High Touch Moving in Long Island City
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Long Island City, Queens County, New York, US
Site: http://www.hightouchmoving.com/
Related: best movers nyc
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:Closed
- Sunday:10AM–4PM
I havent even had a chance to use this moving company. I tried to call them to get a quote--literally something I have done with multiple moving companies and the person on the phone was one of the rudest and unprofessional people Ive ever dealt with it. Suffice it to say that I doubt I will use High Touch since so far my experience has been completely unprofessional. The rates they gave arent even competitive with other companies Ive used who were completely professional and courteous
I can’t believe how incredible my experience with High Touch Moving was! By far they’re the most affordable option out there, on top of that ,they are professional.I booked everything with Aleksandra, she was so professional and kind.The rate was fair ,very transparent and easy, something that most companies abuse, by taking advantage of people.I hope I don’t move again anytime soon but I will 100% hire High Touch Moving again and I will recommend to all of my friends!
Working with High Touch Moving was a completely flawless and great experience. From scheduling and coordinating with Lisa, to working with the movers, my experience was superb! I used High Touch to move my companys NYC office from one floor to a another, with only a week of planning; and while I was in San Francisco! I found High Touch on a Google search and took the chance that all would work out fine. As soon as I spoke with Lisa (who coordinated everything), I knew I made the right decision. I told her what I needed and she made it happen!!!! She was able to secure a moving team that not only moved the furniture, moving crates and boxes, but also assembled all the new furniture, filing cabinets, tables, chairs, etc.; that were ordered online to furnish our new space. The team was consistently on time and onsite to start the move process and then returned to assemble everything! Their movers were all around nice people and they were so organized, professional and super helpful. They broke down all boxes and neatly put all trash in containers. They made sure my office space was well organized and neat before leaving. The entire move project was seamless, thanks to the Lisa and the movers. I also spoke with a couple of the High Touch leaders who were super accommodating and nice professionals to deal with. They checked in with me throughout the move process. Scheduling at the last minute and from across the country could have been a total nightmare, but I believe I totally lucked out with selecting High Touch and have nothing but positive and great praise for the work they did for our organization. It felt like I was dealing with old friends who were completely invested in doing a great job...and THEY DID!
I cannot begin to explain how happy I was with the movers. From start (initial phone call for information) to finish (bring everything a state away) I was extremely satisfied by the professionalism and kindness from every employee. Highly recommend for any moving job you need. The quality matches the price and I could t be happier. Thank you to the amazing staff!
Nacho and his crew group are so AMAZING!!! They finished packing and loading in 6 hours which is less than I ever expected and they are so professional and patient. Always listen and communicate with us to see what we wanna do and packed everything gently and professionally. Fits everything PERFECTLY in my own storage and I highly recommend this company their crews!!!!!
I cant speak for the long-distance move, but for the local move thats less than 50 miles they were perfect. The movers arrived on time, they made quick work of loading all the boxes into the truck, and quick work of unloading everything. Nothing was damaged and all items arrived, these guys are top notch.
The nature of this move from Staten Island to Mt. Laurel, Nj was a logistical nightmare for personal reasons. I was dreading it for days. High Touch was discovered online by my 94 year old computer savvy Mom, who was going from one assisted living facility to another. Everything was perfect from intake and info experience with Aleksandra to actual moving experience with Will Singletary. Ask for him to be your driver. He was courteous, professional, patient and the times were handled with care..nothing was damaged. Also, no time was wasted, they stuck to estimate given. A lot of prayers were said to make this moving day be as organized as possible. High Touch and Will were answers to prayers as all was incredibly seamless. Thanks so much!..Carol
I highly recommend this company. The men were on time and and all five movers were courteous, friendly, and highly professional. They moved us out and in the new place in great time, even less time than we thought it would take. This crew was top-notch, five stars all the way! I will definitely would use them again if the need arises and Iwould recommend them to family and friends.
We used High Touch for a move from Brooklyn to Long Island and they were all-around excellent. Showed up on time and banged out the move in the exact time they had quoted me it would take. I worked with Joe to set it up and he was straightforward and easy to work with. We did a virtual tour of the space so that he could provide a reasonable estimate. The actual movers themselves were polite and efficient. Would recommend.
One amazing moving company. From customer service to the actual move, every step was well taken care of. I had new floors installed and the crew couldnt have been more careful. They did not drag a single piece of furniture across the floor. All gentle lifting and placing. Yet they managed to finish everything quickly. Everyone was respectful and understanding. One of the guys even fixed my gutter extension pipe while he was on break.In addition, I had to change my move date several times and the company did their best to accommodate me. If you are moving and renovating, you know how difficult and unpredictable things can be. I am very glad I had this company by my side.Last but not least, customer service is beyond anything I have ever experienced. Nena and the whole operation team was amazing. I do not expect this from a five star hotel but here I am with a moving company. A huge thank you to everyone at High Touch!
I was referred to this company by a friend of a friend, who gave this company high marks. High Touch moving did not disappoint. From scheduling (Shout out to Lisa) to the moving crew (Jonathan(team lead), Justin(Mr. Muscle), Eugene (the master packer) and Dario(the organizer) they did an amazing job. The movers arrived ahead of schedule and finished ahead of time. Very efficient and professional. I would highly recommend this company. I used them for a local move to a storage unit and they made everything fit perfectly. I will be using them again for my long distance move in a few months. Thank you High Touch for making a stressful time for me manageable. I wish I could give you 10 🌟
My experience with High Touch was great! The move team made what was a stressful situation so much more bearable! Moving is never fun and especially not in the rain on a holiday weekend! But these guys were professional, friendly, fast and efficient. I have zero damages to my items which is pretty impressive given I had a couple of IKEA items that have been moved several times. A million thanks to the team at High Touch Moving!
The moving men were efficient and professional throughout the loading of our belongings during a long distance move. Emanuel kept us informed during the loading and traveling and while delivering our belongings. Gilad worked with us to ensure that we were satisfied with the service as we had a few delicate items that required gentle attention.
I just worked with them to coordinate my move. First of all, they were very responsive to my questions and worked to ease my anxiety about moving. Secondly, they packed everything for me! Everything was clearly packed and labeled, which is making unpacking and setting up at my new place easier.Using this company is definitely worth it and i would highly recommend!
