Golden Home Furniture in Bronx
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Bronx, Bronx County, New York, US
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Site: http://golden-home-furniture.bus...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
Today David the owner & Yuderka helped me get the perfect bed set for my new apartment. He was able to give me a price that was comfortable for me as well as knowledge on the product. Delivery services & assembly are at a good price & I will definitely be retuning for my living room furniture. Thank you golden’s!
They are the best they treat you as family and they speak to you and answer all your questions.Even the delivery guys, they will treat you nice when I order my bed. They truck wasnt working that good. They call me to tell me there wasnt a delivery the next day and I told him that he had nothing to sleep on and they force their self to bring my bed, and they was really nice. They build it and everything and they was really Good persons I do recommend this furniture store 100%
They have the best customer’s service ive ever experienced. They were very helpful and even helped me to get pick the exact furniture i was looking for, yet i did not even go in the store we made the purchase through the phoneThey very trusted and honestThats my only go to store for sure and i would suggest everyone to pay them a visit and shop with them
I recommend anyone looking to buy furniture to go here. Their selections are by far the best thus far and their employee Barbara is one of the best! She is great at what she does and knows exactly what she’s doing. Thank you Barbara for you great customer service and helping me pick out such a great couch for my new home
I was really pleased with Golden Home furniture services. I saw an item I desperately wanted and was worried that the distance from where I live to golden home furniture was too far away. I called Golden Home furniture and they made the process so easssssy. I purchased it via Zelle he emailed me my receipt and delivery was made the next day THATS AWESOME I was really amazed at there fast and pleasant service… now I am looking to purchase some more items 🙌🏿
The man attending to us, Muhammed, was very helpful and the furniture they have is very diverse and trendy. They also offer financing which is great because we can pay off all the furniture we want to buy within 6months.We love it there, and they have a great catalog. Highly recommend!!
I feel very skeptical about positive reviews here. After buying a sleeping sofa and waiting weeks for delivery, we had to deal with unresponsive staff and being nervous about our cash deposit. When the sofa finally arrived, the delivery guys had no assembly instructions and spent about 3 hours fitting the pieces together. They badly scratched the $1300 sofa in 2 places and they damaged its mechanical parts for opening/closing. We contacted the store and its manager a number of times but never got a response.
This is a great place it is really nice, their furniture is awesome. They are very attentive they have so many options anything that you want they can get it. Really great customer service they accommodate anything to your liking. I love the couches for my living room. Great service recommended 100%. I love this place. 💫💫
I fell in love from the time I walked in, the furniture are unique and high quality. The Mohammed and the rest of staff are so amazing, patience and very helpful. I would most definitely recommend this store to my friends and family and Im looking forward to ordering more pieces
My boyfriend and I needed to furnish our new home and, by chance, came into Golden Home Furniture. It was the best thing we did ! Barbara, the salesperson who helped us out, was AMAZING ! She helped us find exactly what we were looking for and completely understood our taste and needs. I cannot wait for our pieces to arrive :)
Great customer service! If you don’t see what you are looking for you can simply ask or show them pictures and they have a booklet from where you can pick and choose. They also deliver fast and let’s not talk about the AWESOME discount! I would recommend this furniture store to EVERYONE!
Don’t do the 3rd party finance they don’t give you an accurate number in store. when you call it’s not a small spike they will charge you 3times the beds worth. it’s not worth it at all. The store was over priced anyway. To be real honest wayfair and them have the same exact products and it’s cheaper on wayfair. I would really advice to not consider that Acima leasing. Over priced financing
What an amazing experience, I was welcomed with a beverage of my choice, all the staffs was kind and helpful. They have a Variety of items in the showroom to choose from. The service was amazing, glad I came here, I would Recommend GHF to everyone I know. Best place to shop for all your furniture needs. 5Stars
Golden furniture exceeded my expectations. After months of looking for the perfect table and chairs for my tiny kitchen, i finally found one at golden furniture. They provided me options with different colors & delivered the VERY NEXT DAY. This is huge because after finding a table I liked somewhere else— they’re expected shipping date was 2 months !!!. Im so happy with the personal service i got at golden furniture & even helping me by assembling the furniture. BUY AT GOLDEN FURNITURE!--
Firstly, this store’s furniture has excellent design all beautifully finished for even the pickiest shopper. The sales representatives all work paying close attention to the customer and their concerns. And as for an added bonus they’re multilingual! Delivery is no problem as they can go as far as Boston to delivery their products. Highly recommend shopping here - no need to look any further. Will be frequenting here for all my furniture needs.
