Harbor Freight Tools in Syracuse
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Syracuse, Onondaga County, New York, US
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Site: https://go.harborfreight.com/sto...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–6PM
Harbor Freight Tools in other cities:
Usually shopping is great, my 20% off coupon was expired, so the cashier said he had one, I was also using a $5 Harbor freight bucks earned from my credit card. After I finished shopping and left, I realized he never scanned 20% coupon, which would have saved me $8 on my purchase. Dont offer and then not produce.
Walked in today and noticed that they had a sign that said that maximum capacity was 25 people due to covid-19. With that being said I had no issues. As soon as I walk in I am a most always ways greeted and asked if they can help me find something. I said what I was looking for and they instantly directed me to what I was looking for and I was in and out in no time at all. Store is clean and always stocked. If they dont have what your looking for on the shelves most definitely ask if they have any in the back room and they usually do. I have never encountered them being out of anything I am looking to purchase. Harbor freight rocks!
Good place to go for inexpensive tools. Went here for one screwdrivers and small parts storage plastic boxes. Found what we needed but holy cow, the cashiers (two men) are slow! There were only a few people in front of us but we waited for about 15 minutes. We went again a few days later and a girl checked us out instead. She was quite the opposite, very fast and efficient.The shelves were also more spread out, most likely do to covid.
Good medium sized Harbor Freight. They have everything and the staff is helpful. Quality of tools is varied, from completely the same as a major tool brand to this thing might kill you. Read the reviews for particular tools before you go. If you have a short project, why would you spend more money on a tool you wont use again in the future?
My husband and his partner have an auto body shop, and they get all their supplies and tools here because the prices are great and the staff is so helpful and pleasant! Great place!! AND FYI, if you have your own business and do a lot of your shopping here, they set up an account and give you a discount! And everyone who is starting a business, or had one for years, knows that its great when you get to save a little bit on your business expenses!
Tools and pricing are great. Had a terribly unprofessional encounter with the manager and a cashier. I was told by the cashier to move out of the way because he was already dealing (not helping) with another customer. The manager then scolded me for not standing appropriately in line (there is no signage anywhere to indicate checkout protocol and the tape on the floor is barely noticeable and again, there is no indication the tape in the floor is for checking out). There were about six other people waiting to cash out and several others asked if another cashier was available to help ring out, to which the manager shouted across the room were all working and the rest of us are unloading the truck in the back. Be patient.. When I asked her if she could help ring customers out she again shouted What was that? In such a tone, it felt as though I was being scolded for even suggesting her lift a finger to help other paying customers.This is not the first time Ive had this type of interaction with a Harbor Freight employee. Friendly is not in their vocabulary and likely not in their training of new employees.
Great prices for off brand tools....just wish they would get new more items like Hilt-guns or possibly a dremel like tool. Other than that they are awesome, the store is always clean and organized. Most of all the staff is super friendly and always willing to help you locate what youre looking for to get the job done right without having to spend over your project budget.
I have shop there for so many years I was there when they opened up and they been threw so many managers but you know what It didnt change nothing they all friendly even the cashiers they are so nice if you forgot your add they will still give the selling price and they dont have something they will call the another store I did my Automotive garage with Harbor freight tools and they have life time warranty just bring it in and they will replace it with no problem and the year member ship it is will worth it I think they have a lot of respect for everyone that walks in that store. . thank you Rick young from long time shopper and life time membership
Always and interesting place to wander through. Some really good deals, but some of the tools seem cheaply made. But you have to expect that, given their pricing. That should not be taken as a criticism. Also theyre very good when you need to return things that dont work right
Ive been in here numerous times with my boyfriend, and he always finds great discounted tools here. He always finds what he was looking for. My only reason for giving it four stars rather than five is that its good to be aware that the quality standard here is lower than at say Home Depot for tools. That is all harbor freights, but its good to take note of! Friendly staff, very helpful if you ever needed it.
