High End Automotive in Beacon

Review №1

2022-02-07

I brought my vehicle for a new clutch. I was quoted a price of 750. I ended up bring wrong and it was the transmission. They wanted 1300 for a used trans. I brought my own and they installed it with no issues. However it took them 3 weeks just to get it into the shop. They finally called to tell me it was done. Keep in mind its been 4 weeks sitting there. My everyday driven vehicle. Then Im told its 1177$ for the work. I told the owner Carmello that I was told it was 750 on more than one occasion by his computer person, Ashley. He said it was impossible and I ended up paying well over my price I had been under the impression I had to pay. They did good work and I trust the work was done right.but I kept getting pushed off and was lied to about the price.***edit*** i had not realized at the time I had no reverse lights and bolts were left stripped and not correctly inserted into their respective threads. They never responded to the Better Business Bureau about the formal issues.

Review №2

2022-07-02

My car got swiped and the whole front end had to be replaced. Michele guided me thru the whole process, and was amazing throughout. The work they did was also top notch. Hopefully I wont have to go thru this again, but if so Im definitely coming back.

Review №3

2021-11-25

Open and honest communication from Ashley and Carmelo, I am always treated with kindness and respect when I go there for repairs and knowing I am not a car guy they break down the repairs very simple for me and show me what needs to be fixed. Their biggest concern was my safety and that is a feeling I left with. It was Thanksgiving Eve and I appreciate them getting the car in and out in one day

Review №4

2022-02-18

Everyone was so helpful when I was stranded with a stalled car. The entire staff went above and beyond. Reasonable prices and excellent service.

Review №5

2022-05-12

Does anything and everything to accommodate.Goes above and beyond.If I could give more stars...I would

Review №6

2020-08-19

On Aug 18/2020 From out of town and my vehicle was overheating. After calling I was told to bring it in. They got right on it and replaced my Thermostat. Very appreciative of such nice and quick Service. AUG 19 2020 Van started to overheat again. New diagnosis at another shop in Wingdale-- BLOWN HEAD GASKET. No so good

Review №7

2018-12-20

I was referred here by the Mavis down the road to have my cars thermostat looked at. Despite having a busy day ahead of them, they took in my car and gave me a ride to work on Beacons Main Street. When I returned at the end of the day, they had not encountered the same issues that I had with my engine overheating, even driving the car around for over 20 minutes. Not sure what happened there but the problem went away for me too so I wont question it! I was prepared to pay a labor charge, but they did not charge me since they said they couldnt find a problem to run diagnostics on. As a young woman, I have sometimes found myself getting talked down to or even being overcharged when getting my car looked at alone, but they were so gracious and honest and made me feel very comfortable. I will definitely be coming back if any further issues arise.

Review №8

2021-04-08

I have been taking my car there for years, they do great workAnd their prices are fair.

Review №9

2018-06-05

Even though they were very busy they managed to squeeze me in and discovered an oil leak that had almost emptied the tank...I was so relieved! Very good service and nice people to boot.

Review №10

2016-02-15

Worst mechanic ever! Crook, who over charges for everything. My wife brought her car in for brakes. He tried to say a million things were wrong and charge her $1,800.Went somewhere else. $350 for brakes and rotors with the other mechanic.This was 2 and a half years ago. Its still running ......