The Customer Service was great they had so many nice pieces to choose from for a great price. The process was fast and easy and delivery is super fast. The guy I worked with forgot his name but he was very patient and attentive. Im very sure that I will be going back again to purchase more things. Love my new item.
I went to this place not expecting much but boy was I mistaken. For one, they had a nice variety of items along with their catalogue with even more options to choose from. At first glance it seems to be a very small place, but they actually had two floors which was surprising. Second, they spoke three languages: English, Spanish and Arabic. Third, the place was very clean even the bathroom was surprisingly immaculate. The prices were very reasonable and they were willing to negotiate which is always nice. They were very friendly and attentive and I would definitely would shop here again. This is actually going to be my go to place for all of my home needs from now on. I would most definitely recommend this place to anyone and everyone. Ask for Mo and Ahmad they are awesome!!
I had the best experience ever here! Barbara Garcia was beyond helpful & made my experience so much better. She was patient, professional & friendly! Highly recommend her!! The owner was also amazing & friendly! I will definitely only be coming here for my furniture purchases. If I could give it more than 5 stars I would! Thank you golden home furniture once again!
My name is Anika Gertrude McCarthy And I bought couple of stuff from the Broadway store Bronx New York I honestly believe that golden home furniture Store Broadway Bronx NY Deserve a 5 and a 10 star. The manager of the store is pleasant very helpful very patien took his time to help and I can see he runs his store very well the workers are all pleasant I will definitely continue to shop there and send other people as well Is great job keep up the good work.
In love with my everything I got! The furniture and especially the service! I went in for a package deal and was able to customize a few furniture pieces for a little extra! I didn’t have to wait too long for delivery, they came the exact day schedule and set up everything in a timely manner even helped to clean up! The couch was too big for the elevators and they sent over a technician to do his magic and got it to my apartment! The bedroom set is even more beautiful in person than on the pictures! I got a smart tv for FREE! I will definitely shop here again! Great service great furniture even GREATER! Prices! I honestly didn’t have any problems with them at all!
I called before coming in to make sure they were open. I worked with two people. Ahmad and Moe. They were both really great! I walked in and was offered coffee, (very hospitable) and greeted with a smile. He gave me my space and let me look. He then asked some questions and helped me narrow down my options. The whole process was seamless. I was in and out within an hour and I purchased my couches. They were very affordable and offered many different payment options. The best part: they speak Arabic, English and Spanish fluently. I was impressed. I will definitely be sending my friends and family here. Thank you guys!!!!! PS. they were very clean!!!!
I recently renovated my house and was looking for a nice bed set and table. I came across this store online and decided to check it out. They have really nice furniture and pieces. However, their customer service is absolutely HORRENDOUS. I bought the bed set and table from them and was told they would be delivered by the weekend. They took a few days to come and when they did, both dressers were damaged. Ok, no big deal. I told them I want them both replaced because I did not pay over 3 grand for something that is damaged. That is where my problems began. The curly haired guy [didnt get his name] that I was dealing with was so hard to get ahold of. He would not answer my calls and only text back days later when he felt like it. I had to wait almost a whole MONTH to get my replaced items. The first time they came, they never called me to confirm that I was home, so they had to go back. The second time they came, they were full of attitude and were refusing to replace one of the dressers, even though they had the new replacement DOWNSTAIRS IN THE VAN!!! Who treats paying customers like that? They proceeded to turn their backs to me and try to color in the dent with a sharpie marker, which did ABSOLUTELY NOTHING. He still gave me such a hard time to replace my items. I was going to purchase more from them, but after dealing with their customer service I would NEVER buy anything from there again. BUYER BEWARE DO NOT PAY ALL THE MONEY UPFRONT otherwise they will run you around and play games with you too. A whole month of stress and headache for no good reason. I would give them 0 stars if I could.
