H2 Environmental Pest Management in Astoria
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Astoria, Queens County, New York, US
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Site: https://h2pest.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Gustavo of H2EPM is friendly, polite and professional. I have used H2EPM 3 times over thepast 5 years for different problems. Every time prompt return calls and service appointments. Neat polite and professional, great results andreasonable and fair pricing. 5 Stars all the way.
Like many in pre-war NYC walk-ups, I used to occasionally see a roach walking around my kitchen when I woke up. The building management had monthly exterminators come through, but the problem was unchanged. I was resigned to the occasional uninvited guest as part of the value prop for my apartment.One month, however, Edwin from H2 came in to do the monthly extermination. He was extremely personable as he asked me some specifics to better ascertain the problem, and the resulting treatment has totally solved the problem. Zero bugs. I would recommend him to anyone looking to finally rid themselves of their pest problems once and for all.
This family owned pest control company has served my family for almost two decades. They are professional and respectful and always considerate. They are well versed in the products that they use and have no problems explaining what the plan is and why. I highly recommend them for any of your pest control needs.
I called three times within a few days to request an appointment for an exterminator to come over. All three times, three different people picked up, took down my info, yet couldn’t make an appointment for me?…they told me no one is available and that I’d be receiving a call back to set up an appointment. All three said I’d get a call back, two of them even put in an “urgent” message. I never got a call back. Odd considering they are supposedly open 24 hours, as per the reps. All the reviews here speak of timely service even in immediate situations, so this was incredibly disappointing.
I’m so thankful for Gus he helped my in-laws apartment with a bad infestations on cockroaches. My in laws lives in the first floor apartment and she’s a bit of a neat freak and no matter how much she cleaned there was always cockroaches coming from somewhere in the apartment. A friend of mine had used H2 before and highly recommended them to me. Sure enough I called them and Gus came to the rescue. No more cockroaches at all. I am planning on buying a house soon and I will use H2 for a termite inspection first thing. I highly recommend them
Wow where do I begin? This company is top notch. Somehow in my 10 yrs of living in the city. I had an unlucky run in with bed bugs. From the beginning with Rosa picking up the phone and assisting me and being so kind and patient with my questions and Lou coming by and inspecting my apt when he came to spray and heat treat he was knowledgeable and explained what he was doing each time. I got to work with Gus himself and he and Lou came and did a follow up inspection to make sure they were finally gone, they were very thorough and made sure to take their time. I had the best experience with this company and if I move anywhere in the city I’ll be sure to call them for any extermination needs. Thanks a million!
I have used H2 at different locations for termite inspection, treatment, and birds removal. I know when I call the office that Rosa will provide a fast and helpful response. Gus goes out of his way to resolve problems. I selected H2 after meeting with 5-6 companies because he gave the most thorough inspection, a fair estimate and demonstrated a knowledge of his business and a customer first attitude. I definitely made the right choice, and recommend H2 with confidence.
H2 really came through for me in a time of need! I was so infested with bed bugs that I thought I was going to have to move from my apartment! They provided everything I needed to assure those pest would never return. Now, I can truly say I can sleep well at night. Plus, their staff is super friendly and understanding. I would definitely recommend and use their services in the future
We routinely have ants that infiltrate our home every spring. The only variable is where they will come in. For years we used a different company with so-so success. Last year we had an issue after having been treated by other company. Gus immediately came out and took care of our problem. This is the first year that we were able to go more than 12 months without a treatment.Do not hesitate to call H2, they are knowledgable, honest, professional and courteous. They genuinely want to help you solve your pest problem. In my opinion, they are the best in the business.
We found a mouse in the middle of the night stuck on a glue trap. the very next mornong I new that I needed to take care of this issue.First thing I called H2 Environmental Pest Management, a young lady by the name of Roe answered the phone, she listened to what the problem was and my concerns and within minutes she calm my wife and I down. Roe ensured us that the matter would be taken care of and resolved. She scheduled an appointment for us immediately and explained what needed to be done before her technician arrived. We thought that we had to wait for days before scheduling an appointment, NOT with H2 Enviornmental, within 2 hours Roe had her technician Gus over our house. Gus inspected our home and explained everything that was going to take place, he also showed us where the mouse had entered into our home. Gus even explained how we could prevent this from happening again in the future especially that now its cold outside. What a team effort between the Gus (owner) and Roe (his assistant). They are reliable, efficient, kind, and treat their customers like a family member. We would highly recommend H2 to anyone that has any pest control issues.
