Kerbside pickup
Yes
Hannaford in Rome
Categories
Location on the map
Rome, Oneida County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Recycling
Glass bottles
Yes
Payments
Cheques
Yes
Debit cards
Yes
SNAP/EBT
Yes
Phone: +1 315-336-0201
Site: https://stores.hannaford.com/ny/...
Site: https://stores.hannaford.com/ny/...
Opening hours
- Monday:7AM–11PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:7AM–11PM
- Sunday:7AM–11PM
Hannaford in other cities:
Comments (199)
Very clean and nicely organized store, pleasant shopping experience. Unfortunately a bit too pricey for me to be able to shop there regularly.
Clean and fantastic selection. I particularly enjoy the sushi and cheese sections for my fancy food friday payday tradition.
I love to drive there, even though I live in Syracuse, but I really like the store, prices are very reasonable and the store is well organized and clean the most.
I have taken my family to this store several times. The store is clean and the produce always catches eye when I help my sister. Due to Covid I wait for her to finish shopping in my car.
I love Hannaford, always clean, baked goods are best in town from a grocery store and the workers are all friendly when I need to interact.
Love the prices. My favorite place because they bag your groceries for you.
Hannaford is a great store. Extremely clean, fresh produce and quality meats.
Very clean and bright store. Prices were good
I looked all over Rome for a bakery to make a Among Us cake for my 9 year olds birthday. No one could do it. I called and talked to a extremely polite man at Hannaford bakery named Fred. He explained to me that he had no idea what I was talking about but did a quick google search while he had me on the phone and told me he would do his very best to make sure my son got the cake he wanted for his birthday. I have got to say that he went above and beyond and made the cake exactly how we wanted it! If I coild give more than 5 stars I would. I am extremely happy with how it came out and will definitely be returning in 2 weeks for my other sons birthday cake.
Clean ready to navigate great options. Hot food is great and the best sushi from a store.
Neat. Clean. Bright. Organized. Lots of prepared food choices. Customer service could be better. Staff not readily available to assist and when you do get someone, they are not very pleasant to people
Great store. Love the rewards. Quick and easy checkout.
It is clean and the prices are good plus alot of food to choose from.
Great place to shop for all of your grocery and household needs. Really like all of the specialty departments within the store.
The store is always clean and the employees are polite, professional and always willing to help.
Great Hannaford, clean, produce / bakery / meat / deli section are great with lots of options!
The store is overall great, clean and friendly. However, the deli could use some extra training. I ordered some cheese n meat for sandwiches in my pickup order and whoever prepared the order just wadded the meat n cheese up into a ball so its very hard to pull apart for a sandwich instead of staggering it or dividing it with paper so easy to use. Unacceptable to me and wont be ordering it again unless im there in person to school the person. The pictures show what i got...and it was sliced extremely thin
Great place to shop, great customer service. Clean store
I absolutely love there sushi and there fruit is always good
Had issues with the front end. Made a complaint to corporate office and never heard anything back at all. Apparently it’s acceptable for the cashiers and the manager is customer service to be rude to customers. I’ll take my business back to price chopper. I work for a nursing home and the ladies loved to shop at this store. It will not be happening anymore. Price chopper appreciates our business.
Very clean, lots of good and fair prices options for everything. Great employees that will make sure your time there was heart felt
They definitely need 2 fryers . Always running out of chicken . They care more about wing station (sad looking one ) .They need to put pulled pork , pot roast , taco bar ,etc instead of the sad looking wing station .When they first opened I thought great now I can get hot foods here and bring home bit not anymore now Im back to Market 32.
Bakery department is wonderful! Bought pastry trays, cookie trays and a cake for a party. EVERYTHING was delicious and a huge value for the price, quantity and presentation! Have recommended them to several people since!
Great produce meats and everything. All around great atmosphere
Great place to shop and great prices too. Very friendly people. This is my weekly go to place and for the odd case of needing something on the fly.
From fresh sushi to the biggest cheese selection in Rome they have it all!
Great place to shop. Very friendly and helpful
Garbage and Recyclables cans overflowing! So gross! Employees are constantly frowning and if they dont hate the customer they definitely hate their jobs! Too bad
Cheap and great quality supermarket!
Were really nice staff but prices are really high
I love this Hannaford! The staff are super friendly and the products are always in logical places. If I cant find an item, the Hannaford app always tells me where the item is! This also helps me check if am item is out of stock. Great work Rome Hannaford crew!