Store were able to accommodate my delivery date twice. But when the delivery was made I didnt received the table and the mattress wasnt what I expected. Store manager compensate my frustration and order a new mattress to be arrive 5 days later. However, Henry store rep was great at customer service. I still to wait for the complete delivery! Still I love my bed set and bar table!
I recently bought a complete bet room set from this establishment and I couldn’t be more happier with the care and attention I was welcomed with. Freddy was extremely detailed and helpful in assessing my style and preference for what I was looking for. At the time of delivery he made it his priority for it to get to our destination in a timely manner, which made a great transition from they’re warehouse to my apartment. I am very thankful and I will return to buy many more things from this location; I highly recommend Golden Home Furniture to anyone who’s looking to buy good quality furniture at an affordable price. Thank you !
I specifically came to this location because of all of the good reviews I saw as opposed to another location that had terrible reviews. Freddy assisted me and made the process absolutely painless, smooth & FUN. He understood my needs & worked with me to find the best products & bang for my buck. I can not wait to receive my dream bed & vanity! Thank you Golden home furniture I will be referring all of my friends & family & continue to purchase with you guys!
Amazing and very fast service. The staff was super sweet, very attentive to what I was looking for, when I found this store I called and from the initial call to walking into the store the same day, I was really pleased, they have such beautiful items I wanted to buy everything, they offered water and coffee, very very friendly. I am super happy with my couch and rocking chair from their store, I am definitely going back to buy accessories for my house.They have 5 star service for sure, you won’t regret doing business.
After searching for a perfect bedroom set, I have finally found my dream bedroom set here and I must say Im extremely pleased. The customer that Ive received was spectacular. Delivery was ontime, prices are reasonable,communication was great. Im located in CT and they had no problem getting to me. I completely recommend the furniture store to any and everyone. Definitely will be shopping again. Currently ordering my dinning room chairs🙂.
The customer service was great. The employees were polite and very professional.. They really took care of me.. Delivery guys were on point. They didnt damage anything, leave a message, scratch up the floor or cause any issues when disposal of the trash, they even took my old couch out . David was awesome.... Thanks GHF
Excellent service & customer service from the entire staff. We ordered a bedroom set on Saturday and received everything on Monday, which was also a holiday. They accommodate to the customers needs, including door to door maintenance for us. We are returning satisfied customers!
Mohammed and Abdul has been the best in servicing me with my new furniture, even after making purchases they have been completely supportive with helping me pick out new pieces for my whole apartment. fair prices, quality furniture and great customer service hands down!
My shipment arrived incomplete and 4 hours late. Which meant I was at home waiting for 8 hours. For this inconvenience, Muhammad the store manager apologized, and provided exceptional customer service. I would recommend this place. Just make sure everyones on the same page: the store, warehouse, drivers, and manager and youre all good. Thanks Muhammad
Wow by far the most excellent customer service i have experienced. I went with my 3 year old son and we both felt like home because we were well taken care of from the moment we walked in this beautiful store. I was looking for a modern yet chic TV stand but I had no idea what specific style i was looking for. I had the nicest guy help me narrow down my search by sitting down with me and patiently showing me a few catalogs based on the look i told him i wanted for my living room. And, after having visited so many furniture stores in Manhattan in the last few weeks that had nothing that appealed to me, I finally found the perfect FireplaceTV stand for a very reasonable price right around my neighborhood. My husband is very picky and even he loved it! I am so happy i found this Gem and will definitely be coming back soon! Thank you for such great customer service!