High Touch Moving did a wonderful job helping me to move a number of large antique furniture pieces and more from Brooklyn to my home an hour north on Long Island. They did a fabulous job of breaking down the antiques, packing/padding all the pieces, and then reassembling them in my home. The guys were careful with the pieces, very professional and worked very efficiently together. I will definitely use them again!
A rare gem in the world of NYC moving companies. I couldnt have dreamed of a better experience. The fees were honest and reasonable, the crew was as fast as they were cautious with my belongings, and everyone I interacted with was beyond kind, responsive, and helpful. I am so grateful for them. Highly, highly recommend :) !
We got four guys, Anastasio was the lead man and he was awesome! They did a wonderful job. Took care of all our belongings, moved super fast and got everything done on time. They disassemble and reassemble all the furniture for us.If I ever move again I know who to call!
High Touch moving made our move seamless. From my first communication with Lisa to set up the move, to Nena to coordinate the timing, to the helpful and speedy moving team I cannot recommend them enough! Every interaction was polite, professional and accurate. I have had many moving experiences but High Touch Moving was the best company by far! ⭐️ ⭐️⭐️⭐️⭐️
We recently had to empty out an apartment in NYC and move the contents to MD. The gentlemen that came to the apartment were polite, professional and efficient. They were great to work with. The following day two of the employees showed up at the destination and unloaded all the contents into storage for me. Again, they were polite and professional. My sister and I really enjoyed working with them. So happy we selected this moving company.Thanks guys for a job well done!
HighTouch is your best option. It proved to be the best for me! I did a local move in March 2021 and was very short on time for packing and planning. As I called a few companies, attention to detail and customer service were high on my list. I found this immediately in Lisa. She was friendly, clear, able to obtain a price match, and was very quick with her turn around time. She left me with a great first impression. The day of the move, the movers were on time. Andrew was the foreman and proved to be skillful and quick so much so that he saved me time and money. He helped me greatly in getting the many bags of items into boxes.I had a storage bed which he disassembled and reassembled very easily. My biggest worry was my large screen tv which they moved with extreme care. I have to say that the whole team of 4 movers plus Lisa was excellent. I liked that I received a follow-up call from Glenn to inquire if everything went well. Overall, for the price, 4 skilled movers, and Lisa, I had an excellent experience. I would use them again.
Just moved from NYC to Philly and the guys were great! They took apart the furniture and put it back together at my new place and even moved a few extra items that were not included in the initial quote at no extra cost. Very professional and responsive staff, I would definitely hire them again for my next move.
They guys arrived earlier then expected which was great. They were very professional and efficient especially with 4 guys working at one time. I moved to another state and they my things arrived safely with nothing broken. A few scuff marks on my new painted wall at the new place but nothing that cant be fixed. I would use them again.
Cant say enough good things about this company. I couldnt find any movers that would do a small, long distance move but finally came across Hightouch Moving. Everyone from office staff, to pickup movers and delivery movers were professionals and friendly. They quoted us a price and that was it, no surprise fees. Delivery was made within 10 days. Highly recommend.
The crew that came to move my family into our new home were great. They started the day by getting to our apartment at the earliest estimated time and started working right away. We had more stuff than anticipated and the crew didn’t skip a beat. They took everything we had from our apartment and took everything off quick when we got to our new home. Andrew the job foreman was a consummate professional, a gentleman and took pride in everything he did. They surely made a hectic , crazy day a lot easier to deal with If we ever move again or if anyone ever asks us we will surely recommend Hi-Touch. Thanks
From the first telephone call to High Touch to the completed move, I was impressed, satisfied and relieved with the professionalism I experienced. Starting with office managers Miss Aleksandra, and Miss Mena, to the strong and swift crew, it was a 5 star experience. High Touch was the second call I made having not a clue or referral to contract. I knew instinctively, based on the initial call with Miss Aleksandra that my moving company search had ended. The move went flawlessly. I informed my realtor that he should recommend High Touch with confidence based on my experience. Thanks for reading,,, Chris
Everyone was absolutely awesome!!!! From the initial call I made to Shaun inquiring about their services, down to the scheduling and the actual move, I give 10s across the board! Everyone was professional, personable and courteous. Even with having to do drops to two separate locations across town from each other, they made this move very easy for me. They wasted no time and got to work immediately. I will definitely use them again. I appreciate the staff.
Great experience with the movers and easy to communicate with the office staff. The move day was amazing the team were quick, professional and really friendly. We literally did nothing but unpack boxes in our new place. We will definitely use them again, and recommend them without hesitation to any of our friends and family.
From the moment I called and spoke to Lisa for an estimate, to when Anastasio and his team showed up on time, and were lovely to work with, were efficient, careful and thorough, High Touch Moving was professional and responsive. I lived in a brownstone on the 4th floor which was on a high volume, aggressively driven street, and things went seamlessly. The manager even made an in-person appearance to ensure things were going well. I would absolutely use them again and strongly recommend them to anyone looking for movers.
Moving is always a stressful situation, this feeling is greatly amplified when having to do it during a global pandemic. We, at the LGBT Network, are incredibly fortunate to have worked with High Touch Moving, who took the “stress” and “pain” out of moving. They sent a crew of respectful guys, who gave us the “white glove” treatment, handling our furniture and items as if they were their own. They worked quickly, efficiently, respectfully, and carefully to make our transition from one center to another almost seamless. Their prices were incredibly competitive and fair. Being a non for profit organization we are on a strict budget, however, given their prices, the move did not break our bank. An important highlight of this company is that they are LGBT friendly and therefore, we will certainly be using them again in any future moves and we recommend anyone both in and out of the community to give them a call for assistance moving. Highly recommend!-Dennis WickesCommunity Center Operations Manager @LGBT Network
High touch moving is a top notch company! I worked with them twice, for myself and for my in-laws, and couldn’t recommend them more. They did a great job in packing, loading and unloading. We had many fragile items and non of them were damaged. The office was very quick in responding to my questions via text message and email. Highly professional and friendly!
