Kerbside pickup
Yes
Goodyear Auto Service in Oswego
Categories
Location on the map
Oswego, Oswego County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Planning
Appointments recommended
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 315-343-4078
Site: https://www.goodyearautoservice....
Site: https://www.goodyearautoservice....
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:Closed
Goodyear Auto Service in other cities:
Comments (199)
I was in today to get 4 new good year weather ready tires! The technicians where very fast and efficient!! Absolutely great experience! Marry at the front counter was supper polite and kind! . If I could give more than 5 ⭐s I would!! Thanks again Goodyear!!
The level of service was terrific!!! I was from out of town had a small problem. The young lady at the desk took care of the problem and refused to take any payment. I am so appreciative. Nothing like upstate friendliness and professionalism.
Excellent customer service! They really care about you and go out of their way to accommodate your needs and schedule. Highly recommend the Oswego NY location. Both manager and staff were helpful and understanding.
Had new tires installed into my truck. They did a good job and inspected my vehicle while I was there. Very good service
Staff was excellent. Scheduled appointment, service was quick and back on to my day. Nice waiting space with TV and coffee available. Great area for walking while having work done.
Reliable, friendly, and fair service, and very accommodating. It’s the only place in Oswego I’ve gone to since owning my 2017 and have had absolutely zero issues with them - I never felt shorted or belittled there, trust their opinion, and my whole family goes there. Nothing but good things to say, I still go to Goodyear whenever I’m in town and need work done.
I just don’t went to Goodyear for my brakes… great service! The staff was amazing and funny. Ryan is like if Rob Schneider had a baby with a koala! In all seriousness, I recommend Goodyear to everyone I know in town. Always great service!
Great service , helped me get 4 new tires within my budget range . Highly recommend this Oswego location !! Thanks guys
Great service. Job well done. Mary treats you as if youre family. Highly recommend
Extremely great service. Extraordinarily respectful people
Great costumer service! Every time i call they are always polite. I take my truck and family cars there because i know they are in good hands! When ever you need anything done go in talk to front desk and then ask for Ryan and they will take care of you. Very satisfied with their work!
Always love the service here! Super polite and super quick!
Great service. I found an air bubble in my tire and they stayed open late to put on a new set of tires for me.
I recently had an issue with a local dealership trying to get a battery replaced on a Government Vehicle. The debacle with the dealership ended up with me having to contact this Goodyear Auto Service center with only 18 hrs before making sure the vehicle was good to travel to my next destination. I called and spoke with the receptionist around 2pm. She said drop it off and she would have the GSA authorization completed and battery replaced in no time. They surely delivered on that Promise!!
Great service at a fair price. I can always count on Mary to make sure that things are done right and I never have to worry about my family driving away in a vehicle that’s unsafe. On top of that peace of mind, I’ve never been able to find anyone that beats their prices. They’ll have my business at least as long as Mary is there!
Superior service! As we were headed back to Michigan with our travel trailer, we had a truck tire that was loosing air, due to a crummy nail. Found this nice Goodyear Auto Service station which gladly fixed our tire! They are open on Memorial Day!Very friendly, knowledgeable staff!Thanks, for getting us back on the road!
Great service by everyone at Goodyear in Oswego! Highly recommend them to anyone looking for quality service. I have used them in the past and will continue to use them going forward. Mari was more than helpful and went above and beyond! She definitely puts the customer first. Go to Goodyear Oswego for your vehicle needs!
Very friendly and knowledgeable staff. Mari goes above and beyond to help the people for whatever is needed. I would definitely recommend the Oswego Goodyear Store for any of your tire or maintenance needs for your vehicles.
I am from out of town and needed an emergency brake job. I called Goodyear after calling several other auto repair places and they were kind enough to replace my rotors and pads same day. I am truly appreciative of the amazing customer service. Thank you to everyone at Goodyear.
I am from out of town up for work. My oil pan nut was rusted and they didnt want to take a chance of something going wrong so they didnt do the oil change. . They were upfront and honest with me. They did check all my fluids and topped off my washer fluid free of charge. I was very impressed and made sure to thank the counter staff and tipped the man in the service bay who went out of his way to do a little extra.
