Delivery
Yes
Heartland Bagels in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
In-store shopping
Yes
Takeaway
Yes
Dine-in
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Dining options
Breakfast
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 718-761-4289
Site: https://heartlandbagelsny.com/
Site: https://heartlandbagelsny.com/
Opening hours
- Monday:6AM–7PM
- Tuesday:6AM–7PM
- Wednesday:6AM–7PM
- Thursday:6AM–7PM
- Friday:6AM–7PM
- Saturday:6AM–6PM
- Sunday:6AM–3PM
Comments (199)
Always am amazing bagel here. The service staff is friendly and they have a ton of options. Surprisingly, their coffee is really good too.I have not tried their baked goods and cookies yet, but who needs to when your bagels are this good.It can get very crowded and the store itself is tiny so go early or go late, or be lucky!
Best bagels in the World. I tried bagels from various delis in Jersey and Manhattan and I’m sorry but these are the best bagels I’ve ever had in my life. You don’t even need cream cheese, it’s that good on it’s own. I’m sad we sold our condo on the island :(And the staff were very friendly with smiles on too, couldn’t have been happier.
I have been a customer of Heartland Bagels for at least 20 years. The girl behind the counter was beyond rude with such major attitude ! I ordered a dozen bagels and asked for a toasted bagel scooped out. She chatted with someone behind the counter and came back to me saying “we don’t do that and there would be an up charge to scoop it”. When I told her it has been done before here, she chose to give attitude and basically ignore my conversation. Btw it was an off hour and they were not busy. Seems like other reviews are similar with poor customer service. Where are the owners and do they care about their customers???
Heartland Bagels is the place to get the bagels. Go there and enjoy great food at a great price in a few Minute! And when they work so quick all that left for me is to start another morning with their delicious food. ✅
NOT FOR MEAT LOVERS!!!! I was in area and hungry but reviews seemed great but I should have read them before going. Seemed mixed either very great or low. So my score was low cause I go there and not much of availabilty to a menu. No meat whatsoever. When asked kind of cheeses I asked for one they mentioned but then still tell me dont have it...what is the point of telling me types of cheese if not available. Place seems cramped. Have shelves along the small store. Minimum of $5 if using a card which I found out from person who took my order. Frustrated I just said give me a tea to put me over the cap of usage. Cause was so cramped was hard for me to go near register to see some hand written sign in small letters about debit card or credit card. No idea if food is good cause was able to get sandwich for other person I was with. They said it was just fine but had better. Everyone has different taste.
Silive said best bagel , i was not impressed
Bagels are delicious, but customer service is very poor. The girl taking the orders has a nasty attitude and should not treat customers the way she does.Note to owner: I understand it might be cheap labor, but from a business perspective, it will hurt you in the long run.
Drove 800 miles from South Carolina to get my salesperson of the month at my store a dozen bagels.
Ive been a customer of heartland bagels since it opened, many many years ago. Always raved about quality and service..WELL THATS GONE.. STAFF, ESPECIALLY YOUNG GIRL, who was obviously either oblivious or just down right Rude. Quality has also deteriorated.. Good Bye old reliable Friend. Will be seeking other options
Went here a few years back while visiting family my uncle sent me to get bagels one morning and i was in there every morning for the week i was there .I live in Orlando Florida and miss the bagels and there cookies, took alot back with me on the train ride. omg i wish you would shipped .I would buy..miss real food. Love u guys .
Best. Bagels. Ever.Three and a half years ago we moved to a condo about a mile away from these bagels. We soon discovered Heartland bagels and now we know what bagels are supposed to taste like. We’ve tried every kind they make. They’re all fantastic. Great crust. Soft delicious insides. My personal faves are sesame and cinnamon raisin. Husband loves the everything bagels. They also have a variety of cream cheeses, and lovely lox, cookies and chocolate babka and more.We bring them to relatives in San Diego and Newport RI and anywhere else where they can’t get real New York bagels. Company at our place get bagels and lox for breakfast and go home with bags full of their faves. We’re moving to Philly soon - What will Xmas morning be without Heartland Bagels? 😢Sunday mornings there can be looong lines, but I promise you it’s worth it.Have to admit I’ve never tried the coffee - it’s all about the bagels!
Best bagels in Staten Island, with amazing cookies and kosher baked goods. Love their mandel bread.
Moved away from S.I years ago, Googled best bagels on S.I and was not disappointed! This will be on my list if must haves every time I come home!!
