Watch your credit card after your stay. They will try to put a random charge on your card and hope you dont notice. I booked through Expedia but after I checked out they have a small charge on my credit card. Ive called multiple times and they cant tell me what the charge was for, but they have refused to refund it. Will have to go through my bank and report it as a fraud charge. Never stay here unless you want the hassle of correcting false charges on your card.
Thermostat was directly accros from AC. So get to temperature quick and shuts off while the room is not. So ac keep turning on and off. Engineer who designed it should sleep in that room to go thru the suffering. Two nights almost sleepless. Never going back there. Being a HH member 12.00 clock check out is complimentary but they refuse the late check out.
My family and I love and appreciate the rooms and service we received. We were treated so special that we will certainly make this Hampton Inn a must stay next vacation.
This was a nice place. Very nice rooms with a king bed, sofa, desk, big TV, excellent ac, good breakfast, friendly staff.
Love this place. Staff is amazing. Breakfast is decent. Rooms are big updated and the beds are comfy. Room cleaning service was always on point. I highly recommend.
Positive: Location Negative: I arrived at 1:30 and rooms are be giving people were there getting their rooms and I had to wait the reception front desk was very rude I am an Hiltons honors member and she did not offer me water I had to ask for it when I got up into the room the room
The staff were so accommodating in booking us a room at the last minute. The rooms were so clean- sealed with a cleaning sticker so you knew you were the first one in! Everything was sanitized including the remote. Labels everywhere for cleanliness standards and options. Great accommodations including in suite products, breakfast, and coffee. Would 10/10 recommend staying here again.
Woman working at the desk on February 23rd around 9 PM was super kind and was able to help me immensely :) Im very grateful to her for and the management of this hotel! Thank you so much!!
Karen and Lisa are the best!! always makes my family feel welcomed to stay here ..very good hospitality..we have many friends and family and we will be recommending they stay here ..Keep up the great work!!
Convenient location, everything was clean and well maintained. Greeted at the front desk by Lisa, she was extremely helpful and took care of everything that we needed.
Room was clean, but the smoke alarm went off 6 times on Sunday morning from the steam in peoples bathrooms. There was no non-dairy milk at breakfast for lactose intolerant or vegan people.
This is a very clean, beautifully decorated hotel. The rooms are lovely, lobby is inviting, always good coffee available, and the full hot breakfast is satisfying.
Bed was comfortable shower was large and water was hot. Front desk was wonderful.
The entire Staff is top notch from Dan and Jose the MGRS, to Lisa and Rachel and Dawn in the front and breakfast area, to Sandra and Melody in Housekeeping, every one made me feel as right as rain, especially Lisa. I was going through a difficult transition and was the purverbial grumpy old man who did nothing but complain, but youd never know it bothered any one.
The location and staff was good the faucet in our shower was dripping all the time was told if you wanted housekeeping to let the front desk know we did that never happen the cereal on the breakfast was stale watery orange juice no Wi-Fi available unless you are a Hilton honors the cap around our shower head was broken the toilet tank was loose some advice maybe they should consider updating the bathrooms most likely would not stay there again somewhat disappointing
You cant ask for a better place to stay in the area. The staff really give it a unique charm though. I unfortunately did not get the name of the ladies working the front end of things, but they were the best. I would come here over any other hotel in the area for them alone.
Our room was spacious and immaculate. You could tell that their housekeeping staff was on its game. They had a daily breakfast buffet which was just okay and didn’t have much of a selection. The hotel did have a 24 hour coffee, tea and hot cocoa bar which we used extensively! Unfortunately, there were some downsides to our stay. Our tub faucet would not turn off even after strongly tightening it. Also, our toilet bowl kept running and our toilet paper holder was broken. We spoke with the AGM, Jose, and he immediately came up to our room upon our checking in, which we greatly appreciated. But, he said he’d “take care of us”, but nothing was done to get us a new room or a maintenance repair visit. The front desk ladies were super friendly and accommodating. Thank you, Tinia (spelling?) and Ebony for your great customer service!
