This company was excellent! I had to reschedule which wasn’t a problem, they were quick with the inspection and identified the issue. Honestly gave me a break down of the situation, with photos and we agreed on a fair price to get the job done same day! The manager Steve was excellent to work with and his team came promptly, ready to work and were respectful to my time. They repaired the chimney quickly and efficiently and couldn’t ask for more! Thank you Guaranteed Chimney!
This company was recommended through my oil service they changed my chimney liner the supervisor left two inexperienced guys do the job they did sloppy work and when the supervisor came to collect the money he didn’t even check the job the chimney tubing put in crooked would not recommend this company to anyone
Scheduled an appointment to have my chimney inspected and the cap replaced which had fallen off because of the crown decaying. This company is the best out there. The job was done to perfection, the same day we had the estimate done. Unbelievable. Highly recommend.
Guaranteed Home Improvement is the best! Professional and honest from the first call thru the end of the job. The workers were hardworking, well prepared, completed the job and left the place spotless! I would highly recommend- Thanks Again Guaranteed !!!
We recently needed our fireplace chimney cleaned due to smell of smoke. Our oil service company recommended Guaranteed Home Improvements to clean and inspect both the fireplace and oil burners flues.Justine came to assess the situation and explained, with the aid of photos taken, that the fireplace flue is in good shape and needed only sweeping, but the clay lining of the oil heating flue crumbled and almost blocked the passage of the gasses, which can cause the creation of deadly carbon monoxide and burner malfunction. A new stainless steel pipe has to be inserted.At every stage he explained what can go wrong or require extra work and materials and how much it may cost. We also needed the sealant on the top of the chimney that was cracked, repaired.The repair team headed by Rony worked hard and we felt that he had the experience and the knowledge to do his job well.He explained everything that they were doing, worked hard to keep the work area and our house clean. Luckily for us, everything went smoothly and no extra work was needed, and the cost of the job was reasonable.We would like to compliment Justin and Rony for their professional knowledge, patience, taking the time to explain all the options and answering all our questions and concerns.We highly recommend GHI and we are grateful to our oil company for recommending them to us.
I own a large residential building in Brooklyn and we needed a new chimney for our new commercial boiler. After getting quotes from multiple chimney companies, we settled on Guaranteed due to their good reviews, fair pricing and excellent communication. The owner, Frank, answered all our questions and explained the entire process. Lana, the lady who works in their office, handled all the DOB filing and paperwork and was also very organized and communicative throughout the process. On the day the work was scheduled, Frank and his team arrived on time and they worked efficiently to install the new chimney. They were organized, tidy and kept us informed the entire way. The new chimney looks and runs great! Frank and his team were a pleasure to work with from start to finish - highly recommended.
We used Guaranteed Home Improvement to address an unsafe chimney and they were amazing. Quick to come, diagnosis, educate and address an unsafe situation. Highly recommend.
Had a tremendous experience from start to finish with this company. From the time my call was taken by their customer service team right to completion by their chimney technicians it was an awesome experience.My chimney liner was in need of repair which was done very professionally and they even secured a new cap to protect the work that was performed.A five star rating isnt enough for the service that I received........
Had a great experience, they came during the allotted time window, did their work quickly and was very professional throughout the entire experience. Would recommend them to anyone needing chimney services.
They were in constant communication with us from the time we engaged them until the job was completed. They accurately described the work they were going to perform, they showed up on time, the workers were very knowledgeable, and most importantly they minimized the mess and did a nice job cleaning up. I would highly recommend them.
We had an excellent experience.All the staff was professional, worked smoothly and were tidy(as much as they could). Lalal was particularly pleasant and helpful in shepherding the project along.
They came highly recommended by my oil company. They were prompt, professional and clean. Am very happy with the work they did.
