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Well my container arrived in Piraeus, Athens Greece the exact day the incredible one woman show told me. She does not need an introduction but her name is Nina.From the first time l spoke with her on phone her answers where straitforward and to the point. I knew how much the cost would be and only fell off on the movers cost since l realized l had probably double the stuff l thought l did. Though once the container arrives in Piraeus make sure you choose a customs broker with experience to navigate Greek (bureaucracy). Bravo Nina!
They made everything fast and easy for me. Great company.they always make sure my things are safe and sound. Its always good to ship from Hermes
Nightmare, Hermes NY. The owners are rude, yelling at customers, totally disorganized and accusatory. I saw the wife/owner nearly hit an elderly woman for not getting out of her way -police were called to intervene. Under no circumstances should these people be in business. They were slow moving from the beginning, communication was almost non-existent, they didnt seem to know up from down. Terrible mistake using them to ship our containers from abroad, friends who used other companies had much better results and received their shipment in half the time.
The best shipping company ever: handled our stuff like their own!We used several times different companies prior to discovering the best movers & shipping companies ever - Hermes Intl Movers!They ship domestically and overseas and have several options to simplify the process of overseas shipping.We shipped a lot of boxes of clothes and households as a donation to Greece to support poor families and Hermes contributed too, that we usually use them for and in all times:- The pre-move experience was very smooth: Hermes Intl Movers, asked contacts and details for our shipping information and they advised us in a very professional level.- The moves started exactly on time.- All boxes of clothes and households were carefully and professionally wrapped and shipped at the destination place. Worry free process!!!- The office staff and workers very polite and willing to help us with all questions about our shipping process from the beginning to the end.One flat fee for the amazing experience that exceeded our expectations in every way. Thank you Hermes Intl Movers and for your kindly support !!!
The employees were great, they handled my cargo with expertise and care. Received all my cargo as it was shipped with no damage. I will be shipping with them more often.
I have used their service twice and I was not disappointed. All our things arrived in perfect condition. And their customer service in Astoria, NY is outstanding. I definitely recommend this company
Customer service with Nina was excellent.My container arrived at the destination on time.Everything turned out to be great!I highly recommend this company.
BEWARE! This is the worst company. They cheat you. I asked them if I can shop from amazon and send them to me. They said YES, believing that, I shopped from Amazon and gave their address. The order was spllit into few boxes, so they said they cannot collect all the boxes, that they can only take one box to send. So I asked them to send it back to amazon keeping just one box.They took 75$ to send the box. After two months I call them , to ask where my box is, they said, they have not send the stuff since, the box contains new things. (clothes,& 1 bag)and that I should send someone to pick the box and they will return the money. so, A friend of mine went to pick up the box. I requested to return the money. they said they will deduct the money, since the box was with them for 2 to 3 months. now, when I called them to return the remaining money, they said they have nothing to return. This is how they work. THEY LIE AND FOOL YOU. BEWARE!!!!!!!!!
Very professional at what they do, never had any issues with my shipments , great people definitely rate Hermes a 5 🙏
Excellent service! They came to my home and picked up my boxes which made the whole shipping process stress free and convenient.
Very polite, very professional all my boxes have arrived to Greece without any problem
Always easy to get in and out, they are quick with your orders, and very friendly workers.
The most unprofessional business if someone consider it a business, always having trouble with them when i am receiving a package from Greece,2 times charged me more than the amount that was on the letter first time unfortunately i threw it before i pay and i didnt have proof of that, and second time it was over 4 weeks or something and from $100 for pick up they wanted to charge me $190. and of course they dont accept Credit on pick up because they dont want to pay the fee at the bank. i think they think they are still in their village in Greece
Always great service the guys come out and load us up, smooth great service.
Horrible - didnt show up. No heads up or anything, could have used a different company.
Speedy service with such nice employees ! My oil was in good hands!
Two words will suffice. STAY AWAY. Quick to get your money..insufficient service when issues arise.. overcharging!! Be aware!
Best shipping company ever , best guy Eddy thank you from Astoria , I highly recommend Hermès !!!!
The best moving company for Greece and Cyprus. Professionals and reliable
THIEVES!! THE PEOPLE THAT WORK THERE ARE VERY RUDE, DISHONEST AND UNPROFESSIONAL...THEY ARE CON ARTISTS!!..NEVER AGAIN IN MY LIFE WILL I GIVE THEM BUSINESS.
Quick and very professional. Good rates too!
Very efficient and courteous.
Very good service every time :)
Perfect
Excellent service!
These guys are the best.
Fast and easy pickup
Very great service
Very good service every time!!!!!!!!!
Very friendly
Total reviews rating 4.2
40 Reviews for Hermes International Movers 2023:
Review №1
2019-09-13This company is the best. Great people, made everything easy and fast for me i was in and out in less then 5 mins and all my stuff got to Greece without a problem. just as they told me i didnt have to pay anything when my family got the package which was what i was most worried about.So far i have used there service twice both times everything went great and i will be using them again when i need to send some stuff.
