Kerbside pickup
Yes
Guitar Center in Commack
Categories
Location on the map
Commack, Suffolk County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 631-858-2388
Site: https://stores.guitarcenter.com/...
Site: https://stores.guitarcenter.com/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Guitar Center in other cities:
Comments (199)
My son plays 🎸 and its very cool to see all the different instruments, different styles and colors 👌
I love this place. The people there are exceptionally nice and helpful.
Came in today looking to replace my drum heads, picked out what I needed, and waited and waited and waited and waited for someone to acknowledge my presence, which didnt happen. So I calmly put everything back and left. I went just 6 mles west of your store to S/Ash and they were happy to take my money! You guys should pay attention to who shops in your store.
The service here was fantastic. I will be returning. Highly recommended.
Ive been coming to this store for years. Every employee in this location is super into music and knows their stuff. I went to look at guitars for my almost 2 year old, (I know nothing about guitars, but like to gift music items often) and the guy who helped me was very patient and didnt pressure me. They also have amazing deals and send coupons to my email regularly.
Its a beautiful place! Lots of people, so the attention is not the best, but when you are getting help by someone, they do their best, so thats what matters! :) got a beautiful Fender there!
Brought a friend to get guitar accessories, strings, cords & stand I being a drummer went into the drum area and sampled most of the cymbals drum sets and snares they had set up.Though I personally have quite a complement of traps and percussion equipment myself, being a musician was as if I was given my favorite candy!Nice time!!!Dont think I made the salesperson too happy as I did not buy anything. Oh well, perhaps next time!!
Piano and bass teachers are nice people. 👌 God bless them 🙏
Ordered a hand drum online to pick up in store. Went to pick it up and it was the floor model with scratches and a few small chips. When I pointed this out I was told there were barely any scratches and theyve seen way worse. It was a strange experience. I just bought a new one from a different store and wont be returning here.
Super friendly and welcoming service. Tons of nice guitars and other instruments. What more could you want?
First time to this store and it was a very pleasant experience. Brian the manager was very helpful and knowledgeable. He promptly assisted me. So Ill definitely be going back very soon! Stop in and see for yourself!
Ron was great helping me get a guitar
Poor customer service. Guitars locked up and employee acted as if he was doing customer a favor to help. Hence, we went to a different guitar center and made our purchase there.
Attentive customer service. Answered all my questions, took the guitar I wanted and lowered the action for me on the spot. Will be doing more business here.
Great and professional experience. Never seen so many guitars 🎸!
Store seems to be barely stocked. Guitar wall is well stocked, but aside from that pretty empty. I was asked twice of I needed help, once by woman in drum department, because I was at the counter and she seemed genuine to help and engage me. Pro audio asked if I needed help then promptly walked out of department when I said just browsing. Wasnt engaged by guitars at all despite spending the majority of time there.I had my service dog with me and wasnt confronted to bothered in regards to having him with me. So the only 2 positive take aways are no one messed with me as far as having my service dog, and the women in the drum department was more than helpful and engaging. Other than that, this has no become the last time I will step foot in a guitar center. I have had several other experiences with this particular guitar center and I had nothing but negative to slightly less than neutral experiences with the guitar department.
Customer service really needs an overhaul....on the phone and in person. Tried to set up guitar lessons..1st time in person nobody available and didnt want to take my name down or information...tried twice via phone...left on hold for 10 minutes 7 the second ugh!up...
The team at GC Commack are genuine and helpful. Most of all they will assist in anyway possible to get you playing gear that makes you happy.I recently ordered a Japanese Reissue Strat online from another location and had it shipped to the Commack Store. When it arrived it was in worse condition than described. Although I was upset, Beau, and Sam did everything they reasonably could to ensure I left the store happy. I could not have asked for a better guitar buying experience. This is just one example of their extraordinary customer service in many years and purchases from this location. Thanks guys.
Excellent customer service, all the people who work in this place are friendly and know very well how to do their job, the best. I had problems with Seldens store, I had to go to Commack, and Commack solved my problem.
Wonderful experience purchasing a keyboard! Many thanks to Store Manager Jeremy for his valuable advice and patience, as well as his help fitting it into our car.