The office staff and the crew who came to my house were amazing. They installed a stainless steel liner in my chimney with a lifetime guarantee. The service technicians worked quickly and were respectful while I worked from home during the installation. I would definitely recommend this company to anyone who needs chimney service or repair. They didn’t pressure us or oversell for any work that did not need to be done (we have a second chimney for a fireplace we never use). Great job!
This company is top notch. They called before to confirm. They called the day of and came out promptly. All workers wore masks and were very friendly. They cleaned our 2 fireplaces and the boiler vent. They went on the roof. They used a drop cloth to be sure there was no mess in the house. We would highly recommend them to anyone.
One of the rare moments of High Quality for great price. We did an oil-to-gas conversion and need a new chimney liner. They installed a 6 liner for my boiler and water heater promptly and CLEANLY! The Crew was great! They worked fast and clean! My husband and I are really impressed and happy to have chosen them. Would recommend them to anyone that needs chimney work!!!!!
I would like to strongly recommend using Guaranteed Chimney for your next chimney liner project. Our property management company (Narrows Management of Bay Ridge) used them on 2 separate projects:1 - Stainless Steel liner in a 180 unit during a new boiler installation2 - Outside Chimney Stack connecting 3 residential boilers and water heatersAfter a thorough vetting process we chose to work with Guaranteed and the experience was superb. Working with Lana was amazing. She is on top of things and is clearly properly trained in project management. Frank delivered what he promised and the crew that did the chimney stack installation was amazing. There is no doubt in my mind that we will be using them again in any of our next chimney liner or outside stack needs.
The purpose of this is to let the world and our oIl Company know what a great job that your company did in completing the reline of our chimney in our home. Who looks at the chimney, no one does ! Well Meenan Oil did and their tech showed me some potential issues and advised us to have a professional look at it and that was Guaranteed. they are in my book an A-1 operation. Within hours of the tech leaving we got a call from Guaranteed to inspect the chimney. We set up an appointment and they came at the time agreed upon, and the inspector looked at the ash box and then climbed up the roof to check on the lining. When he came down he showed us pictures of what it looked like inside the chimney. THERE WAS NO HARD SELL HERE! The pictures spoke for themselves and we had the work done the same day, it was unbeleiveable. Three guys showed up later in the day and took care of everything. They cleaned up after themselves and the job was done. You cannot say that about a lot of home improvement companies but you can say that about Guaranteed. The follow up by the company was also incredible. We got a call the next day to check on the quality of the work and if we were indeed satisfied. I would not be telling you this if I was not. In addition I was assured that there is a lifetime guarantee on the work and If we had any problems we should call.Good vendors are very hard to find and our company found an excellent one. It was on their recommendation that we used Guaranteed. Who would know who to call. I gave this company a 5 star rating not because they were nice people, but because they earned it.If you need chimney work this is the go to place I was happy and I am sure you will be too.
I couldn’t be more satisfied. Walter and his co-worker couldn’t have been more prompt, professional and efficient. I hope never to need another major chimney repair-but, if I do, I will absolutely call guaranteed Home Improvement.
I had to have the chimney liner replaced because were changing out a commercial sized boiler. From the testing, to installation, to final inspections GHI did an amazing job. The crews were great, prompt, and very respectful of our property. The Award goes to Lana from the office who coordinated and set up all the DOB required paper work/inspections! The mundane boring work that nobody likes to do! Always courteous and polite and kept in touch regarding progress updates. I highly recommend this company.
Guaranteed Home Improvement replaced part of my chimney in September 2020. The liners and attachments to burner were also replaced. They did a very good job!The 2 crews were professional, efficient and thorough. A special shout out to Juan, Johnny and Santos for their top notch work and masonry.My salesperson Stu went over everything before hand and there were no surprise extras or charges at the end. Repair costs were very reasonable as well.The crews were neat and clean and wore masks when they had to came into the basement.I was very pleased with the finished chimney.Would definitely recommend this company!
Just had my chimney cleaned. Walter and his crew did a wonderful job.They were ver polite and efficient.5 stars; will recommend them to everyone l know.