Great new store. As a bonus someone was walking around handing out free pizza in to go boxes and coupons! I gave it to my son and he could not believe that “store pizza” could taste so good.
Total impressed with the freshness of produce and meat selection. Wish they had a floral dept. Staff are great, layout is eay to learn, are prices are very reasonable. Such a wonderful addition to Rome. Love it.
New Supermarket. Clean, efficient and not crowded at times that I go. I really like that they allow extra cash withdrawals when paying with my credit card. No extra cost. This saves me from needing to get money from my bank or an ATM. Walmart used to do this but stopped when the Pandemic began.
Usually always great customer service. Good Italian bread. Good baked goods. The to go foods usually pretty good. Could have better bananas. Lunch meat counter great.
Heard they were like Wegmans but not even close. The seafood department didnt have any crab legs or much seafood at all. Just an average grocery store
Hannaford To-Go Review: The order was brought out on time and placed in brown paper bags (a plus over Walmarts service which provides no bags). The summary print-out sheet of substitutions and out-of-stock items was placed in one of the brown paper bags and I had gotten all the way home before I had a chance to read the summary sheet to see that several items were substituted and out-of-stock.This review is meant to bring attention to this flaw in the process. At no point leading up to my arrival or during the loading-of-the-bags process was anything brought to my attention that these items would be substituted or out-of-stock. I would have went into the store to get something else instead of getting all the way home to find that I cant make the dinner I had planned for tonight. These substitutions and out-of-stock items need to be brought to the customers attention before they leave the parking lot. Please change your process to give the summary sheet to the driver instead of leaving it in the bag.
The Hannafords at Rome is built well with quality in mind. Its completely clean with a lot of good products available. A common problem I hear is pricing, but thats really the only issue. I have not dealt with any staff, so no remarks on that (yet). The store is brand new, but as time goes on the review could be subject to change. It really depends on general upkeep.
The best grocery store in the city, in my opinion. Clean, excellent employees, great selection of products, etc.
People are super nice, its the food Im not impressed with. Got chicken parmesan, was bland and breading mushy. Fried rice was bland and mushy also. Store was clean and customer service is excellent. Prices on high side.
Im really enjoying Hannaford Supermarket in Rome NY. The store is beautiful, the produce is fantastic, and I really love the partially prepared meals and pre-chopped vegetables. They are such a great help in putting great meals together. Thank you Hannaford!
I like Hannaford‘s because you could walk in and the carts are right there and they leave you a thing that you go to wipe down the carts yourselves but you also see still walking around if you have any questions if you’re not familiar with the store it’s great that they have a map of the store and where you can find things I am still figuring things out in the store anyway but I am great that they got another grocery store in Rome thanks Hannaford do a great job and stay healthy and keep the store clean for everyone so we can be in there
Best grocery store ever
What a great store clean, well stocked, great produce, shelves organized, large frozen food section, pleasant cashier, helped offered to get to car because. I had 2 carts.
It was good. Beautiful store. One employee was a little crabby but I got her turned around 👍.
Finally found a Pet Safe Ice Melt. $11.99 for 5lb
The Rome rescue mission is blessed and beyond grateful for your continuous support and generosity. Mike, we thank you and your team for always reaching out to the children, women and men we serve each and every day. The food you donate makes it possible for us to continue to feed the people in our community. God bless and again, thank you. Lisa Patierno, Director of operations
Tons of variety. I find products here that I like that other stores have stopped carrying. Very clean and well maintained.
Really enjoying shopping here. The associates are friendly and helpful. The store itself is clean and well stocked. Great place to shop.
Needs lots more of Organic products
Great store, produce, employees deli bakery, foods to go..Everything except Lysol!??
I love this store! Everything is fresh and the employees look like they love their job!
Very nice, but of course expensive.I noticed alot of expired products on the shelves. So, either product isnt moving or people arent paying attention when stocking the shelves.
Great selection. Some items can be kind of pricey, though.
Love Hannafords!A grocery store but one whos base is from New England. A great selection of items that cant be found anywhere else.Very clean store and very pleasant and helpful staff
Its very well organized in so many ways than other stores. Hugh workers are nice,helpful. But in dame aspect some prices are high
Still the best grocery shop in my opinion especially better than Walmart
A really nice selection. They had something Ive never seen in other markets which was a little island depicting a specific meal you could make that contained all the ingredients you needed for it. This was really cool.
