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Phone: +1 585-218-9218
Site: https://locations.us.homesense.c...
Opening hours
  • Monday:9:30AM–9:30PM
  • Tuesday:9:30AM–9:30PM
  • Wednesday:9:30AM–9:30PM
  • Thursday:9:30AM–9:30PM
  • Friday:9:30AM–9:30PM
  • Saturday:9:30AM–9:30PM
  • Sunday:10AM–8PM
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Total reviews rating 4.3

88 Reviews for Homesense 2023:

Review №1

2021-10-22

The best store for shopping home. I love Home good and Home sense pirticularly this one because its huge.1. Amazing variety of all household items specially furniture. They have more furniture than home goods and TJ Maxx nearby.2. Very reasonable prices. Excellent value for money.3. Awesome decorative items. Will surely add a modern touch to your home.4. Fine china and crystal at an amazing price.5. I have got my lamps from there, ottoman, rugs.6. Ample parking at front available.7. Very friendly staff and comfortable atmosphere.In short I LOVE HOME SENSE.

Review №2

2022-01-13

Had a really great experience tonight. Came into the store right before close to do a quick return and the cashier was incrediblynice! After some system issue we were able to come to a resolution for the return and my night was made. She gave me an excellent customer experience!

Review №3

2022-01-25

Initial reviewAlma was such a joy to work with today! Even at 8am she was very cheerful and ready to help me! Love it here2 week update.They sold the couch I paid for and put on hold. It took them even an hour to tell me that information as I sat in the store with a pick up crew I hired. I started crying and my happy place I go to on sundays turned into a store I no longer trust. The couch was one of a kind and a great deal. It’s very sad that this happened. When you go here do not trust anyone ask multiple times if the things you put on hold are actually on hold and that there is correct documentation and the price tag is removed!!! The cashiers will sign for things and not tell managers which leads to this problem. They refunded me and paid for my delivery costs with a gift card…. Then refunded me for the couch I bought !!! Its very sad that when I shop here I will now have to be skeptical of every word someone says and double check their actions. Many positive experiences here have been clouded by this experience that took hours away from my life and it is no longer on the top of my list when shopping. If I can’t find something elsewhere I will begrudgingly come to this store again and be on the offense when purchasing things, which sucks because shopping should be therapeutic.

Review №4

2021-03-08

Homesense is a rather nice store when it comes to discount homegoods style stores. Unlike most they have a ton of lighting fixtures that are really unique. The interior is really clean and well organized as well which is a nice touch. If youve been doing alot of work at home lately, theres tons of great desk and office stuff here. They also have some really cool furniture for all different rooms. Their styles vary and are a great blend across the board. Totally reccomend. Their pricing is also pretty decent.

Review №5

2021-10-02

Great store, clean, bright, very unique selection

Review №6

2022-06-16

This store is the best place for home items in Rochester, among the other stores.

Review №7

2021-07-05

This place has really unique items. If u want it and you dont buy it, it will be gone and you cant order stuff, so you better get it now. What they get from the truck, is what they get. I personally think thats awesome and find it to add value to my purchase knowing its unlikely someone else i know will own the same product. Good customer service too!

Review №8

2021-05-22

We were greeted at the door when we walked in. We were allowed to browse without being interrupted every 2min by sales people. When we needed help, they were available to help us. It was a very nice experience.

Review №9

2021-08-27

I love Home Sense! Lots of wonderful finds at reasonable prices. Similar to Home Goods but bigger! More furniture to choose from.

Review №10

2022-01-02

It was a good experience as usual. Clean, not too packed, and we had a friendly cashier.

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