My family and I are making a long distance move and I spent a fair amount of time contacting various moving companies, but I definitely made the right choice in choosing High Touch Moving.During my initial phone call I was greeted by Lisa who is extremely professional, personable, and reliable. She was able to talk me through how the process would look each step of the way and was able to answer any and every question I had. What I also appreciate about working with Lisa was her attention to detail. She called when she said she would call and sent emails when she said she would send emails. Moreover, when we had a large amount of items added to the inventory the morning of the move (the changes got to her at 8am and pickup was scheduled for 10am. And I know I’m not the only client but she treats you as if you are) she was able to make the price adjustment to the estimate quickly and informed the foreman of the change immediately, which made the process so much smoother.When the Foreman Alex arrived it was seamless. He was fully aware of the changes and let me know he would go through each item with me to make sure the inventory was correct and the pricing would be accurate. Alex and his team were so quick and efficient and took every measure to make sure all of our items were carefully wrapped, labeled, and disassembled if need be (they will also assembly upon delivery). It was also nice to see the professionalism didn’t end with Lisa because Alex and his crew were very prepared and friendly as well.Overall, this was a amazing experience for what can often be a stressful time and I would recommend High Touch Moving to anyone needing moving services.
We moved the contents of a 2-bedroom apartment from NY to FL with High Touch Moving Systems and their service was absolutely superb. Joe provided a very accurate estimate (with price matching), Nena was fantastic with general co-ordination and communication, and the moving crews (on both sides) were superb.There were 4 people in the pick-up crew: Andro, Eugene, Dario and Maike. These guys were punctual, courteous and took extreme care with all our personal belongings. They packed up the apartment so quickly and professionally, removing all the stress associated with moving days. We cannot thank them enough for this.The drop-off was fairly quick as our possession arrived exactly one week later in Florida. Julien and Jonathan were equally careful and considerate with the delivery, and very professional in their approach and re-assembly of furniture.With the entire shipment, everything arrived in a fantastic condition as the pick-up crew had done a superb job. We cannot recommend this company enough for a completely stress-free move and would definitely use them again for future relocations.
I can confidently say that this was one of the best moving experiences I have ever had, ever. Dont go with any other moving company in New York! I ran into an issue with my storage unit facility closing early because of COVID-19 and Lisa at High Touch immediately got on the phone with me (even after her office was closed!) to help guide me through ways of sorting it out. She started to research and send me recommendations of nearby storage solutions that were still open. She and the movers totally saved me. The whole process was incredible from booking to finish. The team was responsive, on time, professional and great to work with. I wont work with another moving company ever again!
I have used this company twice and they will be my only option for my next move in about 2 years. I have to personally thank Lisa. Both times flawless. My only complaint is their is nothing to complain about. Also you wont be overcharged. The prices for the work performed is undercharged. You should pay more so dont be cheap and give a horrible tip. Its not mandatory but it is a service that makes your life 100% easier.
Hands down the quality of service couldn’t have been higher. From the very start we felt confident that we would get to our new home safely, quickly, and professionally. We had a larger than average amount of boxes, and a reasonable amount of furniture to move in an elevator apartment complex. For the amount of work put in the price was more than reasonable. I couldn’t reccomend them more!
Fantastic Move!Highly recommend these guys! Easy to use from the very beginning. This was a stressful move (COVID and all) and High Touch made it much easier to contend with. Since the start of the move the company has been communicative, easy to work with, and professional. The movers were super nice and helpful-and on time! They got everything moved much quicker than we expected and did a great job being careful. I will definitely move with these guys again!
Very happy with moving service. I was pleasantly surprised by how professional movers can be. Arrived a half hour early to access all moving needs and scout out the move pathway and building route. Professionally wrapped sofa and piano with blanket and plastic wrap. I felt at ease that my stuff will be well taken care of. Once we arrive , they drop off my stuff quickly and efficiently. They will unhinges doors and dismantle beds so that they can fit through narrow passages and replace once complete. They made it so seamless and effortless that I wished I can have another move!Updated : though the move experience was pleasant; I realized I am missing some valuable items a few months after the move. Please label your sealed boxes and number them. You will not remember all your boxes.
We paid $2500 to move us from Brooklyn to Jersey. I did my homework, prepped as much as possible by packing things in totes and placing them on Dollys. I wanted this move to go as smooth as possible and did a lot of prep work to make sure that happens.It DIDNT!most of the furniture was scratched. The fridge was dented. One tote fell over and broke all the crystal glasses that were inside.The team was very abrasive and just shoving stuff into the truck like it was firewood.When questioned about their ability to remove the doors from the fridge i was given a reply a professional should be doing this, not usAnd i thought i hired the professionals.Ive ended up doing a lot of work on my own.The furniture that was taken apart was dumped into the bedrooms like logs.Very disappointed with the received services and must say that i will never use their service again.Thanks, but no thanks!
Our crew showed up on time and were very professional. They completed the job ahead of scheduled while work expeditiously. They carefully wrapped all furniture and took apart and reassembled our sofa and bed frame. They worked very hard moving our stuff down two flights and to our new place up three flights of stairs. Would definitely recommend.
High Touch was superb! We were moving a 2K sq ft manufacturing and warehouse space, so lots of heavy pallets, fragile equipment, etc. The moving team did a great job and immediately assuaged all my fears I had about moving our business. We had some confusion with the price we were quoted initially but their office team was able to negotiate with us easily. They definitely have everything you need to move seamlessly.
From the time I called this company, I received good service. The gentleman on the phone was Very helpful and nice, while getting things set up for me. The three guys that came to my home was nice, fast and got the job done. I had an appointment and had to leave a little early, so I set them up in my storage area and they took care of everything. When I got back from my appointment, I went back to check. Job well done 👏🏾👍🏾 The gentleman who set my appointment called me the next day to see how everything went. I will use them again to move from my storage to my new home.Dawn
High Touch Moving helped me move from Manhattan to CT and they were great. The whole process from getting a quote, to confirmation to the actual move and even follow up was smooth and easy and within my budget. The movers were so fast! And super nice and helpful too. I would highly recommend and use them again.
High touch moving is by far the best moving company i used, the team arrived right on time and got to work quick!They were able to move all of my belongings without damaging anything which I really appreciated :)Moving an apartment could be an extremely stressful day but they were able to make it so much better than I expected.Overall great experience, very friendly, the price was very decent and I’m extremely happy.
I am sooooooooooo thankful and happy with High Touch Moving Company.When other local Moving companies turned me down. High Touch Moving were there when I truly needed them the most...at the very last minute.High Touch Moving are very professional, Respectful and most of all... they Understand your moving needs. High Touch Moving will go out of their way to make sure your items are handle with care.I love the way they always double check with you regarding where your items are to be placed before and after removing it from the truck. And, if you need extra help...no problem... they are prepared with tools, screws, tape whatever you need extra help in.They really made me feel comfortable and relaxed.The moving guys are honest, trustworthy. Overall fantastic.If and when I need to relocate again.Hight Touch Moving will be called.No doubt about it.Thanks you guys.You are heaven sent.Z. Holliday.