I love going to this bagel shop and bakery. They have a good selection and, most importantly, their staff are attentive and fun to interact with. It is a little cramped inside, especially when there is a crowd growing. Their baked goods, which are delicious, are also of a wide variety. Though I am not Jewish, it is worth noting that they have Kosher-friendly options for those who observe.Note: $5.00 minimum for credit cards.My Go-To: Medium coffee with cream and sugar; everything bagel toasted with scallion cream cheese.
Probably the top Bagel shop on the island. Friendly service. Reasonable prices. Great creamcheese spreads. Their Italian cookies are delicious! However, I grabbed one prepackaged plate that the cookies seemed like they had been sitting on the shelf for over a week.
The best bagels anywhere in the world! They are soft, fresh and tasty! The tuna salad is one of the most flavorful Ive ever had. They have unique bagels, like french toast bagel or a fruity pebbles cereal bagel. Also, their bakery stuff is out of control tasty. Try the rainbiw cookie donut!
The bagels have gotten smaller and they taste different. Also the customer service isnt the friendliest. At this point Ill be getting my bagels elsewhere. This place isnt worth the $
The good- Best bagels on the island hands down, good bakery items also. Not a native to SI but lived here a bit, I’ve been to your bagel depot and not just bagels , this place just has better quality stuff. If you got a sweet tooth get French toast bagel or cinnamon raisin with raisin walnut spread (to die for).The bad- they have very solid but limited cream cheese selection, not much creative stuff. They need to up their coffee game , like a lot, cause right now it’s a minus star. FINALLY the hardest part to deal with here is that the line is always out the door (price you pay for good bagels I suppose). Worth it.
Heartland bagels good place very neat clean prices are okay food wise is pretty good Ill go over there every once in awhile for a bagel with cream cheese bagel is very fresh and soft workers are pretty good except for some people say they need to pay more attention which is true other than it its a great place to go to and check it out for bagels breakfast and as far as hot food if you wanted hot you have to get it before 1:00 because then they shut off their cooking area so dont ask for hot food after 1:00 you have to do it before that time
Make sure you check your order before you leave they mess everything up.
We have been going to this store for many, many years. We were never disappointed. HOWEVER, that has all changed. The challahs for Rosh Hashanah were stale. There were hardly any raisins in the raisin challah and the plain got molded on the bottom after 3 days. Not to mention they were considerably smaller and pricier then usual. Not a way to keep customers!!
Service is a bit slow and weird, they are very friendly, but seem impatient taking the order (caring if I want salt & pepper, but no time to care how done I want my egg).All in all a very nice and small establishment, serving good food, interesting pastries and a pleasure to have as a local option.I wish I had one even closer to home on the way to work - I would get my daily breakfast and lunch there every day if I could.Please add some real coffee (espresso based) options!
Edited: I had to drop this down to one star and id go 0 if possible. Everything below is still true. The reason Im lowering to the lowest possible rating is because of the regularity of getting orders wrong. I understand no place is perfect but this place just cannot get it together. 3 out of the last 4 orders of mine were all wrong in some way. How can I in any good conscious give any sort of positive rating when they cant even do the bare minimum and give me what i paid for greater than half time. The manager/owner needs to really wake up and start paying attention to whats going. Nostalgia can only keep a business running so long.Bagels are usually good here although very inconsistent. The big problem with this place is that the employees cannot get orders right. Its shocking how often this place gets orders wrong. Sometimes its something as simple as not toasting the bagel or sometimes they even use the wrong bagel, or they even make the wrong kind of eggs. Its disappointing to get home and see your order is wrong. Since its only a cheap breakfast sandwich, its not worth it to go back and have it fixed. This should be even scarier for the owner since theres no data to monitor the quality of the stores output.
Pretty sure I got food poisoning from this place. Ordered a poppy seed bagel with cream cheese and lox. Ive been having diarrhea like crazy and the nausea?? forget about it.
This place is great but if they had some non dairy options it would be even better like non dairy cream or butter and non dairy cheese
Great variety of bagels and cookies. You can pre order for pick up the next day.
The last two times my wife went to Heartland Bagels she was treated like garbage. Due to COVID they have people waiting outside the store so they have to come to the door to let you in. They get so angry while doing this and just speak to customers in a very disrespectful manner. Sad to say I am done with this establishment.
Amazing bagels, the service is excellent, the tuna salad is the best i have ever had, me and my family have been coming here for years and we will keep coming
Just went in and got a small flat bagel.Got home and tried to bite it and almost broke my tooth. It was so hard n impossible to chew.It was $4 and change for a small flat bagel with veg cream cheese. Definitely an over priced bagel... Had to throw it out.
