Wheelchair-accessible entrance
Yes
Housels Service Station Inc in Lockport
Categories
Location on the map
Lockport, Niagara County, New York, US
Accessibility
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointments recommended
Yes
Phone: +1 716-433-9663
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8–11AM
- Sunday:Closed
Comments (46)
I have been taking my vehicles to Housels for many, many years. Dave and the team are the rare exceptions in their honesty and true commitment to customer satisfaction and service. Thank you guys!
The best people doing the best work. The Housels are the only family I trust with my vehicles and I am very relieved to know that the next generation will be taking over when/if Dave ever decides to retire. No games from these folks. Just good service, the best work, and the nicest people.
Ive been going to Housels for years. Their service is always excellent and they work with you to get you back on the road as soon as you can. Just make sure to call for appointments because everyone knows theyre excellent and theyre constantly booked!
Housels is THE BEST EVER. Id been looking for a reliable repair shop for years, ever since my trusted mechanic became not-so-trustworthy. A friend recommended Housel because thats where her family takes their vehicles, and I seriously could not be happier with them. Took my car there the first time for a second opinion because Pep Boys told me I needed a whole slew of work done--Tim looked at my car, quickly reduced the necessary work to what it ACTUALLY needed, then showed me, on my car, WHY it needed what it needed. Truly the absolute best experience Ive ever had with car repair and maintenance. Love you, Housel folks!
Absolutely my favorite place to get my car serviced. I have been going there for 30 years. Its a family run business. I appreciate them so much. Thank you Dave, Tim and Rachel for all the years of service.
Great service at a fair price. Great communication while they had my vehicle. They definitely went over and above to take care of me and my car.
Dave and his family are the most honest people I have ever delt with! Just great folks period! My wife is loving her Miata again. Thank you Dave, Tim and Rachel.
Dave is a very fair and competitive with his prices. Just wish it hadnt taken me so long to find an honest mechanic! Thanks Dave.
Great service. Honest, friendly people. More than fair pricing for quality work. Highly recommended.
Very helpful in determining whether my car had transmission problem. Great all around mechanic and gas statiom
Excellent and they have a great vegan option. We will be returning soon!
They are very accommodating to good work and never do anything if they find a problem without notifing you first. Very fair on there charges.
Friendly, knowledgeable staff. Very trustworthy. And always on time! Would never go anywhere else.
I very highly recommend Housels! They treat their customers like family. You know as soon as you walk in that youre in good hands.
Excellent service. Will do whats needed and wont push you into any unnecessary work. 100% honest and fair.
Very professional and reasonable prices, but service time may be a bit slow
Very friendly staff. Got me in promptly and the work was completed efficiently.
They are amazing! They treat you honestly and fair and just like family!
Very knowledgeable, family owned and operated mechanic shop.
The staff was honest and polite. Also eager to help me resolve my issue. This will be the shop I use from now on.
Excellent service and honest pricing. The best place around. Highly recommend!
Love them!!! Cant get more honest them them. Making another appointment now. Lol
The only mechanics Ive ever trusted! Honest, super nice, great work every time!
Excellent service. Very knowledgeable and very honest group of people.
Excellent work good prices people are nice to deal with
Unbelievable job! Couldnt be happier and charged me less than original quote.
Very professional, punctual for timing, and honest. Cant ask for anything better
Excellent service all the way around.
Couldnt ask for friendlier and more trustworthy shop. I cant say enough.
Most trusted Family run Service Station Ever ! Wonderful honest family !
The most trustworthy mechanic around.
Where you want to take your European car in western york.
Great service with great people..
Goes above and beyond to get you back on the road
Great service!
Awesome place
Total reviews rating 5
46 Reviews for Housels Service Station Inc 2023:
Review №1
2022-07-06This probably the best kept secret in town. They had my car in and out in no time. They called me with what repairs were needed and the price was so reasonable. They are friendly, fast and honest. Ill be bringing my car here from now on.Thank you HouselsI am so glad I found your place.
Review №2
2022-02-15Counting this review there are now 63 reviews total, and out of them only a single ONE is below 5 stars (that rating being a 4 star). Youd be hard pressed to find any other shops rated so highly, because Housels is a seriously awesome team and 100% deserve their rating on hereIve had work done here for a variety of things, from the wheels or computer chips/electrical, engine work and brakes or steering over the last 15+ years and never once was unhappy with the result. Very fair with pricing, maybe even beyond fair pricing because their work is always done well. Their shop is down the street from my grandparents and theyve always been the best to them, walking down to pick up their truck up and dropping it back off after. Sometimes they dont even have to leave their house for it at all! (they both also agree on the 5 star rating lol)Theyve done services for me that wouldve been a charge if done by any dealership, like programming a keyfob that needed a small computer tool to do quick. That 3 minute interaction with one of the mechanics would have been probably a 3 hour ordeal and cost me $100 from any dealer. One of the dealerships wanted $85 plus an hours labor charge (maybe more depending on length of time is what the guy said) to program the key!
Review №3
2022-04-13My family has been going here for years!!! They are the best! They are friendly and honest. They fix problems promptly and correctly. They are the only ones I trust with my car, and I am so thankful for them!
Review №4
2022-06-03This was my first time doing business with Housel’s but they’re the most honest and trustworthy shop I’ve encountered. Will only be taking my car to them from now on.
Review №5
2021-11-17Truly the best service and people who care about their customers. My stepfather has used them for years and I drive 30 minutes to get my car serviced there even for an oil change that I could get just around the corner! They are trustworthy and honest and are always looking for the way they can best help you out!!
Review №6
2021-05-11Ive been a loyal customer for years ...everything from gasoline to oil changes to an engine replacement. I wont trust our family cars to anyone else. Im a big believer in supporting local business & you cant go wrong with this family-owned business, Dave, Tim & Rachel ...all know their stuff! Give them a call, youll be glad you did.
Review №7
2022-03-02First time doing business with Housels. They are fast and everyone was very pleasant, even the other customers lol Would recommend to anyone!
Review №8
2021-07-06Took my car in for a brake problem thinking it was going to be a major fix. Turned out it was simple and was fixed in a few hours. Everyone was so friendly and took the time to explain what was going on. Definitely my new service station! Highly recommend!
Review №9
2020-10-17Outstanding family owned business. Friendly staff that are willing to give honest advice and prices. Have been a customer for years and still believe this garage to be one of the best and most trustworthy in the county.
Review №10
2019-01-10Fantastic people to deal with! Started bringing my car here about 5 years ago. Now they deal with all our family cars! Honest and fair and they treat my wife and daughter exactly the same as they treat me which is refreshing! Absolutely recommend Houses for all your mechanical needs!