High Touch Moving saved me. After another company cancelled on me the day of the move, High Touch was able to schedule me the very next day! The guys were nice, considerate and quick. All our stuff was handled with care. Ive moved a lot and this was by far my smoothest and fastest move ever. Im so grateful and highly recommend them.
Andrew and his team were right on time. They disassembled and packed my furniture and TV and emptied our large 1BR apartment and moved us within Brooklyn in rush hour in 4 hours start to finish. The team were professional all around and made a stressful day stress free. The admin office was also great with communication and my last minute booking, I paid exactly what they quoted, will use hem again and highly recommend,
This moving company was amazing! All of my furniture was moved with no issues and intact. Juan and Randolph were a great help! Everything was very professional, friendly and efficient. I am very happy I chose to use them for my move from the city to Long Island. Not to mention it was the coldest day ever and their spirits seemed as if were a beautiful spring day. If you need an efficient properly priced move, go with hi touch!
Our move was done efficiently. There was minor damage done to our apartment during the move (single paint chip on outside door) and a bit of miscommunication relating to timing however I am satisfied with the job that was done and and luckily, timing items did not become an issue.
These guys are absolutely top notch. They gave me an arrival window of between 9am - 12 noon and arrived 20 minutes earlier than 9am and they showed up ready to get to work immediately. From all the great assistance with packing everything up (we weren’t finished with packing everything ourselves; it’s hard work packing with a toddler running around) to the disassembling and reassembling of all the large furniture pieces, everything was handled with the utmost professionalism and care. Nothing was damaged or broken and everything was reassembled exactly how we had it previously. We even have a full glass cabinet that arrived with all pieces fully in tact. I highly recommend this business for your moving needs. Sean was great to deal with on the phone and John was both professional and hilarious on the day of the move (I recommend asking for him, if possible; he will definitely make your moving day less anxious and much more fun). Five stars!
We could not have had a better experience. Andrew, Danielle, Cliff & Florentino were fantastic to work with. They made sure everything was handled with care and nothing got damaged. The assembled everything when it arrived at our new home. We would recommend to anyone looking for a moving company.
I called High Touch 2 weeks prior to needing them. They came the next day for an estimate, quoted me the following day, and was able to accommodate my move date and time. They sent 4 men, all professional. The service was great and the price was right. I would highly recommend them.
We used High Touch movers to move from Staten Island into Manhattan (6th Floor walk up). They were so quick and took care of everything. They charged us less then the quoted amount because they did everything so efficiently. Would 100% recommend and will be using again.
In between my roommate getting sick and being left to back alone, I was incredibly stressed with my upcoming move. However, high touch moving made a stressful move simple and wonderfully easy! Emmanuel and his team of movers were efficient and helped me so much during this move! If I ever have to move again, I will be using their services for sure!
The whole team was friendly and professional. They cleared out my 3 bedroom apartment quickly and transported everything to my new home out of state. They handled everything with care. I would recommend them to anyone needing to move a lot of stuff quickly and safely.
I want to thank High Touch Moving for sending over a GREAT moving team. I’m horrible with names, but I do remember Moses (hard name to forget). They did their best to get everything done as quickly as possible without sacrificing quality of service.The entire company from Lisa to the moving team made me feel comfortable the entire time.They were all fantastic and even made the experience fun for my 5 year old daughter.They boxed up things we didn’t box up, made sure to take of our dishes properly, disassembled and reassembled our furniture and made sure we didn’t lift a finger.They will officially be the company I stick with moving forward. Great work guys!
We moved in a torrential downpour- and the movers were patient and careful with our boxes and sensitive to our new home and were so careful with their wet clothing and shoes! ( created an assembly lone from outside to inside) they were courteous and responsible. I would highly highly recommend them over and over!!
I booked this moving company about 4 weeks ago for a local move. I have emailed and called to get updates to see what time our move would take place and was never responded to. 1 week before our move I tried again and was told that I was spoken to multiple times about my move and a woman named Lisa claimed that she called me on a particular day and time that was inaccurate (I can assure you I was never called). Lisa was argumentative and then proceeded to tell me that I would not know the time slot for my move until 48 hours before. She then told me that my slot would most likely be from 3p-6p. I am sorry but I have never heard of a moving company not knowing what time they are beginning a service until 2 days before and I have never heard of a company beginning so late in the day. When I requested an earlier time slot I was met with an attitude that made me feel uneasy about moving forward. Needless to say, I was fortunate to book with another company. I will note that I was refunded my deposit timely from High Touch Moving. Perhaps they would have done a good job but I was so shocked and unsettled about the customer service that I could not go through with the booking.
We used High Touch Moving today for a small office move today and they were great. They were on time came in and assessed the items being moved. Went to gather materials came back and within a blink of an eye they were done. They wore face masks and gloves to keep everyone safe. Its good to know even during a national pandemic High Touch is there to handle your move professionally and safely. Thank you for making things go as smooth as it can with a move.
This team was pretty awesome, got in and began rockin out... to half steppin no dragging their feet, I pointed at whats going and it went... the team was very goal focused to get the job done as quickly as possible, they were more focused on providing fast efficient work rather than milking the clock to get more money out of the job! The team was very respectful of my items and secured items I didnt properly secure! Overall they deserve 6 🌟 but I can only give 5. Andro was very transparent with what was being done and charged and even broke down the bill for me. Thanks high Touch Moving, definitely recommend you guys for future jobs!
High Touch Moving was efficient, timely, and affordable. Any documentation required for the move was handled in advance. Their entire team was super helpful from the managers, supervisors to the moving crew. They followed through with every request, big or small. I highly recommend High Touch Moving and would use their services again! Special thanks to Gilad for coordinating the move and always being responsive, and Andro for executing the move effortlessly.
When its come to moving its never a fun experience at least before i met HIGH TOUCH MOVING. They were great from booking the job all the way to organize everything in my new place. As for the price it was very fair consider the quality work i received. I will definitely recommend using them to all of my friends and family.