Disappointing. Found glass splinters in the rug in our room. The pool had hair and plastic pieces of something floating in it. When we opened the towels at the pool, we found dead insects inside.
Real great place to stay! Rooms were clean and the staff was friendly. The breakfast was good for a grab and go and it was quiet so you could get a good nights rest. We stayed a few nights and never had any noise complaints.The only small things I noticed were this: the bathroom door is a farm style barn door, and the handle was an open slot. Now if I was alone that wouldn’t bother me but traveling with someone it was kind of weird. So we put a towel in there to close it up just for the privacy.There is no microwave as others have mentioned in other reviews. We didn’t really need a microwave but there was one moment where I thought it would have been nice.Due to the pandemic, they are not cleaning rooms everyday (which we were completely cool with!). But that also means that they were not going to give fresh towels (again, it’s not like at home I get a fresh towel everyday so not a big deal). They did tell us though that if we needed fresh towels to place our dirty ones outside our door and they would grab those and leave fresh ones. So after a couple days we left the dirty towels out, but never got fresh ones back. We did have two towels left which we used until the end of our stay so it wasn’t the end of the world and if we were so desperate we would have gone to the desk to get more but it was odd. We thought maybe another guest took them by mistake. Oh well.Final thing, there was a horrible smell of marijuana throughout the floor we stayed on. We could not smell it in our room (thank goodness). After the second day of opening our door to that, we did report it and when we returned a few hours later the smell was completely gone! Though it was lingering by the front entrance when we checked out, we were grateful that they handled it so quickly.Overall, fantastic place to stay! Will definitely be recommending it to others and will stay here again if ever needed!
Negative: On your website it shows that there is a airport shuttle when I checked in I was told that there wasn¿t. I asked for the front desk to arrange for a taxi for 4:00 am but the taxi never showed.They called Co. ,no answer.trapped at hotel almost missed fl
This Inn is amazing. From the rooms to the service, my family and I was not disappointed. Thanks again!!!
Hotel staff was friendly. First room had a strong musty smell so we switched rooms. Halls & lobby are quite warm. There were no snacks available for purchase. Water did not get hot enough & faucet handle kept falling off. Pool was very cold. Front desk clerk on morning of departure was examining my sons car that he parked for only minutes under the covering before 5am so myself & his grandmother could put our luggage in the car since it was raining. Ive worked at a Hampton Inn before & they are normally quite nice but this property has some work to do. I also think side doors should remain locked with key access only for safety.
Positive: Good location. They did accommodate me when I asked to be moved to another room. Negative: There was a person across the hall with music playing with his door open and his dog freely roaming the hallway - it looked like he was a long term resident - I asked to be moved. I can¿t see that anyone given a room close by would be able to sleep.
Nice clean place. Friendly staff. Its only 4 stars because they have big old spot lights lighting up the out side of the building and even the black out curtains do t stop the light
Very clean room. New bathroom and well designed storage space within the room.
Had some issues at check in however staff (Tenea , Ebony) ensured our issue was resolved.Thank you for great service. Clean facility. Will definitely stay again
Great staff, extremely nice room, comfortable king size bed, full breakfast included with room, you will not be disappointed.
Old outdated facility with limited amenities. Faucet handle literally came off in my hand and when presented to the manage I received an Oh Ill have maintenance fix Not an apology or even really any remorse for the issue. For an area as high traffic as the Albany airport I expected more. No Hot tub and indoor pool as cold as most outdoor pools. Beds are outdated as well and need replacement. Ive stayed at much nicer lower tiered hotels.
Hotel was excellent. Only problem was the taxi you recommended was a no-show early the next morning for a 5:30 flight. Might consider recommending someone else than Henry....
Our room was very clean and comfortable. I love the beds and pukes at the Hampton Inn. It was nice that the hot breakfast was back, too.