Been going here for a while now and i always get their sugar free turnovers cause it’s amazing but this young girl with an attitude grab it with just a wax paper and no glove , since there’s a virus i think they should have better safety and smarter decisions, i normally don’t do this but i felt like it was necessary and they should do something about wearing gloves at all times!
The worst bagels in Staten Island I buy onion bagel there they’re pure white with three pieces of onion on it very uncooked raw bagels
This establishment is a joke and the owner has an extra 5,000 people voting for this place? I bought a flat bagel and it was hard like a rock. The best bagels are Mikeys Bagels in Tottenville.
Got there in the afternoon. There were about 6 people working. Noone even said a word to me for about 5 mins. Looked like they were going to close soon. Many people came in after me and then the staff seemed to get back to work. The bagels were good but staff...meh.
This is one of my favorite places to go for bagels, bialys, rolls and omg the rainbow donuts are amazing there donuts are chuck full of jelly or cream. The bagels are just as good as any bagel i use to love from Brooklyn. In fact better. They also sell low carb bagels my favorite is the low csrb everything bagel.
The best Bagels on the island and my wife and I love there French toast bagels awesome 👍
I am new to Staten Island and was recommended this place from a local. They did not disappoint. Customer service was top notch and a certain employee showed her patriotism in a very tasteful way. Thank you Heartland Bagels!
Hands down My Favorite Bagel Spot on Staten Island. Their bagels are the softest most flavorful Bagels Ive ever had. My ultimate favorite is an egg bagel with eggs, cheese, saltpepperketchup on it.
Went inside on Friday at 4 PM with one customer being waited on. Had to wait 8 minutes because the other girl was too busy counting tips. It was too much for her to put it a side for a moment. Good service
Great bagels , been going here for 30 years. Only issue is the bagels keep getting smaller as time goes on.
Keep hearing rave reviews about this place but unable to order. They dont take order if its the Holiday. This is the 2nd time this has happened when trying to order a dozen bagels for meetings. When giving this information theyre curt, and short and unapologetic. They dont offer solutions and just tell you to take your chance coming in.
Horrible came in for blt at 2 they tell me know more bacon today when they close at 3 they said they shut off the grill lol lol why stay open
I only get the tuna fish on whole wheat bagel toasted like 3 times a week. Love it! Coffee is a bit watered down, but ok.
Best bagel in Staten island. bought a few different types of bagels, spreads from them and they were all good.
Good bagels, but unfortunately they dont make breakfast sandwiches.
We stopped here for breakfast on our way to an event. Its Kosher so no meat products. They do sell Italian cookies. The coffee was okay. Service was fast. Plenty of parking.
Best bagels on the island!
I had a tuna bagle, first and only thing I ate today. I have been throwing up and running to the bathroom ever since. The tuna was bad, I can still feel in after 8 hours.Stay away from the tuna!!!
One of the best places to get fresh bagels on the island if you dont mind waiting on line.
Great bagles. Kosher, good baked goods. I find it a reliable place.
I just love this place very friendly everything is always fresh the smell or the bagels makes you wanna get one of each I totally recommend it ♥️
To all of the wonderful people who own and work this establishment, someone just posted your incredibly generous offer of support to 1st responders on FB. Appreciated more than you know! Humanity in any form is in very short supply these days. Thank you for showing yours!
Fresh and delicious!Kosher deli.The grill closes at 1pm, so hurry up to get your scrambled eggs sandwich!
Quick service, clean, and simple menu. Just what you need to get a quick fresh breakfast. Foods and baked goods are always fresh. Staff is kind.
The bagels are the best. Service is so so. The staff working are busy chatting and dont focus on what you ask for.
Good bagel but buy early they taste better, not after 3pm
I love this store. The quality and variety of goods cant be compared. Best ravioli in NY too!
The lady gave me so much attitude because I was deciding what to order. Then she went in the corner and started talking to another worker and pretty sure she was bad-mouthing. Extremely unprofessional
THE BEST. Authentic NY style bagels and black and white cookies. Many options available.
Friendly staff and reasonable prices. Its busy for a reason because the bagels are good. Lots of parking and glad that some staff know you by name.
Perhaps they should not be handling cash and preparing your food at the same time without wearing or even changing gloves. This was disgusting before Covid now it’s just criminal
Cheapest bagel store on island they will literally put the cheapest amount of cream cheese/butter etc. To save momey...i guess. They either get the order wrong or do that, oh and the prices went up. NEVER going back.
