Hambletonian Auto Spa in Chester
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Chester, Orange County, New York, US
Site: http://www.hambletonianautospa.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–4PM
11/6/18 - This is an update to an old review. I had some scratches on my M3s HRE rims a year/two ago. Went there with my minivan recently and I see that there is now a notice about custom wheels at the entrance of the wash.The post is more informational. Folks with custom, wide, low profile wheels should use proper judgement before taking their car into a conventional car wash drive through.
Ive been here four times and paid for a wash and vacuum. The wash part was good, my car looked great on the outside but twice they didnt vacuum my car at all. The first time the owner gave me a free car wash because of it but after the second time it happened I think Ill be taking my car somewhere else
I do not recommend! Went home extremely upset, not only do they overcharge and rip people off for all their services but my car came out of the car wash with a huge new scratch on the front and a drop of blue paint on the hood of my car which probably dripped on it from the shop. The bottom of my car was still dirty and they did not vacuum well, grass and leaves were still noticeably there as if they did not care and left it there on purpose because they were in a rush and just covered it with the mats. My guess is sometimes you get what you pay for, sometimes you dont. In my case, I didnt.
Solid job on the wash and detail. Workers hustled and demonstrated a fine work ethic. The shampoo on the carpeting was successful in eliminating some stains. My car was very dirty and in turmoil, leaving the car wash it was a nice feeling. They have a top notch facility, it is very impressive. Most car washes and detail places do not offer the experience that I had here.
I had my car cleaned with the Hambletonian Special. I have to admit...my car was trashed. They did a miraculous job with it. The only issues I had were, I was given an option to have the floor OR the seats steam cleaned. I thought it would be both but its probably in writing somewhere. I chose the seats. The other was waiting for them to clean it and hearing them laugh and saying Loco....shame....
I am COMPLETELY disgusted with the lack of concern and professionalism this business has shown us. We signed up for a monthly membership and were very excited to have a car wash with so many options, close to home. During our second visit ever, one of the employees stole credit card information from in the car. With an ongoing investigation in place - the manager showed zero concern. His first statement was my guys dont live where the charges were done.The charges were after work hours. With police now involved. And photo evidence. Rather then ensuring this would never happen to anyone else - We were brushed off like it wasnt his problem.If you plan to use this facility, PLEASE BE CAREFUL!
Got my sons 2014 Jeep Wrangler detailed after he left for Annapolis 227.00 got it back with paint burnt off the edge of the front fender that had a little chip. Spoke to manager looked at videos at the wash and proved it was a chip prior to the detail ! They said the they didnt do it and told me sorry. Go to a local body shop and they tell me its the 3rd car like this from them the same car wash. Dont waste your time with this place.
The cost of a car wash is on the high side. The staff is friendly and if I ever had an issue I was accommodated and the problem resolved by offering another pass through the car wash. I gave only 3 stars because my issue is always the same. When the staff is hand drying they step on the lower door jam with their wet dirty shoes and don’t wipe clean when done. By the time I get home it’s dry crusty dirt. It’s very irritating and the reason I don’t go here anymore. I don’t have the patience to deal with this anymore by asking them to wipe down every time.
Definitely not worth the money. My mother and I have brand new cars and came here to get our cars washed and they both got scratched. I have a scratch on my spoiler and my mother got a scratch on her window. I was told by a friend that her car had also gotten scratched from this car wash a while back. But the car wash seems very popular so I didn’t think I’d have any issues. It was also just done very poorly. I went to a different drive through car wash in Middletown a couple weeks later and could just see how much happier I was with the outcome of my car and also the price then when I left this car wash in Chester. They’re prices are definitely high for the quality of the job being done.
Really liked the tunnel, it has quality equipment including the soap and wax dispenser which sprays evenly and covers the whole area of the vehicle before cleaning. Also was very impressed with the wheel cleaning brush! However, when it comes to staff I was a bit disappointed... I bought the wash, vacuum, dash and all window cleaning for 18.25$ after tax. The back window of my Lexus was not touched and the dash still has dust on it. Not as thoroughly cleaned as I expected for this price... in other words, a great facility with average service.
Not worth what they charge found crumbs still left in car little bits of leaves and several spots where dirt wasnt removed rubber mats were not cleaned at all windows left with huge streaks and a film left over speedometer after some work with a microfiber cloth and vacuum it was fixed however I paid so that I would not have to do that. Realized that they also did not clean the ceiling when I called they stated that it would cost extra and they dont usually do it because of headliners sagging in their previous jobs which should not happen if you know what you are doing. The exterior job was decent all in all disappointed not worth $200 wont be returning I would recommend Diamond Quality Detailing in southfields for anyone looking for a thorough cleaning and a full interior detail.