For those planning to ride the Hampton Inn & Suites ALB airport shuttle, please note:22oct2021 ~21:00 my spouse and i arrived ALB. i called Front-Desk, Hampton Inn & Suites ALB for their free airport shuttle, and i was told that the hotel had recently discontinued their free airport shuttle. Next morning, when i was at ALB to pick-up my rental vehicle, i dropped by the Airport Information counter to seek more information on the availability of ALB hotel(s) airport shuttle. The Customer Service got out a ALB brochure that (also) listed the hotels, its prices, facilities and amenities. And the information for the Hampton Inn & Suites ALB showed the free airport shuttle is available. The Customer Service was surprised to hear (from me) that Hampton Inn & Suites ALB had recently discontinued the free airport shuttle. Btw, some online hotel reservation websites also state Hampton Inn & Suites ALB has providing the free airport shuttle. Other than this hiccup, our stay at Hampton Inn & Suites ALB was alright .. nice and clean room.
We still have one more night here, but so far its been really awesome. The staff is very friendly and fun. The hotel is immaculate. We just had breakfast and it was really good. Not your average hotel breakfast. They had fresh squeezed natural greens and mango/peach juice, chicken apple sausage and omelettes. Good stuff. Just a great experience. Oh! Dont forget the delicious fresh baked cookies! I wish I new the gents name that checked us in last night, he was so awesome!
Positive: Nice Clean Pool Negative: I was told at checkout that there was a sticker on bathroom mirror requiring guests to request cleaning services We never saw that and had to set trash out everyday and go to desk everyday for clean towels No sign for smoking are. we found it last day
Very nice place. Glad D & D was near by because there was no coffee or breakfast.The hotel was clean, easy to get in and out. Finally a comfortable bed.
My family had a great experience here. Hotel was very clean. Ac was very effective at cooling the room. The pool was a nice size. We had to leave before breakfast, but the staff actually ran out to the parking lot as we were leaving and gave us to go bags of breakfast food with an apple, muffin, water, and granola bar. Staff was very pleasant and helpful.
Positive: Location Negative: No orange juice or syrup for waffles for breakfast. Overbooked so my family could not all stay together. He got a call at 6 pm saying they had no room for him.
It was a great place to stay! The staff was very friendly and the rooms were comfortable. I also like the breakfast they offered. Will definitely recommend this place.
Clean room & bathroom complimentary flavored tea, water, Arabic coffee in the lobby and a friendly staff. Mohammed (Front desk) greeter was super helpful. The indoor pool had an Out of Order sign. Inconvenient! I selected this hotel to get laps in. COVID 19 wasnt the excuse. I visited two other hotels during this pandemic that had open pool & followed a schedule.
Nice hotel. They let me stay in my room a few extra hours, and then in the lobby with cocoa, tea, coffee and donuts while I waited for my husband to return from a meeting. Breakfast was very nice, except for the cheese omlette, which I actually had to throw out . The rooms are clean and the staff is friendly. Everything was nice. Its just not a 5 star hotel, but its great for what it is! I would definitely recommend it.
Hotel room was spacious, very clean with a comfortable bed. It was quiet and I slept very well. The staff was friendly too. I will definitely stay here again
My stay at the Hampton Inn Albany Airport was excellent. The hotel is located near all the main thoroughfares that provide access to the Capital district. The room was clean and comfortable. The staff was friendly and professional.
We only went one night and it was not enough. Hotel was perfect for our group outing. Clean room. Great rate. Great experience.
Great place to stay. One issue was the TV selection system. Very difficult to navigate. No explanation of how to manage this. Small item, but worth a note.
We almost always stay at this hotel when we visit the Capital District, where I am proud to be originally from. I cannot say enough great things about this place. The rooms have always been clean and comfortable. And when we stayed there last August, which is definitely one of the busiest months in the region, Jen was nice enough to let us stay on the top floor which was just renovated. Even before the renovation, the rooms were fine. And the other people at the front desk were friendly and helpful. And so were the people at the breakfast bar. Even the housekeeping staff was friendly. And the General Manager Len, who was not there that time, always remembers us. The location is convenient to local attractions, restaurants, shopping and the airport.
Pretty much always the same experience at Hampton Inn. Thats a good thing. Great place to stay for business travel. I like the couch in the king room. The breakfast gets a little tired when here for a long stay, but its better than breakfast at just about any comparable hotel.Room service is thorough. Front desk service is friendly and quick. Ample parking.
