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Phone: +1 347-454-7507
Site: https://www.helmsbros.com/service/
Opening hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–1PM
  • Sunday:Closed
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Total reviews rating 4.1

199 Reviews for Helms Bros. Service 2023:

Review №1


I come here to service my E-class and I recently got a Gle suv for my wife and kids , I brought the car to get looked at and go over something’s , my service adviser Evangelos Tsourapis went above and beyond like always ! Service was done in like 3 days and came back to see the car clean and ready to go ! Thanks 🙏

Review №2


All hands down Allan is the best he is very professional ,his advise is genuine he is a very patient and understanding guy

Review №3


Been coming to Helms to service my cars for 20 years now, and for past few years Angelo he is been doing Awesome job. I wish people making appointments on the phone write things down because they never have record of making an appointments.

Review №4


The website advertises a no appointment needed 60 minute express service. This includes A service in addition to a host of other standard services. It notes 90 minutes for B service, which is what I brought mine in for. Initially I was told it would take 2-3 hours. I let my service manager, Alan, know that is not what was advertised. I will give Alan credit for getting my vehicle through reasonably quickly. So kudos for Alan for caring enough. All of this said, I would recommend making an appointment if you are on a tighter timeline.

Review №5


Service is good could be better so confusing upper level and 1st floor parking lot and u gotta go in from toyota parking how people find this place lol

Review №6


Neat & clean place to wait.Small cabin for toddlers to play & a place for your small pet. Tv,magazines & newspaper to keep you busy. A media room to access your emails etc... Free Wi-Fi MB brand accessories to shop,few new models on display and of course counter full with apples & bananas,bars,tea ,coffee,juices & water bottle. E n j o y

Review №7


This place really saucks I made an appointment and they canceled on me I am trying to make another appointment but never could get to talk to a service representative bs

Review №8


I have been trying to get my car serviced for 2 weeks !! the back and forth between my extended warranty service and my Mercedes service representative has,been endless leaving me without my car repaired..one blamesthe other and meanwhile l am without transportation that l need to get to work. and on top of it l cant get straight answers. totally disgusted at this point ..both might have just lost a client

Review №9


Always very helpful and patient. In and out like a breeze never chaotic.

Review №10


Jackie Wong is awesome. Owns customers issue and tries his best to provide the best solutions and services.

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