Great bagels and sweets. Crumb cake is A+++ Favorite Saturday morning stop.
My favorite to go to for a great tasting bagel. Kosher tuna is the best served.
Staten Island staple. High quality bagels (but small) and there jelly doughnuts they serve on weekends and holidays are outstanding.
Been coming here for 30 years and can easily say they have the best bagels on the island.
Absolutely one of the best sesame bagel with lox that Ive had in my life. Try their special cream cheeses such as the oreo cream cheese.
Bagel was ok nothing special,store had a nice assortment of bakery cookies service was ok the lady who help me was not a peoples person was not nice as i explained to her she got my order wrong .
Good bagels. Kosher pastries available if you need them for friends homes.
Great tasting bagels and cream cheese. No meats available since its kosher.
Heartland Bagels were the best.... today, they were small, hard and hardly any seasoning... VERY DISAPPOINTING
Always great bagels, fresh and so good!
The bagels are very good. I stop here every time Im in Staten island
Best bagels on the island. Kosher though, so dont come here looking for meat other than tuna and salmon.
Love this place for their white fish bagels and rugelach and rainbow cookies!
Excellent bagels but the spreads are not great
Food/drink*Everything bagel with cream cheese - good
Best bagels on Staten Island!
The best
Excellent bagels and other baked goods. Quality products. Very well regarded in the community.
Been around awhile...need to figure out a better way to place orders ..it is like a Turkish Bizzare on Sunday morning.. everyone yelling orders at same time ..but everything is fresh and good!
Always good service throughout the day. Excellent coffee, I just purchase Egg Challah Bread it was so fresh
Great bagel place on the island so far. Also the customer service is exceptional.
Would give 5 stars but everything bagel doesnt have everything on it. Great tasting bagels though!
My favorite bagel shop on Staten Island! The best tuna ever!
Excellent bagels. Voted by the Staten Island advance as the best bagels on Staten Island.
Bagels are so fresh. Long lines on Saturday morning but worth the wait.
Great bagels tuna salad is delicious...
Fantastic bagels.Cooked right, with the perfect consistency and the bubbly skin.The best 👍🥯
Asked for a bacon egg and cheese and was told they dont sell bacon or ham. A bacon egg and cheese is like a staple in NYC. I have no reason to return now.
Best bagels in New springville/Heartland village... no doubt.... get rdy for a line ;)
They have awesome bagels, donuts, crumb cakes & cookies.
They have some hard to find bagels and services is good. Staff is pleasant and quick.
Great bagels and nice crew. Love the tuna salad on a onion bagel.
Best bagels I tasted. The coffee is great too.
Amazing bagels. About best on island. Best place for kosher foods.
I was a bagel Baker years ago and these are some of the best Bagels around.
Love the bagels. Great coffee. I visit there every morning
Who the hell shuts off the grill at 12pm?! So I guess if you want lunch dont even come here. First time coming here and my last.
ALL BECAUSE SOMEONE WAS RUDE TO YOU DOESNT MEAN ITS A BAD SPOT SMH. WHY SHOULD THE OWNER TAKE A HIT BECAUSE YOU WERENT INTO THE LADY WORKING THERE LOOSER
Great bagels and delicious chocolate mandel bread and rugelah.
Old school bagel shop. Dont look for bacon here. They dont sell it.
Great bagel shop service could be faster, but overall great place and food
Great bagels, and donuts (only on the weekend I think?)
Food is good, when they get the order correct
Good place, quick service. A good first NY bagel experience.
Excellent bagels,friendly and awesome tuna fish
Best Bagels in Staten Island !!!! Always fresh and never a problem....
Been looking for bialeys and I found them here. Great and fresh!
Still one of the best and friendliest places to get a bagel and some jewish pastries to!
Delicious bagels and even more delicious rainbow cookie donut!
Doesnt serve bacon or sausage with sandwiches.Slowest service you have ever seen.Need to remove that old guy from behind the counter.
Very nice bagel and asst cream cheese platter
Good bakery items such as cookies and pastries as well as the bagels
Really excellent bagels and cookie selections!
You like a quick snack on the go?!? Then this place is for you with a friendly atmosphere and quick service.
Great bagels and very pleasant people!
Great bagels. my favorite on the island
These are the best bagels on staten Island.
AwesomeDon’t ask for a Bacon Egg and cheese.It’s Kosher
Pricey when cream cheese $1.25 is more than bagel $1.00
Excellent bagels and theyre hiring.
