Herald Square Dental & The Denture Center in New York

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Phone: +1 212-689-0024
Site: https://www.heraldsquarecosmetic...
Opening hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:9AM–4PM
  • Sunday:Closed
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Total reviews rating 4.8

142 Reviews for Herald Square Dental & The Denture Center 2023:

Review №1

2022-09-15

If you are skeptical all the 5 stars are real. Best place to go to for dental work. Staff are super friendly, professional & very knowledgable. Office is extremely clean.I went in for a tooth extraction in tears and I left smiling. It was a walk in the park. Dr. Yam sets the tone for the patient by being so cool, calm, & collected.Last but not least is Amer. He is a nice addition to Herald Square Dental. His bedside manners are on point & he explains everything in detail for the patient..

Review №2

2022-05-18

I had extensive work and walked out with a new smile and feeling like a million dollars, especially as I was treated with such care and attention . I felt I was the one main and only concerned for Dr. Pasch ( which is impossible as he is extremely busy), but that is how I felt. Not to mention the caring manners of the staff, from all levels. I will sure recommend Herald Square Dental to friends and family due to excellent and highly qualified services and, above all, the attentive professionals that really make a difference!I am a happy and satisfied customer.

Review №3

2022-05-11

Went here for a total of 4 appointments. For my first appointment came with a dentist covered by my insurance. This dentist left the practice, and I wasnt notified. Then they assigned me to a different dentist that is apparently a Premier dentist for my next two visits. Wasnt alerted to the fact that he was a premier dentist and wasnt initially billed or alerted to any sort of balance after the first visit with this new dentist (who I saw for 2 seconds). Just had my 6 month cleaning and suddenly I was charged for not just this visit but my previous visit and finally told this dentist is not covered by my insurance to the full level. I didnt hate my actual experiences while having my teeth checked/cleaned at this place but this whole premier practice thing is a joke as I did not experience anything better than the previous dentists Ive had in my life, if anything the experience was slightly below that of other dental practices Ive been to. Its also absurd to not notify a patient of these changes and then charge them for it. Paid my bill and will be selecting a different dental practice for the future.

Review №4

2021-03-31

You will be pleasantly satisfied after visiting this dental office! I give them 5 stars, and without a doubt, I want to thank you for such an amazing experience! When you are at Herald Square Dental, you know that you are in the right hands! To begin with, the decoration of the office from the elevator area to the operatories is impressive! Organized clean operatories, beautiful décor around the office bring you to a relaxing state. Dr. Pasch and the staff are so attentive, caring, and knowledgeable! They listen to your concerns and provide excellent dental care. I have been a patient here since 2016, and so far, my experience has been outstanding! Even though there are so many restrictions with COVID-19, this office stays on top of the social distancing requirements. The staff follows all the precautions that help minimize the viruss spread. The air filtration system was engineered specifically considering the office space and that the dental office has a dental laboratory on the premises. The office employees wear all the necessary PPE. During the procedures, they use external high-volume suction devices that help reduce any aerosol particulate generated. With all mentioned above, I do feel safe coming here. Overall, my experience has been satisfying. I strongly recommend you visit Herald Square Dental & The Denture Center and receive excellent dental care! They are undoubtedly trustworthy! And definitely check out these pictures below :)

Review №5

2022-09-07

Ive been here 3 or 4 times over approximately 5 years and very relieved Ive found this office. They are almost the only business in the City that creates and repairs dentures onsite - with same-day service. They are also great about fitting in emergency appointments. The results and the service have always been wonderful, and the pricing has been reasonable. Ive seen Dr. Ian Pasch and also Dr. Arthur Yam - recommend both. Another plus - theyre right by Penn Station - easy to reach.

Review №6

2022-08-24

I have to say, I am so very happy with Herald Square Dental.Dr. Yam and his Dental Assistant Amir, are simply the best, the perfect team for those who fear the Dentist and want to care of their teeth.They both truly care about the patient and take that extra effort to make your visit comfortable and as painless.as possible. Dr. Yam and Amir are a fabulous team.Amir helped with insurance issues, along with his front office team, and made it possible to help me get my work completed. That extra care and friendly ambiance. makes me look forward to my next visit.I highly recommend Herald Square Dental, and can honestly say, u will not regret it. It is the best experience at the dentist office that I’ve ever had! It’s a 5 star all the way!

Review №7

2022-09-08

I have been going to herald square dental for over twelve years for regular checkup. For the first time I had to have an implant and was pleasantly surprised at how easily it happened. I have a healthy fear of dentist because of past experiences and Dr Alfred has helped me tolerate the visits well with his friendly chairside manner.

Review №8

2022-08-10

Cordial atmosphere, friendly staff & everything you need is on site. Dr. Pasch Is very diligent & concerning. He even called me at night to check up on me. I’ve seen many dentist in my day & never experienced that!

Review №9

2022-05-20

Dr Arthur Yam and his assistant Amir were great. They both were extremely efficient and smooth. I had a crown done and I was dreading it but it was the most comfortable dental visit ever!

Review №10

2022-06-14

Update - very shortly after posting this i received a call from a representative of Herald Sq dental who committed to addressing my specific billing issue and making sure that Smilist (the new parent company who bought them) do more to stop these issues occurring in the future. I appreciate this level of customer care and have adjusted my review to reflect.I have been coming to this dental practice for several years and have always been very happy with the care from the hygienist and the dentist. The front desk staff are friendly and efficient too. However;....they must have stopped accepting my insurance (METLIFE) because I just received a bill for several hundred dollars for my most recent treatment (hygienist and regular dentist check up). This same set of procedures has been covered 100% by my insurance in previous years as it was in network.At no point did they mention this change, either before, during or after the visit. I filled out the pre-appointment check list when i arrived and listed my insurance on that form and yet still no one bothered to mention they had stopped taking MetLife.I think this is unprofessional, bordering on deceitful, and not what I wouldve expected from this company given how happy I have been with the service up until now. Very disappointing. I will not be going back.