Negative: No housekeeping until you stayed three days I left Dirty towels outside my door as the desk advised They were removed but no clean towels left there should be fine sevice For that price hotel
Beds were comfortable and the front desk people were friendly.
Nice location. The rooms are very nice and clean. Beds are very comfortable. Great pillows and comforters. Had a nice variety for breakfast--Western omelets, sausage, potatoes, oatmeal, hard boiled eggs, cereal, bagels, English muffins, various croissants.
Friendly, helpful staff, immaculate rooms and public areas. After several unpleasant stays at other large chain hotels in the area, we were delighted to find this hotel. The rooms are very comfortable and quiet. The staff is excellent ! We tried a recommendation for dinner at a local restaurant and enjoyed and excellent meal, too. Can;t say enough about how helpful and pleasant the front desk staff was. Highly recommended!
Nice place. Very convenient. Theyve updated recently so the rooms are very nice. If you show up late and you need something to eat I would definitely recommend to Cumberland farms across the street. Everything was fresh and good I got a nice sandwich and then I went to sleep.
As always the stay is wonderful. Front desk and staff very friendly and shows hospitality at its finest. Will stay again. Reccomended Highly
Had a great night in Albany. The room was great and the young lady on desk duty was superb. Absolutely no problems and no surprises.
Friendly staff, clean rooms, quiet hotel and the rooms are rather sound proof. The in-room furniture and bed were very comfortable. There is a mini-fridge and microwave in the room as well as an iron w/ board and luggage rack/stand. Continental breakfast runs from 6a-10a and also included some hot items (eggs, potatoes and sausage the day we went down but may vary).There is ample parking and a picnic table out front in a shady area. The Wendys next door had well made burgers and chicken sandwiches both nights we went over for a snack as well.There is no hot tub in the pool area, but thats not enough to drop a star. The pool itself was a comfortable temperature, wasnt over-chlorinated and didnt have that odd taste some hotel pools have.Overall, this hotel is one I would gladly come back to. You get what you pay for and at $120/night this hotel was worth the money.
Very nice hotel, clean and friendly staff.
Staff were great. Rooms were clean and up to date. No microwave in the standard rooms only suites. That being said the staff delivered 1 to our room with no problem. Only place I will stay when visiting Latham!
Very clean and affordable hotel. A little down the road from the airport so pricing is a little better but would definitely recommend.
Highly recommend. My husband and I stayed here and would definitely return. Front desk attendants A.M. & P.P. Were very friendly and room/bathroom were very clean! Room was a nice size.
The property felt spacious and clean during our overnight stay the bathroom used up pocket door shared with the closet which was a little strange everyone appreciated the included breakfast. This property is located very close to a Cumberland Farms Starbucks Dunkin Donuts and about a half mile away from a Shoppers Plaza with a proper grocery store sporting good store Etc. One of the floors of the property was under renovation while we stayed but we did not hear any noise overall clean quiet comfortable stay; would recommend.
Very convenient location. Friendly staff. Clean & quiet. Nice large elevators were easy to get stroller & all our luggage into in one trip. Will stay again the next time were in the Albany area.
Decent. Quiet. Comfy. My only complaint is that there arent microwaves in each room, just a communal one in the Lobby. A microwave in the room would have made 5 stars for me
Positive: location, newness, price Negative: Built in furniture a bit too modernistic. Single sliding door that either closes closet or bathroom, and was quite heavy to slide.
Please review my comments from the survey. This is a quality property, very close to the airport. It is clean, friendly and comfortable
Cozy, comfy beds. Clean room. Clean, well appointed spacious bathroom. Large tv.Hotel was a little loud; we could hear every thump and boom upstairs and on either side.Breakfast was a typical hampton breakfast; eggs, undercooked bacon, potatoes, waffles, cereals, pastries, etc. The dining room was very spacious for a Hampton, and very clean.
