H.O. Penn Machinery Sales & Rentals - Bronx, NY in Bronx

Review №1

2020-11-04

Yes, Ive written H.O.Penn reviews previously and IM BACK!!Ive had the pleasure of using there services again this fall to winterize the La Dolce Vita. scheduling with the Service Manger was prompt & efficient answering all my many questions & addressing my needs.The date of the scheduled service was on time. Every detail of preparing my power plants for the winter In Water was addressed. Twin 3196s .I did stop by briefly, the day of the service, and all my Many questions were answered. H.O.Penn has always been there for me when needed and instilled confidence in my engines as well as their service. In another life (many years ago) I worked on Locomotive diesels for Conrail in service and heavy overhaul and I have to tell you H.O.Penn Techs are sharp! Im thoroughly Impressed with their knowledge & expertise!Im know Im in good hands with H.O.Penn (No Bull!!).I Highly recommend H.O.Penn. You get what you pay for and with a expensive investment why would Anyone cut corners to do something Cheaper?? Cutting corners only costs you more in the long run to repair the damage done by un qualified service personnel!

Review №2

2020-06-08

Outstanding service & Support! The Crew at H.O.Penn helped me with a New / Used purchase of a 52 Sunseeker Yacht. H.O.Penn saved me m a lot of hidden head aches lurking in the engine room! H.O.Penn sent their Best Marine Tech out to survey the engines prior to sale. Engines were sounding and running Great! The Tech determined though their survey process that one engine was sour (Needed an overhaul) and advised the 2nd engine was due for a major maintenance.Liking the vessel and H.O.Penns support we negotiated a fair sale price with the previous owner & took possession of the vessel Sept 2020.H.O.Penn came in after the sale & performed a Major in hull overhaul on one engine and Major maintenance on the 2nd engine then winterized the engines. This Spring (2021) they returned when the weather improved and finished their work. We did Sea Trials last week & the engines did Great! In addition the Tech wen t above & beyond to educate me on the engines, when to have service in the future etc. I cant say enough about the whole H.O.Penn team from the Service manager, Others I spoke with and of course the Tech who concurred what I consider an extremely complicated job (over haul in the vessel!) . I could have used a Non Cat diesel service but being a Tech myself (Many years ago) I appreciate and value Factory service & support. Yes Cat gets a Good rate for what they do! As the old saying goes you get what you pay for! I found Good value working with H.O.Penn. I Highly Recommend their services! Thank you to the Team at H.O.Penn. Im sure well be using your service in the future to keep my Cats running at the optimum performance levels and carry on a long life!

Review №3

2020-10-02

It has been great doing business withH.O.Penn parts available on time.

Review №4

2018-07-04

They charge me 250 dollars HR just to truble shoot the issue and charged me a whole lot of money for the wrong issue and my truck still not fixed not professional its last place you wanna go to special if they knew you really need them

Review №5

2019-06-18

I have dealt with h o penn for 40 plus years! The sales people are knowledgeable, The service is great, and the parts department at second to none!

Review №6

2020-12-29

Great parts service

Review №7

2021-05-25

Quick service. Great staff.

Review №8

2020-07-21

Good service and knowledge of customer needs ...

Review №9

2021-04-23

All you need cuticular parts

Review №10

2017-03-17

It does take awhile to get help. Maybe hire some more People?