Staff was very helpful and had a great attitude. They have us free items (bag, spices, sauces, sparkling juice). Very clean and organized.
This store and its employees are awesome the store is always very clean and well stocked the employees are very friendly and always willing to help with anything you need to find or any questions you may have
The sushi is so good try it I had the spicy tuna roll not really spicy.
Great place for groceries finally in the neighborhood. Love it.
Hannaford to go was awsome! You pay when you pick up and can use coupons! The associate who took care of me was prompt, polite and knowledgeable! Great job!
Beautiful store, everything brand new,well stocked
Clean, organized and courteous employees. Good selection, meat and veggies are #1
Great variety, nice and clean too. Staff is very friendly. Great organic and natural items. Especially Annies organic brand.
Great selection. Decent pricing. Brightly lit and clean.Bonus - its not Price Chopper.
Best selection of produce fresh meats and a wide variety of grocery items
Lovely store and friendly staff! My new go-to!
The store is clean, well stocked and the employees are exceptional!
I thought it was lame...not impressive at all
Way better than price chopper. Hopefully they keep it up. The parking lot is not built for people that drive larger vehicles.
Awesome store great staff beautiful outside super clean
Great new store and lots of room to space people
Very Clean and all the employees are pleasant and helpful.The produce is amazing.
Nice and clean. Great selection of groceries and other products.
Have used the Hannaford To Go grocery pickup and it was great. Items were quality and prices were good. Very friendly and quick.
Hannafotds is a Great place to shop! Love the Meats, When Im not Working I go there to shop.
The curbside crew is awesome! :)
Brand new, beautiful, great customer service, and if you download the app- the coupons are awesome!!
Love this store, many great sale items. Baked goods are excellent. Staff is so polite
Great place to shop...well organized 👏👏👏
Amazing New place to get groceries, good prices great staff, I like the look of the store also an the selection
The only place that actually carries street taco chicken ranch!
Never had the pleasure of experiencing a store like the new Hannaford in Rome, NY. The store is heads above all other grocery stores around, and the store associates are super friendly and helpful.
Love it HERE, best staff EVER!! Foods fresh and you NEVER wait in line..
They opened on the 20th of June. I went there on the 22nd and got groceries. Maybe I should have looked, but they actually sold bacon past the best buy date, which was set before they opened. Honestly how is that acceptable?
Love the prices. Some are high but quality is good and the sushi is amazing.
Love love love this store they have everything you need and the people are so helpful and nice
Brand new supermarket. Medium size store with a nice selection of products. In addition it never seems crowded.
Love, Love, Love the fact that Hannaford is so close to home now. Meat sales are out of this world!!! QUALITY IS SUPERB!
Cant wait for this Supermarket to fully open!
Fresh vegetables average. Ok seafood sectionStore brand prices good, will see on quality.
I love Hannaford. The store is clean, the staff is very friendly and their selection of food is awesome.
Nice store with a big selection
Beautiful store. Love the set up. Produce and fruits look amazing.
Nice store clean and organized
Always great service. We find many great bargains. We love it.
So happy to have such a clean, reliable store. Haven’t been to PriceChopper or Tops since!
Competition is good, lots of tasty specialties, try the old neighborhood roast beef, mmmmmm
The prices are to high for me to go that far into Rome plus there is no fresh seafood
Absolutely loved this neighborhood grocery.
Great place to shop! Huge selection of every food imaginable.
Excellent service BUT they did not have my hot green Italian olives I was looking for
The best and freshest produce and meats.
Nice store, the prices are a little high but very nice store
Fresh produce, and i love that they have tons of new things for our area. Great addition to Rome.
New store in our city of Rome, NY. Love this store. Food is always fresh.
Love the well planned out lay out and the variety of foods and products
Clean store, courteous staff. Fresh meat and produce.
Super clean and nice. Lots good stuff there.
Great place to shop
Clean, fast service, produce fresh, and great customer service
Hot dogs
Love Hannaford, fair price for thier product
Selection has gone down since it opened. If not for the $15-20 coupons, it would be too expensive.
Great place to get good deals
Helpful friendly staff
My new place to shop!! Very KIND and CARING employees! Clean place
Great store! Price Chopper has no chance!
Clean nice layout prices good friendly staff
Very clean, great prices, very friendly employees
Excellent store. Very clean.