Long story short, you have one very dissatisfied customer. I place an order online (11/2/20) for my daughters birthday. It was supposed to arrive at the Commack store by 11/6/20. It did not. I called subsequently and was told that the item is no longer in stock and that guitar center was cancelling my order. I was then directed to speak with the manager (Jeremy) at the Commack store. He told me that he would get me the item from a store in Pennsylvania and have it by my daughters birthday. I was pleased with his response. However my daughters birthday came and went. I called a few days after and was told someone would get back to me. They didn’t. I then called again a few more days later and was given the same runaround. No one would call me back. I finally called again on 11/21/20 and spoke to an associate in the Commack store who said they saw that I was waiting and was unsure why no one had contacted me. She took a look in the inventory and said she had the item there in stock and I could come pick it up. I went in to pick up the item, they went in the back and got it for me. The item they had was not the same one I had ordered, this one was $50 more. I asked them to discount the item, especially due to the horrible customer service I received and they said it was eligible for the already listed sale price. I was told by the manager that this is the best he could do. Shame on your company, you drop the ball on multiple occasions and expect that your customers will just come back. Well, you’ve lost me. I’ve spent quite a bit of money in your store over the years and I can assure you that I will make my story known to all of my friends and family. Next time, you might want to do something other than tell your customer sorry. Even the sales associate who sold me the item in the end said that he wasn’t surprised that the company handled the matter like this. Worst thing of all, you rained on my daughters birthday for no reason.12/6I write reviews to the guitar center website as requested. To date, I have heard nothing back from them. I’m not surprised at all. Just goes to show, that even though they said they would make the situation right....they can’t even do that. No wonder they’re filing for bankruptcy
As someone who has never played an acoustic guitar before. The guy who helped me, Pete, was extremely helpful and even help me pick out a guitar that was in my price range and practical for a new casual player.Very friendly and helpful!
Everyone on this particular shift was awesome. They were knowledgeable, patient, and easily approachable. I gave 4 stars due to a store policy I wasnt happy about but I understood why it was in place. Still, dont put something on the sales floor if it isnt available for purchase. Other than that it was overall a great experience.
Bought an acoustic electric guitar yesterday at guitar center commack. I ended up finding the same instrument cheaper online and the sales team agreed to match the price with no haggling or confrontation. The sales team was helpful without being pushy or in your face. Great store with a great staff. Stu was extremely friendly and helpful in particular
A friend of mine whom I have known since she was 18 years old finally decided to tie the knot with the love of her life. She had asked me to DJ her wedding and I needed sound equipment to DJ that wedding. Guitar Center was able to provide for me all the necessary equipment to make my friends special day a spectacular one. Like the Guitar Center in my Hometown of Clearwater, FL, these guys went way above and beyond the call a professional duty. All of the gearing I rented was an excellent shape and there were no issues what so ever when I had set up all the gear and used it at the wedding. If I ever need to rent sound equipment again the next time I make a trip to New York I will make sure that I use these guys. Thank you for making the sound system rental transaction as smooth as you did.
Absolutely great customer service! Tom helped me get the gear I needed right away and was super helpful and straightforward. He went out of his way to make sure I would be getting what I ordered and I am very grateful for it! Back on track recording our album thanks to this store, the manager and Tom!
I arrived about 5pm the store was not busy at all. I had my choice of guitars to choose from. The staff as usual were very friendly and said if I had any questions to ask. My only regret was talking myself out of buying a gretsch acoustic that I was playing. But I fix that today when I return cash in hand lol.
I have been going regularly since it has opened. The experience is based on what they have in stock and the staff of the moment. The store managers have come and gone, most are stressed and overwhelmed. I wish something could be done about the staff. The ONLY person there to trust and enjoy is Beau. Beau is the BEST!!!
The people working at this location are some of the BEST reps we have ever encountered!Helpful, polite and knowledgeable are just too few a words to describe the staff, managers and associates that are employed here. Our favorite place to shop at!5 Stars all day long.
Great customer representative at the store. I purchased a use electric guitar it was rated as in great condition. And thats exactly what it was in great condition. Would definitely purchase again at that the 8 Garet Place Comack NY store. Good old customer service always wins. Thanks guys.
