. He quickly changed his whole narrative after contacting the police. People think they can rip people off and talk to them any type of way they want and have zero regard for their interactions. This is a paying customer and employee interaction that was so unprofessional I was dumbfounded. This location has had multiple issues, as Ive read reviews, experienced it first hand AND heard from camillus police that this store has had many issues with customer employee interactions. Never again. Play tough somewhere else, little string bean Anthony.

Review №2

2022-03-26

I have been to this location a number of times. Im always disappointed by the lack of customer service and support from the staff members. The associate never left the checkout area. Never made any suggestions for add on items.

Review №3

2021-05-22

Seeing the negative reviews, I thought it would be appropriate to log my experience as of 5/22/21.I arrived on a Saturday around 2:30pm. They were open, had what I needed, the staff was friendly and helpful. All good here.

Review №4

2020-06-27

Conveniently placed for me but thats the only reason Im giving any stars because otherwise its a useless place. Im in the plaza very often and every time I try to stop by they are always closed even prior to pandemic. I can understand closing early once in a great while for certain circumstances but if its as constant as it seems to be like in other reviews Ive read then you should be open as a business. Either change your hours to something you can stick to, and if you cant stick to anything reliably just dont be open ever.

Review №5

2020-12-11

Their google page lists they’re open until 8pm and after driving 20 minutes to get there at 6:45pm all the lights were off and they were closed. Chapter 11 is inevitable if your business is managed like this lol.

Review №6

2021-06-03

Never open on time. Ancient computer system never operating correctly on check out. Store usually smells of weed. Everything is priced higher than online, why would anyone support this place

Review №7

2019-07-08

Not sure whats with some of the bad reviews on here! Ive have been going here for a bit now and the customer service has been amazing. Working in customer service myself so, I totally get it! More recently, I know they are under new Management and Anthony is super nice, knowledgeable, and helpful! Any GNC Ive visited I have always had a really great experience so, dont hesitate to go if youre thinking about it especially this location!!

Review №8

2021-02-11

I called this location in Camillus multiple times during business hours and no one picks up or it is just a busy tone. So I decided to head down thinking maybe they might be busy and when I showed up at 1130AM doors are locked and no one inside. They open at 11...anyone else should go to another location

Review №9

2018-11-04

Absolute worst run business I’ve ever seen. Never open when it’s supposed to be....whoever is running this store needs to lose their job, or just close the whole thing down. Twice in the last three days I’ve come during business hours for it to be closed with a handwritten sign on the door. Place is trash.

Review №10

2020-12-09

Stopped by tonight around 6:30 and despite the door and online saying they were open until 8 it was closed. Second time in a week this has happened. No wonder I am getting notices in the mail that they are filing for bankruptcy. Time to cancel that pro membership.

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