I usually like Hampton Inns and they have consistently delivered a great hotel stay until now. We’ve been here one night and have been underwhelmed. We’re on the first floor and the ice machines on the 1st and 2nd floors are broken (the 3rd floor machine works). The toilet didn’t flush when we arrived but they dispatched a maintenance guy and it’s been ok since. The parking lot flood lights are directed at the building and shines through the window coverings all night. The floors are sticky. Two outlets in the bathroom don’t work. There is no storage for clothes/bathroom stuff. The ceiling is peeling in the bathroom. There’s a general dinginess to the room. These might seem like small issues and in reality they are. But as part of the Hilton group I expected more. Also it’s not like we’re paying Motel 6 prices. I expected more.
Actually that is pictures of the fully cleaned and disinfected room including bathtub. I wonder if housekeepers just labeled sticker that Hilton standards-based cleaning or just have been with very low vision and no medical insurance. Shame on you, housekeepers at that location. What else i can say? Do your job good because COVID-19 survivors depends on you if you dont like to clean just simply quit a job. Personally i would discharge you with no UI benefits and go through courts to proof that you deserve it...like HMS host and Equifax did to me almost for one year.😀😀😀
It was just ok. The walls were so thin that I would wake up just from hearing people talking at night (or dropping something on the floor above).
Always enjoy my stay here. Staff very friendly, welcoming and accommodating.
This Hampton is all redone. Our room is beautiful. But only one chair. The manager brought another for us to use. They have been more than accommodating. I would recommend this hotel.
A well spent time at this hotel. You have everything you need there. I didnt have any problem when staying there.
We had a company retreat there. Great location for us & very close to Albany airport. It was clean & having coffee in the lobby always available was an awesome touch. Our meeting space, the Mohawk room, was perfect for our event.
Wonderful staff, great rooms, the staff will go above and beyond for the customer, I recently stayed here for business, and I will definitely go back. The shuttle should go to the train station, thats the only downfall. Breakfast is awesome, kudos to all of you.
Excellent. Small fitness room available.
Very clean and modern with a super friendly staff. Comfortable beds and pillows. Easily one of the nicest hotels Ive stayed, especially given the very reasonable cost.
Wonderful experience with this Hampton Inn. I got stuck overnight in Albany as my flight to La Guardia was diverted due to weather issues. This hotel has the typical good quality accommodations of many Hampton Inns. Comfortable beds, clean rooms, nice amenities and breakfast. What sets this hotel apart is the personnel. From the guy who checked me in and gave me a tooth brush to the housekeepers who both smiled & greeted me in the hallways, to the young lady who pleasently checked me out to the woman shuttle driver who brought me back to the airport...all made me feel valued & welcomed. I certainly appreciated the treatment after a harrowing day in the air and afternoon/evening in the Albany airport! There are 2 Airport Hampton Inns, be sure to go to the one on British American Blvd.
Great hotel, not too pricey. I wish they had a sitting chair in the room though. Wr got a double room for about $100, free breakfast, free tea and coffee all day but no sitting chair, only a desk chsir.
Everything was fine, but was not offered the complimentary welcome snacks and water as a Diamond Member upon checkin.
Currently staying on a business trip. This Hampton is very nice. The rooms are gorgeous with plenty of work space. Breakfast was hot and delicious, staff is always smiling, and the location is close to the airport.
First time Ive stayed here, all was well. Thankfully there are great little places to eat in the plaza next door.
Positive: Clean, comfortable, good location Negative: Needs better/more tv channels
I love this hotel, the staff is wonderful and extremely friendly. The rooms have been upgraded and are comfortable. Close to The airport. The breakfast is Hilton quality and I was have a good breakfast. I would recommend this hotel!
Maintenance issues. Sink handle fell off. Corner molding in hallway fell off. No maintenance resource on the shift to resolve.
Requested 2 rooms with 2 double beds. For some reason they were not available. While i was upgraded to two rooms with king size beds, it wasnt what i needed or asked for for certain reasons. Matresses were really bad. Pullouts are never good to begin with. I would have liked a call or email stating the status of my requested roomshad changed to make other arrangements.