Review №2
2020-08-17I am very disappointed in this business. My grandfather shipped me olive oil from Greece. It came in during the pandemic to the warehouse. I live in CT and was not going to travel to New York to pick it up. I was asked to pick it up and if not then I would’ve charged a storage fee. I was upset bc I was not purposely leaving it there. I just couldn’t travel to New York with the current pandemic. They charged me 150.00 to ship my olive oil. They used UPS to ship it. There was a big problem with the order and the tracking. I called several times and they couldn’t give me any answers. Every time I called they told me someone would call me back. And no one ever did. They only returned my call back once. Now UPS has lost my package. And Hermes did not answer the questions UPS wanted answered. So they closed the investigation for my package. I am extremely upset bc I wanted my olive oil and now it is gone. And I still have not been reimbursed for my shipping nor had anyone contacted me about what will happen. I am so disappointed. I rushed to have my package shipped bc they said they were going to start charging me the storage fee. And being out of work I couldn’t afford it.
Review №3
2019-05-18I was concerned that my stuff would never make it from Brooklyn to Athens. But it did! There was about a week delay from when I was told it would arrive, but it was my household, so I figured all that stuff does take a minute to get shipped; it didnt bother me so much.The pick up on the Brooklyn end was smooth, and the Athens end, just as. Really, I was surprised by how easy this all was. Eddie Perez, my contact, was absolutely amazing and helpful in so many ways. Plus hes learned Greek! Not sure how the pricing compares with other companies. I did a bit of research and it seemed all the same. It was pricey for me (Im poor), but it was great to get my stuff.
Review №4
2018-07-02This company is the best i wouldnt ship my valuables with any one else. they took great care of my stuff, let me know everything i needed to know and told me how i can safe money on my move. the best thing is that everything went just how they told me it was going to be. Peace of mind is priceless, they really went the extra mile for me. keep up the good work.
Review №5
2018-07-11Love this company!!! Definitely will ship again. The person I spoke with took their time with me in understanding exactly what I wanted and where I needed to ship. I gladly can say nothing was broken, everything was wrapped tightly and I got my things on time. Thank you Hermes.
Review №6
2018-07-02I like this company they make it easy for me to ship my stuff. there was no problems when i went to pick up my stuff. And i didnt have to pay anything to pick up just like they said. Thank you again Hermes see you next year.
Review №7
2018-07-05I have to say this is a very good company. i been moving my stuff back and forth from Greece to the US for years with this company. Never no problems and always get everything i shipped. they have really good rates too.
Review №8
2021-06-22Stay Away. These people lack basic skills of social conduct. Being rude is a nice way of putting it. They DO NOT care about their customers and that is obvious with their we dont see you in the system, must be someone else reply. zero accountability even for their own mistakes. You have been warned
Review №9
2018-06-09I got a letter from this company stating my things have arrived (sent in early Feb 2018 from Greece) one can. I got their mail in June 2018. On the paper it CLEARLY stated $0.00 COD Total Cost: $0.00. Then Door to door fees: $0.00, then charges to pickup it/them up from our warehouse are: $0.00 and includes: Terminal Handling Charges, Inspection Fees, Transportation From the Port to our Warehouse, Container Unloading And & Free Storage For Up To 4 Weeks For Olive Oil, 2 Weeks for Personal Effects and Household Goods and 1 Week for Automobiles; After Which Period Storage Charges Will Incur. (then their address/telephone/website...) So I called to verify, told same (nothing to pickup. I called the local office (*to make sure they were open) and then took the 2hr drive to get there. I get there and Gary Boston was pleasant, yet determined to charge me $25.00 to pickup. I go fetch their paper (he didnt believe me), show him, He calls his boss who backs him up. I tell him Inform him Ill pay to not create problems, but that is unethical, bad business, and very terrible to charge when you dont inform someone of your charges and let them know! On my long drive home, I called the main office, spoke to another nice person named Tiffany, gave her the scoop, and she tried reaching out to the boss with no avail. I not only expect a refund, but Im mad at the bait-switch tactic this company used on me (and must be many others) and confused how they are still in business. I read another comment of how they operate like they are in Greece 50 years ago and I chuckled, but somehow agree on many levels. I will include their form for people to check out and be aware of. NO EXCUSES FOR THIS NONSENSE>>> The reason I was soo mad myself was I had 50 bucks on me put 25 in gas and saved 25 for some food on the trip back which I couldnt have due to this event that makes me even more mad. Also NOBODY called me back to address my concerns. (Bet you didnt guess that) :) Id recommend Mikes Movers, they are reputable and I use them for outgoing shipments. I had no choice here for incoming shipment.
Review №10
2019-07-21Hermès moved us to Greece back in 2009! Our whole household in a 12 feet container! And our car separately! This is a great company! We received the container in less than 2 months in Thessaloniki, Greece! No damages at all ! The container came at our new home and we were able to unload it with no problems! Our car came to Athens in 3 weeks! Not even a scratch! I will suggest Hermès moving company to anyone that is looking for a professional, trustworthy and reliable company!Thank you for an excellent experience!