Couldnt remember the name of pesticide used, told neighbors (in detached house) we had bed bugs, scratched floors when moving furniture, offered to park giant bug van elsewhere but then didnt. None of these things would have mattered if they were actually able to eliminate the bed bugs, but we never went more than 10 days without bites. They may be great for other pests, but were totally ineffectual against bed bugs.
Had a bad termite problem Gus came through and took care of it immediately. Very Punctual,Polite, and informative, estimate was accurate no hidden fees. Exterminarion was done using several methods to assure the best possible outcome. Customer service was great with following up. Highly recommended.!!!
I have been using H2 Environmental Pest Management for a number of years at my home and they have always done a wonderful job. I often recommend them to friends who across the board have all been as happy as I am. They truly are exerts in their work! Efficient, prompt, easy to work with, resonantly priced and most importantly effective.
My tenants had bed bugs and a called a exterminator which came and ripped her off after telling me i contacted H2 were i spoke to Gus and from the phone call to the completion of the treatment he was always a call away and i called with a lot of questions. Well its been 3 months and im happy to say my tenants have not have any problems with bedbugs. I recommend H2
As a property manager in midtown we always deal with unwanted guest. We believed the company we had was doing a great job until we received complaints from our tenants.Call back after call back my company wasn’t happy and decided to bring in H2 Pest on a trial bases and it didn’t take long to understand what great really is.H2 was thorough and complete in their walkthroughs and effective measures to remedy our unwanted guest situations.We immediately signed a service agreement at a very competitive price.What sold us was their knowledge, attention to detail, and prompt response to our calls.Our company is extremely happy with our new relationship with H2.My advice to anyone is you should try them as well. You’ll see the difference!
Ive been supporting small business for more then 20 years from plumbers, electricians contractors. Some good some very bad. About 4 years ago I had to find an exterminator and having a Jewelry store in Midtown Manhattan and a deli in the lower level of the MTA I decided to try a large company like Terminex. I used them for about 1 year to give them a fair shake. Well that didnt work out. So I begin again in search of a small business. I have a PHD in Google and I happen to find a company called H2 Environmental Pest Control. I met a guy named Gus who walked me through my building and pointed out areas of interest. I was so impressed by his ability, I hired him and his company on the spot. Fast forward 3 years later I was never more happy with H2. Occasionally you need extra services done being like I said I have a building with a deli attached and you need to speak to someone at the office. Guy not only is a top notch exterminator, he surrounds himself with excellent help not only in the field but in the office as well. Hence my go to point person and office manager Rosa no matter what my problem is or how bad I make it sound shes an absolute treasure always friendly not matter how upset I am the smallest problems I seem to enlarge in my head. She gets me the service in which I pay and I even thank her after taking my money. In short. If you need an exterminator H2 Environmental is the way to go.
Gus and his staff were remarkable people. They were respectful and did a great job in my home and also my brothers. We have not seen any creatures in over 6 months and that makes me happy. Also, all of his products are organic and safe for children. There were no odors left behind, which made me a very happy customer. Thanks guys!! I highly recommend h2 environment pest management !! :-) francesca & angelo
Excellent in all respects. Gus Hernandez was superb in performance, notified me of arrival time, was prompt, courteous, respectful and intent on doing whatever was necessary to resolve the issues, which was accomplished rapidly. We are completely satisfied and rate H2Environmental an entity of integrity- excellent.
My apartment was having a mouse problem. Needless to say my family and I panicked! After many calls with multiple exterminating companies of which I found online, I decided to use H2 Enviornmental Pest Management. Johnny was very detailed in the work he performed and even cleaned up after the job was completed. He searched behind stoves, refrigerator, closets, wooden floor cracks and found so many gaps. Johnny explained the whole exterminating process to me in such detail. He was knowledgeable and very reassuring. I dealt with Rosa on the customer service side and Johnny on the inspection side. Theyre not only professional and thorough, theyre also so incredibly kind. Rosa checked in with me a few times to see how we were doing. So grateful this company exists and would always use them in the future in a heartbeat! I now have peace of mind! Thank you H2 Enviornmental Pest Management!