Guaranteed Chimney provided service for me on 8/5/21. They showed me the pictures of my liner.They did not pressure me. They gave me the info to make an informed decision. I could have waited but choose to proceedI installed a new liner and connectors.The service was impeccableThe crew was outstanding from drilling to clean upThe price was fair and honestI highly recommend this company
I would definitely recommend GHI to everyone theyre a very professional company. They came to my mothers house and found several things wrong with the chimney luckily they were able to have everything fixed the same day and they were very fair with their pricing.
Happy Customer!!! They came to my house to address and fix an issue I had with my chimney. We couldn’t be happier with their service. Not only they did a beautiful job and very neat, but more importantly they were very professional and courteous and respectful of our time slot. I highly recommend them.
In August (2020) it will be three years that they installed in new liner and chimney termination for my upgraded boiler. Everything to date has been perfect, the boiler and liner continue to function properly. at the time they did a full inspection and chimney sweep, they fastened the the new termination and finished all the work as promised. All the work was done professionally, neat and clean. Everyone was as courteous as can be. Thanks for a job well done. Highly recommend this company.
Long over due review, i was out of town and my mother in laws oil company of 40 years recommend to have the chimney inspected and gave her a recommendation she was nervous because some of her friends were taken advantage of by other chimney companies. i looked at who they recommended and saw Guaranteed on the list and i had used them in the past (also my kids used them), still concerned i told he i would call on her behalf. I spoke to Vince at Guaranteed and explained the situation he understood and told me he would take good care of her. That he did my mother in law felt so at ease like they knew each other for ever he set up the appointment the Techs came did what needed to be done quickly at a fair price but most of all she felt at ease the chimney was well taken care of. I want to thank them for all they did for her and my family we highly recommend them
Guaranteed came to my home today for a free chimney cleaning. The team was knowledgeable, professional & courteous. Explaining everything in detail, along with pictures, it was decided my chimney was in desperate need of a new liner. It was a well orchestrated process, completed in a timely & neat fashion! Kudos to Mike, Vladimir, Fernando & I believe Daman. Great job!!!
Dealing with this company has been a real pleasure. Lana who is the main point of contact there is super kind and helpful. Would definitely recommend using them in the future!
While this company was contacted for a routine chimney clean on two houses it was recommended by the tech Steve to replace the flues. I had known this work needed to be done. He was polite and I never felt any pressure to have the work completed at this time; it came across as sound advice.The work was neatly and professionally completed that same day. Although my systems were accessible from outside the houses the techs all wore masks and kept safe distances when interacting with me outside.Without hesitation I would use and recommend Guaranteed again!
Justin and his team were a pleasure to do business with. I felt their upfront pricing was very reasonable and they got the job done efficiently and professionally. I will continue to hire GHI for future maintenance and repairs.
It was a pleasure to have Justin G and Charlie repair my chimney 2 days ago. These two young men were very professional and knowledgeable. Justin took steps to inspect the inside while Charlie sent him pictures ofwhat he was seeing on the roof. He shared them with me so that I was able to understand exactly what needed to be done. I would not hesitate to recommend this company to my family and friends confident in the fact that they would do a good job.
Very good service with good pricing. Justin showed up first thing and inspected inside and out, as you would expect. Very professional, took pictures of everything, and we talked about it after. Despite 2 chimneys, with two flues in each, he recommended only 1 chimney getting cleaned and we talked about keeping an eye on one for a future liner option.No high pressure sales or anything, just a good discussion and highlighting areas to keep an eye on.About 10 minutes after they left, Ronny & Ross, the chimney cleaners, showed up and did a great job cleaning out the one chimney that really needed it. The price was very fair and I feel they did a good job.Definitely recommend these guys and will go back to them in the future.
Very professional chimney cleaning service. Three workers showed up on time, were respectful to our home, cleaned up after themselves, and didnt try to upsell additional services or work. Would highly recommend.