Comfortable. Quiet. Has a little fridgeAmple breakfast with a lots of choices including healthy options. Friendly service! Definitely will come back!
Bed was comfortable. Room was clean! Will return!! Great easy to go breakfast in the morning also
Great hotel. Room was outstanding. Looked like new. Bed was dreamy. Staff friendly and helpful. Good location.
This is a standard Hampton Inn. The workout facility leaves a little too be desired. It has a couple of older treadmills and some free weights. The staff is friendly and the place is clean. Very convenient location for the airport.
Positive: Location Negative: Front desk manager gave very little details regarding room or stay
Great customer service thanks to Jose! He made my stay a Great one!!! Highly recommend this place!
A very clean place, awesome breakfast to start the day with,makes a great stay with the staff right there for you,have to say it takes a lot for one great woman to take care of the dining area, shes great but I feel she needs a hand taking care of so many there
7/24/21: I slept better in this hotel than I do at my own home...wish I stayed here more than one night!
Hampton Inn provided an excellent venue for professional meetings and work groups. They were able to supply satisfactory snacks, excellent internet, and plenty of meeting space. The facilities were very well maintained and clean.
It was a good hotel. Very clean and modern. Sadly we only stayed overnight but Id imagine its a great long term hotel as well.
The location is very convenient. The hotel is clean and the breakfast is great. The only thing I would change is I would prefer a traditional door over the sliding door for the bathroom.
I was very pleased with this hotel. The rooms were clean and fresh and it was very quiet. Multiple breakfast options available as well.
Everything was great staff was wonderful thank you for a pleasant stay. George
Clean, friendly hotel. Gracious manager.Convenient to airport.
Clean room, breakfast area and lobby. Very nice place to stay.
Visited hotel for a focus group in the meeting room. The staff was very attentive were able to point me to the meeting room offered refreshments and the facility was very clean.
Very clean and comfortable hotel and room. Very nice and friendly staff. Comfortable beds. Nice high shower head for very tall people. Quiet place. Would highly recommend.
We went there coming back from Cape May to Quebec. At $65 CAN all included, we didnt expeted too much but were surprised. Nice outside pool, free coffee all day long, breakfast included, clean and nice staff. I highly recomment.
Staff was great, breakfast was great (well stocked, routinely), location nice. The hotel feels about 2 or 3 years from a remodel, but was still in good condition.
A standard chain hotel experience. Nothing unusual about the place.
This is not a 5-star hotel. But it is very good at what it does for what it is. I appreciated the hospitality, thoughtful rooms, and new, firm bed.
Very nice rooms. The beds are comfortable as h*... very nice small kitchen area. Good room space. Quiet place and organized.
Literally only good things to say about this hotel. Very clean, exceeded expectations.
Great hotel, but no night time shuttle and I was bitten while I slept. Only one yogurt at the breakfast bar. I expected more for the cost.
Very nice and clean! There was even a seal on the door saying that its been cleaned. Nice and updated.
Gave us two dirty rooms that were not even made up. Twice. Absolutely disgusting. DO NOT STAY HERE
I had an amazing experience at this hotel. The room was nice and clean when I got there. Breakfast was amazing and everyone was really nice.
Nice new Hampton right off of Route 7. Convenient to airport and all 3 of the cities of the capital district.
Ive stayed here a few times and its one on the nicest hotels Ive stayed at its clean the rooms are modern and comfortable the staff is very friendly and its very affordable
Newer rooms, but despite Hilton Honors level which stated I should recieve bottled water on checkin I was told only gold or diamond receive it... guess silver level is worthless.
Great stay! The breakfast was good, everything was clean. Fitness center and pool. We’ll be back!
Wonderful hotel. The room was very spacious. The breakfast was great and the staff was wonderful. I will stay at this hotel again.
Nice welcoming Hotel
Very clean rooms nice continental breakfast if working in schenectady this is a great place to stay if you want to be close to more commercial eateries and stores.
Clean rooms and friendly staff and service. I forgot my leather jacket in the closet and they held it until I could get back to get it.