So first of of all, amazing customer service. I live up in Maine and was trying to track down a certain guitar Ive been wanting. I believe I talked to a guy named Brian E. Super nice and very helpful in helping me start payments on my guitar and being able to arrange for shipment when ready. I will be asking for him again on Thursday when I call to pay off my beauty and to have it shipped. Thank you so much guitar center commack and thank you Brian!
The two people I spoke to were extremely rude and condescending to not only me, but every other customer I saw them speaking to. The store is run by pompous children who ridicule anyone who walks in. The guy at repairs was very helpful though and not nearly as rude as the two people who helped me. Never spending my money there again.
I had to return a product my husband purchased. No hassle and easily refunded his money without issues. That makes a happy continuing customer..
I helped my nephew buy his first guitar. Could he have saved $20 by going on Amazon? Probably, but he never would have had that experience of picking up 20 or so guitars. Hearing the tone and quality, feeling the action and meeting the professionals that he can turn to for great advice or just foster his love of music.Im happy to teach my nephew, but I cant tell you how glad I feel knowing that there is a credible, reputable source that isnt just there to upsell. You can feel their commitment to music when they not just let, but encourage you to touch and try different instruments, and make recommendations that arent aimed at closing a sale. Go and judge for yourself, you wont be disappointed.
Ive been going to this location on and off for several years, the friendliness of everyone that goes into this store is incredible. Customers and the staff are all nice and always willing to share the love of music with anyone. The fact that you are able to try out almost every instrument that you can imagine from bongos to dj equipment really helps with making a final decision. Ever since they started offering lessons for beginners Ive seen a whole new level of interest in music for the art form that it is. Its great and this place is just the place for anyone who wants to explore music, not just guitars.
Yes, its just a guitar center -- Ive been going here since it opened. I know the long-term folks on the floor. Theyre really know their stuff, helpful and let you do your thing, until they are needed.
Firstly, Kevin is an amazing person. Thank you Kevin. I live in IL and this store is in NY, of course. There was an item that kept getting cancelled online, for ship to store. A very limited item, even more limited due to covid. Anyway, the only stores that had them was Queens and Commack. One at each store. Called Queens first... told me to call 800#. I took a chance and called the Commack store, and let me say this... Kevin went above and beyond for me. Stellar!! He gave me instructions for me to start the store to store delivery process. In short, the item will be shipped from NY to IL. Kevin really, really made my day. Honestly, my daughters too. It was a graduation gift. So thank you for helping me make this happen. Excellent customer service. Much appreciated.
By far the best guitar center location on Long Island, I would drive extra miles just to go to this one. As a musician in a band for the past 17 years, this is definitely my go to guitar center location. Great selection and very helpful workers. I just love the fact that you can try out any instrument they have in store and jam out! They have a very respectful trade in program, giving you either cash or store credit, which is great!
Always a pleasure going to this store. Although the drum department sometimes its hard to get help but still its an awesome experience the manager Samuel is so helpful always fun at this guitar center!
A guitar players paridise. Tons of beautiful guitars and basses to see, and you can play any one you want. I was looking for an acoustic bass. They had a nice selection at very good prices. I was there an hour before closing and felt a bit rushed, but that wont stop me from going back.
Always love going thereThey have pretty good prices and the associates and teachers make you feel very welcome
Always a great experience there. Sales people arent pushy. And they work with you
Great selection and great prices, because sometimes you need to put your hands on an instrument and see how it feels and sounds in person. Very helpful staff and very knowledgeable. Definitely worth the trip.
Ive always had a good experience here until late... They were very disorganized with my last order. The sales rep misquoted by thousands on a custom drum set. I wont get into all the details here but I can tell you it was a painful experience. I am giving it 3 stars instead of 1 because the staff is friendly and the manager attempted to fix the situation.