Easy on and off highway. Friendly and courteous staff. RVers, this is an excellent place to clean your Dingy vehicle. I completed New England run and my car looked awful. After the crew completely cleaned the inside and outside, it was showroom clean. Totally worth the price. Veterans discount was offered and appreciate. Highly recommend washing your vehicle here.
You can get a decent car wash anywhere but this is definitely my go-to for a satisfying car wash. Ive been to one in Monroe and another in Newburgh (which is awful) their prices are a bit higher but they take care of you. A full pre wash and scrub and packages that will fit most budgets. I prefer the hambletonian for $34:99 as you practically leave with a showroom finish. They offer detailing and all of the work is done in areas accessible to the customer in full view. The wash bay is a treat for anyone with small children as they can see the process and machines in action. The store is fully stocked with all sorts of car related goods and there is a cozy waiting area with a faux fireplace. Im tempted to sit and sip some bourbon here but then Id have issues getting back into my car... sigh! At least I know it would be outside nice and shiny!
Disappointed!! I got my car wash this morning, got the best wash deal they have for almost $30 bucks ( guy said this is the best one and they do a great job cleaning all the areas). I was really surprised when my car was done in literally 10 mins!!! If its the best service then it cant be just 10 mins... I was in rush and made a mistake to ignore it and didnt take a good look at car. Moment I get home (after driving max 3 miles from the place, in case you wondering a probably drove all day) I noticed that tires still have a lot of dirt stuck on it, door handles were still dirty, opened all the door to find out inside of doors was still dirty. I have never had such bad service which is why I felt like have to review this place; given that it has such good ratings I hoped it will be really that good. Not sure if I had a bad luck or what but definitely not going to this place for detailing or even this up the ally car wash. Might go for basic wash that too if I have no other option.
Good carwash but thats about it. The mechanics there break things on your car and then hand you an estimate to get it fixed. Used to only take my car there to get serviced/tire rotations. This time they broke a wheel stud and said they could give me an estimate to fix it. There are better mechanics in the area.
Got a carwash from this establishment & it wasnt a good job at all. They didnt dry the car all the way on top of me paying for the 24.75 carwash when the inside of my car should have been done it wasnt even touched so dissapointed I just left & as a former carwash owner for 10 years the quality of the work for the money they ask is extremely bad. Really dissatisfied & disappointed... The building looks great but the quality of the final prep for the customers has absolutely no quality to finish for a $25 carwash its distasteful. The bad part is that they had some decent cars coming to them youd think the quality would be much better...
They use to be good, now the work is sloppy. They have done damage to my vehicles but I understand that accidents happen however, when you try to hide broken interior parts and hope the owner does not see it, That is just malice. As you can see from the the reply, they are blaming the cup holder on poor design. Well, what about the driver door handle, front air condition vents, mirror controls and the vehicle antenna which was broken off on a prior visit. The business will never have my business again along with the rest of my vehicles along with the repair order from Mercedes.
The service at this place has really declined. They rolled my car out after a wash and walked away from it. No drying it off, and it was dripping water. I asked for a towel and the one guy just ignored me. The other guy handed me a towel and walked away. I dried the car myself. Will not be going back here again.7/24I was there on Friday, 7/19 around 6pm in a silver Mitsubishi Outlander sport. I think I may have been the last customer of the day.
Ive been visiting the car wash for years but have recently started using the service part of the business and it is very good. They are very eager to please and quite knowledgeable and have been less expensive than the previous service place I used in several instances. I highly recommend Hambletonian for all your automotive needs! AND the gift shop ROCKS; a perfect place to shop for hostess gifts, bridal or birthday gifts. Laureen & team always choose the most interesting, unusual and high quality gifts. Go there to shop even if you arent having your car washed!
Worst service ever! Needed a car wash today, was told to find another car wash. I was told this by not only the employee at the Wash bay, but the lady inside. Find another car wash, no problem I will. Lost not only my business, but everyone else I know.As long as your not washing cars today, maybe have a team meeting about customer service and how to speak to your customers.
Seeing the good reviews, I decided to try this place out. I ordered the Win car wash and overall the automated car wash did a good job in cleaning BUT once the car came out, the personnels did NOT bother to hand dry and did an extremely poor job in wiping down the windows causing water marks all over the body and window. Also, they left a puddle of mud on the carpet. Im just glad I have a weathertech floor liners so it was easy to clean up the mess they created.My advice is, just get the simple car wash and do the hand drying, windows and interior yourself. The Win car wash was DEFINITELY NOT worth the price.