Ronnie and team just replaced my chimney liner. Super fast and super tight like perfectionist level install.So good to go take a look after work and see a perfect job!
Everyone was very professional from the estimate to completion of the project. Their timeliness was impressive and follow up demonstratedexcellent Customer Service. A problem was uncovered after the chimney liner was installed. After one telephone call a crew returned to make the adjustment the following day. In addition they set up and clean up in a very tidy manner leaving no debris.
Company came on time, worked quickly and cleaned up nicely. Very friendly crew. Would recommend.
I was referred to Guaranteed by my family and called about a potential blockage in my chimney that I was concerned about. I was presently surprised when Frank and team were able to make it out to me on the same day. They cleared the blockage right away and installed a new liner at a very reasonable price. Frank and Justin were professional, honest and kept everything neat. Will use them going forward for all my chimney needs.
A great experience working with Guaranteed. From office to workers and contractors, they were experienced, efficient and professional.
This company did an outstanding job for us on a large project in Tribeca. I couldnt recommend Lana and the team over at Guaranteed more. If you want a company who does what they say they are going to do, when they say it, and perform work at the highest level this is the company to work with.
I had guarantee home improvement come to inspect my chimney today. They were recommended to me by petro oil company. So they came today to inspect the chimney , it’s been over 10 years since it was looked at. I was so pleased with them . My service inspector was mike. Every thing was good and no need for any work. Free inspection , for a piece of mind. Mike was so professional took pictures of the chimney inside and out to show me the condition. I highly recommend them. I’ve had other chimney companies and you don’t know if they are pulling your leg when work is needed. It’s important to keep the chimney clean bc of back flow , carbon dioxide and old age . The customer service is excellent. They call the day before to remind you of your appointment time. Which is a 4 hour window. Then they call 15 min before they come for appointment. Pleasure to deal with all around. Very punctual and polite. So it’s a must. Thank you petro for recommending a company with integrity and honesty. :)
This company is amazing and a true pleasure to deal with. If you want honest, quick and reliable service and an overall A+ company, then look no further! Justin, Vince and their entire team went above and beyond to take care of my family and I when we were in an emergency shut down down with no heat or hot water. Do not hesitate to call this company, they truly do the right thing. No games... No Gimmicks!!
I just bought an home and needed my chimney to be looked at. Guaranteed Home Improvement was recommended to me by a friend who used them after meeting the owner at St. Jude Childrens Hospital golf outing fundraiser. I called to make an appointment and they said theyd call me an hour or so before they arrive. They called like they said they would, letting me know they were on their way. When they showed up, they couldnt have been more professional. They took pictures of my chimney to show me the inside and explained everything to me. They ended up putting a liner in and patching a few things. When they finished they told me everything was taken care of and left. When I went downstairs, you couldnt even tell anyone was there. They cleaned up everything and put everything back to the way it was. I highly recommend Guaranteed Home Improvement and I will be using them again in the future for my chimney needs.
I had an amazing experience with Guaranteed Home Improvement. Courteous employees, leaving a neat and clean job. Truly cannot ask for better service.
So impressed with this company! Not only were they professional but their customer service staff were always accommodating . Highly recommend them !
To All at Guaranteed,Just wanted to drop a line to all about our experience with your company. I cannot tell you how pleased and impressed my wife and I are with this Company. From beginning to end, your service ran like clockwork. Besides arriving on time, your men are courteous and clean, a pleasure to have work in our home. They answered all of our questions and concerns. Having been in the trades years ago, I know professionalism when I see it. When your employees left, the home and yard was as clean and neat as when they got here! I can’t say enough about you all. Thank you all again, and I will surely be recommending you to anyone I know that needs your services.
Great job done on our chimney liner and cleaning. Mike, Andrew and the crew were very professional and polite. Showed up on time and left the area spotless. I would recommend this company to anybody on our block. The Jackson Family.
Guaranteed is GREAT! I cannot recommend them highly enough. They are trustworthy, prompt, reliable, eager to help and do great work. They are a rare find in a world where it is difficult to find someone to do a good job, on time, within the proposed budget and also be a pleasure to work with.