THIS PLACE IS TERRIBLE! So dissapointed with guitar center! I purchased their pro coverage for a mixing board, what a rip off! When my unit started to not preform correctly I attempted to utilize my pro coverage. I was first told by a store employee I would be able to come in and exchange it because of my coverage, this was a lie. The store insisted that I send the unit out for repair. I sent the item out for repair which still cost me $30, even though it is advertised as pre-paid shipping. This process took nearly 2 weeks. When the item was returned NOTHING WAS FIXED! Extremely dissapointed I contacted guitar center. The store manager said that I would need to come in to show them the problem. I was busy with gigs at the time and could not make it in right away. It took me about a week to get into the store. Now because it took me approximately 7 days to make it in the store the pro coverage team is now claiming that too much time has lapsed since the last repair and they need to treat this as a new issue with the unit, ignoring the fact that I said it was never fixed to begin with. This has been a complete nightmare and I have been without a working unit for 6 weeks now. Shipping it out again.Moral of the story:-I Dont recommend Guitar Center-DONT BUY PRO COVERAGE
Staff was very friendly, helped me buy my first guitars and didnt try to upsell me on some expensive one which would of been a waste
Bought a Bass guitar but they only had the floor model so we had to go back and get the new one when they received it. Although the new one had a screw missing so we had to go back a third time. Otherwise good service on Guitar Centers part.
Excellent experience the guys that helped me where Great I will be back for sure
They just lost good longtime customers over nothing. Ive been spending TONS of money there since 2000 and the quality of customer service dropped off so much recently. Its like they go out of their way to upset people instead doing the right thing. This time, it was over me not having a BOX to return something in... Im serious. Knowing that I was exchanging this amp for a MUCH more expensive one, they had nerve actually charging me to replace the cardboard box (for an amp they pushed on me to begin with). Hell, Ive purchased new gear from them that didnt even come with a box and I never complained. Weve never so much as haggled a dime in all of these years of dropping thousands of dollars and this is how you treat us? And this was just the latest thing (I can go on all day). Well, Beau, hope it was worth it. Goodbye!
This is the best store ever. I like the GC in Carle Place too but the Commack store is my favorite. The staff know A LOT about their products and if they dont, they take the time to find someone that does. If they dont have something stocked they find it on line or at another store with out any attitude They are quick to make suggestions about alternative products if they dont have exactly what you are looking for. They know their stuff and they truly want to make your experience in the store and outside, as a musician, easier. They are super friendly and everyone seems happy to be working there. Its hard to find the place if you dont know the area- but its worth looking for it.
This is probably one of the best stocked places for music equipment on the island. They have a wide selection of instruments and professional dj equipment. The prices are varied depending on the quality of the product and whether the items are new or used. I reccomend any up and coming or established musician to stop by this place for your next purchase.
Its hit or miss with sale items at this location. If youre not being helped by a manager, then your purchase could take a while with regular a staff member if looking for any type of discount. Great for a quick purchase tho...
Do Not Shop Online for Guitar Center Gear. When you visit their site youll have pop up adware malware installed on your computer which will haunt you forever. Worse non removable annoying CONSTANT POP UPS.I will never shop at Guitar Centers again..
Nice place to visit. Lots of instruments and associates are nice, supportive and friendly. Very good gear and great customer service.
Great help from patient and understanding staff, James at audio and Kevin at guitars are knowledgeable, focused, helpful and most importantly friendly; try and visit them you will not be disappointed.
Horrible. This was the 5th time i entered the store and encountered the same nonsense. They have only one person at the register and takes 40 minutes to get out of the store. Everyother employee just walks around while there is a line that hasnt moved an inch an 30 minutes . I was extremely disappointed and decided to take my business to Sam Ash.. I live alot closer to Guitar Center than Sam Ash bit atleast they attend to every customer. Not just those that are looking for big ticket items. I will be filing a complaint to corporate soon.
Great place to find music instruments. And very nice teachers. My son loves his piano tutor. Kevin.
Great customer service for beginners and expert players. Willing to work with working musicians and artists, as well as newbies, without attitude. Love this shop!
This place has lot of instrument that you can buy there is a section for each type of instrument
I agree with the user about guitar sales, theres been a lot of people quitting or getting fired in guitar sales and no one besides Bow can do anything if you have questions about instruments. Kind of not fair as I am a beginner and would have liked to know some stuff, but generally the put a guitar in your hand if your lucky and walk away. Rude :/
For the 2nd time I look to make a return and all of a sudden the computers are down. Refused to reimburse me for my gift card purchase. Was told the money had to be put back onto the gift card and could not cut me a check like I was told over the phone.
They are the best people just like Jason the guy that is charge of the drums he is a really super nice guy also there are a lot of guitars and few basses but it is ok
Jared, the manager was working that day, very knowledgeable and super friendly. A pleasure to shop. Will definitely be back to purchase from him!
