Hollywood Traders in Rochester
Categories
Location on the map
Rochester, Monroe County, New York, US
Service options
Health and safety
Accessibility
Planning
- Monday:11AM–6PM
- Tuesday:11AM–6PM
- Wednesday:11AM–6PM
- Thursday:11AM–6PM
- Friday:11AM–6PM
- Saturday:11AM–3PM
- Sunday:Closed
Hollywood Treasures is professional and clean, and carries a huge inventory. There is rarely a wait as the staff is responsive and friendly. Rafael is knowledgeable about everything they buy or sell, which seems to be everything there is, and is extremely fair with prices or trades. I would strongly recommend to anyone looking for pawn, buy, sell, trade services in Rochester.
I needed a radio so I went looking for a good cheap one .They showed me a good surround sound set up for $120.When I got it to my house and assessed what i just purchased and realized I was sold 2 incomplete stereo systems missing remotes and subwoofers .To my ignorance ... When i asked for recebt, shop owner said dont worry, Ill remember you and I believed him. More my fault for not insisting to get one.Needed to go on eBay to complete both surround sound systems. Both now work flawlessly without missing anything .==Ebay==Remote lg = $14(vizio sound bar)6in subwoofer & box = $30
Dont waste your time. I tried to sell an MPC 5000. I brought it in and when I turned it on, to my surprise, the screen was entirely blue. He tried to offer me $50 dollars for parts, but I wouldnt bite. Basically when I was out the door, he offers me $150 for it. I still wouldnt sell it. A few days later, I decided to bring it back and sell it for the $150 because I really needed the money. I bring it back and as the guy is messing with it, he turns this little knob, and low and behold, all the information comes up on the screen. Boom, it was a simple mistake on my part forgetting to check the contrast so it turns out that the MPC wasnt broken at all! Luckily I saw him do it because he quickly tried to turn it back off so the screen turned blue again. He unplugs it and basically tries to buy it for $150 again and I tell him that its a working unit and Im not selling a working unit for parts. Im not stupid. He gets this attitude and tells me that he doesnt want it. I wasnt even looking for that much money for it and he knows that he could probably flip it for at least $1,000 minimum. He was just mad that I caught him trying to rip me off. I ask him if hes interested in any guitars or anything else I had with me and he says no and walks away. Hes a piece of crap scam artist. Hell low ball you so hard if you dont know what youre doing and he probably laughs about it with his buddies about the profit he makes off of poor people. Scum bag. Ill never go back there. He has a dirty aura and his karma is undoubtedly terrible, so, good luck with that. The crazy thing is is that he probably has no qualms about ripping people off that need money the most. Hes gross.Its funny that most of the good reviews are from a Google User and most dont even have a description of the experience. Its probably the owner trying to tip the scales in his favor. This place shouldnt be 3.5 out of 5 stars. Thats just not truthful. Its a horrible business run by a liar and a cheat and everything valuable he buys is probably sold for a 600% profit. Ugh.Make sure you know exactly how much the item youre selling is worth and youll see what a scumbag he is. He probably offers $50 for everything worth anywhere from $500-$10,000. His business is run on huge profits. Just look at his ebay page and look at what he makes on something you sell to him and I guarantee you that hes making a huge profit. Hes not interested in making $200 if he can make $1,200 off of your stupidity. Dont listen to anything that he tells you because hes probably lying. He tried buying my MPC for $50 when he knew the highest he would go was $150 for parts. That just proves hes a dirty cheat. Never take his first offer because hell go higher, hes just trying to squeeze as much money that he can out of you. Hes a pig.
I called to ask if they had any USB mics and the guy says let me go see.He never came back. I was just trying to call around before driving all over town with my 3 year old twins in this weather.I sat there for 15 min just to see if he was actually ever going to return to me.Even if they do have one, I wouldnt buy it from them after such poor customer service.
There a big guy in there he a big guy and I was trying to sell something and he but in when I was trying to make a deal with a different person. And he ruined my deal with the different person by chime in and the big guy was being very rude to me to like saying rude stuff about my product what I was selling. But the rest of people in there are nice just try to stay away from the big guy is very rude
Purchased a laptop from these guys (eBay ID: wraith140) on 6/9/15 and ended up needing to return it due to a family emergency. I was told to send it back for a full refund so thats what I did. Its been in their possession since 6/19/15 and I have been given the run-around every time I ask about my refund. Theyve already relisted/resold the item on eBay but still have not given me my refund. I ended up having to open a PayPal dispute after they encouraged me to do so. They are no longer responding to any of my messages. Now I just have to wait for PayPal to make the easy decision in my favor as there is nothing for them to contest. I have been more than patient with these guys and have given them the opportunity to make things right but its clear thats not their plan.
