Herring Sanitation Service Inc in Fishkill

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Phone: +1 845-226-5405
Site: http://herringseptic.com/
Opening hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:9AM–3PM
  • Sunday:Closed
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Total reviews rating 4.4

36 Reviews for Herring Sanitation Service Inc 2023:

Review №1

2021-05-28

I called Herring for a Septic Inspection on a home I am in the middle of purchasing. I spoke with Steve who was great and answered all of my questions. Previously I had hired a different company for the inspection. However their report was a 1 line run-on sentence so that was a total waste of money. Within days, Herring sent out Alex and Ashlyn. They are great!! They asked tons of questions and Alex answered all of mine. So knowledgeable!! I received a professional report within hours. If you ever need a septic inspection, CALL HERRING. All around great experience and highly recommend!

Review №2

2021-04-29

Installed new septic system. Professional and knowledgeable. They answered all of my questions in detail.

Review №3

2021-06-09

The lack of communication and poor customer service of this company are a few of the many reasons why I will not be recommending this company to my family and friends. My fiancé and myself decided to work with this company for a septic inspection, and were charged with the amount of $225 TWICE, just for them to come out and not locate the septic tank. We were told by them that they had no luck with finding the septic and still charged us for the short amount of time they were there for. We ended up asking a family friend of ours to excavate the 2 foot deep hole that was needed to find the tanks. At this point we were not willing to pay $800 for them to excavate, as quoted !! Our family friend contractor found and excavated to locate the tank. The fact that they could not find these tanks and charged us a hefty price, is very concerning. After my fiancé and real estate agent spoke to the owner on multiple occasions, he fortunately deduct it a small dollar amount off. They also conducted a septic inspection. Very basic. This experience was very time consuming and hectic, and expensive for us as customers, for an error on their end. Next time, we will take our business elsewhere. “Spagnoli” and “Dawes” were recommended to us for the future.

Review №4

2021-06-18

Herring Sanitation sent their employee, Tom, to service my septic system. He was knowledgeable, courteous and professional. Because the service required extra work and time to complete the job properly, Tom concluded the task with efficiency.

Review №5

2021-06-18

I was charged per foot to dig up and pump my septic system. But was charged 3 times what we agreed upon due to trial and error finding the hatch. They had been here twice in the past so it should not have been an issue. Despite a rational conversation they would not budge on price for customer relations.

Review №6

2016-02-05

Our septic backed up into our finished basement through the laundry room and created an enormous disaster - our family is new to septic and were misinformed by another party on how often the tank needs to be pumped. Herring was here within an hour of the call to pump the tank, which they did very quickly, and the technician (Eric) was friendly and professional. The fee was very reasonable and I had no complaints.We unfortunately werent able to clear the blockage (following his instructions, designed to save us a little cash), so we called again and they had someone out here to help in about an hour - again friendly, professional, and reasonably priced. Im so grateful for the fast, efficient service, which I expected (given an emergency) to be very expensive and wasnt - Herring has a customer for life. I would recommend their service without reservation.

Review №7

2017-10-09

We had been experiencing septic issues for MONTHS and had four companies out before finally discovering Herring. I called them on a Friday, Jason came out immediately, diagnosed our problem and work started on Monday. Incredible! Once we got started it became obvious (even to me) the issue was bigger than it seemed. The entire side of our tank had disintegrated. Jason was able to arrange for an immediate utilities survey and obtain a tank the same day. Tuesday midday, we have a properly functioning septic system. The entire team was considerate and they left the job site in great condition. I dont give out recommendations all that often but I will be calling on Herring for any future need we may have.

Review №8

2017-04-05

The owners are very good and reasonable people, great service at a fair price.Imagine leaving being several states away from your property and needing septic work done, and no trusted referrals or friends to helpI discovered Herring by cold calling all the septic services that came my way, the owners were very receptive and understanding of my situation. The treated me well. Id gladly do business with them again.

Review №9

2015-09-15

We needed to have our septic pumped as part of our contract to close on the house we were selling in Hopewell Jct., NY. We called a company that was recommended to us, well first mistake, they showed up 4 hours late, only one person, he walked around the back yard sticking a digging bar in the ground in several places then he told us he could not locate it and quoted us an outrageous price to locate it and pump it. Ditto for the second company. We spoke to our Real Estate Agent and said we were calling Herring Sanitation, the reply was “Oh No, they look for problems to charge you more”. Well we called Herring anyway and it was the best call we ever made. We spoke to Sharon, explained the problem and she quoted us a price that would be no higher but could be lower. They went to our Hopewell Jct. House on Monday, found the septic tank and pumped it clean. They did and extraordinary job and we are very, very pleased. We would recommend Sharon and the whole Herring team to anyone that needs the service they provide. Thanks to Herring Sanitation we are closing on the sale of our house in NY.

Review №10

2017-04-28

Every person I spoke to at Herring from the beginning have been awesome. My fiancé & I just closed on our FIRST house a month ago and our septic failed on Sunday night. We were lost on who to call - so we immediately went to google/yelp/etc to look at local companies and find reviews. We are so happy we found Herring. The staff in the office were so easy to communicate with and were understanding of our situation (aka we new nothing about what was happening). From the guys who came to pump the septic to see if that was the problem, to John Herring who spent 3-4 hours in our basement working to discover a broken pipe, and including Jim Herring who stayed until 8:30 at night to fix our broken pipe as a temporary fix so we can use our house until we replace our tank, were nothing less than extraordinary and accommodating. Top notch service as well as making it their priority to make sure our house was in working order. Thank you Herring!