In an industry that gets a bad rap, Guaranteed Home Improvement is a gem! They are organized, meaning they call you when they say they will, show up when they say they will and give an honest opinion of what really needs to be done and what you may want to consider down the road. You never feel like youre talked into anything, in fact, at my new house the tech told me I didnt really need to do anything right now, but did talk about what I should consider doing down the line. They are true professionals in a field where that is not typically the case!
Excellent work replacing furnace wall liner with stainless steel installation, base smoke pipe and chimney cap. Also cleaned fireplace chimney. Staff were efficient and courteous, appointments on time, and prices fair and reasonable.
From the first phone call and after talking to Lana who explained to me the whole process of installing chimneys, everything went exactly as planned for me. If anyone is looking for a good reliable company to install chimneys for boilers etc.Please do not hesitate to contact Lana.Thank you again !Matthew from The Ludlow Hotel
I was referred to Guaranteed by my oil company because my chimney liner had collapsed, causing me to be without heat and hot water. I didn’t realize that I had a chimney because my home doesn’t have a fireplace, but I learned that my heating equipment vents into the chimney up to the roof. Guaranteed was able to come the same day being this was an EMERGENCY and they explained to me what happened, showed me pictures and fixed the problem. Guaranteed showed me the after pictures once the job was completed. The technicians looked professional, and the basement looked cleaner then it was prior to their arrival. A+
We just needed a simple repair Done to our chimney. Guaranteed Chimney came gave us an estimate set a date for the repair and came and did a great job fixing our problem. We highly recommend them.
Extremely professional from the time i called to schedule until they left. Timely and trustworthy, something very tough to find in the line of work today. Highly, highly recommend.
Great work and very professional! I was having problems with soot backing up into the boiler room. They diagnosed my problem and it was having three systems using one vent. They sperated the lines and now my system has a good draft and no soot backup.
I was very pleased with Steve and his crewKnowledgeable ,clean and very respectfulThere price was right with all the things they did to clean up my chimneyI would highly recommend guaranteed for your chimney servicesLorraine
Very professional men came to your house and installed sleeve for the chimney . Two hours later, clean and done! Very impressed with the crewwork was done in southampton
Though with some initial miscommunications, Guaranteed did be able to reach out quickly and rectify everything in one week. No complaints overall.
These guys did fantastic work as you can see in these before and after pictures. They responded quickly and called me when they were on the way. Thanks GHP! I highly recommend.
Work crew arrived on time, did an excellent job, were friendly and accommodating. Price was right and I highly recommend this company
I had an excellent experience, The Guarantee team were professional and very helpful through out the process. I would highly recommend Guarantee.
An excellent company. The work was impeccable and they cleaned meticulously when finished. Workers were knowledgable and friendly. They delivered above and beyond - I wish all service companies were this good!
These guys were great. They came at night, got my chimney/ furnace back on line without any hassles. I highly recommend this company!!
Have had a chimney liner installed by them, my chimney cleaned and most recently a cap done. Reliable, professional and honest.
Very knowledgeable and friendly staff both over the phone and in person. On time, respectful to property and left the job site as clean and neat as when they arrived. Very thorough and solved my problem quickly. Highly recommend!! .
We are very happy with the service provided. The work was completed quickly and the area was spotless when they left. We are very happy with the work.
Great People to Work With ..I had a situation Petro suggested I call them ..They came right away ..they were professional ,clean , understanding and competitive in price ...I am extremely pleased and thankful for their prompt response ...Would definitely recommend them to all ...Thanks Again!!
Guaranteed Home Improvement has done a great job for us. vice. Always on time with amazing service.
I have a very busy schedule and they were there when they said they would be so I didnt have to wait around all day. The crew they sent were curtious and professional.
They really helped me out of a bind, they showed up on time when they said they would, they were neat and professional and I highly recommend them.