One of the best bagel shops on the island
Best bagels in NYC hands down
Best bagels on Staten island.
Best bagels in staten island
Best bagels on staten island
Busy place means fresh food all the time
Best bagels on island
Best bagel store on Staten Island
Best bagels in staten island
Best bagles in New York City.
Best bagels in Staten island
Best bagels on Staten island
Best bagels on Staten Island
Best bagels in the island
The food tasted and smelled like industrial exterminator spray
Best bagels on Staten Island
Best bagels on the island.
I love bagels
Best bagle on staten island
Best bagel on the island
The best bagels on the island
Best bagels in town.
Love the bagels in Heartland Village
Delicious bagels & amazing staff
Bad service owner was very rude dont go here
Delicious tuna salad....
Awesome bagels, fast service.
Best.effin bagels
Best bagels on the island
Best bagels on island
Best bagels in the Island
Best Bagels on Staten Island
The best bagals in the island
Great tasting bagels
Fresh bagels always
The GOAT of bagels on the island!
Delicious fresh bagels...
LOVE, LOVE, LOVE their bagels!!!
The best bagels ever
French toast bagels are ADDICTING!!
Best bagels on the island!!!!!
Great bagels and service
Best Bagel 🥯
Love there bagels
Great.
The best on staten island
Yummy.
Great bagels
Bagels are magical
Best brownies ever
Delicious, fresh bagels
Best food in nyc
Ok
Its just okay.
Excellent
Best bagels.
Great bagels
Best bagels
Bagels . Pretty good
Delicious
Always the Best
Delicious bagels.
Great bagels
Best bagels
Very disappointed.
Great bagels
Delicious bagels
Called to ask if they had gluten free bagels. They picked up the phone, immediately answered “No!” and slammed the phone before I could ask another question. Now I remember why I would rather drive into Brooklyn to get Bagels.
Total reviews rating 4.3
199 Reviews for Heartland Bagels 2023:
Review №1
2022-02-08I dont understand how someone can cut a bagel in half and not notice a used band aid baked into the bagel. please double check you bagels before taking a bite, who know what else you will find.
Review №2
2022-04-15Took 20 mins of waiting in line for an egg and cheese. Easily the worst sandwich Ive ever had. The roll was like toast, it was so stale.
Review №3
2022-07-05Freshly baked bagels. Nice variety. Also have low carb bagels and even gluten free.
Review №4
2022-01-18I have been coming here for years. The customer service has never been great. I don’t always get what I order. The price of a bagel with cream cheese changes depending on who is at the register. There are usually teenagers working. Today the staff was exceptionally rude. I ordered my bagels toasted dark. I had to wait over 35 minutes. People that came after me were helped. I was told that because I wanted my bagels toasted dark I would have to wait. I was surprised at how rude the staff was. I will never order here again.
Review №5
2022-03-10When I approached the cashier to pick up my to-go order (that was already paid for) she told me that I had to wait on line to pick up my to-go order. There were about 7 people waiting to place an order while my order was sitting right behind her getting cold. Three other employees walked behind the cashier and no one offered to assist me while my order was sitting on the back counter.
Review №6
2021-09-24Best bagels on the island, best rugala also,... a must stop for me when Im in S.I.
Review №7
2021-09-12Consistently best bagels on Staten Island. Long lines at peak times but they are usually well staffed and efficient. Well operated neighborhood bagel store. Kosher.
Review №8
2021-04-19Great food but every single time I tell them what I want I get home and something is wrong. Just now I spent $30 in there ordered a TOASTED bagel with cc and freak LOx. The bagel is cold and hard and not toasted! Very disappointed. Last time I asked for cc and fresh lox and got lox spread. I also asked for my bagel to be toasted and again wasn’t toasted. But the food is very good. The girls at the counter need to pay attention better.
Review №9
2020-10-21I usually don’t leave reviews, but I’m torn with Heartland Bagels and been going since I was a kid. I just moved back to the area and was excited to have this store be my main bagel place again. What happened....the customer service is atrocious, the girls behind the counter give attitude to every customer that comes in. They are either too busy chatting in the corner with each other or talk back to customers. I even brought my friend out of town to give them a first impression and they were giving her a hard time. Your second location in Rossville is way better on the customer service front. Please look at the recent reviews and address this, it’s not just me. Otherwise, bagels are good.
Review №10
2020-12-19Randomly stopped by to get a bagel for lunch. The bagels were fresh and delicious. The tuna was really good, a classic tuna salad. Two thumbs up for this place. You are doing a great job!