First time coming here and had a great experience overall & will go here in the future . I Had an alignment done. Mary inside was FANTASTIC!! Great customer service and it was done quick! They went above & beyond! I definitely recommend!!
I’ve been going to the Oswego store for a couple years now and the staff has always been friendly and honest. They were able to secure my heat shield quickly with no wait. Highly recommend
The guys at the good year in Oswego were fantastic got me in when my truck broke down and got me in and out fast!
Made inspection appointment online, Cheri called and fit me into the schedule better so I would not have a lengthy wait in store. Also offered a ride home if I wanted to drop off the car. Very accommodating, friendly and efficient! Premises were clean and comfortable and appropriate COVID 19 precautions were in evidence at all times. Inspection and minor bulb replacement were done quickly, paperwork was clear and thorough, cost was very reasonable. My tires were evaluated and I was informed of approximately how long til I should plan to replace them, but it was an appropriate advisement, no hard sell. I’m very very happy with Goodyear and definitely will go back. I would absolutely recommend Goodyear and this store in particular.
Shout out to Mary over at Goodyear! Goodyear has been a excellent experience every time I deal with them. Rather it’s for work or for personal. Their customer service is great and very hometown feeling where they remember you when you come in again. Mary is excellent there and has always taken care of me and can’t thank her enough.
Awesome customer service. They were able to get and install my tires very fast. Mari was very friendly and knowledgeable. I highly recommend Goodyear Auto Service Center.
Mary - at the front desk was caring, supportive, efficient and knowledgeable. Mary and her staff accommodated my emergent situation so I could continue my day traveling for work, safely !!! What a crew! Thanks you all!
Easy to schedule appointment for an oil change. During the servicing they also checked all the fluids and filters and showed me the filters that were nearing end of life. They replaced filters, flushed and replaced power steering fluid and researched my transmission maintenance schedule. Then they alerted me to overdue needed transmission service
Awesome, fast, incredible service! Had a low tire and they sealed the leak around valve and filled tire. Called me within 15 minutes and DID NOT charge me a dime! So unexpected and kind! Will definitely be back for any auto service I need!
Great stuff here, never had a bad experience and they checked everything and got my inspection done when I just asked for an oil change.
Great experience today. Mari always takes good care of my vehicles. She is honest about the work that needs to be done and the team helps to keep my vehicles moving.
Excellent service! Quick and easy, the staff was polite and my truck was ready when I arrived. Thank you Mary and Ryan !
Mary and the Oswego Goodyear team always go above and beyond for us. This time we needed a spare and rim for our boat trailer and she had it ready to go within the day. Thanks for all you do.
Mary and the crew are amazing! Had a bunch of work that needed to be done and she gave me the best prices around. We have had our last few services done there and it has been great work everytime. A+ would recommend and we will be back for next service.
I was in a tight spot on a weekend and the store Manager Mary was more than happy to help me out. She was very professional and courteous. I would highly recommend the Oswego Goodyear for any car problems or tire needs you may have.
I have been taking the familys cars to Good Year in Oswego for several years now. I thought it was about time to recognize them for their great work. First off friendly and honest. Giving suggestions for maintenance but never pressuring you to get something you dont need or cant afford at the time. Professional, Mary and her staff always treat me respect even though I dont know too much about cars. Plus the biggest thing is Trust Worthy! You can count on them getting the job done right and in a timely manner. Thanks to you all!
On August 9, 2021 I brought my Jeep into this Goodyear for an oil change and NYS inspection. Both were fine. But they then quoted me on $500 dollars worth of work that was needed. Nope. August 10 I pick up my car before work and they had to jump it to get it started. Thought that was odd, but I was already late to work and I just need to get there. On my lunch break, it was dead again. One of their auto techs came and jumped it. They then tested my Interstate battery, which according to them was now a bad battery. I just put that battery in late January 2021 so i thought that was odd.I call one of my auto-saavy friends, he says if it is a bad battery I can get it replaced for free under warranty but it has to be tested at a Interstate Battery distributor. So on August 12, I go into pick up my car which needed to be jumped again to get it started. But while I was there, Mary at the front desk decides to tell me interstate batteries are “not that good” and I should get one of their batteries.The new auto shop tests the battery, alternator, and each cell. All of which were fine. The battery had simply been completely drained. Goodyear drained my battery then tried to upsell me on one of their own batteries. Thank god I got a second opinion.