I used high touch for a total of 3 moves in the last 12 months including using their storage facilities and one long distance move.The scheduling team is professional and responsive. The movers themselves are not only experts in their field, they are really good people and are fun to be around.I have only has positive experiences with high touch, and would recommend it to anyone whether a local or long distance move.
I am so glad I chose High Touch for my out-of-state move. Everyone was very polite, professional & understanding. I had a lot going on and became frustrated towards the end but they understood and reassured me that I made the right choice. Thank you Joe, Nena, Gilad & the very efficient gentlemen the picked up & delivered my belongings. I really appreciate your professionalism. I highly recommend this company.
We just moved from New York to Maryland. Our broker in Maryland recommended High Touch to us, saying he had many clients who have used them. What a great recommendation! From Gilad, who gave us the estimate and answered our many questions to Evy in customer service to Emmanuel and his team who wrapped and loaded and took great care of our furniture including fragile things which they carefully wrapped and including our piano, they brought everything safely to Maryland and reassembled them with great care. For an out of state move they picked our stuff up on Sunday morning and then left ny early Monday arriving by 9:20 am!!!! We can’t recommend them enough!
It was a wonderful experience working with High Touch from beginning to end. They moved us from a 4th floor walkup to an elevator building. They were reliable and very professional. This was our first time using professional movers and they walked us through the entire process even with details such as acquiring a certificate of insurance for our new building. Pricing is very reasonable and upfront.
The truck arrived on schedule and loaded the item to be moved (a hand made heirloom doll house) that was being passed down to another generation. It arrived at its destination on time, without any incident. Employees were efficient, and treated the item with great care. I would recommend them as a mover.
This is the 4th time I’ve used High Touch Moving for a move. The twogentlemen arrived to unload a truck of furniture. They were exactly ontime and finished 40 minutes early. They were, of course, professional,quick and knew how to reassemble our furniture and beds. The moversplace and then moved out things as we asked with good humor. I wouldhire High Touch Moving again for any job as they are just perfect.
Sean, Andrew and the team at High Touch did an excellent job with our move on Sunday, July 19th. They arrived early, got everything done very quickly and made sure that everything was done correctly. They took what could have been a whole days worth of work and did it in about 2 hours. They know what they are doing while also being very professional at the same time.The process from start to finish was super easy and we had no hiccups. It was straight forward and everything was outlined to a tee. I would highly recommend them for any move. We only had a few things and went from Brooklyn to Brooklyn, so I can only imagine what a full days move would be like without the services of High Touch. Make your life easier and book them today!
HiWe used High touch Movers for our recent residential move across the state. From the quote to the unload, everything was super convenient and everyone was friendly. We used the packing service and the team of ladies that came to our house were efficient, quick, and very professional. Our moving team was Andros Crew and they were phenomenal. Everyone was so professional and friendly, it helped calm our nerves during this stressful time. I would recommend High touch Movers to my friends and family. They took great care of us as customers and our stuff!
Im so glad that at the end of the day I chose this company for my move! Absolutely professional from the get go. On that very first call I felt comfortable with them. They wrapped my items so well that not one item was damaged when delivered. They were quick and very responsive when I had any questions. If I ever need to move again, I will definitely cotact High Touch Moving!!!
My Experience with High Touch Movers was Excellent we did a 3 house move on a very hot and muggy day Andrew and his crew new there roll They were right on time , wrapped up every piece of furniture up. And down the stairs Not one ding or dent I would highly recommend them to anybody I have one more house to move a it would be my Privilege to use them again! !
The moving team is very professional, helpful and considerate! I had to move my 70 year old mother. She was very nervous and all the movers kept on reassuring her and calming her down. They worked quickly. And in no time my mother was moved to her new apartment! The movers brought in all her belongings and they setup the apartment exactly the way she requested! I highly recommend High Touch!
I hired this company to move my husband and I between houses in Staten Island. House A was unfortunately up about forty steps on a hill with no other access, and much of my furniture is heavy wood. This team of four guys knocked the move out so quickly and safely and were so friendly and professional. They absolutely take care of your belongings and their prices are so reasonable. I cannot recommend them enough.
A great experience from beginning estimate to end of job. Moving is stressful to begin with, but from the start Gilad was there to answer any questions and always promptly respondedOn moving day the team was there on time and worked diligently and professionally from the jump.I can not say enough positive things about the job.Another thanks to Anastacio, the foreman of the team who made sure all was well during the long day.I would highly recommend High Touch to anyone needing to move.Thanks for the great experience!
I would like to start by thanking the crew of High Touch Moving. You have an amazing team. I personally would like to thank Lisa as she is one of the main reasons I selected High Touch. From the time I spoke with her she took her time, called me when I asked to be called. She was very attentive she responded to emails and also TEXT messages, yes text messages.On the day of the move I got a crew of 5 guys. Who once they started immediately got to work. They worked very hard. They impressed my in laws as well ( who are difficult sometimes ;) so they scheduled there move as well with Lisa and High Touch Moving.Its good knowing that this company cares about there reputation. The workers are great!!! Thank you again If i can give 10 stars I would!
By far the best piano moving experience. They took such delicate care ofmy piano. I’ve had in almost 25 years I’ve owned my piano the moverswere very careful and competent. They delivered the piano promptly andin perfect condition. I honestly recommend High Touch Moving services.
I was in need of a moving company from night to day and High Touch Moving was the only company that made it happen! I lived on the 5th story in a condo building, and moving all my belongings was hard but they made it look so easy. They worked very hard in order to complete the moving within the same day, thank you so much to High Touch moving and the team for providing great service!
I would highly recommend this company to anyone looking for a moving company. Lisa was extremely helpful booking the move and provided an accurate quotation. We had a slight hiccup with the time allocated for our move but the company moved heaven and earth to accommodate my needs and we ended up with an ideal time slot.The guys on the day were excellent, very professional and extremely fast! I could not fault their work at all. They put together all my furniture and moved it around until it was in a position I was happy with, all boxes were placed into the rooms I requested. Moving date was 3/31/2017
Moving can be quite difficult. However when I selected High Touch i knew that I was making the right choice. From the first contact I felt at ease and very comfortable with them. Lisa made me feel as if I knew her for years! So long story short I made the reservation with her and long and behold the team was just great.Excellent price, excellent customer service, the crews were dressed with the company uniform which was a plus to me. Very Very professional. If I move again I will definitely call my new friends at High Touch moving.