Front desk staff was welcoming and wonderful..room was clean and nice..overall stay was great..highly recommend staying here
Excellent quality of the rooms and customer service. Loved the clean environment and amenities that came with the cost of the rooms.
Stayed here when our car broke down, right across the street from the Honda dealership. Restaurants within walking distance. Friendly and helpful staff, good breakfast.
Clean, easy, other than ventilation problem with cigarette smoke coming into room.
Here for a meeting, the confrence room was basic but worked for our needs. Overall the hotel seemed clean and modern.
Very good hotel. Has been renovated with very clean, modern design. Staff is very helpful.
The rooms were clean. The location is very convenient to the airport. The complementary breakfast was good.
Hampton Inns are a real bargin for the price. Neat, well maintained, easy to locate. Excellent staff and of course a free breakfast.
Nice room
Great as always..we have never been disappointed in all of our years of baseball which is many!
Very nice accommodations and staff. I would definitely return.
Staff is excellent. Rooms are modern and clean. Breakfast is well presented.
Awesome hotel and room. Breakfast was good and the warm cookies available at check in was a nice touch.
Not my first visit, nor will it be my last. Several times a year, I stay here as my corporate office is located nearby. As usual, everything was great.
The rooms were very clean. The bathrooms stock Neutrogena products. Super comfy beds!
The check-in process was smooth. The gentleman was more than pleasant and sent me up to my room with a cold bottle of water.
It was a wonderful hotel. The front desk managers were very kind and enthusiastic. I plan on going back!
Excellent room, service and staff. Oh and the photographs used in the decor were a delight.
Clean, beautiful, fresh and nicely designed rooms. Amazing free breakfast
Convenient location, clean rooms, great service, good quality and variety of food at continental breakfast, nice pool and gym.
Finding someones toenail in the bathroom was very disturbing, and you get hot room or cold as the ac was messed up.
Room was directly across from the elevator which was very loud. Decent price and location though. Only 5 minutes from airport
Staff was friendly and helpful with our family of 3 needing a few extras for our toddler. Everything was clean and in good condition.
Great facilities and really nice breakfast that is free. Only problem was the rooms were a bit on the smaller side
The rooms were clean and inviting, breakfast was great there. The only thing is there could be more parking.
Very clean, very nice beds furniture and tv.
Nice Hampton. Gas station within sight & airport less than 10 minutes away. Comfortable bed!
It was very good. Lots better than my stay in another hotel last month
Stayed here many times over the years and always top quality at an affordable price from the Hilton chain...
A typical Hampton Inn, which is to say reliable, and a great price this close to the airport. Perfect for early morning flights.
Rooms were clean, staff was friendly. Pull-out bed is not comfortable but the king bed is.
Very near airport. Friendly staff. Seems new condition. Breakfast only so-so. Generous room size
Nice, clean rooms and a good breakfast area. Good workout room and pool.
Rooms are nice, comfortable and clean. Literally my only downside is the lack of a hot tub...
Nothing remarkable; but thats not to say thats a bad thing. Typical Hampton property, that offers the amenities they promise.
Quiet and affordable, clean rooms and excellent service. Would stay here again for certain.
Clean rooms, friendly staff, convenient to the airport...all in all, a great stay.
Clean rooms and nice showers. The continental breakfast was surprisingly good.
Excellent hotel. Free wifi. Free parking. Free breakfast. Enjoyed everything about my stay.
Great hotel and staff. Room was terrific and clean.
Very pleased with the room and staff. The pool was disappointing though. Basically a wading pool.
New clean and updated rooms. The bed was extremely comfortable.
Very nice! Clean and very Friendly staff
Clean, professional, 10 star worthy! The breakfast was beyond exception and the price was extremely fair!
This is the best hotel ever. And I travel like 2 times a year. I highly suggest staying here
Very much enjoyed my stay. Would recommend to travelers and visitors.
Stayed here while I was leaving college. Staff were nice and the room was well made
Very clean, friendly staff, conveniently located. Would definitely stay here again.
This hotel exceed my expectations for the price. Breakfast buffet was excellent as well.
Great place to stay, good staff. Its close to the airport, and plenty of options for meals.