At first, during the time my husband and I was at the store trying to pick out the cabinet, they took care of us. but once we paid for our cabinet, the service became the worst.mohammed no longer took my calls, every time i called him to ask about delivery, he was always busy. they charged me for delivery for 2 things but only 1 thing arrived. (mirror did not arrive. they did not even give me a curtesy call and tellme it was not yet available) and also, we had made a contract with drawing of the customized cabinet. the drawing was not followed at all. I tried to call and complain but they kept giving me the run around, and every time I called, mohammed was always busy and not taking calls.I suggest you buy furniture at another store. this store has the worst customer service.I regret buying fromthis store.
Great customer service. Worked with us to get the livingroom set we wanted. Great price and evening delivery. Fast, inexpensive set up and garbage removal. Highly recommend this place. Has more furniture than on display. Place is deceiving, so work with one of the sales ppl if you dont see anything you like. Quality is also great. Getting nothing but compliments on my livingroom set.
I absolutely love this place!!! My boyfriend and I recently moved in together and we wanted new furniture for our new beginning so we began the shopping process. Our goals were to purchase durable, long lasting, quality furniture for a fair price. We shopped around for weeks and then came across Golden’s furniture in the Bronx. Barbara helped me design my new apartment and bring my visions into reality. The owner and staff were both very patient with us and gave us the best prices. Since our first experience with them we keep coming back and traveling from Tarrytown to the Bronx for furniture and accessories. We’ve purchased our dining table, coffee tables, end tables, rugs, night stand and wall art. This has become our go to spot. They treat us like family and always want to see updated pictures of our apartment. Due to their friendliness and good prices they’ve gain two life long customers.
The table arrive two weeks later than they originally told me it would. Had to call continuously to get answers and was even hung up on. On the day they delivered, they brought only the chairs and not the table I ordered, I had to chase them down as they were about to drive away to get my table too. Chairs ended up feeling a lot cheaper than I expected too. Do not recommend to anyone.
Most furniture shopping experiences can be daunting and intimidating but we had a wonderful experience at Golden Home Furniture! Tania and Mohammed were both incredibly attentive and kind, and walked us through the prices to give us great deals on the furniture we were interested in buying and were flexible with our desired delivery date. Definitely coming back here for my future furniture needs! Happy holidays and thank you again to Tania and Mohammed for their time and attention.
I absolutely love the people that work there!!! Barbara and her boss was super helpful and very professional they helped me tremendously. I am going to furnish the rest of my place through them!!! I recommend that everyone go there and speak with Barbara or contact them on IG they won’t be let down...
Do not expect your delivery on time!!! My items were purchased on 08/24 with a promised date of 08/31/2019. Due to the holiday i understood the delivery date was unsuccessful but let me just add that at no moment did the store contact me to inform me that they did not receive the item and was not expected to arrive till sunday-monday. They informed me the delivery was going to be expected on wednesday between the hours of 12-2PM. I find out at 7PM that no item has been delivered and no courtesy call was ever made on both dates (saturday nor Wednesday) . I called to follow up and they attempted to give me the excuse of not having a sofa (one of the 2 items ordered) and i explained to her that on saturday they informed me the sofa was there but the table wasnt. This is a very unprofessional location. If you want you items delivered on time please do not waste your time.