I went to Goodyear for an inspection and alignment. Overall it was a great experience. Jon was very knowledgeable and helpful. Overall I will definitely be taking my car there in the future, as well as recommending my friends and family to this shop!
Whatever my need, timeline or question Mari assists with the best possible solution. Staff keep you informed of any service needed prior to completion. I have been using the Oswego location for over ten years and highly recommend to anyone seeking out reliable and dependable service.
I noticed I was losing air in my back tire yesterday afternoon. When I called Goodyear stressed out Ryan was able to get me in first thing this morning! Not only did they repair my tire and fill all the others in less than a half hour they were extremely nice to be around and didn’t charge me!! Sherri explained exactly how they repair the tire from the inside out and mentioned how they would rather know their customers are safe driving than just make money off them. I really can’t appreciate them enough for not taking advantage of my lack of tire knowledge lol. I will for sure come back for my car needs and recommend their services to all!
New in town. One of tires went flat to the rim within 3-4 days. Pumped air into the tires & took the car to the 1st shop but appts. there meant waiting for 2 weeks. Took the car next to Goodyear Auto Service & the staff there made it possible to look at the problem that day, thankfully. Saved my day looking around. Front desk staff was very helpful. She shuttled me to & back to collect the car. They also offered complimentary services on the car which a later appt. was made. The staff showed when asked, the part of the car that they recommended to be changed. Overall, satisfied with friendly & knowledgeable service.
I go to Goodyear regularly for all of my truck’s needs. Mari is phenomenal! I have a feeling that even if a drunk raccoon had carjacked me, Mari would come out and fight him. Truly exquisite service. *chef’s kiss*
The Goodyear in Oswego has been my tire specialists for some ten years now. I go there for the friendly, professional treatment.I always feel valued and am extremely thankful for their patience. Especially Cheri. She makes me smile every time.
I had great service when I brought my car to Goodyear recently. Was having a check engine light problem for my inspection and could not find the cause. Mari and Ryan were awesome to work with. They all kept at it till they were able to find the issue to keep the light off. Definitely recommend them for service.
Always pleasant and efficient- I trust technician to tell me what I need and not pressure me to get services I dont need. Mary is amazing at accommodating her customers and minimizing wait time.
I had a isue with something missing from my car after going here!!After tis review, I was contacted via email to resolve the issue. But after being on hold, talking to a operator and getting no where, I recommend youDO NOT GO TO GOODYEARif you value the items in your car!!!I hope this review helps others avoid being pilfered from in the future.
As usual the service at Goodyear Oswego was awesome. Mari was very polite and very knowledgeable and a pleasure to work with. She deserves a raise in my opinion. The tech kept me informed of what was going on with my vehicle and explained what repairs may be needed coming up in the future. All in all I will continue to utilize Goodyear as my wheel and alignment service shop. Kudos to Oswego Goodyear.
On work travel in Oswego when my starter quits. A co-worker at the nearby power plant recommends the Goodyear facility in town. You need to be careful who you trust to work when you are hundreds of miles from home as its easy to be taken advantage of. Mary and her crew were helpful, professional and treated me very fairly. They got me in that morning and I was out that afternoon. It was like going to my own guy back home. Thank you for the great service!
Bought ComfortDrive tires (235/45R18 94V SL) for my Tesla Model 3. Tires are great! Going in for my first free rotation tomorrow. Mileage seems comparable to the stock Michelin’s and road noise is very low.The folks at the Goodyear shop in Oswego, NY are very nice and have done excellent work: Both tires for my Tesla and work on my mom’s older Chevy Impala.Very happy to recommend both the shop and the ComfortDrive tires for Tesla owners.
They have the greatest customer service! I’m always able to get my car serviced within 5 days. They offer unwavering reliability. I would most definitely recommend them to anyone who needs car maintenance.