Mostly they have decent prices on the product sold in store but beware...not everything is worth the money. Its a lot like a dollar store. Do your homework and comparison shop. Same tools at other retailers carry a better brand at or below harbor frieghts price. They will price match but check warranties and reviews. Dont get me wrong, I love Harbor Frieght. They are my go to local tool store more many things. I just feel they need to be more competitive on certain items. Thank you for being a reliable and respectful place of business in our town.
Very Safety Oriented Staff! Krissy checked us out and is exremely on the ball! Knew where everything was we thought we needed. Her customer service skills didnt drop a beat when an older gentleman interrupted our transaction and just rudely took her attention away from me but she handled it with Grace and I told her she was a better person than I was!
Lots of selection and convenient.the quality of harbor freight products are mostly lower end and not made to last, but you get what you paid for.I’m saying 3 stars because the service is generally slow and confused at basic inquiries.Some staffing policies and product changes could really turn this establishment around(in my opinion)
Customer walking around in the store without mask or face protection.I asked a cashier to ask them to please ask customer to put a covering over their face. They said that their policy does not allow them to do so. I walked up to customer and asked them politely, they were very beligerent and asked me if I was a police officer.One employee told me I would have to leave if I spoke to him .
Was told by management to wear a mask. Politely informed them of my CCW status and that covering my face in a place of business while carrying would be a felony in NY. She just regurgitated the corporate BS...Wont ever shop there again. Their loss...Look forward to seeing their going out of business sale.
I go here when I need an inexpensive tool. If you buy a hand tool here it comes with a limited lifetime warranty so if it breaks bring it back. I dont buy power tools there since they dont carry the same warranty so I cant vouch for their usefulness. Dont go there without the coupon mailer or the coupon online for 20% off.
What a letdown when it comes to employees. I get it, no one wants to be working a low paying customer service job; that doesnt mean you cant at least try.I have watched an employee outright lie on several occasions to other potential customers. As well as countless times to me. I am not even in this place that often yet the lies and incorrect information are incredibly abundant.HF is known to have total junk when it comes to electrical/mechanical items. They are only good for things like impact bits or shovels, we all know this. This store goes a step further and deserves the 1 star.
I went to the store for towels when I cashed out they wanted exact change or I had to use a credit card due to change shortage and if I did not have a credit card I would have to round off at the higher amount .they have a lot of nerve to want to take my money and not give me anything in return .alot of stores understand the shortage but there signed say they would appreciate the the change but they are not forcing you to use a card.when did shopping become a chore .the government wants money to circulate bit the stores are making it difficult.
Great prices, always well stocked A great, large and clean Harbor Freight. Great deals in the clearance section and always well stocked shelves in every other department. Thier tool selection is fabulous and can spend hours lol, looking for things tou need:. Checkout is usually very quick and accurate. Staff is always friendly and courteous. Aisles are well lighted but can be a bit cramped if two carts trying to pass lol. All in all a great chain of stores and this is no exception. Signup for newsletter and get early offer deals. This location has great parking, well lighted and easy access ro two main roads.
I ordered my husband a tool box on October 14th for his birthday. I was told they get their truck on Sundays and Tuesdays and it would be in before then. I called Sunday and no tool box, called in again today and was told their truck wont be in until Thursday. I paid for this item already and keep getting the run around. His birthday is tomorrow and I dont even have his gift to give to him. I am extremely upset and displeased with this customer service.
I will NEVER buy fromt his place again!!!!! I ordered online and they charged me TWICE when clearly my order info said 1 qty each when I called for them to return the gift card TWO WEEKS ago, they said it would be back on my card with in 5-7 business days and still 2 weeks later I do NOT have it and then when I returned the second item to the store they refunded my card but yet still do NOT Have it on my acct So I called my bank and they told me that THIS PLACE has yet to send the release form to them so they can release MY OWN money back because of thier mess up!!!!!!! Awful customer service!!!! OH and I was on hold for 45 mins!!!!!!!!
