Online appointments
Yes
H&R Block in Elmira
Categories
Location on the map
Elmira, Chemung County, New York, US
Service options
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Amenities
Toilets
Yes
H&R Block in other cities:
Comments (87)
Erica was amazing! She was friendly and quick. She explained everything to us and got us a refund much bigger than we expected! Thank you thank you thank you!
Customer service is great.
Sue made things quick and easy and let me know what I needed to do to better my return for next year
Very nice people there an they ever explain to u. What they are doing every step of the way
If you don’t want your taxes back go to this place.Also during the process of my taxes and elder tax lady argued with my husband about our return.Im still waiting For a portion of my return from 2016.I ask for a supervisor there’s never one available and all the new people can’t help me.They just give me a website to go to to figure it out myself.If you want newbie tax people who can’t help you in the future go to H an R block on the Southside.
Been with you guys for several years never had any issues with my tax returns and your staff are extremely helpful
Charlene Sanders was very nice and she explained everything to me. My only problem was I had to wait almost an hour before being seen.
Had to keep asking for help an to make sure they were doing my return right i do not have anything positive to say...
I always dealt with h&r block and you guys all the greatest thank you so much sincerely me
Patty Johnson was an amazing help! I’ve already set up my appointment with her for next tax season!
Always a positive experience
The lady who checked me in was super nice and the girl who did my taxes was extremely helpful!
My h&r block agent
You guys always do an excellent job. Been going to you guys since I started working back in 1990.
I have been coming to H&R Block since I was 16 and the few years I didnt I did not get back my full return.
Ive always went there and have never had a problem
Diana was very helpful and found every possible way for me to get my return
Great service.
Staff is very professional. Answered all my questions and was very helpful.
I have been coming here for a few years. Always likes the friendly people.
Coming to Shannon for years now. Wouldnt go anywhere eles.
Jessica is the best
Thr lady was so nice and it was all so easy
Everyone was nice
Was very professional and made sure I got every credit I deserved
It was better than previously and the gals even gave us a discount for the screw up last year
Tracy was amazing. She made taxes easy!!!
I dont want to hear nothing about no H&R Block
The people at H&R block did an excellent job!
The people who work there are extremely friendly.
The tax lady did not kbiw what she was diing.. And screwed my taxes up.
I like the way I treated me
Professional and knowledgeable
Amazing job. Will come back every year .
Good and cind
My tax preperator corrected a concern that I had with another office,
I just signed and she explained everything through
Friendly people made everything so easy
The kindness of my helper
PATRICIA MY TAX PROFESSIONAL IS AMAZING
Love the customer service
Very pleased with representative.
Because I like Heather, my tax agent.
My agent is superb
Have gone there for several years
You guys helped me with areas I was lost.
Very friendly staff
Ive used hr block several tomes
Always have gone there
Great service!
I love h&r blockk
Just every year something go wrong
The price for filing is way to much money.
My tax professional is amazing
Love the agents there
I was well tooken care of
Fast, friendly service!
Great service
Total Charge is very expensive!
Shannon is awsome.
Sue is great
Always accurate and on time
Great serivce
They where great
Everything was good
Always nice
Go every year
Professionalism
Great experience
N/a
Extremely helpful
Good service
Helpful agent
Experience.
Knowledgeable
Susan Richard
Charline sanders
Total reviews rating 4.6
87 Reviews for H&R Block 2023:
Review №1
2022-07-23I paid $500 for an absolute headache. Communication is subpar. I was originally told I wouldnt have to file for an extension however ending up doing so anyways. I was then left in the dark for about a month for an update on my amendment return and my nys state tax return. Finally, I was able to approve the return. A week later I find on my own that the nys rejected. I was instructed to print and mail my nys return. They provided me with a online tech support number that turned out to be a scam number! I then scheduled a one on one at a local branch. The tax prep at my local branch in Cheektowaga was very helpful. I printed and mailed. Still waiting for my refund and a follow up with handrblock. I wish I could give a half star. Please give me a refund or Ill make an account with the BBB and place a review
Review №2
2022-05-31It was fast and easy...(edited) the service sucks. They made a mistake and a year later in suck with a tax bill. After several calls to customer service to try to fix the problem I was told it was forwarded to a higher up who could handle it and I never heard from them again. Crooks is what they are
Review №3
2022-03-30The company has always taken great care of me and my family.
Review №4
2022-02-02Because Shannon does our taxes every year and she is a very nice consultant and is very thorough
Review №5
2021-04-30Individualized care, Shannon is very knowledgeable and personable. She took the time to clarify all my concerns and answered all my questions.I did not write this review, I dont know Shannon, and this sleazy practice by HR block convinces me to never use them.
Review №6
2022-02-22Sue was very patient and answered all my question. Very easy to talk to.
Review №7
2021-03-15They help me out with with Filing out for 2021 and I got a real good vibe plus the woman that work there are really nice
Review №8
2021-03-04Very pleased with the customer service of my specialist, clean comfortable environment, all my questions were answered, got lots of tips to stay in good standing with the IRS.
Review №9
2022-02-07H&R block did a very good Job by me
Review №10
2019-02-05The cost and the lady that helped me told me a lot of false Info. The manager is wonderful though if I was able to use her I probably would go back. Her name is Shannon Miller and she was the only good thing about going there