Very helpful staff !!! And very understanding! Thank you guys for talking in my vehicle and checking it out in such a timely fashionStill the best!!! Thank you for all you do Mari and Ryan!!
Once again Mari and her team took care of my car with care and professionalism. I took my car in for an inspection and oil change and when called to tell me I needed work on my brakes I was not surprised. I figured it was needed prior to the car going but never said anything. They always tell me prior to my leaving after any service what expenses will be coming in the future to maintain my car. I am thankful for the service that they always give and the courteous way they treat me and my family.
My radiator had exploded, they replaced it quickly and refilled the system as well. They noticed i was 2q low on oil and topped it off for me. Very nice and good service
The Goodyear in Oswego was amazing ❤️ I needEd my new tires mounted & balanced & they got me in in two days. I was actually late for my appointment & they were very understanding. They didn’t give me any issue that I didn’t buy the tires from them but I definitely will next time. They put them on quickly & for a fair price. Mary Jo made sure that I was super happy ❤️
Extremely friendly. Very knowledgeable. Problem solved.
Very professional and friendly work staff. Been here many times, always a pleasure to talk to. Technicians are very thorough and great at what they do. Manager mari is always a pleasure to talk to and very down to earth assistant manager Ben, is very professional and is wildly to assist you with what questions or concerns you have . Great place to take your vehicle especially if you want it to be safe and secure and to last for years to come !
Awesome fast service! Thanks Oswego Goodyear for looking out for me!
My vehicle needed an oil change and alignment. I scheduled a appointment. Upon arrival the employees were friendly and knowledgeable. They checked on me in the waiting area and offered friendly conversation. Service was fast. I will definitely recommend and return.
Cheri and Ryan at the front desk were incredibly helpful and personable. Jon worked on my car and did all the additional checks I asked of him. I would definitely recommend this facility and will continue to be a goodyear customer at this store
Mary and her team of Goodyear Service Center have always been the best of help and of the upper echelon in there field. She is very kind and thoughtful regarding safety and advice. I have never left feeling taken nor uneducated. Always a pleasure and a relief to know I can rely on such people to take care of my familys vehicles.
Ryan and Mari took such excellent care of our car and our situation. I called at 7:45 am, Ryan answered the phone, answered all my questions and concerns, and; their techs did superb, timely work on our vehicle.I highly recommend this service center.!!!
Great work done here and Amazing customer service. Always happy with the work done. I got a great deal on a new set of tires. Also I highly recommend them for doing alignments and balancing. I always take both my vehicles to them!
Very personable and knowledgeable! I have been having my car serviced here for years and everytime it is done in a timely manner.EDIT: New car, new issues, but always the same great service.The only suggestion is to have courtesy texts or reminders about appointments.
Love these guys. Im always treated right. Most recently they revived a car that had been sitting and wouldnt turn over. They used outside the box thinking and some patience and it payed off. Thank you guys for being there.
Very helpful and made sure we got everything we needed and was very accommodating to requests we had!!! Thank You Goodyear!
The staff was courteous, helpfuland kept me informed of everything they did and even went above and beyond to clean out the mess a rodent had made of my filters.This is the second time weve had work done here and we will continue to come back.
I dont go anywhere to get my van oil changed. Place is clean and the staff is very friendly. This time my inspection was up and they service my car, I cant be more happier with all the repairs and the price was great. I feel like I have a new van!!! Thanks Mary and all the staff of Goodyear Auto Service. Keep the good work 👍
Staff is always exceptional, and the service received is always beyond exceptional! I have been a goodyear customer since I was 16 years old, at stores all across central New York! And the store in oswego has always taken care of my vehicles when I sont have time to do the fixes! Thank you for being their!
Very helpful and professional team. We had a flat on our way to Canada on a Saturday evening. We were in an out in no time. Vacation saved and so my piece of mind. The work was done well and with great attention to detail. Thank you! 😁👍🏻
My parents have been going to Goodyear in my hometown for as long as I can remember & when I came to Oswego for college it seemed natural to continue going to Goodyear for any car maintenance I needed. My car has been in and out more times than Id like to admit, and Mari and her staff are always a pleasure to work with. The work is done in a timely manner and I always leave feeling confident in the quality of work that was performed on my car. Even now that I live in Baldwinsville, I still make the drive up to Oswego because of how great Mari is! Would recommend this place to anyone in the area.