Most of these reviews are fake reviews bought by High Touch Moving to try and make themselves look better than they actually are. This is easy to tell if you look at their Facebook and see that most reviews are from fake accounts that do not have any actual pictures, have no friends, and have left good reviews for many other companies. This is an extremely deceptive tactic and Ive reported them to Google and Facebook.This is an actual review.On the initial phone call they will begin by telling you whatever you want to hear so that youll use them. Delivery will be right away, no hidden fees, a lower price than itll actually be, etc. As soon as you pay your deposit and sign the contract their service immediately goes downhill.When the movers come to pack your things they will park their truck in the most convenient spot for them regardless of parking signs and then try to get you to pay for any parking tickets they receive for double parking on the street. They will then note on their manifest that any item which looks expensive is already damaged without informing you about it. This is done in case they damage something and you make an insurance claim. They can then point to their manifest and say it was already damaged. They will then say that the cubic foot estimate is over to get you to pay even more. I was told that my small NYC 1 bedroom apartment was using over 600 cubic feet of storage so that they could fleece more money from me. Keep in mind all of this is usually done when you have to move out that day and if there are any disagreements they will say they can just leave while they know you have no other options.After my things were packed up it took over a month for them to be delivered. I had to sleep on an air mattress the entire time because I didnt have a bed or anything else. I called multiple times to see where my things were and when I could expect a delivery but was met with extreme rudeness and was even hung up on. When they finally did give a date range it was not accurate and ended up coming later than the range they said, after I rearranged travel plans to make sure I was there. They gave less than a 24 hour notice of delivery.When the movers finally arrive, they will require you to pay before they unpack anything. This is done so they can tack on additional fees and if you dont pay every extra fee that they added they will drive away with your things. They have a hidden stair and elevator fee so regardless of which you have there will be an extra few hundred dollars youre paying which you were never told about. There is a fee for how far they have to carry things from the moving truck. I saw them park the truck in a far location and measure the distance from there and then move the truck closer once they started unpacking my things so that Id have to pay more.Altogether, I would say this company made a stressful time even more stressful and I ended up paying thousands to not have my things for over a month and be stressed out for the entire time. I would strongly not recommend this company and wish I had just moved my things myself or gotten another company.
I highly reccomend this company for your move. I recently hired them to move me to my new apartment. They were on time and super friendly. They handled all of my items with extra care and managed to not break, lose or damage a single item which shocked me. They literally did all the work for me, all I had to do was walk them through what I wanted packed up and it was done pretty quickly. They had great customer service and were very patient with me and my two young children. They made moving so much easier for me and at a fair price, I will definitely use them if I move again in the future.
Professional and quick crew of movers, efficient, nice and hard working. They came on time and finished as expected the move price is fair and beats anyone in the area for service and quality. I would highly recommend high touch movers to anyone and will definitely use their services in the future when needed. Thank you Gilad and Jessica for professional courtesy and communication as well as moving crew for all hard work. Hands down, the best movers in the area.
I was really satisfied with this company. They came on time they and were very professional. I had some big pieces that were build inside the house and couldn’t go through but they were able to take the pieces apart and put them back together in the new house. Everything got there to the new safely and dry considering that it was raining the whole day and sometimes very hard rain. A big thank you to Solomon who made sure all my stuffs get put where I wanted and how I wanted. I would recommend their services to anyone.
Couldn’t of been a better way to start off a new beginning into a new home then to move with high touch. I moved from New York to California. I was super stressed out about finding a company to help my transition, and I landed in the perfect spot. The movers and the staff were excellent, they constantly asked me what I wanted instead of doing anything without consent and I appreciated that a lot. Everything went smoothly, nothing was left damaged or broken. Best stress free and reliable moving experience.
Great group of guys. My move was kind of last minute and these guys were awesome. From the rep who took my call,was very knowledgeable and provided a fair price to the 3 guys who came to move me everyone was very polite and accommodating . The guys came on time, charged me exactly what the rep said they would and no scratch on my stuff. I would very highly recommend this company to anyone in my circle. Truly a High Touch performance.
HTM was fantastic! They made the process so easy from the initial engagement to signing off at the end. Manuel and his team were phenomenal and had moved me into my new apartment in the estimated timeframe. Everything was safely packed and transported. Highly recommens!
Stop looking and go with High Touch. I have never moved before and Lisa helped me so much. Shes a pro. The crews on both ends of pick up and delivery were great. Punctual, hardworking and professional. All our belongings were handled with care. We were an out of state move and Lisa was awesome and upfront about everything. Youre a godsend Lisa. Everything was great. Thank you and God bless!
High Touch Moving made my moving experience a very pleasant one. The guys got the job done a lot sooner than expected. We didnt have to many fragile items but the guys packed both our t.v.s and our glass top coffee table. We ended up spending $57 dollars less than what was expected. Overall the guys did a wonderful job. If you are looking for an affordable moving company that will get the job done, High Touch is definitely the way to go.
Great service, awesome crew. From the first phone call to the last junk removal the staff at High Touch Moving were very kind and professional. Took good care of the items that they moved for me. Their good customer service is rare these days and it was appreciated. Look no further, these are your guys.
The team at High Touch were responsive and proactive from sales call to final briefing and everything in between. The price was reasonable too. The team that came to do the move were great they were able to move all our stuff with out a hitch. I would recommend them.
Dear Lisa:I wanted to thank you for your patience and understanding as I looked for a moving company for my dad. We recently lost my mom this past Christmas, and because my dad is elderly and has health issues, moving in with my sister was necessary to lessen the grief. On the day of the move, Alex was in charge. He and his team were extremely compassionate, polite and professional. Alex and his team did a fabulous job. My dad and sister were pleased. Thanks again for being such a wonderful moving company. My sister has already recommended High Touch Moving to her colleagues.Sincerely,Neva
I dont write many reviews, but I had a such an incredible experience with High Touch Moving , that I told them I would.So here I am, making good on that promise...Called on Monday for a Friday move--spoke with Lisa over the phone she was really helpful, friendly and professional. Got me the Certificate of Insurance that my co-op board required within an hour of calling. We had a couple more email exchanges and she put my mind at ease that I wouldnt run into any trouble on the day of moveMine wasnt a huge job, but everyone I dealt with still treated me like a really valuable customer.Soloman, the Forman on the job was such a sweetheart and a pleasure to deal with .He called and asked permission to come in a bit early to size up what needed to be done/make sure he had the right tools to take my TV off of its mount and once his co-workers showed up (equally nice!) they carefully wrapped up my stuff up in blankets and plastic wrap like it was encrusted with diamonds while we talked about life and goals. It was like having (really competent) friends help you move, but without having to buy them beer and pizza.They was fast, friendly and totally professional. I will be recommending them to everybody.