These ppl seem nice but really bullshit you on everything Ive pawned my laptop there and only got 50 $ witch is what they offer for everything. Over priced items are also bad. I actually did a job for them and fixed 2 playstation 3 systems they work perfectly after I fixed them was payed 50 $ for each job called them a few days latter and was told they were brought back not working so they threw them away bs much when u can sell them for parts and ive never had a product return ed after fixing beware of the bs. Mind you I bought a ps3 for 35 $ ofline and fixed it its bn a year and still works. They are cheap verry cheap dont waste your time going here
TO RESPOND TO THE OWNER COMMENT THAT YOU JUST HAD TO MAKE IT AINT A PROMO SCHEM, ITS HOW I FEEL AND THE TRUTH, clearly looking at the real user feedback and not the one by just a google user Im not the only one that feels the same. Literally in your response to one of these bad reviews you indirectly call the customer a thief and a scumb bag. Ive been around and shopped at many different shops. I have a list in mind when I think of Rochester pawn shops and these guys, west ridge traders and pawn king on Dewey are all in the too three worst. You will be treated so poorly and like you some type of loser who had to pawn there stuff for whatever reason they feel they should judge you on. Then whatever you think your item is worth expect to get about 1/4 that if you go to any of these guys. Best shop in town BY FAR IS Greece gold and tech, its just a few miles down the road from these guys. Let them know that Sam sent you. Im telling you dont waste your time anywhere else then Greece gold.
Worst pawn shop ive ever been to by far the worst in the city. Im pretty sure theyve never even heard the term customer service everythings extremely over priced and you cant pawn anything because they have such a small range of knowledge they dont know how to price anything. So if your looking for a useless pawn shop this is the place
Reading these reviews, you can see that he has people puff up his ratings by posting FAKE reviews. I have an local business and each time the owner called for work, he has tried to scam me, The owner is weasel. I would never consider stepping foot in this shop for any business at all.
Easily the best pawn shop in the greater Rochester area. all of the places in the city try to rip you off like crazy, the one in Henrietta is ok but they can rip you off too. Ive been to pretty much all of them and these guys will offer you the fairest price on your item. its a pawn shop so dont expect to get close to retail price, bc you wont get that anywhere. But they arent cocky assholes like a lot of other places that will look at your item and just give you a price without any reasoning or explanation. Pawn Stars is not real life people.
Had an item stolen and called to see if it turned up there. These jokers wouldnt even take my number as a common courtesy. He straight refused and told me if its there I have to come there and get it before it sold. I bet theyd try to sell it right back to me.Basically they admitted to selling stolen goods.
Total reviews rating 3.9
113 Reviews for Hollywood Traders 2023:
Review №1
2022-05-26They responded fast and kept they’re word!!! I love it there and affordable prices on all merchandise. I recommend you guys check them out if your looking to sell pawn or looking for anything to buy!
Review №2
2022-02-25We have been tried and true to Hollywood Traders (treasures) for at least 12 years. Always friendly and have a ton of stuff. And great prices. If you don’t see what you’re looking for, just ask one if the guys. They’ll help you. Love these guys. They’re like extended family.
Review №3
2022-01-26Not a bad place to go if you need some quick cash.. when doing your negotiations make sure you have ebay up with your itemsunder the filter tab hit SOLD ITEMS, then work out a deal! Easy peasy
Review №4
2022-01-11Love this place, they’ve always taken great care of me. The last review, Danny Fairway, bro I know you work for that other place. That’s cheap man, business is business but don’t be fake to just hurt someone’s livelihood.
Review №5
2020-02-23I always feel like Im getting a great deal at Hollywood Treasures. They pay me fair prices for my items. I like shopping there because I find cool, unique pieces. Raphael and Mike are always so nice and helpful. Great place to do business. Highly recommend!!
Review №6
2018-05-28Its clean and I store brand new Jordans there and Im not picky with what they offered me . Everyone smiles and are friendly. It was fun for me. I plan on going back to turn in some dvds and also make another trip to buy a right for my boyfriend. Nice price and quality is great.
Review №7
2021-10-19This place and the people sucks tremendously wouldnt bargain for anything. UTrade down the street from these preposterous people, is ALOT better gives great offers and has good customer service
Review №8
2020-02-23Great experience! A+ I went to several pawn shops and Hollywood was by far the best in prices for my jewelery and several other items. Highly recommended with a very knowledgeable staff. You wont be disappointed!
Review №9
2016-02-20I have tried 5 times to go in to pay off a pawn every time I get there hours before their close time they are closed!!! If i loose my item because of them never being open i am going to be pissed!! And their voicemail is always full so i cant even leave a voivemail to let them know!! Pick up your phones or be open within the hours your sign says of you want your money back!! Because i sure as hell want my item back!!
Review №10
2020-12-15The store treated me amazing and gave me a great deal. I would highly recommend coming here. Wonderful service!