We brought our car to Goodyear here in oswego all they had to do was an inspection. We just had new tires rotors ball joints put in by someone else we get it back from good year and try to go on 481 and our car was nice and quiet till day they touched it now its making a loud noise in back end like tire is popped or something and feels like its pulling back on us when we drive ! Plus the lady who works front counter Mary is a rude miserable woman who needs to treat customers way better if it werent for customers she and none of them would have a job working there right now!! We will never go back there not even for an inspection! I recommend no one else does either
Cheri and the rest of the team at Goodyear were really great! They communicated with me through the entire service process and were very friendly! Highly recommend!
Mary always is friendly and does a good job. Takes care of rebates and the estimates are accurate no hidden charges. Ive been a customer for about 10 years now.
Really friendly and knowledgeable staff. They always do right by me and my car. If they cant fix it, they tell me the truth. If they can, theyre fairly reasonable in price and time it takes to fix.
Had my oil change and other maintenance done to my car and Mari J atkinson, the store manager was really nice and explain things so I understood what was being done to my car and why its important. I really value that in auto service. I am happy with there customer service and the service that was done to my car.I will be going there again for future problems or oil change.
The staff is very friendly and was able to get me in and out quickly and let me know of an issue that i couldnt see or feel.Have been coming here for over 15 years, best shop in Oswego, and goodyear for life
I had a problem with my car not starting one morning. I called Mary at Goodyear and she said to bring it in and they would take a look at it even though I didnt have an appointment. I had AAA tow it there and Goodyear was able to determine the problem before the end of the day. I have come to rely on Goodyear for any problems with my car.
Great Place to have work done on my vehicles everyone is friendly and takes very good care of me when I come in with my car great prices as well highly recommend
Fantastic service and Mary was very professional and helpful on the phone. Always been rushed to get off the phone at all other shops but NOT this one. Mary went above and beyond to help us resolve our issue the same day!! Definitely will be going to this shop from now on.
Great place,had to do an alignment on a 6 inch lifted truck came out great!!! Very professional and quick. Would recommend To anybody who wants stuff done the right way the first time.
We’ve been going to Goodyear for about 8 years, and it’s the only place we’ll go (other than the dealership). Thank you, Mari and staff, for always providing such great honest, timely, and friendly service.
Fast, professional, thorough and honest. Ben inspected my tires, patiently explained the proper service if the tire could not be fixed, and gave me a fair estimate. Ended up with a tire repair rather than replacement and he didnt even charge me! Highly recommended!!
Mari and her team here at Goodyear are phenomenal. She was able to give options and go a little out her way to get me back on the road and back home. Her staff here was just as polite and friendly.
I scheduled an appointment online to change my oil (15-20 minutes TOPS) and came back HOURS later and they hadn’t even moved the car. I was offered to wait longer and no compensation, TERRIBLE customer service experience.
I had an appointment for tire rotation and balance plus front end alignment on my 2003 Chevy Suburban. Vehicle brought into shop 5 minutes before my scheduled appointment time while I waited (I was 10 minutes early). Vehicle received services immediately and was completed promptly. Courteous, friendly and professional customer service.
These folks fixed the issues with my vehicle in a very timely manner. Very professional and great service.
We are long term customers of the Oswego Goodyear store. Mary and Cherie know us by name and always go the extra mile to make our experience the best possible.
I’ve been a customer for several years and the staff has always been very friendly and accommodating. The alignment program is a great deal as well. I’ve compared their alignments to several other shops in the area and I believe Goodyear does the best job by far.
Even during this trying time GOODYEAR in Oswego was able to get me for some necessary work. They were so friendly and helpful. Mary especially gets a 5 star from me for making each and every visit so welcoming. Thank you Oswego team!!
I take my fleet car here and they take great care of me and my vehicle. Love the customer service and mary she is great!
