Herman Miller Retail Store in New York

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Phone: +1 212-318-3977
Site: https://store.hermanmiller.com/
Opening hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:12–6PM
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Total reviews rating 4.4

61 Reviews for Herman Miller Retail Store 2023:

Review №1

2022-09-12

From the minute I called the store to ask for directions until the moment I left the store, the staff in this place is absolutely awesome. They are young, energetic and its obvious that they all enjoy working together.I had the pleasure of working with Aaron Villa (you can call him Aeron) and both Macy and he immediately found perhaps the only chair in stock that would fit me, as I am 63 and 235 lbs.They could not have made the buying process any easier, but unfortunately, I think I need a bigger chair. This place is top class, white glove service in every way possible, and I truly appreciate all their efforts

Review №2

2022-04-07

Macy Uczen is an amazing talented sales person. Not only does she have bright ideas but is extremely efficient. I strongly recommend shopping at the store and “ask for Macy “

Review №3

2022-02-06

Had a great experience buying an office chair with Macy today. Super friendly, very helpful in a judgment and pressure-free zone. Ordered my chair with great ease. Excellent service, thank you!

Review №4

2018-11-29

Very welcoming staff, variety in products to choose from. Allot of the chairs available are very comfy and well built.

Review №5

2017-02-19

The showroom here is very impressive. Even the upper floors office spaces are meant to double as a gallery to display Herman miller furniture in use.

Review №6

2022-02-06

Good luck getting a gaming chair that isnt black in under 10 weeks .Who waits 10 weeks for a chair ?What a joke ! Steelcase delivers within a week.These people are out of their minds ,cant believe I wasted a sunday at the flagship store. If you have no products let people know put a sign up that reads we only have black chairs everything else will be 10 -50 weeks cuz we suck.

Review №7

2017-12-25

I went to this place for their chairs. Aeron is very comfortable, even better than Embody.

Review №8

2022-09-01

Extremely rude phone customer support agent. No attempt made to appease customers in any way.

Review №9

2021-10-17

Shannon was amazing! She was incredibly patient in explaining every facet of the chairs and had great positive energy. Buying my first Herman Miller product after the experience.

Review №10

2022-02-07

Its been 3 months (now its Feb) since purchasing in early Dec about $3.5k worth of gear and dealing with slow shipping and waiting over a month for a refund. I keep emailing and calling back with no progress on the refund. Utter waste of my time and I cannot recommend anyone buy anything here. Go buy a Steelcase chair and Uplift desk instead for half the cost and no headache.

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