I love guitars, so naturally I go to guitar center. Its not just guitars, you know! They sell percussion instruments, keyboards, PA systems, you name it. if you have a good ear and know what youre doing you can get some bargains here. One caveat. Never sell them your equipment unless you are totally desperate for money. They will not give you a fair price. Im not calling them rip offs or anything, but unless you have something rare or exotic you are not going to get too much for it. Youre better off with Craigslist or Facebook market. Better yet use reverb, which is a site for selling musical instruments.I forgot to mention that they also teach lessons here. if they dont have a music program in your school and you have some school age children, please get them started in music. The younger you start the better off youll be later on!
Great place for many reasons. The employees are very knowledgeable and helpful. My daughter got her guitar from here and loves it!
I have been coming to the Commack, and Carle Place locations since they opened. I have never had a problem with any one there. In fact when they see me coming they all know that I am a Guitar Addict LOL. I have seen managers come, and go. I think Beau is an amazing, well knowledgeable Manager. He has the magic wand ,and will work with you to get you a good deal. People here complaining about the customer service at the Commack locale evidently dont know that you must use Honey to attract Bees, and not Piss, and Vinegar. Go take some courses in Respect to others. Thanks Beau!!
When I walked in the staff at the Commack store were very helpful, very patient and professional. Absolutely going back when I need equipment.
I love that they added headphone demo stations. I just wish they had high end ($600+) headphones to try out also. Though I do understand the market is probably small at that price.
Went in to buy a nice guitar was taken care of by Kevin. Given some very sound advice. Left there with my new Martin guitar very happy
The young management is very rude and not at all helpful. I do like the older sales reps who go out of their way to answer any questions you may have. Just avoid the young blond manager.
Great people behind the counter helping customers. Thank you
The employee are so friendly. Some items are more expensive than couple years ago . Such as guitar cords, boss loop pedal
The pro audio staff and the management Ive always been superb when dealing with me and my recording needs. They go above and beyond and every single time that I go in there I feel like Im in a toy store.
Great Store ,Great Staff and Management. Jeremy, Sam, Beaumont👍 All the other associates, all good guys. I highly recommended the Commack NY Store
The technicians are goated with the sauce
So many great things especially since theyve started selling used gear. Staff is solid and eager to help
Great store for proaudio and dj equipment
Very knowledgeable and truthful. My favorite music store.
Tired of returning defective products and not even gettin a apology. From now on ill give my money to sweetwater. At least they pretend like they appreciate my business.
Breanna was very attentive and assisted me with my purchase. Great customer service 👏
Guitar Center in Selden its basically pretty good you can get some nice stuff when its on sale. The sales staff is very knowledgeable
Been coming to this location for years and it is my favorite place to go..always a great experience ..I recommend going to BO or Pete about guitars ..two awesome guys that will help you with what you need
They really harbor your enthusiasm if you have it. Great people.
Great staff, they let you shop without the high pressure sales pitch. But tottaly helpful when you do need them.
I came in to look at a bass, Ron, the guy I talked to was very helpful and thank you!
Store manager was very rude and sarcastic, tried to kick me out because I was testing an instrument out, If you want to wait 40 minutes to be helped then this is the place for you. They Also sold me something with a missing item.
Nice gear but they need more employees. Ypu have to wait forever to get assistance, It happens everytime I am there
I totally love this place. It would be hard to be @kountry_yankee with out the guitar 🎸 center! Follow me !
Nothing but love for this spot always treat me good and kirk in the back for audio and keyboards is dope! Thank you for your kindness.
I love coming here with my husband. He heads straight for the guitars while i love to look at the keyboards. I will get one someday.
Not a bad guitar center but you are better off going to an independent music store for service and knowledge.
Brian, the customer service manager was very helpful and patient.
Loved it. Great experience, lots of variety, and good customer service. Left with a very nice piece.
Omar in the accessories department was super helpful and knowledgeable. Would definitely ask for him next time Im there.
Workers are very kind and overall helpful. They wont judge you on the level of guitar you are on.
The staff here really makes it feel like a local music store. Great crew and a great store.
Its ok. Ihave been in better gutar center storeswhere the variety on merchandise is insane.