Fantastic service. Mary was absolutely fabulous to deal with. Will be going back again for sure.
Fast and friendly service definitely recommend getting your new truck shoes here!
Excellent and fast service! I’m from out of town and had a tire with a leak. Turns out there was a metal shard in my tire. They repaired it free of charge, and we were able to drive home safely. Thank you!
Always great service, transparent, and quick. They are there to fix your car and truly care.
Everyone here went above and beyond to help and did a fantastic job! I will continue to stay loyal to Good Year Oswego due to fabulous customer service. A+++ Highly Recommend!
Terrific service, so speedy! And a lovely and friendly receptionist/office manager. Would def return!
Ryan did an awesome job for meMy boat trailer blew out a tireI brought it to him and he fixed it on the spotI was back on the road in no timeThanks again Ryan
I am very pleased with the service I received here at Goodyear Oswego. I will definitely be back here again. Great job!!
She is amazing very good customer service and she is really good getting you to understand everything that is going to be done to the car I really recommend this place 💜
The GM Mari is always friendly and helpful! Did a great job on the brakes. New tires are so quiet and ride smooth.
Im always satisfied with my care when i go to good year here in oswego. They are understanding and take their time to do the job right. Super friendly.
Got my snow tires swapped. The team at this location is very efficient and I have always been very satisfied with the service and hospitality you receive from them
Super reliable and easy to communicate with. Mary always gets things done on time and won’t try to sell you things that she doesn’t genuinely think you need.
Took my Jeep here, everyone was very professional and did a good job, will come here again, would recommend.
Awesome service by Mari and all guys that worked on replacing the tires on my 5th Wheel.
Service was completed in a fast and friendly manor. All the staff are very friendly and knowledgeable. Great team.
Extremely professional, straight forward - I never feel like Im getting a sales pitch for repairs I dont need.Updated 12/2020 - Service continues to be great.
Excellent service and superb employees. The manager ensures that you receive the best experience possible.
Excellent customer service at the Oswego location. Tires ordered and installed very quickly.
Every body at the shop are great mari the mostAwesome job Ryan and crew. I recommend anyone come here for car repairs and tires !!!
Many thanks to the Goodyear team in Oswego, NY. Excellent service!Thank you, Mari!Thank you, Ryan!Peter Rounds2005 Buick LaCrosseOswego, NY 13126
Great service very nice knowledgeable employees
Once again Mari and her team provided great service on my vehicle. I would highly recommend this location.
Great people who do great work. I’ve been doing business with them for about 2 years and have never had a complaint. Highly recommend.
I called for an inspection after trying multiple places around the county. They are open Saturdays! Before we started I asked a couple questions and Mari reassured me that you only need this, that for inspection. I passed and was out of there in no time. Thank you!
Excellent service, fair pricing on service and labor. Staff and store manager were very friendly and descriptive on what was wrong with my vehicle. Highly reccomend!
Fast and friendly service. Very reasonably priced. The staff was able to detect and repair an issue with my minivan that two dealers could not. Would highly recommend!
Great place for business. Always quick and efficient, with great staff. Mari at the front counter is the most friendly, and is very helpful. Love going here!!
They did a good service in a perfect time
My vehicle takes 7 quarts of 5-20 oil per the manual. After my oil change and tire rotation , only took 6 quarts... I said it should take 7 and was informed no, the tech checked it. Also my receipt says 5-30 oil, they said yes... No it doesnt, even the oil cap says 5-20. So they had to check the empty bottles to make sure.Well if want to bring it back, we can check it and add the other quart. Really? Dont know how to read the dip stick or the manual! Stopped at auto zone, checked the oil. Sure the level was just in the marks but I added a quart, and was up to full mark. If they cant change oil, imagine what else they screw up that you dont know about...
They always get me right in, the service is quick and their customer service is top notch! Highly recommend!