I am a property manger and I am pleased to have found H2 environmental. Ive used many other companies in the past and the results were not what I had desired and needed. Its been 7 years since this company has taken over managing pest control for my buildings and things have been so much better. If I need an emergency response I get it, you email them and you can rest assure that they will respond back promptly.
Called H2 and had them come out for an emergency service due to the health department closed my restaurant, Gus and his crew rushed out and made it painless as possible to help me reopen which my old exterminators couldnt accomplish. We received a A from the board of health and are now pest free for the last 4 months. Thanks guys I know I was not the easiest to deal with but took care of me.
Total reviews rating 4.9
74 Reviews for H2 Environmental Pest Management 2023:
Review №1
2022-03-30Gus and his team just left my house for a termite problem. They thoroughly went over every inch of my house inside and outside! They drilled (6” apart throughout), sprayed foam inside the holes, cleaned, closed the holes, they were courteous and professional. The effort they put into the job astounded me! And the price was very reasonable for the 4 hours they spent here! I’m so glad I found them, I’m SURE my problem has been resolved and he JUST left!
Review №2
2022-04-29What a great service I had received from Gus and Edwin.Very friendly people, I felt like I have known them for a long time. Gus the owner came in to give me an estimate and was on time, I did not had to wait for him for extra hours. He was so nice so I decided to give him additional work on my other property.Edwin came in to do the job and it was amazing work that he did. He also explained a lot of things to me how to avoid certain problems with bugs. He told me about the chemicals he was using and what is the difference between them. I had a very great pleasure working with both Gus and Edwin.Thank you guys so much. Will definitely be calling you for my future exterminator services.
Review №3
2022-05-09Friendly service. They were able to give me an appointment quickly and arrived on time. The exterminator was very knowledgeable and spoke to me with care. I am a blind customer and there were no awkward moments between us. He shared some great tips as well. Overall it’s a great service.
Review №4
2022-03-05Gus, the CEO answered our call for a termite inspection. He gave me a “time” of 9am - 11am. I was amazed when I looked out of my window to see his vehicle pull up at exactly 9am. Gus was friendly yet extremely professional, he did a through inspection and pointed out all the trouble areas. Gus clearly explained the process of termination, and provided a detailed report. I am confident that our termite problem will soon be eliminated…oh did I mention that his price was very reasonable. Thank you H2 Environmental for being the pest exterminator that we can trust,
Review №5
2022-03-25I had a great experience with the H2 team. They were everything you wanted when you are looking for good and honest pest exterminating service: professional, punctual, patient and reasonable. They were on time, performed detailed work in inspecting my home. I was very impressed and satisfied with their service.
Review №6
2022-08-02Always a pleasure having Gus here. His professionalism is second to none. Quality of work is great and fairly priced. Have already recommended him to people and he already services friends and family. Love H2!!!
Review №7
2022-08-02We were afraid we had termites. We called H2 Environmental this morning. Gus, the CEO, came out this afternoon. He looked carefully at all the areas we were concerned about. He gave us useful information about termites and he assured us we don’t have them. He was pleasant, helpful, honest and he didn’t charge us for the inspection. H2 will be our go to company for pest control.
Review №8
2022-06-17H2 Environmental was extremely quick to respond to our call and eradicated the rodent problem both in our personal property and for our apartment building as a whole quickly and professionally. The staff were extremely helpful and kind to someone who was very unhappy to be dealing with rodents. Highly recommend!
Review №9
2022-04-28Edwin arrived promptly and was extremely thorough and helpful with my questions about how to maintain a roach-free environment. I am very satisfied with their professionalism and the job he did! Thank you!
Review №10
2022-08-03I was pleased that they were able to send a tech out to me at their earliest availability. The tech that came to my house was very professional and knowledgeable. Will definitely use again if needed.