Better hope your furniture isnt damaged. Theyll lie and say well send somebody and they dont. Ill have to fix my bed frame on my own.imagine buying a bed that falls thru the frame😠Bought my mattress in September and do not feel comfortable laying on the bed. Im in December now and Im telling you I should have stayed with Macys where I bought my last bed 🤨
I went into this store because a friend recommend it to me and it was around my area. I also did read some good reviews and wanted to give it a try.I went in asking for a portable air conditioner and was told they had some but new delivery was for Tuesday. They still had a few from old delivery. Well, I went down with my bf and took a look at it. The box seems a lil open and was re tape but didn’t thing anything of it because boxes break easily when constantly moved.Long story short, we got it and bring it home to see that it had be used and also parts missing with another part broken. I was so angry because I live on the 5th FL no elevator to come to think that all along nothing was new. I call them back and ask for another one, they stated they will pick up and give me a new one.They arrive with no replacement and I had to walk back to the place. Now at first I was so upset because the guy that picked up the AC was just like we will call you when we got the replacement. Like nothing!! Now I had to just wait...oh no.Point is I arrive back to the place, spoke to Sergio because I paid him. He said hold on and Mohammed spoke to us..I rate them a 5stars because the fact everything was a misunderstanding and i wasn’t suppose to receive the one i originally got.He apologize and gave me a new one even better, for the same price of the old one. He Open it to show me if I was pleased and just with that. I felt like they cared and wasn’t just taking my money for granted! Will definitely return.Thank you Mohammed and golden home ;)
I have some really good experiences @ golden home furniture. I like the quality of the furniture it sit well in my home. Besides the salesman ( Mr Daoud ) can sale any furniture to any customers and iam sure the customers would be happy. ( Mr Daoud ) is Amazing salesman..I am pleased with the three different purchases i made @ golden home furniture...
The best furniture shopping experience, ever. First of all their website has good pictures, great collection, prices listed, etc. I then went to a store in Commerce to check if the sofas are as firm as they claim on the website. I loved what I saw in the store. Thats where I met david, who volunteered to help me find the right sofa set for my aunt surprise. Its a very pleasant experience dealing with him and he’s other coworkers . He made the conversations so easy and flowing, gave tips on choosing the right color and ultimately gave me a great price. I wassure of getting the furniture from them when I picked the phone to call david. But after talking with him once, I made up my mind.ecellent prices and delivery is awesome I love it.encantada como me trataron .
Best customer service I have ever experienced - I have furnished my entire apartment from this store - beautiful long lasting furniture- the management team is extremely friendly and work with your budget - they also always throw in a thank you gift which is also of high volume - I recommend 100 %
Best customer service👌🏽👌🏽👌🏽👌🏽 . I went in there several times and it took me forever to make a decision ,but Muhammad was patient with me all the way . Got the best treatment every time I walked in . Would recommend this shop anytime any day . Best furniture place with the best customer service ...keep it up guys
I wish I could give NO STARS. They are somewhat courteous and professional before they take your money, then the customer service stinks. Guy on the phone screamed at me because he did not do the necessary insurance my building needed and my delivery arrived. Not sure anyone knows what they are doing at this store. Will never go back, suggest you dont either.
This is your go-to furniture store! If you’re looking for the widest variety in options for furniture for your home, this is your place. The staff and everyone is very nice and they will make sure they accommodate you and help you in making the purchase that you want for your home. Do not hesitate in going to another place, go to Goldens!
I want to THANK Golden Home Furniture for the excellent job they did, not only selling on a good and reasonable price my selected furnitures , but also for the great shipping it to Florida, keeping all their promises and being in time with it.It was a pleasure to deal with Mohamed and all the people who collaborated with him.
There furniture is soo bomb! There was a misunderstanding earlier with the delievery but david and management corrected it soo quick! I love my sofa and it fits prefect in my room! Thank youuu i wish i could upload a photo but its not working :( thanks againnn guysssss
I had the best experience at Golden home furniture, as soon as i saw their page on instagram i knew thats where i wanted to shop for my first apartment, their price is very good and great quality these furnitures would last you years and plus they give me a free matress with my bed☺️
Super luxury furniture store ever in NYC.Recently we got brand new condo apartment and I stopped by with my husband in this store for shopping.Muhammed provides best customer services for us.He is really great than any top home interiors.Highly recommended this furniture store👍
I have never been here and I definitely will never go. I walk past often because its in my neighborhood. Cant tell if its a furniture store or a damn nightclub with the music they are always blasting. Guy stands outside handing out fliers (I dont even know what theyre for, why would a furniture store need fliers?) and he harasses women walking by. Its disgusting. This whole place disgusts me. I HATE walking past here.