Love the new store in Rome.Great produce selection
Staff is always super friendly.
Very nice inside and they had what I was looking for to.
Clean and affordable. My favorite place to grocery shop in Rome
Love this store very clean ,convenient, and friendly.
Deli food is great, produce always looks good.
Good merchandise.
Awesome place to shop
Very good selection of products and helpful employees.
Nice & clean. Love the beer cave 👍
Overpriced even store brand
Nice little store reminds me of Publix in FL
It has alot of good prices on food
Good products at a reasonable price.
Enjoyed it! Will shop again!
Very nice 👌
Very clean great selection decent prices
Lots of fresh vegetables, meats,and fish
They now have prime cuts of meat.
Clean store great food
Curbside is awesome!
Love the new addition to rome
Bright and clean, good selection.
Beautiful place. A must visit!
Great selections! A true gem in Rome!
Nice. Tricky
Wonderful selection and display of product
Wonderful place to shop great
Great place to shop.
Super clean, helpful, friendly staff
Deli with everything needed for a short notice adventure.
Large selection great customer service
Best produce and plant based foods around
It was very clean and no one was there.
Just a great store.
First time here.
Found everything I was looking for .and got out. In minutes.
New build first class
Clean and friendly store
Well laid out and lots of great options.
Rome by store is awesome everyone should check it out
Like the prices and the different foods.
Very clean and well organized.
Awesome new store
I can always find what I need.
Good food on the delli
It is nice and kleennice lay out
Too too high prices.
Very good fruit and vegetables
Very decent
Very nice
Love the new store
Glad their in Rome
Welcome addition to Rome
This is my FAVE Hannaford
Nice store!!
Clean and stocked!
Awesome store!
Very good experience
EXCELLENT IN EVERY WAY!!! 🎄🤶🏼🎅🏼
Beautiful store!
Clean, organized.
Employees were Superstars 🌟🌟
Love Shopping at Hannafords!!!
Nice
Always nice
Total reviews rating 4.7
199 Reviews for Hannaford 2023:
Review №1
2022-06-23In the two years that this store has been opened I have never walked in there and been disappointed. It is always clean. The produce is always fresh. I have never had a rude experience with any worker. We love the store so much we transferred our scripts over to them.
Review №2
2022-06-07We just moved here and we have chosen Hannaford as our local grocery store for the majority of our shopping needs. So far the experience has been amazing, new store kept very clean and tidy. Staff are super friendly and looking forward to shopping here more.
Review №3
2022-06-25Hannaford has high standards, unlike most stores. This will be my new go-to place! Thank you Mike, for helping me out with my bottles and cans!
Review №4
2022-05-01Always clean, fruits are nice and bright. Everytime Ive placed an order online for my grandmother they have been perfect and helpful.
Review №5
2022-06-18This store is beautiful . Its very clean . The shopping carts have no garbage in them . Very well stocked , all employees are busy preparing , working . Its just a little too expensive.
Review №6
2022-07-05Lately these stores are a joke. Went for 4 different meats they were out of 3.. People in meat department a rude and talk about you right in front of you..This one was in rome n.y...Talked to a store manager he didnt seem to care..This is the second Hannafords, guess its time to go back to Wegmans...
Review №7
2022-01-03Visited home after being away for years. This is new to me. But its fantastic! I shopped here a few times during my visit. Clean, well lit, associates seemed friendly enough (only talked to one). Excellent addition to Rome
Review №8
2020-09-17Brand new to Rome and is very well stocked with a great assortment of everything you will find in a larger Hannaford market. For me it is the right size and isnt a mile walk to the milk. They have a beautiful meat and deli department and a small flower selection of beautiful plants. Reasonably priced and even their brand products are very good. Staff are friendly and nice and they bag up your grocery for you. You will have to bag your own groceries if you bring in bags right now on account of the pandemic. Take advantage of the great coupons that they are currently mailing and save money on your entire purchase. Or use the extra coupon cash to buy a new plant. Hannaford carries many specialty products that most grocery stores no longer do.
Review №9
2022-02-13The Rome Hannafords is my favorite! So clean and organized and the staff are always extremely helpful and friendly. Produce, seafood and meats are fresh and some of the best!
Review №10
2022-02-24I love the Hannaford Supermarket in Rome NY ! Variety & amazing produce freshness ! Clean Store ! Sign up for their coupons & savings = rewards 👍