I found that Goodyear really cares about their customers, I bought my first car there for a oil change and I haven’t been anywhere else every since, I found the staff is very accommodating and very helpful they don’t try and oversell you on stuff that u don’t need, I feel that Mary runs a very good and quick shop she gets you in and out and she is very helpful in helping you find alternatives instead of paying a arm and a leg so overall I have no problems recommending Goodyear for anything your car needs. Owen
Im stuck in my rig next door. Im actually bobtailing and just had to stop because of the bad roads. The worst part of trucking is bathrooms being available to any of us and for me, a women not so easy like the men(if you know what I mean)I came in walking and mentioned my dilemma. The gentleman was so eager to show me the bathroom. Such wonderful folks to allow this. Ive been told NO many times out in this world over that. God bless you guys XOXO
Great service. Been bringing my car here for 30 years.
The team here was great -very professional and friendly. Thank-you for fast and courteous service.
Top-notch customer service - Cheri is amazing, super friendly and knowledgeable & the service is fast and reasonably priced. My go-to auto repair shop!
Great communication and always working to keep the customer happy! Thanks for keeping our trucks maintained and serviced.
Very friendly staff,fair pricing and a clean and comfortable waiting room. The manager mari was super friendly and made sure car illiterate me knew what was being done on my vehicle
Always fantastic service. Knowledgeable staff and great quality tires.
Appointment kept right on schedule, and great customer service from Mary - thanks!
Fast friendly service,Reasonable price
My experience with Mary at Oswego Goodyear has always been fair and honest.
Mary is ALWAYS AMAZING! Gets my car in as quickly and efficiently as possible!
Always my first choice and if they cant do it they will say so and send me somewhere reliable.
Stopped in with a flat, put my donut on without be even asking, ordered me the right tire for the next day, cant be more happy, Im a blunt and to the point guy and was upset and he stayed close to after hours to order the right tire and put my spare on, would have tipped if he accepted. 5/5
Just had my oil change at Goodyear. Normally not to big of a deal,but my car requires 5w-50 full synthetic. They kept my appointment went the extra mile, hunted down for me the oil I needed. And now I know where Ill go if Im in Oswego next year.
Amazing job! Always done on time and with no issues! I wouldn’t recommend anywhere else.
Good year auto service is the best place to go to they went the extra mile for me thank you for the service
They stayed open later than normal and were quick with the response to get me in for a quick inspection.
Marry and her staff are top notch. Always honest, helpful and just plain good at what they do.
Excellent service every time! Mari and their crew take great care of us at this location! Highly recommend!!
Great place to get fleet vehicle work done always get what I need done and works around my schedule
Always courteous, professional,proficient auto repair. Scheduling is very accommodating and amenities are good. Definitely worth the trip!!
Amazing customer service! Their work is done fast and they will never over charge you! Thanks for the amazing work see you next time
I love this shop, even though Ive moved to Rochester I come back here to get my car serviced
Excellent service...difficult procedure on a stubborn wheel bearing, but team stayed late and got the job done. Thank you!
I just have to say that I had a awesome experience when I got my service at Goodyear by manager and techs 2 thumbs up to Oswego goodyear
Mari has been the best and easy to work with solving all my problems fast and professionalyI would recommend this store and her service to anyone who is interested in professional quick and a great job consistently Mari Atkinson is more then 5 stars
Great staff...my new go to place for major service
The crew here is always fast, friendly and professional. Would absolutely recommend!
Did great work on my car, super friendly and helpful
Always great experience!
Twice they got me out of a jam!Tires work well in the crazy CNY winters, their suggestions kept my car off the snow banks
Been going there for a few years with may cars. My kids and wife go there when needed there given a lot of work been good to me every time.
! Hands down best service !Al star customer service and great prices! Thanks 🙏
Very friendly and helpful, would recommend them to anyone. Mari is fabulous!
Excellent experience at the location in Oswego, NY.Fast, courteous, and clean! Will definitely be back. 😁
Great staff, very polite and helpful. I definitely recommend for tire service.
Always efficient and very pleasant. I don’t buy tires anywhere else.
They are always pleasant, professional, and safety is paramount. They listen to your needs and make necessary recommendations.
Mary is amazing! Always willing to help and gets us back on the road ASAP!
Always the best customer service. Been there multiple times and have never had an issue.
Excellent Customer Service, had my 2 year old with me, great place if you are worried about a waiting area.
I have had excellent service for over 20 years.