LOVE THIS PLACE, EVERYTHING YOU NEED 4 A GREAT MUSICAL EXPERIENCE. FRIENDLY STAFF QUALITY ITEMS AT A REASONABLE PRICE CHECK IN OUT I WONT BE DISAPPOINTED 👍✌👌🇺🇸
My kids have always enjoyed playing the instruments there and when they were in the market for one, where they buy them.
Great to know they buy back some used equipment if you dont want to deal with selling on your own
Very informative sales people. They helped me make a awesome coice!
My son is a musician and he loves this place, guys that work in the drum section are great people to deal with.
Great selection and good prices. Staff are not the sharpest tools in the shed.
Smaller guitar center but nice employees. You can still get lost looking at the selection.
Nice array of stuff, good prices. I wonder if theyre the next music business bankruptcy?
Ever watch a teenagers divorced father spend 1200 in an afternoon to try to get his son to love him? Its quite a show
By Jim Dorsey guys at GC are always great very helpful when looking at gear or just cool to shoot the breeze with
Helpful, friendly, knowledgeable associates. Good selection, fair prices
Pretty fricken insane, not gonna lie. If you see Matt D or Ant Z rockin out to death metal, tell them to stop being so awesome.
Its a great place to browse the products your going to buy online later. Everything is ludicrously overpriced.
Guitar technician is the best! I only bring my instruments to him to fix and calibrate.
No hassle whatsoever when returning something is not what you though....good specials.....friendly environment....
Well if u need guitar,bass,drums,piano,and other musical equipment you know where to go.
Had everything I needed at a reasonable price. Great service from employees
Great staff nice prices 👍 and they do finance too.
Slow and unhelpful service
Worst music place Ive been too. Horrible and rude workers. Horrible customer service. And horrible selection.
Always a great selection, but be careful about purchasing their service plans.
These people are awesome!! Best GC in all the USA.
SADLY GIBSON AND FENDER HAVE PUT OUT LINES OF GUITARS MADE VERY CHEAPLY FOR TOP DOLLAR. BUT YOU CAN FIND A BARGIN HERE AND THERE
My son love this place, but He is left-handed, it is difficult for him to find a custom instrument.
Great place! I love to see whats new on guitars, keyboards and everything, dream place for a musician!
I Love this place there have everything for music and good price
Friendly staff. They will help you when you need it, know their stuff, but will let you play if thats your plan for the day.
Theyve got a lot of stuff, but no longer carry my guitar strings.
Beau was very helpful, I would ask for him on my next visit.
I needed strings, and they had them. Thank goodness they are there.
Friendly workers...however, they have not had a guitar repair specialist on premises for awhile.
A great place to be on a Sunday afternoon everyone there know there job very well and willing to help
I had a very nice experience, Beau helped me, very knowledgeable man.
Totally worth the drive out then going to the one in Selden. The Selden store is awful.
Great place very helpful, definitely get lessons 👍
Great way to waste the day away. I enjoy checking out all the gear I cant have
I milled around the lobby for almost half an hour without anyone helping me. Customer service here is astoundingly bad
They have a wide selection of all the major brands names in audio gear, but are missing some of the specialty brands, ex. Adam Audio
I frequently go to this guitar center to watch the jamaican guy (who is there every day) argue with the staff.
I just go there for strings but they are Rude, Poor customer service, i would never buy anything major there, would rather go to Ash.
Great selection. Good pricing
They did a good job on my Grand daughters 🎸😁...
Customer service is awesome, definitely recommend going here
Awesome place saw cool guitar
Get cheaper things online their customer service is good but call ahead bc they run out of things fast
I went for my first guitar lesson and it was amazing!!!
You can always pick up a good deal on a guitar and accesdories
The managers are great. They need better workers though
Excellent, service and place great..❤
Good selection. Staff needs to learn more. Could be more helpful.
Good
Good
Great place! For all your music needs
Great selection on display. Friendly, helpful staff
Huge store with tons of guitars and accessories. Also has keyboards, drums and amps.
Great place to see new guitar models
Its a decent place to get your musical needs
Fun store. I love being able to hold and test the product.
Matched a lower price I found with no problem.
Great sales people. Knowledgeable. Respectful. Courteous.
People are very friendly and they will get you what you need.
Great staff awesome deals
Chill place. Played guitars no hassles. Love this place
Hardly any acoustic guitars..lousySelection
Great place to practice and the staff are very helpful
See Ron! Great guy!*****
Time flys by when im here..luv it x100
Its guitar center... What more do you need to know... It rules!
