Gregorys Coffee in New York
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New York, New York County, New York, US
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Site: http://www.gregoryscoffee.com/
- Monday:7AM–6PM
- Tuesday:7AM–6PM
- Wednesday:7AM–6PM
- Thursday:7AM–6PM
- Friday:7AM–6PM
- Saturday:8AM–5PM
- Sunday:8AM–5PM
Gregorys Coffee in other cities:
This review will specifically be about their food, not their coffee or service.I came here for the New Yorker, a bacon egg and cheese on a brioche bun, based on an email promotion that looked pretty good. What actually followed was the most pathetic excuse for food Ive ever been served. Instead of something remotely resembling a sandwich, I was given a tiny slice of artificial egg on what looked like a potato bun, and bacon that looked like it was boiled or old. Ive attached photos for reference. It would be hilarious if it werent so insulting for them to think people should pay for this.Two stars. One for the effort of an email campaign that somehow got me through the door, and one for at least having a trash can to dispose of this in.
The atmosphere is fantastic, my double espresso was very much underwhelming. Granted Im an avid coffe drinker, I recommend a new roaster who uses a light roast recipe for starters. I also could not tell if my biscotti was stale or purposely baked for a softer texture. The Wake Me Up shot did prove to be a pleasant surprise as did the sitting experience.
G randiose plan: drink coffeeR eset your bad moodE nter the store and noticed the cute decorG reg, you da manO ffline? Never, they have Wi-Fi!R eal winner here is their donutsY east? Cake? Theyre great either wayS top by and friendly staff will welcome you@thedogtrine
I got charged for a large one with a medium cup. The female staff told me there is only small or large. I’ve been gergrory too many time to know that actually a medium one. Then asked, and got the answer as “this store is just different” with a bad attitude. How could, I doubted. Worst experience at gergroey coffee stores. Does it looked like a large for u?
I love the coffee here. Its a bit pricy but I like to treat myself to a great boost of energy here. I almost always have the largest of the mochas and the staff are amazingly nice and efficient. Erica and her team always provide great service. I recommend the cranberry walnut scone and banana nut bread also.
I used to love coming here over Starbucks next door but yesterday I came in around 5 and asked if the pastries were half off (since I know other locations do that after 5) and the girl behind the cashier looked at me like I had 6 heads and then said no, watched me pay and walked away. How embarrassing and rude. Not coming here again
The Deluxe breakfast sandwich is always delicious (very fatty though so not for those watching calories). The cold brew is great too and I’ve never had an issue with service. The only bad thing is their straws - they’re compostable eco-friendly straws but they barely work. If you press/bite down on the straw with the tiniest bit of pressure it snaps, so I’d recommend bringing your own straw if that’s a concern. Other than that, great place!
Most of the staff has a poor attitude and poor service. One particular staff always gives me ONE packet of sauce every time, and gives me a hard time whenever I ask for extra. Sometimes they don’t even have any sauce, or they just refuse to hand them out (quite strange). It takes them up to 20 mins just to heat up a breakfast burrito. Their coffee has been poor, I have given them many chances, for that price, I would rather go to the deli next door. I have been to other Greg locations in the city and had polar opposite experiences. I hope they open another Greg in soho so I can enjoy my breakfasts again. If you’re looking for a quick coffee or breakfast I would suggest to go elsewhere.
The service is lovely, as are the tea and cookie. The avocado toast is another thing altogether.I would complain that you buy it by the single slice, and they don’t warn you of this when they’re ringing you up, but it turns out this is a kindness. I believe subway restaurant, or probably even a pushcart offer better smashed avocado and better bread than this. I couldn’t even finish the one piece
I had bought a thermos from another location but broke the top. The company was so nice to send a replacement top to pick up from a different location as I had moved. It wasnt available online but they promptly sent it and the communication with their customer service was great. I highly recommend their products I have the thermos and the water bottle. I have regular sized female hands yet they are the only ones to create a size bottle that is comfortable to hold and easy to grip. Also of course their coffee is good and I no matter the location the customer service has been stellar.
I’ve been a Gregular at this location but today the vibes/customer service was kinda meh. I wanted to get the peppermint mocha but they said they dont offer it anymore. Isn’t it only adding peppermint syrup to mocha?? So I got the Salted caramel instead and it was good anyway so no complaints about that. I also asked for a puppaccino for my dog (which is just whipped cream in a small cup) and they said they dont have any. Boo
Good coffee. Workers are also pretty pleasant at this location. Breakfast sandwiches are alright, but mainly come for the coffee. They also give free donut munchkins, in the morning, which is a nice bonus when getting the morning Joe. Good atmosphere which explains the number of people there in the morning hanging out.
The girl that was working was seriously rude and not hospitable at all! She also didn’t make my order right which I’m not sure how you mess up because I didn’t make any customizations. It was a simple vegan scramble. When I kindly asked her to fix it she rolled her eyes and had an attitude about it. And my iced coffee was ALL ice. It was gone after five sips.Will not be going back.
