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Phone: +1 718-939-6888
Site: http://www.copticalgroup.com/
Opening hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6:30PM
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Total reviews rating 2.6

35 Reviews for Hunter Vision Center 2023:

Review №1

2022-07-09

I’ve had two incidents with this place.1. 2021I tried to get my prescription information to buy a pair of glasses from online (I’ve been coming for years) and they told me to go in person. When I arrived they insisted that I had to bring my insurance card which they had not specified on call. This was an hour trip. Later when I called another employee gave it to me without a hassle. So I don’t understand the point of the entire experience? It’s my information, why make me beg for my information. It’s ridiculous.2. 2022They called my parents stating my glasses are ready. When I went in person to pick it up (I showed them the receipt) they stated that they were not ready. When my parents when in 5 minutes later, magically they had it!Overall, I don’t understand how they can be so incompetent. If you made an appointment expect to be serviced an hour later (I was late to another appointment due to their poor time management).Do yourself a favor and don’t go unless you want to deal with people who are mentally incapacitated.The lady who measures your prescription inside the room is kind and efficient though. It’s a pity.太白痴了

Review №2

2022-09-14

Most amazing experience. They fixed my glasses on the spot perfectly when nobody else said it was fixable.

Review №3

2021-04-04

Although the store is quite small, they have lots of variety of glasses. They also do a great job with sanitation. I got two sets of lenses and a pair of glasses from them. I used 2 of my old glasses and I got them back in the same condition. The pair of glasses I got was suggested from the sales lady based on the concerns I had. Im very happy with them and if they last a long time I will be going back there. She also suggested blue light lenses which Im really happy with because it definitely reduced my eye strain from using the computer and phone for many many hours a day. Pricing was very reasonable as well. The lady that did my eye examination was very patient and friendly. Highly recommend this place if you dont have insurance.

Review №4

2021-12-16

A complete rip-off. As a customer for 20 years because I was raised nearby, I shouldve shopped around earlier! I have a vision insurance plan, and just checking transactions to my account, theyve been falsifying submissions over the years like an annual supply of contacts that should be two boxes when they only supplied one box and miscellaneous vision service that shouldve been covered by my vision plan, but was incorrectly submitted and later discreetly included in the price of my glasses - without explanation or even a receipt. Since they never give detailed receipts besides their handwritten cash receipts, I never knew! And dont get me started on some of the staff here. The business is co-owned by several of the older members and younger staff have left over the years for a reason. The women are professional, but there is an old 49 guy with square glasses, wide face, and napoleon complex that is rude, arrogant, and downright nasty to customers. Ive seen him go 180 on customers if they have second thoughts, and go off-color with his remarks. Hes the one these other reviews are mentioning. Shop around if you can, but if you have to go here in a pinch, avoid the little man. And ask for detailed receipts that are printed, because Ive found out through my insurance, they actually have those on the back end!

Review №5

2021-03-25

I love the services provided by this store. A place filled with tentative clerk whos caring and knowledgeable in the field of optics! It has been the store I go to for my eye exam and my glasses needs! Thank you!

Review №6

2019-08-23

We went there for the second time in two weeks because last time we got there too late. The service is wonderful, and everyone seems so nice. Eva the sales lady is particularly helpful, and the lady Ms. See who did our eye tests are very patient.

Review №7

2016-08-19

Been here two times. First time I got an overpriced glasses that broke so easily. I am forced to to get another frame online, a titanium Seiko for 90 bucks, which was sold in store for 200. Second time, I got my lens there. Forgot the price. But they kept telling me their frames are better. I decided to go there the third time. Their price is same as those around. But the rudeness of the guy who doesnt even allowed me to write down the prices of their lens for comparison purpose drove me off.

Review №8

2019-12-25

Hunter Vision does not stand behind their product. My dad pickup his glasses in Nov. It is not even two months and the screw came off. His is old and sensibility is not very good and wasnt aware one of the lens fell off, thus the len was lost.Hunter vision blamed as user wear and wouldnt replace it. It is not even two month of wear. My mom had a glasses from Hunter and one of her lenses fell off within a few months too. Lucky we were able to catch it that time. Clearly someone didnt screw the screw tight enough. Otherwise why would lens keep falling so fast.The lady said she didnt want to argue with me anymore and that she has a lot of customers she need to help. Clearly I am not consider a customer. Fine with me. This is clearly not the place to maintain good customer merchant relationship considering that we spent over 1,000 on top of the insurance coverage on four pair of glasses in less than 2 years. I wont be doing new glasses with them. I still did the replacement because I want it to mach the other side.Go to Eye Solutions. I wasnt happy about my glasses and they fixed without asking for more money. Also just read on their reviews that someone got refunded because they were unhappy with the service. That is what I call customer service guaranteed.

Review №9

2019-07-11

I got a vision test & contact lenses . Dr. See and Louisa are very great and patient too, because I had a few problems in the process, what with putting them in, and removing them too. They spent a lot of time with me to get through that & now I have good vision and no glasses!

Review №10

2019-07-05

Brought in my frames and lens for new glasses. They were very helpful. The guy is very good at what he’s doing. Will be back in the future.