Guys in here are awesome and always helpful
Good selection good prices would recommend
Fantastic customer service.
Awesome staff, great deals!!
Great place! Helpful people.
Knowledgeable helpful staff they are my go to
This place rocks, great staff and energy
My local GC. People are nice!
Nice place to buy and practice new skills
My husband loves this store
The guitar center fixed our guitar right away.
Great place for lessos and instruments
Drum guy was the best very helpful!
Everything you need
If you want a muscial instrument this is the place to go
Store Manager Jeremy very rude
Cool store! great people1
No dj equipment - very limited
Too much noise from people on eletric guitars, i couldnt think
Great place great workers helpful
Nice place, Nice staff.
My son love guitar center.
Lots to choose from at good prices.
The staff in this store go above and beyond!
Total reviews rating 4.3
199 Reviews for Guitar Center 2023:
Review №1
2021-10-31I think bo has been there for 15 years and is great asset to the business. Ron got me the guitar! Wide selection of electric and acoustics.
Review №2
2022-06-20Cool place to go to. Love it a lot, I bought my bass there, got two keyboard sustain and alot drums sticks. I even jamd with my younger bro on the roland juno ds8 88keys, it was freaking awesome 😎.
Review №3
2021-12-10I tried to buy some gear and cleaning product from this store. A few years ago I had a terrible experience at the store off of Old Country Road. I tried to give Guitar Center another chance however, the sales people didn’t even wait till I finished my questions before moving on to another customer. Wanted to buy an EVH amp, but I guess someone else’s business is more important than mine. Guitar Center has horrible customer service and I guess if your over 50, they don’t care.
Review №4
2022-04-06I can’t speak for the entire store but I do NOT recommend coming here if you are planning on visiting the pro audio department. I made a habit of stopping in after work a few days in a row when I was interested in buying a mic. Day 1 there was one staff member who was absolutely bogged down. He was fine, bought a used audio interface on a whim and headed out. Day 2, I was ready to buy a mic, headed in, spent a half hour wandering around without a single employee stepping foot into the pro audio area. Day 3, there were two reps in the department who did not greet me or even seem to acknowledge my existence. As a former sales rep (in audio, no less), it’s important to greet your customers and be proactive enough to assist them. Do you guys no longer work on commission? I was there to buy a $400.00 microphone but they wouldn’t of had a clue because they let me roam around for a half hour before they disappeared altogether. Out of principle, I drove to Selden’s location and was in/out with the mic I wanted in 5 minutes. When I worked this job, I’d of felt lucky to have someone walk in to buy a $400 item without me having to do anything but say hello and grab the keys to the display case. I’ll never go back here. I blame the reps who were there for not caring enough to acknowledge me but I also blame management for understaffing the place.
Review №5
2022-03-02I used to spend lots of time here a while back, playing different guitars and trying different amps. Customers service has improved, they are friendly and knowledgeable. If they dont have something at the store they will order it for you.
Review №6
2021-12-21This is my go-to store for my musical needs. Bo is great and sold me my first guitar almost 15 years ago. He is still there and always greets/helps me when I stop by. Thanks, Bo for being awesome. He is a big reason why Im loyal to GC!
Review №7
2020-12-22Staff is awesome they work with you happy to understand what equipment you need and leave you complete before you walk out the door, commack way to go!!!!
Review №8
2022-07-08Helpful friendly staff. Huge selection of new and used guitars and amps.
Review №9
2022-02-03This store takes forever to ship their used gears you buy online. Several days after placing an order and still dont ship. Other GC stores take only 1-3 days and gear is already in transit. Maybe they prefer local buyers or understaffed?
Review №10
2021-12-25Merry Christmas especially to the sales person who sold me a electric Guitar without the plug to hook up with the amp, see not everyone comes in with knowledge and its the sales person job to make sure the customer has everything that goes with what they are purchasing, this Guitar was a gift that cant be played on Christmas day due to the rushed half hearted experience I had at the Commack location. I would put the salesman name on blast but I cant find the card he gave with his name and hours of work. Because I wouldnt recommend him to anyone!This isnt the first time at this location I felt unwelcomed or helped!