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Phone: +1 212-888-3500
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Total reviews rating 4.1

199 Reviews for Hotel 48LEX New York 2023:

Review №1


Positive: The location and front desk staff were amazing. Negative: I hated my room. The furniture is really old, the bathroom door was was the incorrect size and did not close, the cleaning staff did not empty the trash or bring wash cloths one day, the hallways had moldy baseboards and the wallpaper was coming up.

Review №2


This was my First time in New York and it was super nice the ladies at the front.. Asst. Man. Chante and Rachel were awesome and kind… Made my visit even better ..much appreciated.. The view was so beautiful from my room .. my room was really nice and house service was great as well… Definitely coming back. Of course I had the complimentary wine…

Review №3


We got the executive suite and the room was very small. There was nothing luxurious about the experience. Only one small bottle of water was provided by the hotel for a three night stay. Coffee and tea were never restocked. The hotel breakfast was also a joke. If you stay here dont expect a luxury stay. The bare minimum is provided.

Review №4


Positive: Front desk was incredibly personable and friendly when we arrived our first evening. They continued to be accommodating throughout our stay. Negative: The $--- fee/night (similar to a resort fee). It covered breakfast which was minimum. The space was crowded so it was hard to grab anything if there was more than one person in the area.

Review №5


Do not book through Airbnb. They do not include additional fees for taxes and amenity. This ends up being $500 extra for 6 nights. The hotel claims to not have access to the Airbnb listing. I had to go through Airbnb support to try and get a refund. 48 Lex is an untrustworthy hotel. Ive seen other reviews where they double book rooms and other guests enter late in the night.

Review №6


Positive: Nothing. Overpriced. Tired. Negative: Very noisy!!!! Was put on 7th floor in room facing a major avenue, although I requested a quiet room and high floor. Forced to pay $40 daily resort fee for interest access that didn¿t work, etc. Tiny lobby. This was definitely not a four star hotel!!

Review №7


Discriminating personnel at the front desk! Two gentleman at the front desk were predator like behaving and judgmental.Did not feel comfortable to stay here….There are plenty of high luxury hotels in the area that we will chose next time!

Review №8


I wouldnt recommend it, when I checked in the room on 20th floor had Windows open and smelled of smoke. The bed sheets didnt smell clean. I complained but they said no room left. Unfortunately I left some personal items when checking out, I tried calling next day and left message 3 times, no one ever got back to me. The only good thing is the spacious shower , fancy soaps and free breakfast.

Review №9


Nice rooms with floor to ceiling windows, nice sized TV, closets, bar. Also has microwave and small fridge. Bathroom has walk in shower. Light breakfast available from 7:30am to 9:30am. About a 20 minute walk to Times Square.

Review №10


Positive: The stag was amazing helpful and meet all our demads. Great location in walking distance to everything in the city. Negative: The shower lost its hot température do we had cold shower for 2 days. :(