Helsetec in East Elmhurst

Review №1

2020-07-03

They came in surveyed my needs put a comprehensive proposal together and presented it when they said they would. Started job on time and proceeded and maintained the schedule they provided, very professional and a quality job. They were clean, efficient and professional throughout the whole job. I would highly recommend their services.

Review №2

2020-12-22

We were doing a new construction job when this company approached us to install 4K cameras as well as a 4k NVR system. It seemed like they did a nice job in installing the cameras so we paid them right away. After inspecting the cameras more closely we realized they were 2mp cameras. No where on the packaging did it say the resolution but after googling the model number of the cameras we found out they were 2mp. They promised on the contract that they will provide with 4k cameras. After confronting him about the discrepancy he said we got what was on the contract, which wasn’t true. They agreed to take back the cameras and replace them with 4K cameras. After ordering the 4k cameras, they said it was not compatible with there junction box, so i proceeded to order junction boxes. Now after messaging them to install the cameras and take back there’s they said it’s passed there 30 day return policy. We messaged them within the 30 days and they never replied back. They kept prolonging the process so that they won’t have to fix there mistake. Kept making lies that I didn’t contact them when I have clear evidence that I did via text. Spent almost $2000 on there camera installation for 2mp camera and spent another $2000 on 4k camera system which they didn’t install. Currently we have 5 cameras installed and one camera already isnt working. You can buy there cameras and NVR system for half the price on ebay. Trust me I searched the model number, and they charged us $100 for each camera. They have agreed fo fix the cameras after we placed a review online which they did, but only a few weeks later they stopped working again. We tried calling them to have the issue resolved but they have stopped picking up the phone on us after numerous attempts. Don’t trust Yesid or Wilson, they will make promises and not keep there word. Always get references before hiring anyone and always triple inspect what you get or you might get burned like we did!

Review №3

2020-06-22

Helsetec does an excellent job with professional service and high quality products, customer service is phenomenal, it is worth acquiring their services, I recommend 100%!!!

Review №4

2020-06-05

Good service, they full filled their work, I really recommend it.

Review №5

2020-06-12

Nice service