Very polite friendly clean and knowledgeable the guys went way out of there way will Definetly be recommending to friends and family
They really go above and beyond to make sure the customer is happy!
Very nice workers and happy with service.
Very professional and top quality work, we are so pleased!!!!!
MIKE AND HIS CREW WERE THE BEST.
Excellent, professional job done on our building.
What a great service, highly recommend.
Beautiful work
Total reviews rating 4.9
87 Reviews for Guaranteed Home Improvement 2023:
Review №1
2022-07-23Had a chimmney linear install. They did a great job. They arrived on time with the right tools,got a great quote and go it done. They were quick and efficient. Will recommend to others and family. They also cleaned up after the job was done.
Review №2
2022-03-11Had a chimney liner installed and I couldnt be happier. The work was done quickly and the price was great! The technicians explained everything that was done step by step and had photos of each step of the install process. This helped me feel comfortable everything was done well. They cleaned so well I think the boiler room looked better after they left. I highly recommend this company for any of your chimney needs.
Review №3
2022-01-27I had my chimney liner replaced by Guaranteed Home Improvement. I found them to be most professional, courteous, and knowledgeable in relation to the job. I found the technicians to be very friendly and down to earth. When I saw the finished product, the chimney work was impeccable. Also, they left the work area in better condition than they found it. I highly recommend Guaranteed Home Improvement for any chimney related jobs.
Review №4
2022-03-08Last summer I had my chimney inspected during an appointment for a chimney cleaning. The crew supervisor was extremely professional and the crew was polite, hard working, and clean. That day, I was informed my liner was starting to crack inside and that cleaning was not recommended as it may induce further cracking and collapse. At that time, I wasnt ready to move forward, but my plan was to call them back, which I recently did. They replaced my chimney liner and re-crowned my chimney with cement, as it was extremely decayed. Not only was the price reasonable, the work was superb. I now have peace of mind as it could be a very costly event of the chimney lining collapses. I highly recommend Guaranteed Home Improvement. They are honest and very professional. -- Anthony
Review №5
2022-05-04Guaranteed Chimney (Guaranteed Home Improvement) inspected my chimney today. One tech checked the boiler room and others the upper portion outside. The interior tech was respectful of my house, wiped his shoes and wore a mask. At completion, he showed me photos of all parts of the inspection. This company did other work for me over the years: chimney liner installation, repointing the brick, and replacement of the chimney cap. They are efficient and skilled in my opinion and communicate well to remind you of the date and to call when they are on their way. Very pleased.
Review №6
2022-07-26We had an excellent experience with Guaranteed Home Improvement. They installed a chimney liner and they also rebuilt part of our chimney due to loose bricks. Everyone was very professional and someone even called after the job was done to make sure we were satisfied. Their pricing was very fair too. I would definitely recommend them.
Review №7
2022-03-25Guaranteed was amazingThey delivered exactly what they said in an extremely professional manner. They did a complicated job at my house (THAT TWO OTHER CHIMNEY COMPANIES SAID WAS IMPOSSIBLE), within a day, for a reasonable price and left my house and the job immaculately clean. Juan who ran the job was exceptional. I cannot say enough positive things about Guaranteed and strongly recommend them
Review №8
2022-04-20Im extremely pleased at the entire experience of dealing with the work that was accomplished on my home.The technicians were very professional and polite.There was no high pressure to make a sale. I feel we were treated fairly. I would highly recommend this firm for your chimney inspection and repair.
Review №9
2022-06-06Guaranteed was outstanding for the venting chimney job I had. Lana, my account manager, was very responsive and always available to give me updates on the status of my parts order. They delivered the parts in the time they agreed to and the repair professionals were on time and thorough with their work. Highly recommend Guaranteed.
Review №10
2022-02-17This company is amazing. Quick professional job installing my chimney liner. I can’t say enough about Eric the salesperson, and well as he team including Justin and Ronnie. I would highly recommend their services.