The SHORT LADY WITH BACK HAIR is so rude (4/24 @ 3pm). The way she approached me as i sit down in the restaurant telling me this place is for customer only is so rude! i told her my boyfriend is ordering and she jst gave me a face and asked me who?? like she sounded like im lying. and i pointed my bofriend and she jst gave me a face.. so rude! you better know how to talk to customer nxt time lady. Do you think id confidently sit down on your table if im not a customer? who do you think you are? disgusting attitude. definitely not going back
Jadore Gregory. There are tons of coffee places in NYC. Gregorys is usually not as crowded as Starbucks, it has a better selection of food than other coffee places, and the decor seem brighter. More importantly the coffee is consistent, and they do a good job marketing any deals that pop drawing me in further. Certain Gregory outlets also have muchkins in the morning for free, which is a nice little treat. Oh ...the coffee. Its consistent! I know what to expect, and its crisp. Yay 🙌 to Gregory!
My every week day morning check-ins. I always have their Americano (small for two shots, large for three shots) and a chai donut. They are both full-filling enough to sustain my work energy throughout work. Their loyalty program is well-built too. Their own app take cars of everything, I never have to worry about not having my wallet or the loyalty card with me.
Well the people who work and is very nice, they serve you fast, the coffee is very good, its a good place, I love the decoration, its all lovely, it has free wifi and if youre in the summer and you need to work, its a good place because it has a good temperature and well located recommendable
Total reviews rating 4.2
126 Reviews for Gregorys Coffee 2023:
Review №1
2021-12-15Normally like Gregory’s Coffee and their service/coffee, but not the last time i went to this location on November 13. the interior is clean and well maintained. foods on display and brightly lit. there’s some seating toward the front.ordered a Salted Caramel (small) because for some reason, they said they could make a Nu Brew (Nutella cold brew). got the drink after a few minutes, the coffee was more than 80% ice. the ice chunks were so large that i couldn’t put a straw into the cup. had to call to the employees several times about this. one said she’d take care of it and proceeded (from my pov) to use an ice scoop lying on a sink to scoop some ice out (gross. Cross-contamination?) as opposed to remaking the drink the right way. got the drink back and it still had more than 50% ice in it and a decent portion of the coffee was also gone. pointed out to them that this was not right. employees seemed to ignore it and kept cleaning. the employees seemed more concerned with closing up as quickly as possible (it was about 1/2 hour to closing) and in fact they were telling customers they couldn’t make certain drinks (most likely because they were trying to close and leave once 4 pm hit even though it was well before 4). not a great plan on their part, tbh. i left and tried the drink—it was super saccharine as if the cold brew was the bottom of the batch where all the sugar/flavoring typically settle. drinkable but far from the typical quality at Gregory’s. $4 + tip for the Salted Caramel Cold Brew.the staff i dealt with? not great, based on my last experience. i get that there is a labor shortage and service industry jobs are not easy but this was wrong way.
Review №2
2021-09-21Iced green tea 10/10 , staff ok but somewhat robotic. When asked what what flavor is available the response was it’s written on the menu. I am sure of that but wouldn’t be just easier to answer? Pastries are good we tried jalapeño and walnut scones.
Review №3
2022-07-22Its a nice small coffee shop with minimal seating. Its best to take out from here.
Review №4
2022-08-01I’m not one to leave bad reviews but this was some of the worst coffee I’ve ever had. Ordered the Flower Power coffee and it tasted like battery acid. The burrito I ordered tasted like the cheese was expired. Felt sick afterwards. Ended up throwing everything out and was a complete waste of money. First and last time coming here.
Review №5
2022-06-11Can’t exactly recommend the place based on the coffee or the staff, but as a vegan I always frequent Gregory’s to get a BEC equivalent. My gripe with this chain is just their quality of service. It’s not up to par with Starbucks or pret, and items are frequently not made in a timely fashion for customers, or forgotten entirely. I’ve had multiple times I’ve added a substitution to a smoothie or paid for an add on where it was not provided, resulting in me having to wait for it to be remade. Additionally, their “vegan deluxe” is the same price as their non vegan breakfast sandwich, yet they surcharge for non dairy milk in coffee, and as a plant based eater it feels inconsistent, when just yesterday I visited and the barista forgot to make my sandwich, and upon receiving it, my vegan deluxe didn’t come with cheese, and had to be remade yet again.TLDR: You will often wait 1-3x the time you should for coffee and service that doesn’t match competitors, and if you order a food item you can expect to have to explicitly ask for it to be remade more often than not.For the establishment: please get a more coherent ticket system for orders so your staff can attend to them in a timely fashion and not rely on verbal communication only, and ensure that food that is ready to be sold has gone through multiple quality checks before being wrapped individually.
Review №6
2022-07-12The inside is kind of small but the vibes were so good. everyone was so nice. sometimes you get your drink and sometimes they bring it to you. overall a good place.
Review №7
2022-04-13For me not special coffee at all. But worth to try.
Review №8
2022-05-06Love love Gregorys coffee shop at 649 Broadway+The staff has been absolutely amazing! I walk in and they exactly what I like!Great way to start my day 😊
Review №9
2018-11-09I’m glad I popped in as I randomly walked past this awesome coffee shop. Super friendly service not to mention the awesome coffee! It actually reminded me of the quality you get back in australia - shock! Cool space with cool light fittings and a few indoor plants
Review №10
2019-09-04This is my favorite coffee in the city without any doubt! I just love the boldness of the flavor without burning aftertaste like Starbucks has. Besides great coffee they do have very delicious baked and fridge goods. They are selling them 50% off after 5 PM, so use this lifehack to save your $😉