Great Reliable Work and Friendly Staff . Always very Helpful.
Great staff and honest service. They did not try upsell me. This is a place you can trust with your autocare.
I always can count on the Oswego Goodyear to take care of my vehicle in a timely, professional manner!
Excellent service. Friendly staff. Only place I will go for oil changes in Oswego
Excellent service, M. Atkinson and her team went above and beyond to resolve the problem. Thank you!
Store staff go out of their way to make sure you have the best deal.
Awesome experience, competitive pricing and friendly staff. This place knows excellence!
Very helpful and friendly staff, and clean waiting area. Prices also seem to be fair, although i am no expert in that area.
Mary and her team always go above and beyond! Will never go anywhere else!
4 new tires installed at this location. Another great experience as usual.
We worked with Mari she was awesome!!
Went here looking for tires. Was told they could only sell 4 tires at a time, even though I only wanted 2 tires. I have a 2 wheel drive van, come on people. Scam artists.
Had a flat tire they fixed it in no time
Had me in and out in no time for my car inspection! Awesome!
Made the phone call, in the next day, quick turn around. What could be better?
Mari and her staff at Oswego do a great job!
Mary is always willing to get me in even when she is swamped
Great team that doesnt discriminate and doesnt talk down to u. Walks u right through the process and knows what ur vehicle needs.
Great service! Very reliable!
Satisfaction is not only this time, but every time．
Awesome customer service!!! I will always go here!!!
Great service, very efficient and always honest and upfront about all services.
They are very nice and they take good care of you and get you in and out on time.from Dee ✝️♥️✝️
Quality work, great atmosphere. Highly recommended
Theyre always good. Fine service from our local Goodyear
Total reviews rating 4.8
199 Reviews for Goodyear Auto Service 2023:
Review №1
2022-07-08Took my vehicle here to have my brakes done and had a few other things that needed fixing and the team here communicated in a timely manner and were upfront. I felt like family when speaking with both Frankie and Mari. I definitely will be a future Goodyear member from here on out. Such a great lasting first impression! Thanks so much for all you did and continue to do for us!
Review №2
2021-09-08I called for an appointment for a front end alinment on a Friday and they got me in for an appointment on Monday which I accidentally missed but they had no problem rescheduling me for the following day for a time that was convenient for me. Once I arrived they got my car right in and got it done in decent time. Price was very fair cheaper then other places I had called. Alignment came out great also, especially after how badly it was off. Ryan (I believe hes the manager) is great as well. Very polite, friendly, and knowledgeable.
Review №3
2022-04-28I must say Frank was very courteous as well as all the employees. The work was very professional. I noticed that before installing wheels back on truck they took the time to clean area where rims mount to rotor disks. They also took the time to remove blue coating that covers white letters on tires (some places dont do that!) Balance on tires seem good.The Kelly Edge HT Tires are quiet! Time will tell about wear and durability.
Review №4
2022-04-27What a professional and pleasant experience at Goodyear in Oswego! I stayed there while getting my car inspected and the waiting area was comfortable. Ryan was extremely helpful in pointing out an issue to be addressed in the future and patiently discussed options for tires. He also provided a written estimate. I definitely recommend!
Review №5
2022-07-07Mari and her staff are so knowledgeable and friendly! I bring all my family’s cars here - always a great, straightforward experience. Highly recommend!
Review №6
2022-04-22Reliable car repairs are what I have experienced for years. Im on a first name basis with the manager too. Ive been on of their customers for almost a decade. I appreciate the good work they do.
Review №7
2022-07-09Awesome customer service. Mary is great, along with the rest of the staff. And you know the work getting done on your vehicle is getting done right.
Review №8
2022-04-08Stopped in 3 hrs before closing without an appointment needing 2 rear tires I figured they would tell me next week. They got me right in and out an hr later with a water to drink. Very happy !!!
Review №9
2022-07-01Great service. Appointment was available on short notice. The employees were all very friendly and professional
Review №10
2022-06-13Mary and the entire team at Goodyear in Oswego are always friendly and very accommodating. I drive out of my way to get my vehicles tires and service at this location.