Broke the light bar off my jeep, then says they aren’t responsible for after market products! never even heard of something like that. so ridiculous didn’t even offer anything to help me fix or anything. was not worth the twenty dollars i spent, still bugs of my windshield and grill. don’t waste your money here
At 5:00 on a Saturday my car started billowing smoke. Luckily, I was by the Hambletonian Auto Spa. All of the staff was professional, courteous and informative. They had no issues letting my spouse with some auto expertise inspect the engine to verify that their assessment was accurate. They worked fast to get my car safely back on the road for an affordable price, especially considering the amount of work done on my engine. A special thank you to Marcelino, Jeet and Mike for all of their time and help.
Just left from there, highly pissed off. $35 for a car wash and the car wasnt even clean... I asked them to dry my car as the Back end was never dried what so ever and they proceeded to laugh at me and curse me in Spanish not realizing I understood Spanish . I dried the car myself , as I finished and got in my car the one worker approached me and asked if I would be coming back !!! Are you kidding me?? I told him I would never return and anyone I know will not be returning either . Word of advice : dont waste your $$$$$$$
Im sorry but the service was horrible the car was suppose to vacuumed and they missed so much. I payed extra to have my mats washed and dryed and they must have used sewer water my brand new car stunk. And my windows were barley cleaned. For the money I spent it should have been better.
While Hambletonian Auto Spa is a great car wash, literally every time I have visited (and others have reported as well) they try to persuade you that some minor issue or repair is needed, in addition to charging an exorbitant amount for simple parts such as filters. In all cases I have obtained second opinions and nearly all supposed defects were in fine working order. If you are warned about something that is needed, politely decline and do your research by either obtaining a second opinion or checking the price of whatever part is needed. Be smart and stay informed so that you dont get ripped off or overcharged by high-volume mechanics such as Hambletonian.
They are the best in my area so I have to use them.But count your mats because they are irresponsible people!They lost one of my rubber mats and when I asked them they said sure will get you another one, they made fun of me for 3 months till I finally gave up.Would you agreed that this is rude?
Total reviews rating 4.2
199 Reviews for Hambletonian Auto Spa 2023:
Review №1
2022-06-17Tonight is my sons prom and we decided just to get a quick car wash. Turns out I needed way more than a car wash. I needed a quick detail of the interior of the car. Came to the Hambletonian Auto spa in chester. What can I say... Simply amazing. The workers were dedicated and super helpful. Took great quality care of my car. As I got to sit in this beautiful little space and watch them clean it out. About 20 minutes after the wash, the interior detailing was done. My seats and the carpets were shampooed and vacuumed. The sidings of the doors were cleaned. If youre a mom with toddlers and a back seat you understand about the chicken nuggets and fries hidden between the creases of the seats. These gentlemen took complete care of removing everything in my car. Making me feel like it was a brand new car. Paid about $77 for the detail the car wash and a hot wax and shine. And I was blown away by the service. Well definitely be coming back.
Review №2
2022-03-20Decided to give them a try. Got the place car wash package which includes a vacuum and underbody wash. Returned the car to me with no vacuum of the inside. I didn’t realize until after I tipped $5 and got back on the road. Word to the wise don’t tip until you inspect. Won’t be coming back.
Review №3
2022-05-24Reasonable prices on basic wash. Much better overall experience during the week at the slower times of day.
Review №4
2022-06-11For $37.00... The car was still dirty...My windows were smeared.... The staff is really rude... If you ask questions they dont want to be bothered...Never again.
Review №5
2022-04-28They were beyond my expectations fix the problem with my vehicle in a reasonable amount of time on the spot and mark explained every step and was very cost effective would highly recommend
Review №6
2022-04-25Friendly staff but still need to detail tge vehicle myself after a higher end car wash service, as is typical of most car wash services.
Review №7
2022-04-03Get the full works, although alittle expensive but worth it, car comes out beautiful. 🤩Extremely great service and thorough job done 👍🏼
Review №8
2021-09-23Juan is a savior!! We were driving to a wedding when our steering started feeling weird. We stopped for a restroom break and realized we’d lost a bolt on the steering stabilizer. My husband spoke to Juan to see if they had one and he did but was slammed. We told him we were on our way to a wedding and he let us slide in front and quickly replaced the bolt for us. He even greased the front end which was going above and beyond. Five stars for this place! They’re nice, helpful and fair. Highly recommended!
Review №9
2021-03-07As alwayz they took great care of my car, getting it nice and clean, and super clean windowz all around, with the tire shine being da crowning touch...
Review №10
2022-01-02They dont even get a 1 star but I cant put a zero rating because zero is not on here. A zero because all Ive heard is that the staff people are very mean and unprofessional. They would never ever get my money to clean my car ever. Its ashame to know that people could be so mean to other fellow workers and nothing is done about it. Shame on you and GOD is ALWAYS watching.