The shower set off the smoke detector, scaring the crap out of me. They do have a continental breakfast though.
Very nice, clean, good location. Nice breakfast
Great location, modern new clean design. Breakfast was great!
Nice comfortable and had a great breakfast and gym for a discount price.
Great place. New redecorated rooms. Excuse their dust during rehab.
Everything was ok except for the shower wall - saw some shower shaving remnants (not as clean as it could be!)
My go to place when staying on the North side of Albany. Clean, modern, five minutes from I87 exit 6.
One of the best hotels Ive ever stayed in that wasnt 300 bucks a night
My go to place when Im in the area. Clean rooms, friendly staff at comparable rates.
Spacious, comfortable, clean rooms and a friendly accommodating staff.
The rooms were clean and the staff was accommodating.
Weve stayed here before and will continue to choose it when in the area.
Nice hotel, quiet location, I enjoyed my stay.
Very good 👍 👏 👌 😀
Clean and nice hotel. Recent renovation is nice.
The staff was super patient with my lack of understanding. Thank you!
Great customer service! Room was also very nice.
Nice, modern rooms and friendly staff.
Nice rooms comfortable nice breakfast spread friendly
Very convenient location. Pleasant staff. Comfortable room
Good hotel, clean, friendly staff and one of the best in the area
Offered pretty decent service, and the rooms were nice.
Total reviews rating 4.4
199 Reviews for Hampton Inn & Suites Albany-Airport 2023:
Review №1
2022-01-25Honestly I was very shocked that I actually liked this hotel. Me and my mom stayed the night and the service there was great. The staff was great and the breakfast was very good. The front desk receptionist Lisa was so cool and very attentive. She mad sure our breakfast was on point and she also helped me with my room. Very nice. And the housekeeper was very respectful. This will be my go two place when I’m in the area.
Review №2
2022-06-16Over all a decent hotel, especially for the price! The location was close enough to the airport that it wasnt a headache getting in and out. Staff were very nice and accommodating as they could be. Bed was comfortable and the pillows were great. The blackout curtains worked like a charm. I would definitely recommend this hotel if you are looking for something close to the airport and easy access to the free way!
Review №3
2022-02-11Really clean and nice hotel. Customer service was really really great. My flt landed super early ( 10am) and I didnt have a problem in early check in. Very courteous and helpful. I called the day before and spoke to Karen and she assured me everything will be ok. I came in and Ebony was at the desk and she was just as nice.
Review №4
2022-03-24My husband stayed with an employee of his on March 23-24 for a last min. business trip. Online reviews were not bad, better than others so he took a chance. The beds were not comfortable and there was no hot water to shower at 4am! This is not acceptable for a hotel of this size. The previous week he stayed at another local, comparable hotel that he loved, but there were no rooms available this time. Very disappointing.
Review №5
2022-07-02The place was great. From the start the staff was really friendly. Made my stay as smooth as possible. The room was clean and beds were comfortable. Will be going again if needed!
Review №6
2022-06-11Bed was so uncomfortable Ill be feeling it next week, actually surprised people in reviews think they are comfortable. Maybe my bed is an old one. Faucet handle literally fell off. The bathtub is old and outdated, with peeling caulking. The room design itself is really cute. The staff are really nice.
Review №7
2022-05-10It was ok. Most of the front desk people were very friendly and helpful. Unfortunately when there was a snow storm that knocked down the power, the person at the front desk was most unhelpful. They did not have Ann the emergency lights on in the stairwells and it was very dark and unsafe in one.
Review №8
2022-02-26Very peaceful stay. Cheerful front desk receptionist Lisa was very kind. Her energy just made the experience much better. Breakfast was ok just need to tidy it up a little more but overall good.
Review №9
2022-04-28Clean rooms. Quiet. Friendly staff. Good breakfast, complimentary.No restaurant on premise. Pool could use more attention and towels that actually fit a human (they are extremely small).
Review №10
2022-05-02Rooms are always clean and well maintained. Bob, the front desk agent is always very helpful. I stay here all the time due to business purposes. Highly recommended.