Henn na Hotel New York in New York

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Total reviews rating

84 Reviews for Henn na Hotel New York 2023:

Review №1

2022-05-01

Exceptional service and friendly staff from the front desk to housekeeping to maintenance, during the day and at night! Super clean rooms, amazing bathrooms, and very comfortable beds. I highly recommend Henn Na Hotel for those reasons alone, however the real gems are the staff. Thank you Rachel, Jennifer, Gladys, Juan, Suki, Evelyn, David, and Joseph (security) for your assistance and good vibes during our stay. Front desk staff went above and beyond. My friends and I really enjoyed staying here and will definitely return.

Review №2

2022-04-03

Pros. Nice simple clean looking room. Our pillows and beds are perfect. The layout, lighting and switches are conveniently located. Love the Japanese toilet. The front lobby and staffs are nice.Cons. Toilet had a sour smell. Hand soap was empty and ask for some but did not arrive until the next day. Only provided 2 towels even though 3 was registered. Hair blower is dead. The AC/heater unit is so loud and woke me up every time it starts and stops.

Review №3

2022-01-05

This hotel was great - clean, quiet, well located. We enjoyed being greeted by the Dino every time we entered. We were able to walk to shows on Broadway and to Madison Square Garden which was very convenient. My husband almost left me for the toilet, which is warmed and does supernatural things. Plus there is a self steaming closet. Thumbs up!

Review №4

2022-01-09

This is a beautiful, clean, and cozy hotel thats conveniently located near cafes, restaurants, and the subway. We were a family of 6. We loved the heated toilet seats and the beds were plush and comfortable. The only issue we had was there was no tea or coffee provided in the rooms. Thankfully they accommodated us and gave us a tea kettle. Highly recommend this hotel!

Review №5

2022-05-16

Our room was quiet. On a Saturday. I’ve never had that happen in a NYC hotel. The bed was comfortable. The whole hotel was clean. Dinner at the Japanese restaurant downstairs was affordable and delicious. We walked to MSG in less than 5 minutes, and the bagel place next door was an easy and yummy breakfast. Worth every penny!

Review №6

2022-05-08

Overall a fine hotel. Cute... clean... and pleasant staff.But the rooms dont include a coffeemaker which is a staple of every hotel and even motel 👎🏻Another reason for 3 stars instead of 5 is the email confirmation says to let them know if youre celebrating anything and how can they make your special occasion memorable. I called to ask for champagne waiting in the room for our arrival and they said they dont provide that kind of service 👎🏻

Review №7

2022-04-13

We had an amazing stay at the Henn na Hotel! The beds were comfortable, and the room was very quiet. The front desk staff were friendly and helpful. We needed extra towels, more soap, and extra slippers. They were quick and very accommodating.The location is perfect! It’s close to the Penn Station and Harold Square Subway stations, and in walking distance to many great shops!Overall, this hotel was a great value!

Review №8

2022-01-26

Great hotel! Very clean, good location if you need something in midtown, and really great service. They will hold your bags for you before and after checkout. They also let us check in early for free because the room was ready. Also heated toilet seat!

Review №9

2022-04-10

I had just moved to New York and needed a place until I sorted out everything so ended up being in the hotel for a month. Can honestly say you won’t get a better deal in the city than this place. The staff from the front desk to the housekeeping crew are lovely, location is fantastic and close to various subway stops and Times Square.Hotel doesn’t have a gym but they give you access to a 24/7 planet fitness across the street. Added bonus is being right next to one and of NY’s better bagel spots.I was sad to leave but the hotel was an integral reason why I had such an easy and warm time integrating into the city !

Review №10

2022-02-03

This was a nice. pretty inexpensive hotel in midtown. There were not to many amenities, but the bed was super comfortable! The only negative of our stay was that the body wash dispensor was empty in the shower, but that wasnt too big of a deal. If you want a nice room, for a nice price, with a comfortable bed, pretty close to time square, and not much else this could be a great fit. We would deffinatly stay again.