The crew were very attentive and quick. Everything in the 3 bedroom house was in the truck and ready to go within a few hours. Once we got to the new condo, they helped set everything in its right place. We had a ton of extra boxes and some spare furniture, so they helped position everything perfectly in the storage and basement.I would highly recommend High Touch Moving to anybody out there that is looking for a quick, safe and efficient way to move.
I used the services of High Touch moving to move my belongings from my apartment in Queens to their storage location. The crew came on time. Packed and wrapped my furniture. Labeled everything and gave me a detailed inventory list.the price quote was very accurate and very friendly service from the moving crew. Thank you Salomon, Anastasia and Josh. I would highly recommend High Touch to all my family and friends
I love High Touch Moving. I have used them for three moves now. Two commercial moves for our company and a personal move for my wife and I. Guys show up on time (if not early). I have had three different crews and every one of them had good/great attitudes. This last move Anastasio, Cruz, Andrew and Salim showed up early and did a super job. I will never use another mover ever again. In NYC High Touch Moving reigns supreme.
This was my first time hiring movers. The whole process from initially speaking with Lisa through Gil’s in-house estimate to unloading at our new house was painless. Solomon and his crew arrived within the time window and immediately got to work. They helped box up the items I hadn’t packed and wrapped all of our furniture securely. The whole team hustled and pushed through some terrible spot thunderstorms that rolled over throughout the whole move. Big thanks again to the crew - Solomon, Josh, Moses and Johnny.I will definitely be recommending High Touch to anyone looking for moving services.
I would like to show gratitude for your remarkable customer service and hard working movers. Its been a pleasure working with you, and happy the move is behind me now! The movers got everything safely from the 3rd Floor and were sensitive to my unique personal situation.
Five stars! I hate to move, but this company sent an amazing group of movers. The were on time, fast and most of all careful with my stuff. I will definitely use this company again and i will share with friends, family and strangers. Thank you for a great experience.
From the minute I called and spoke to Jessica I was treated with respect and all my questions were addressed with patience and professionalism. The guys arrived on time. They wrapped each piece of furniture with care. They were efficient and precise. When they arrived in the new location they carefully unloaded each piece and placed them in the spaces I wanted them. I have several large pieces and they were careful with them as they bought them into my new place. I would definitely use them again!
I’ve used this business twice now for out-of-state moves and the level of professionalism and quality of care I’ve received from them has been exceptional! Great communication from beginning to end and quality care for my belongings will have me recommending this business to anyone and everyone I know that may be moving
The crew went out of their way to help in every aspect of the move. They also showed respect towards any residents in the building we were leaving that may have been inconvenienced by the move and our possessions. This is the 2nd time we have used High Touch Moving in 3 years & I would not hesitate to recommend them.
Today 3 ppl of this company moved My gym machines and equipments to a storage unite out of Manhattan due to COVID 19 pandemic. They nailed it, heavy equipment moved fast,. Smooth and professional. no breaks, in a good timely manner, no aggravations, highly recommended!
The guys at high touch were great! They communicated with us prior to the move and answered all of our questions. Sean and all fo the guys went above and beyond for our move. Would 10/10 reccomend them for any move. We were not going far but they made it fast and easy.
It can be hard to find licensed movers in Long Island City that you can count on, but these guys are fabulous. I needed office movers to help me out, and I tend to have issues with organization - They were so well organized and made sure everything went smoothly. Great moving company in NY!
Juan Melendez (the foreman) and his crew did an incredible and timely job with my move. Had an unexpected street shutdown at my first location, and the crew went above and beyond to make it happen. Lisa made booking the move and estimation a walk in the park. Highly recommend this company for a NYC move!
These guys are class act. My boss used them to get one of our offices from NY to FL. I only heard the good feedback from the NY end but dealt with them in FL and saw first hand they were great. Delivery was done in timely manner, crew was polite and professional and the thing I liked the most is their great attitude and customer service when I had to ask them to rearrange and help me and my staff get situated the way I want the office to look like. They really helped me get the stress level down and get the office up and running... I can not say enough... highly recommended !!
I keep telling people about the positive experience I had with High Touch Moving. They are interstate movers who really care about their customers. So if you are looking for the best movers in Long Island City to Help you, consider hiring this place. You wont regret it.
Anastacio and his crew were professional and friendly. They showed up on time and completed the move ahead of the schedule while being extremely attentive. A minor suggestion regarding coordination/communication: a checklist/timeline could be sent to the client 1-2 weeks before the scheduled move so that the client wouldnt feel left in the dark.
The folks at High Touch Moving were able to accommodate my move with very short notice. They sent an estimator to my home to see first-hand what items they were going to be moving. Gilad assessed my property in a professional manner, which put my mind at rest. His estimate was EXACTLY what I paid- no hidden fees or surprises. The foreman Andrew was very nice, personable, and accommodating. They worked hard and treated my belongings with care. VERY SATISFIED. (Moved from Long Island NY to Vermont)
I have a lot of antiques in my house witch are very rare. High touch moving came over, gave me a very fair price, made sure nothing was damaged and delivered my stuff within a few days.The guys were very professional and friendly.I will definitaly use them again and will definitely recommend high touch moving to others.
Not at all recommended!! I recently used High Touch Moving, I have moved n number of times in past but trust me these guys were unbelievably unprofessional ones I’ve ever come across. They called me 15 minutes after the time they were supposed to arrive and said that they will arrive in 10 minutes and they arrived after 1 hour 15 minutes. They were 1 hour 30 minutes late for the move already. What a waste of time. Their movers showed up with a few missing equipments for the move and the reason given was that they forgot. Completely unacceptable. They also refused to move my plants, but their website does not mention about not moving them. Of the 4 people sent, it seemed like most of the work was done by one of them. A one bedroom apartment move took about 3 hours more than the estimated time given at the start. And they charge by the hour. I obviously ended up paying more than the quoted amount.Please stay away from these guys. Awful experience!