I bought a sander never used it or anything I tried to return it they still took it back but the lady sat there and argued with me saying it was burnt out but it never had one scratch piece of dust of anything the woman said it smells burnt out but shes never sanded anything she said 🤦♂️
Woman cashier thought it was funny about getting your catalog every month when I didn’t want to provide a phone number and then I reluctantly provided it and kept telling me while having a smirk that I’m not signed up for a catalog. Really?? Thanks for making my day worse
Hatbor Freight SUCKS , They Sell Tools That Burn -out The First Time You Use Them. I Bought A Multi-Tool Because I Might Need It Sometime And I Had It Six Months And NEVER Used It. The First Time I Used It I Put A Grout Blade On It , It Ran For Maybe 5 Min Yhen Shut Down -------- I WANT A NEW TOOL OR I AM GOING TO VENT ALL MY FRUSTRATIONS OUT ON HARBOR FREIGHT PUBLICLY TO EVERY ONE THAT I KNOW THAT BUYS FROM HARBOR FREIGHT .YOUR POLICY JUST PROVES THAT YOU ALREADY KNOW THAT YOUR TOOLS SUCK , You Already Know That 90 Days After Someone Buys Something You Have No Obligation To Replace It. I Am Very Sorry To Say ALL My Air And Electric Tools Are From Harbor Freight BUT NO MORE I Will Pay For Quality NOT SOMETHING THAT BURNS OUT THE FIRST TIME I USE IT............ NO QUALITY , NO CUSTOMER SERVICE , Just A All Around Rip-Off Of A Company Feel Free To Get Back To Me I Will Give You A Chance To Redeam Your Tools But If You Do Not Get Back To Me Within 5 Days I Am Going BALLS TO THE WALL > Watch For The Coming Reviews............
Total reviews rating 4.4
199 Reviews for Harbor Freight Tools 2023:
Review №1
2022-03-22They typically have what you need and for cheap. I wouldn’t expect it to last FOREVER like a name brand tool. However their tools get the job done and they are average quality. I recommended if you don’t wanna spend 5 grand on a snap on tool truck. Helpful service and staff too.
Review №2
2021-12-12I shop there so much that every employee knows me including the manager off the store.you can not find a better priced tool store and accessories. If you buy their warranty (Based on purchase price you can buy a 1 or 2 year warranty and bring the item back with no questions. I bought my compressor there today for a gift the warranty was $8 dollars for one year. I used it to make sure it worked great All employees are helpful and knowledgeable. 5 Stars plus
Review №3
2022-01-25I always Harbor Freight for my favorite purchases! Best store ever. Love their tools and lighting! Never am disappointed, always walk out with more than I intended.
Review №4
2022-06-10I go here when I need a tool I dont use everyday. I dont mind spending money on tools but when it is one I dont use alot I go here.
Review №5
2022-01-15Love your store , I like to just walk around and look at tools . Had all the compressor parts i needed to make repair .
Review №6
2021-06-08The quality of the tools are always getting better. Great place to save hundreds compared to big name brands.
Review №7
2021-09-14It feels like theyre trying to find their place in the world and havent quite decided whether to be cheap or good.Some of their tools are every bit as good as the expensive brand names, while other hardly survive a single use, and still others like the snap ring pliers dont fit quite right.This isnt specific to this location, but all Harbor Freights.Also I was quite disappointed that I bought a quite excellent vacuum cleaner there and they recently discontinued the filter bags for it. It appears to be non-standard so now I have a perfectly good unusable vacuum cleaner.
Review №8
2022-03-22A quick go to place for just about anything you need . Great , helpful staff , perfect location. !
Review №9
2021-11-12I used to like this store but the last time i bought something here a trickle charger it didnt work right outa the box. Not surprising it happens alot with these chinese tools.My problem was when i took it back. I didnt want another one im putting it on my car for the winter and i want it to work all winter. Well the guy at the register says theres gona be a restocking fee if i dont take a replacement. HUH!!! you sell me a defective tool that should not be resold and you want me to pay a restocking fee. No Way!!!! Im done shopping here.
Review №10
2022-06-30Harbor Freight has a lot of great value tools!