Total reviews rating 4.8
199 Reviews for Golden Home Furniture 2023:
Review №1
2022-07-06Went looking for some furniture for my apartment that was in need of it. Went to Global since that I live in the area. As I walked in Ms.B (Barbara) greeted me with such a loving demeanor. We share some stories and then she went to work. She is definitely a GOAT, can someone please give her a store of her own. I walked away with beautiful furniture and some goodies. Thanks so much again I appreciate you.
Review №2
2022-03-22Yuldeka was very helpful and friendly she took her time to show me around and show me different table sets. She also made sure I was happy with the table I wanted. They made sure to deliver my table set the same day. Everyone in the store is friendly and helpful. I recommend them. 🥰🥰
Review №3
2019-08-01In love with my new bedroom set!!! Thank you Golden home furniture for the great service..🎊👏👏❤️❤️ specially Mohammad who helped my husband and I, we are beyond thankful. I totally recommend Golden furniture to everyone is the best place to shop.
Review №4
2021-12-02Aug...I visited the store many times before I purchased a sofa/chaise sectional. I was helped by Mohamed and Xiomara who were both very nice and gave me a good price. I paid in full, delivery was only a couple of days after original stated date. When the furniture arrived Aug 6th it was stained in several visible areas on both pieces and it smelled. Both Mohamed and David came to my apt and saw it. Mohamed apologized and made arrangements to have it replaced and threw in for free a large rug...David didnt think it was too bad.... 2nd delivery Aug 14 ..furniture again stained, and damaged like it was stored in water on its side, even the delivery guys saw the damage.. Mohamed promised to get the furniture from a storeroom in PA, it will take 2 weeks and he will inspect it before delivery. That night I slept on the couch (the clean section) woke up with 3 insect bites on my arm, figured mosquitos, spent another night on the couch...woke up with 5 painful, red swollen bites...in a line!! NOW THATS BEDBUGS!! Searched the couch, pulled up the cushions and found a bedbug. Called the store and told David about it...he said I have cockroaches....Then I told him I found a bedbug...He said I already had them...Davids a D*@K! I demanded to have the furniture removed immediately and take the rug too. They did so in 48 hours, I went to the store and got a full refund without a hassle. I hesitated in posting this review because I got good service in the store and the delivery guys (6 all together) were very nice and competent but they brought bedbugs into my brand new completely renovated apartment. I had to wash EVERY SINGLE PIECE OF CLOTHING I HAD IN THE APARTMENT then bag everything and the exterminator had to come 2 weeks in a row to fumigate....time I had to take off from work. I purchased the same sectional from Ashley, paid more but worth the piece of mind!BUYER BEWARE!!!
Review №5
2022-01-08Today was one of The Best Days I received some good news from Barbara. She sold me some nice furniture and I am so happy right. I can say no one around here will have what I GOT. And to David thanks so much for all your help. Barbara thanks for taken care for me . I will be call you❤️❤️❤️❤️❤️❤️❤️❤️
Review №6
2022-02-16THEY WERE AMAZING. I called yesterday and Barbera took GREAT CARE OF ME. I walked in today & the couch I originally wanted they didn’t have but she accommodated me the best way possible & I am definitely SATISFIED. As for their manager David, he worked with me & helped me to get what I wanted. But BARBARA WAS THE GOAT ! If you are looking for a EASY GOING PROCESS. COME HERE TO GOLDEN FURNITURE.
Review №7
2021-11-20I really love golden home furniture delivery service was immediately and the furniture is beautiful and worth every dollar and the people there are very helpful and wonderful
Review №8
2022-02-21Super friendly, thank you Barbara for all your help! There’s a lot of selections, they’re willing to negotiate, and offer different payment options. Would deff come back for future furniture purchases.
Review №9
2021-08-07Great services after sale a little bit of a hook up with the delivery and the rug however Barbara helped me smooth things out and it was better
Review №10
2021-08-10My experience mead as easy and stressful at it could be. The staff was amazing and very well knowledgeable about the product. Very great deals and delivery service.