Simply the best!I moved last month and was really stressed about hiring movers. High Touch Movers were on time (early!) and super efficient. They finished early and charged me less than the quote. I would and will use them again. Definitely use them!I moves from East Village NY to Forest, Hill Quote $589.00 + I got a great discount coupon on Google yeah
A big thank you to High Touch Movers... got me moved out of my apartment in less than 3 hours! My new place is located on a third floor with no elevators. Alex and Andrew arrived 15 minutes before scheduled and even threw in a couple boxes for free. Ive mentioned them to a few people and highly recommend them to anyone else looking for solid movers , these guys are it!
Licensed movers who are as hard-working as these guys are hard to come by. I left them double the tip I was planning on leaving just because they did such a fantastic job. If you need commercial movers in Long Island city who are professional and fast, try High Touch.
The guys of high touch moving were very professional with my home goods. I asked that they take special care of a piano that was passed down in my family and it was as if it was wrapped in bubble wrap. There were no scratches or dings anywhere. I will definitely use them again if I have to move.
I totally recommend this company. they arrived on time, were very professional and courteous, wrapped furniture that needed extra care, worked quickly and efficiently and were done within the time frame i anticipated. they earned a 5 star across the board rating from me. I highly recommend and will definitely use their services in a heartbeat should i need them...
We had a team move us from the UWS to Brooklyn. They came on time, had a well-staffed team, packed our belongings quickly, efficiently, and safely.The process up front was also great w/ an in-person inspection/estimate and a firm quote that was guaranteed so we wouldnt have to worry about unexpected charges. We even had to change out move date, and tehy were able to accommodate easily.Would highly recommend them.
To put it simply, these guys were freaking amazing! This is the best move Ive ever had. I moved from the city to Queens NY (yes Queens NY) The truck was there before the scheduled time, but right at 9 am they were at the door and ready to go. These guys hauled everything and had the truck packed up in no time. They actually finished in a hour less than the estimated time. They live up to their name, and I know who I am calling the next time I need to move.
3 stars bc of good packing prep and care taken with items. But regarding office: from initial call to after move, they kept having 2 different ppl call me 2x in the same day to ask me the same questions and give me the same information (just weird). They Inflated the original cost after move. Told them that and they said they’d get back to me (never did). After move, the main mover stayed extra 40 minutes trying to verify I made credit card payment (awkward). Move went ok otherwise but wouldn’t use again, they obviously don’t care about referrals or repeat customers based on that display.
The workers in the office was very attractive and professional.. the Driver & Movers was on time and highly professional they handled my furniture very careful. I would highly recommend this company I had a misunderstanding about the storage but the service I received make me not even think about the misunderstanding.
This was my second move with High Touch Moving. The most important things for me were that they (a) do not miss anything, (b) do not break or damage anything. Well, this is the second time that all of the above happened: nothing broken, nothing missing, so Im happy. The quote and the final price were the same, which I also appreciated. I recommend you have them stop over for eyeballing and counting what youve got. I did that both times, it seemed useful.
Total reviews rating 4.9
199 Reviews for High Touch Moving 2023:
Review №1
2022-04-08Fantastic moving experience. We had a big move from Brooklyn to NJ (2 Trucks) and they were able to accommodate us on short notice. Fast, reliable and great quality. The movers made sure everything is packed safely and made sure to be careful. Highly professional, kind and hardworking individuals that made this stressful move after 30 years a piece of cake. I highly recommend to anyone looking for a fantastic moving company that will ensure a positive experience.
Review №2
2021-07-11HighTouch Moving was a pleasure to work with. They offered quick, affordable and reliable service in moving me from Soho to Mid-town Manhattan. These guys handled my job with ease as it was 5 flights to move out and then 4 flights to move in - no elevators! Thanks for making my move stress free and timely. I highly recommend trying these guys in the New York and New Jersey areas. HighTouch is also now booked to move and store furniture for my parents in preparation for their move from New Jersey to Naples Florida as well.
Review №3
2022-07-12We were moving from New York to Chicago and needed movers quickly after another company tried to extort us. They were responsive, patient and thorough with the estimate. Everyone that showed up the day of was incredibly professional. They worked quickly, but with caution and respect of our items and were very impressive. Would absolutely recommend and wish we could have used them to unload us in Chicago!
Review №4
2022-06-20I would highly recommend using High Touch Moving. Customer Service rep was thorough with the estimation; there were consistent check ins through out the moving process. The movers were professional and quick; receptive to customer direction regarding placement of items. After unpacking the mover discarded all boxes.
Review №5
2022-07-19The level of service, professional and friendly attitude makes High Touch Moving an excellent choice for all your storage needs.I requested some items out of storage and the entire procedure from the initial request to the delivery was flawless.My company has been using High Touch Moving for many years and I highly recommend them
Review №6
2022-05-253 man team. Arrived half hour ahead. Loaded my living room, master bedroom & guest room plus additional pieces including a massive 80 year old china closet. They wrapped every piece of furniture and took many pieces apart. When they arrived at my new house they worked quickly & efficiently to reassemble each piece and put them in their proper locations. They worked around some tight corners with some of the items but nothing was broken or damaged.Im not likely to move anytime soon but if I do Ill be reaching out to High Touch to do it.Highly recommended!!!
Review №7
2022-08-11Great service. Really helpful with everything. Were very careful not to scratch up walls or floors. Really great team. The receptionist person, Lisa, was terrific. We went with High Touch because of her as Ive had other similar priced quotes but not friendly people at all. Would highly recommend.
Review №8
2022-04-20We used this company for the first time and liked it very much.Moving is a very stressful process but with HTM it went smoothly and efficiently:First of all they went on time, fully prepared with moving supplieswork without rush and carefully, good as a team.Did not miss a thing.Special thanks to Alexandra!She was our coordinator and spent significant amount of time answering our questions,We chose this company in big part because of how Alexandra represented it.Thank you!
Review №9
2022-08-07Lisa was my rep. I don’t know how she manages to stay so sweet but from the first call to my many calls ( I called her at least 20x with questions) she never got rude or anything. Her customer service is the reason I selected this company over the lower priced company. The movers were fantastic
Review №10
2022-08-03Moved two weeks ago from Bronxville To Miami Florida. I had a crew of 5 movers, these guys worked effortlessly to pack everything up and get me out before my flight. I just received my delivery yesterday and everything arrived without breakage.Thank you everyone at high touch moving.